Trulieve Dispensary in Tucson, AZ
Based on 482 reviews
Raven S
1712089436
It was ok, the employees were nice...but 2 weeks ago I went to your Swan location, spent around $150 and they gave me a free 100 mg edible. I spent around $250 in your store and you didn't give me anything. That's enough for me to choose the other location, everything else being equal. A little thing, but those count.
Guillermina B.
1711759572
This place is amazing. Has good deals on pre rolls. The staff is always super friendly. Sometimes there are long wait times but that's ok. I love it here
Kerri M.
1705770837
Some improvements since the last time I was here. Waiting room looks better. Staff are awesome as always. Great deals of the day. Certain times of the day are better for avoiding lines. I went early and barely waited five minutes.
Ariana A.
1705554700
Best customer service, AMAZING BUDTENDER, she knew i had a budget and kept me at my price while still offering best product. didn’t get her name but cashier number is:45256. She should be commended for her wonderful customer service
Alexis “Lexxi” R.
1704654856
Love the staff! Everyone is great. You can walk in or do online orders. Always have great deals going on.
Josannio P.
1702828508
Only good thing about this place really is the staff. Very outgoing environment but had a few bad carts and not exchanged out for new ones is very upsetting especially not even 30 min after I purchased the items. But it close to home and convenient. Thanks
gus
1702665547
Very small place. It's gets pretty busy at times with limited seating. During the summer months it's super hot they don't run the ac for some reason. Staff is extremely slow at taking patients in and into the backroom. I've tried online ordering to make the process simpler but in the end you'll end up waiting just like a walk in. I live 4 minutes away from this dispensary. I would rather go to earths healing which is 12 minutes away just cause the system they have is very quick and easy in and out in 3-5 minutes
Dawnna jean W.
1702514609
The employees are awesome they know the specials and what is good for what! It's always a great time in there! I sure do love the specials especially the last one with the Harvest and truly hoodie! Very please
Grimmace
1701170733
A diamond in the rough. Hard to spot as it is behind the main office for a Motel 6. Never got very busy and employees were cool and knowlegable. Plus, you get the thrill of going to a sketchy hotel for your weed, just like the old days.
Spencer S.
1699038467
Super helpful staff ! Great selection! Great deals! Always gonna be my number one stop in Tucson!
Tamala T.
1698800322
Awesome place! One of my favorite dispensaries! GMO is the best! He helps me save money and get the same thing every time I see him!
Melissa W.
1698027904
Easy order online and daily deals. Staff is friendly and knowledgeable. I even had a faulty cartridge and wasn't able to make it back same day, they were accommodating and made the exchange no problem the next morning. Great place!
Sabrina G.
1697773192
Definitely the spot to get what you need at an amazing price! Staff is the best super friendly Rebecca was amazing! Will definitely keep coming back it’s the only place I recommend to get what you need 😊
rikiann D.
1696433564
Service is great just wish you guys had your point system back . . Please consider bringing the point system back .
yasmine C.
1695423284
The people at this dispensary don't know how to or are too lazy to do their jobs correctly. I went and was sitting there for 30 minutes I'm patient but not that patient. Once I notice a few customers that came in after me being served before me I went up to the lady at the window and asked her. She said I was up next so I sat down and continued to wait. I let another 15 minutes past at this point there was a whole new set of customers in the waiting room with me. so I went up to the guy when he called the next person back and told him I had been waiting there for 45 minutes he told me okay you'll be up next. Then he continues to call back other customers that had arived far after I had. He didn't plan on calling me whatsoever. Until one of the customers in the waiting area spoke up for me when they called his name and told the guy "hey I think she should go next not me". The guy worker blamed it on the system they have even though I had already complained twice. Literally the customers have better customer service than the workers at this harvest. I felt like crying out of anger and I did once I made it back to my car. PLEASE GO TO ANY OTHER HARVEST DISPENSARY THIS ONE IS TRASH!
Nina B.
1691431703
Always a great experience!! Awesome deals and prices!! Shout out to the staff for always being so amazing!! Thank you! Much love!
Aloha LEKTRIK (.
1691335873
The female front desk receptionist around 1 PM on Tuesdays is completely rude and disrespectful actually hung up on me and was unwilling to put me through to a manager! They are completely biased against having a child with you in the lobby even if you pre-order ahead of time! Absolutely prejudice and rude disrespectful joint I’ve been smoking for over 25 years and I would never in 1 million years recommend this place you can’t even see the crystals on the marijuana because they’re all prepackaged without see-through packaging. It’s ridiculous! And they constantly try to hijack you on donating the rest of your money, which is super uncomfortable! Every time I pre-ordered as well nothing has ever been accurate in my order they have always throw in something in accurate and wrong but because of the disrespect from the front desk how are you supposed to get helped? You can’t…
Todd B.
1689741080
I've tried to make this location work far too many times than I should, because it's the closest, but this'll be the last time I come here. I put an online order in and no response (this isn't the first time this has happened here). I eventually went in and there's one person in the store, with three employees. As I had assumed correctly, if I just told them I had an online order they'd be forced to fulfill it right then & there. I shouldn't have to play games to get a product that's available to me, especially one that's considered medication.This place is a joke. If they take forever responding to your online order, just go in and tell them you have an order. Their lazy employees will be forced to fetch it. Always have them double check the order back to you, because their online inventory doesn't always represent their actual inventory, as they've sold me totally different strains. Their staff is also not very knowledgeable about their products and really only know what they like to buy. There's a new guy at the front counter with glasses (from the Swan location) and he has probably the best customer service and knowledge you'll get at this location. So, he'll probably last about another month...If you like shady dispensaries that used to be shady strip clubs, located behind shady motels, full of shady people, then this is your spot!P.S. I've also noticed they severally lack any female or femme employees, which to me says they've created a culture there where anyone but a grungy guy won't make it.
Arlo A.
1689377392
Update: I've been all over Tucson & this is the place to get good weed at really reasonable prices!This place is a little hard to find. Once you find the place you are reminded of being in trap house, but the place is clean & well stocked. Plus they always have good deals. They also sometimes have free stuff for the first twenty five customers that's how we got into the Jeeter!
Renee R.
1689348954
Ashlee is Amazing and was super funny! It was my sister's first time and she had an Awesome experience! Super friendly and very knowledgeable!
Daniel T.
1687884806
Hands down the worst dispensary in town. Employees have NO sense of urgency, they have the slowest service I’ve ever experienced in a dispensary. Every time I go in there I either leave because I’ve been there for more than 30 minutes, or there’s a huge line out the door and I won’t even bother going in. Even if you make an online order they take FOREVER to even call you back.Don’t go here, and if you do expect to be there at least 30 min.
Gabbi A.
1687482656
They either need to shut off the online ordering when they have only one window open or have the "express windows open" all times.on my last visit the supervisor was telling the budtender to make sure she goes as fast as possible because she is working the express lane so I figured I should order from express so I can hurry. Today only 1 window open and the lobby was packed and 3 employees standing around
Cassandra R.
1686874182
I can't give no stars......Always new faces... I came in asked front desk at check in if they had any of a specific product and the desk girl was too busy checking me in correctly and basically ignoring my question when asked over she replied yes we have that product. When going to the back asked for that product and was told no we are all out. How did that change from the literally 4 min since I checked in? Who doesn't know what they have or what they are doing. Waste of time. Stop and listen to the patient first and why such a high turnaround. A week later now trying to call and find out if they have product and ni answer the phone.
Todd B.
1686810267
Placed my order online at about 7:28pm, received confirmation of my order at 7:44pm, then never received a message about my completed order. I ended up going somewhere else.I highly recommend skipping this location. As others have stated, the customer service is limited, the location is sketchy, the management is "odd", and there just doesn't seem to be any motivation to change the core issues they've apparently had for over a year now. Which, is really disappointing, especially when we're dealing with medicine.Even though this location is closer to where I live by quite a distance, I'll definitely be going to the Grant & Swan locations, or somewhere else entirely.
Wolf P.
1685674713
I've changed my rating from a 3 i left a few weeks ago to a 5. I've just been having a better experience altogether. The deals on flower have also been great this past memorial day weekend. Staff as always very friendly.
Miguel C.
1684815915
As PurpleMed, I loved this location. This harvest location is so lacking in luster it's depressing. Always out of specific products, the staff is kind of rude and arrogant. There is literally only one very sweet girl that works there and deserves so much better than this second rate buyout. If you can, go somewhere else. Stop wasting your money here.After they lost a member of management. Think her name was 'Diva,' this location really hasn't been the same.
Aaron M.
1683601505
This place was honestly better when it was purple. They need more staff or better management. Can't order online because they say demand is so high. The only good thing is they stay open late. Never have that problem at Earth's healing. They have you in and out. This place I waited 45 minutes one day and had to leave to make it to work.
Jake K.
1681707485
Worst ran dispensary ever. I like the harvest on swan and the elm location but the melo park location is SO POORLY RAN. If I order ahead of time I still have to wait 20 mins they never have my order ready…today I made it a point not to order ahead of time because it doesn’t seem like it helps…walk in people get in and out before me. And of course tonight they are doing online orders before the walk in. Spent a whole HOUR at this dispensary waiting. Never going to this location again too many BAD EXPERIENCES.
Carter E.
1679710369
Theres no reason to service all your walk ins and ignore the online orders. You guys are tricking people into ordering online. Coming and waiting. Then servicing as many walk ins as you can. Great
Angel “Pretty Ricky” R.
1679534302
Love this place. Super friendly Customer service they are extremely helpful And they don't hurry you out the door They pretty much answer all your questions. I really do like Harvest a lot and I highly recommend it. Just make sure that if you are getting any Apple sauce that you check before you leave because I literally got a jar that looked like someone stuck their finger into it but that was the only native thing that I have to say and I've been there for over a year
Jacob P.
1678806686
First off the staff is good... some... I would say who ever is responsible for inventory is garbage. I have gone in several times more then ten to be honest and that are out of product. And they have no deals to accommodate the fact that they have no product. I left today getting nothing cause the store is not prepared. Whoever the owner is... thus effects your company.
A M.
1678531209
Most of their good employees are leaving due to mistreatment. Let's be honest everywhere in town has deals, most places are better than theirs. What keeps people coming are good employees and they're losing all of theirs. They dropped their loyalty system, the building is a wreck, and their prices aren't great for the quality when other places are offering better.
Leslie L.
1677240703
Honestly this harvest location sucks. From location, to staff to having a long wait. I put in my online order and they claimed to not have it ready when I specifically but in an online order and got my ready pick up text. When I got called into the back after a 30 min wait for in alone order (while people who got checked in before me went to the back) they told me they didn’t have my order ready and they just kept asking what was my order. Like I get it it’s a dispensary but Jesus.Christ it’s seems the staff is always too stoned to function sometimes 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎
Andrew U.
1677125261
As management clearly does not understand the meaning of this word:Prioritynounpri·or·i·ty prī-ˈȯr-ə-tē -ˈär-pluralpriorities(1): superiority in rank, position, or privilege(2): legal precedence in exercise of rights over the same subject matter2: a preferential ratingespecially : one that allocates rights to goods and services usually in limited supplythat project has top priority3: something given or meriting attention before competing alternatives***********************Example sentence: "If a walk-in order gets called in before my online order then clearly my online order was NOT a priority."This business claims to make online orders a priority but that is not how they manage their queue.
robert H.
1676073768
They have really great prices. Unfortunately, It takes absolutely forever to get in and out of the place. It's like they are moving in slow motion. And just like every other place ordering online will not save you any time.
S C
1675877856
Order ahead for quick turnaround. This store is smaller than others and does not stock everything all the time.
Alex A.
1675549907
Online ordering makes for a fairly easy and hassle free experience. They have their deals posted on their website in advance so you can plan ahead. The parking lot is small and out of the way, so it can be a bit inconvenient, and the store gets busy at peak times (4 to 8 pm most days) so if you're going during these times prepare for a bit of a wait. Don't forget to download the app and sign up to earn points for discounts
Antonio R.
1673628521
Went there this Wednesday and got scammed out of my money and the buy get one free not to mention what I did get that I paid for was very low quality flower and when I asked the girl attending me she just ran me in circles talking about the stuff I got wasn't buy one get one free but when I asked for the buy one get one free this what she brings me then charges me double
Vegas O.
1671425626
I usually leave here frustrated because it seems a bit unorganized and several times after I have been called to the back and they were out of whatever it was that I came in for, I felt totally rushed and left with something that I didn't quite really want.Tonight Jeremy helped me and he was super friendly and super helpful on top of being knowledgeable and he did not make me feel rushed one bit. I think this is the first time I left here completely satisfied with my purchase. Please don't ever let him leave, and if I could get his schedule that would be great 🤣🤣#teamjeremy
Libby J.
1671402332
What good is online ordering if you still gotta wait 20 minutes and run my schedule for the day. By 20 minutes!!!
Phillip C.
1669427259
Today they had a black Friday sale, which is really cool!!! Got some Sips and that's all I needed. The people that work there? So chill and very insightful...
Miss. E.
1669388167
No priority for medical paitents. Why do I pay hundreds of dollars for a medical card when dispensaries don't give medical paitents priority. I think they might have 20 chairs in their lobby. None reserved for medical paitents or handicapped that can't stand for long periods. The staff was polite once you finally get to the back. I'm overall disappointed.
Frank M
1666279144
I HIGHLY recommend visiting the Grant Location !This location's staff seem to be in a rush and there customer service is not there . The only " Hello welcome " was from the actual security guard out front. Mabye the staff had a bad day . However for all 4 representatives to just be grumpy isn't really a "welcoming " vibe
Rudy C.
1666031783
I drove from across town and waited 20 min in waiting room to find out there online deal was a typo. They should have honored what they said it wasn't my fault. Yet I payed for it
BearQueen57 A
1665606298
Finding this shop was kind of hard. I signed in by a nice man. I waited about 10 mins before I was called back. Jeremy was my bud tender. He was quite knowledgeable about different strains and he worked to find me a great deal. It's not a fancy place but serves its purpose.
Charles M.
1663954008
Was going for a 2 star until I went to the back.. ummm this place is not only hard to find. It's the strangest dispensary I have ever been to. I live in the valley so glad I won't have to come here again. Wow is the best I can say
Luis L.
1663468422
Ill make the longer drive north. Stick to the other harvest locationLobby and sales rooms are too dark and unsettling.Waiting room is disorganized and I was left wondering if they passed me over because it wasn't clear who was a medical or recreational so I couldn't determine or anticipate my place in line and if was soon to be called into the sales floor.I could be wrong but selection feels more limited if so hoping the expand that.The wait itself wasn't too long to be fair but the way its managed made the wait feel much longer.
Rene M.
1660613909
Good people. Joshua M. was very helpful he took his time and helped me make my decision with more then just the THC content. He made the experience great.
Esperanza L.
1658941703
Very hidden & low key. Great prices, friendly staff that make the whole experience easy for newcomers. They also have a lot of awesome deals, our new home dispo
zephan W.
1657400313
The tenders made really good recommendations for me one being "skywalker og" which I am smoking while writing this. Which stats off really easy to the point I didn't now I had started smoking. This place Would 100% be my first recommendations for any new buyers.
Christopher P.
1656665456
Love this place more than most for sure. Great staff and great product combined with a company on the up and up baby. Come in and " Get Your Good " and help this location become the best in the company / industry. Lots of love y'all, keep medicating and keep smiling 😀❤️😀
Geina C.
1653082622
Harvest is great, but Menlo park is incredible sketchy especially if youre female. My first time here i did get lost not realizing the door to get in is in the very back of the hotel. poor signage. I recommend not going here at night as its poorly marked and again very sketchy.Use the buddy system!if you want it to be a quick trip make sure to order online ahead of time otherwise if you just walk in you could be waiting upwards an hr.
Alyssa S.
1652780044
Customer service is awesome. Everyone seems to be nice and very helpful. And if you aren't too sure exactly whatever it is you want when going to the back that's ok because they have containers in the display cases that have the strain, amount of THC% as well as the price written for everyone to see.
1010 S Freeway
Tucson, AZ 85745
[
{
"close": {
"day": 0,
"time": "2200"
},
"open": {
"day": 0,
"time": "0800"
}
},
{
"close": {
"day": 1,
"time": "2200"
},
"open": {
"day": 1,
"time": "0800"
}
},
{
"close": {
"day": 2,
"time": "2200"
},
"open": {
"day": 2,
"time": "0800"
}
},
{
"close": {
"day": 3,
"time": "2200"
},
"open": {
"day": 3,
"time": "0800"
}
},
{
"close": {
"day": 4,
"time": "2200"
},
"open": {
"day": 4,
"time": "0800"
}
},
{
"close": {
"day": 5,
"time": "2200"
},
"open": {
"day": 5,
"time": "0800"
}
},
{
"close": {
"day": 6,
"time": "2200"
},
"open": {
"day": 6,
"time": "0800"
}
}
]
CLOSED
CLOSED
Payment Methods:
Cash Only
ATM Available On Site
Dispensaries Nearby
Locator loading...
ABOUT THIS DISPENSARY
Trulieve, located at 1010 S Freeway in Tucson, is open to serve the cannabis community.
Medical: Yes
Recreational: Yes
Delivery: No
Before this dispensary could open, it was licensed by the state.
Product types and availability can vary from store menu to store menu, depending on demand. If Trulieve in Tucson does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card, if needed, is universally accepted at any dispensary in Tucson.
Purchasing Marijuana Products at Trulieve
Preparation Helps: See what’s available ahead of time. If Trulieve in Tucson online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.
Low tetrahydrocannabinol (THC) cannabis with higher CBD products are generally available to patients as well who prefer the non-euphoric effect.
Contact the dispensary if you encounter product-related issues or problems. Trulieve has a policy & procedure for this.
Please enjoy the menu products from this dispensary responsibly!
To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.
What People Are Saying
Based on 482 reviews
Raven S
1712089436
It was ok, the employees were nice...but 2 weeks ago I went to your Swan location, spent around $150 and they gave me a free 100 mg edible. I spent around $250 in your store and you didn't give me anything. That's enough for me to choose the other location, everything else being equal. A little thing, but those count.
Guillermina B.
1711759572
This place is amazing. Has good deals on pre rolls. The staff is always super friendly. Sometimes there are long wait times but that's ok. I love it here
Kerri M.
1705770837
Some improvements since the last time I was here. Waiting room looks better. Staff are awesome as always. Great deals of the day. Certain times of the day are better for avoiding lines. I went early and barely waited five minutes.
Ariana A.
1705554700
Best customer service, AMAZING BUDTENDER, she knew i had a budget and kept me at my price while still offering best product. didn’t get her name but cashier number is:45256. She should be commended for her wonderful customer service
Alexis “Lexxi” R.
1704654856
Love the staff! Everyone is great. You can walk in or do online orders. Always have great deals going on.
Josannio P.
1702828508
Only good thing about this place really is the staff. Very outgoing environment but had a few bad carts and not exchanged out for new ones is very upsetting especially not even 30 min after I purchased the items. But it close to home and convenient. Thanks
gus
1702665547
Very small place. It's gets pretty busy at times with limited seating. During the summer months it's super hot they don't run the ac for some reason. Staff is extremely slow at taking patients in and into the backroom. I've tried online ordering to make the process simpler but in the end you'll end up waiting just like a walk in. I live 4 minutes away from this dispensary. I would rather go to earths healing which is 12 minutes away just cause the system they have is very quick and easy in and out in 3-5 minutes
Dawnna jean W.
1702514609
The employees are awesome they know the specials and what is good for what! It's always a great time in there! I sure do love the specials especially the last one with the Harvest and truly hoodie! Very please
Grimmace
1701170733
A diamond in the rough. Hard to spot as it is behind the main office for a Motel 6. Never got very busy and employees were cool and knowlegable. Plus, you get the thrill of going to a sketchy hotel for your weed, just like the old days.
Spencer S.
1699038467
Super helpful staff ! Great selection! Great deals! Always gonna be my number one stop in Tucson!
Tamala T.
1698800322
Awesome place! One of my favorite dispensaries! GMO is the best! He helps me save money and get the same thing every time I see him!
Melissa W.
1698027904
Easy order online and daily deals. Staff is friendly and knowledgeable. I even had a faulty cartridge and wasn't able to make it back same day, they were accommodating and made the exchange no problem the next morning. Great place!
Sabrina G.
1697773192
Definitely the spot to get what you need at an amazing price! Staff is the best super friendly Rebecca was amazing! Will definitely keep coming back it’s the only place I recommend to get what you need 😊
rikiann D.
1696433564
Service is great just wish you guys had your point system back . . Please consider bringing the point system back .
yasmine C.
1695423284
The people at this dispensary don't know how to or are too lazy to do their jobs correctly. I went and was sitting there for 30 minutes I'm patient but not that patient. Once I notice a few customers that came in after me being served before me I went up to the lady at the window and asked her. She said I was up next so I sat down and continued to wait. I let another 15 minutes past at this point there was a whole new set of customers in the waiting room with me. so I went up to the guy when he called the next person back and told him I had been waiting there for 45 minutes he told me okay you'll be up next. Then he continues to call back other customers that had arived far after I had. He didn't plan on calling me whatsoever. Until one of the customers in the waiting area spoke up for me when they called his name and told the guy "hey I think she should go next not me". The guy worker blamed it on the system they have even though I had already complained twice. Literally the customers have better customer service than the workers at this harvest. I felt like crying out of anger and I did once I made it back to my car. PLEASE GO TO ANY OTHER HARVEST DISPENSARY THIS ONE IS TRASH!
Nina B.
1691431703
Always a great experience!! Awesome deals and prices!! Shout out to the staff for always being so amazing!! Thank you! Much love!
Aloha LEKTRIK (.
1691335873
The female front desk receptionist around 1 PM on Tuesdays is completely rude and disrespectful actually hung up on me and was unwilling to put me through to a manager! They are completely biased against having a child with you in the lobby even if you pre-order ahead of time! Absolutely prejudice and rude disrespectful joint I’ve been smoking for over 25 years and I would never in 1 million years recommend this place you can’t even see the crystals on the marijuana because they’re all prepackaged without see-through packaging. It’s ridiculous! And they constantly try to hijack you on donating the rest of your money, which is super uncomfortable! Every time I pre-ordered as well nothing has ever been accurate in my order they have always throw in something in accurate and wrong but because of the disrespect from the front desk how are you supposed to get helped? You can’t…
Todd B.
1689741080
I've tried to make this location work far too many times than I should, because it's the closest, but this'll be the last time I come here. I put an online order in and no response (this isn't the first time this has happened here). I eventually went in and there's one person in the store, with three employees. As I had assumed correctly, if I just told them I had an online order they'd be forced to fulfill it right then & there. I shouldn't have to play games to get a product that's available to me, especially one that's considered medication.This place is a joke. If they take forever responding to your online order, just go in and tell them you have an order. Their lazy employees will be forced to fetch it. Always have them double check the order back to you, because their online inventory doesn't always represent their actual inventory, as they've sold me totally different strains. Their staff is also not very knowledgeable about their products and really only know what they like to buy. There's a new guy at the front counter with glasses (from the Swan location) and he has probably the best customer service and knowledge you'll get at this location. So, he'll probably last about another month...If you like shady dispensaries that used to be shady strip clubs, located behind shady motels, full of shady people, then this is your spot!P.S. I've also noticed they severally lack any female or femme employees, which to me says they've created a culture there where anyone but a grungy guy won't make it.
Arlo A.
1689377392
Update: I've been all over Tucson & this is the place to get good weed at really reasonable prices!This place is a little hard to find. Once you find the place you are reminded of being in trap house, but the place is clean & well stocked. Plus they always have good deals. They also sometimes have free stuff for the first twenty five customers that's how we got into the Jeeter!
Renee R.
1689348954
Ashlee is Amazing and was super funny! It was my sister's first time and she had an Awesome experience! Super friendly and very knowledgeable!
Daniel T.
1687884806
Hands down the worst dispensary in town. Employees have NO sense of urgency, they have the slowest service I’ve ever experienced in a dispensary. Every time I go in there I either leave because I’ve been there for more than 30 minutes, or there’s a huge line out the door and I won’t even bother going in. Even if you make an online order they take FOREVER to even call you back.Don’t go here, and if you do expect to be there at least 30 min.
Gabbi A.
1687482656
They either need to shut off the online ordering when they have only one window open or have the "express windows open" all times.on my last visit the supervisor was telling the budtender to make sure she goes as fast as possible because she is working the express lane so I figured I should order from express so I can hurry. Today only 1 window open and the lobby was packed and 3 employees standing around
Cassandra R.
1686874182
I can't give no stars......Always new faces... I came in asked front desk at check in if they had any of a specific product and the desk girl was too busy checking me in correctly and basically ignoring my question when asked over she replied yes we have that product. When going to the back asked for that product and was told no we are all out. How did that change from the literally 4 min since I checked in? Who doesn't know what they have or what they are doing. Waste of time. Stop and listen to the patient first and why such a high turnaround. A week later now trying to call and find out if they have product and ni answer the phone.
Todd B.
1686810267
Placed my order online at about 7:28pm, received confirmation of my order at 7:44pm, then never received a message about my completed order. I ended up going somewhere else.I highly recommend skipping this location. As others have stated, the customer service is limited, the location is sketchy, the management is "odd", and there just doesn't seem to be any motivation to change the core issues they've apparently had for over a year now. Which, is really disappointing, especially when we're dealing with medicine.Even though this location is closer to where I live by quite a distance, I'll definitely be going to the Grant & Swan locations, or somewhere else entirely.
Wolf P.
1685674713
I've changed my rating from a 3 i left a few weeks ago to a 5. I've just been having a better experience altogether. The deals on flower have also been great this past memorial day weekend. Staff as always very friendly.
Miguel C.
1684815915
As PurpleMed, I loved this location. This harvest location is so lacking in luster it's depressing. Always out of specific products, the staff is kind of rude and arrogant. There is literally only one very sweet girl that works there and deserves so much better than this second rate buyout. If you can, go somewhere else. Stop wasting your money here.After they lost a member of management. Think her name was 'Diva,' this location really hasn't been the same.
Aaron M.
1683601505
This place was honestly better when it was purple. They need more staff or better management. Can't order online because they say demand is so high. The only good thing is they stay open late. Never have that problem at Earth's healing. They have you in and out. This place I waited 45 minutes one day and had to leave to make it to work.
Jake K.
1681707485
Worst ran dispensary ever. I like the harvest on swan and the elm location but the melo park location is SO POORLY RAN. If I order ahead of time I still have to wait 20 mins they never have my order ready…today I made it a point not to order ahead of time because it doesn’t seem like it helps…walk in people get in and out before me. And of course tonight they are doing online orders before the walk in. Spent a whole HOUR at this dispensary waiting. Never going to this location again too many BAD EXPERIENCES.
Carter E.
1679710369
Theres no reason to service all your walk ins and ignore the online orders. You guys are tricking people into ordering online. Coming and waiting. Then servicing as many walk ins as you can. Great
Angel “Pretty Ricky” R.
1679534302
Love this place. Super friendly Customer service they are extremely helpful And they don't hurry you out the door They pretty much answer all your questions. I really do like Harvest a lot and I highly recommend it. Just make sure that if you are getting any Apple sauce that you check before you leave because I literally got a jar that looked like someone stuck their finger into it but that was the only native thing that I have to say and I've been there for over a year
Jacob P.
1678806686
First off the staff is good... some... I would say who ever is responsible for inventory is garbage. I have gone in several times more then ten to be honest and that are out of product. And they have no deals to accommodate the fact that they have no product. I left today getting nothing cause the store is not prepared. Whoever the owner is... thus effects your company.
A M.
1678531209
Most of their good employees are leaving due to mistreatment. Let's be honest everywhere in town has deals, most places are better than theirs. What keeps people coming are good employees and they're losing all of theirs. They dropped their loyalty system, the building is a wreck, and their prices aren't great for the quality when other places are offering better.
Leslie L.
1677240703
Honestly this harvest location sucks. From location, to staff to having a long wait. I put in my online order and they claimed to not have it ready when I specifically but in an online order and got my ready pick up text. When I got called into the back after a 30 min wait for in alone order (while people who got checked in before me went to the back) they told me they didn’t have my order ready and they just kept asking what was my order. Like I get it it’s a dispensary but Jesus.Christ it’s seems the staff is always too stoned to function sometimes 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎
Andrew U.
1677125261
As management clearly does not understand the meaning of this word:Prioritynounpri·or·i·ty prī-ˈȯr-ə-tē -ˈär-pluralpriorities(1): superiority in rank, position, or privilege(2): legal precedence in exercise of rights over the same subject matter2: a preferential ratingespecially : one that allocates rights to goods and services usually in limited supplythat project has top priority3: something given or meriting attention before competing alternatives***********************Example sentence: "If a walk-in order gets called in before my online order then clearly my online order was NOT a priority."This business claims to make online orders a priority but that is not how they manage their queue.
robert H.
1676073768
They have really great prices. Unfortunately, It takes absolutely forever to get in and out of the place. It's like they are moving in slow motion. And just like every other place ordering online will not save you any time.
S C
1675877856
Order ahead for quick turnaround. This store is smaller than others and does not stock everything all the time.
Alex A.
1675549907
Online ordering makes for a fairly easy and hassle free experience. They have their deals posted on their website in advance so you can plan ahead. The parking lot is small and out of the way, so it can be a bit inconvenient, and the store gets busy at peak times (4 to 8 pm most days) so if you're going during these times prepare for a bit of a wait. Don't forget to download the app and sign up to earn points for discounts
Antonio R.
1673628521
Went there this Wednesday and got scammed out of my money and the buy get one free not to mention what I did get that I paid for was very low quality flower and when I asked the girl attending me she just ran me in circles talking about the stuff I got wasn't buy one get one free but when I asked for the buy one get one free this what she brings me then charges me double
Vegas O.
1671425626
I usually leave here frustrated because it seems a bit unorganized and several times after I have been called to the back and they were out of whatever it was that I came in for, I felt totally rushed and left with something that I didn't quite really want.Tonight Jeremy helped me and he was super friendly and super helpful on top of being knowledgeable and he did not make me feel rushed one bit. I think this is the first time I left here completely satisfied with my purchase. Please don't ever let him leave, and if I could get his schedule that would be great 🤣🤣#teamjeremy
Libby J.
1671402332
What good is online ordering if you still gotta wait 20 minutes and run my schedule for the day. By 20 minutes!!!
Phillip C.
1669427259
Today they had a black Friday sale, which is really cool!!! Got some Sips and that's all I needed. The people that work there? So chill and very insightful...
Miss. E.
1669388167
No priority for medical paitents. Why do I pay hundreds of dollars for a medical card when dispensaries don't give medical paitents priority. I think they might have 20 chairs in their lobby. None reserved for medical paitents or handicapped that can't stand for long periods. The staff was polite once you finally get to the back. I'm overall disappointed.
Frank M
1666279144
I HIGHLY recommend visiting the Grant Location !This location's staff seem to be in a rush and there customer service is not there . The only " Hello welcome " was from the actual security guard out front. Mabye the staff had a bad day . However for all 4 representatives to just be grumpy isn't really a "welcoming " vibe
Rudy C.
1666031783
I drove from across town and waited 20 min in waiting room to find out there online deal was a typo. They should have honored what they said it wasn't my fault. Yet I payed for it
BearQueen57 A
1665606298
Finding this shop was kind of hard. I signed in by a nice man. I waited about 10 mins before I was called back. Jeremy was my bud tender. He was quite knowledgeable about different strains and he worked to find me a great deal. It's not a fancy place but serves its purpose.
Charles M.
1663954008
Was going for a 2 star until I went to the back.. ummm this place is not only hard to find. It's the strangest dispensary I have ever been to. I live in the valley so glad I won't have to come here again. Wow is the best I can say
Luis L.
1663468422
Ill make the longer drive north. Stick to the other harvest locationLobby and sales rooms are too dark and unsettling.Waiting room is disorganized and I was left wondering if they passed me over because it wasn't clear who was a medical or recreational so I couldn't determine or anticipate my place in line and if was soon to be called into the sales floor.I could be wrong but selection feels more limited if so hoping the expand that.The wait itself wasn't too long to be fair but the way its managed made the wait feel much longer.
Rene M.
1660613909
Good people. Joshua M. was very helpful he took his time and helped me make my decision with more then just the THC content. He made the experience great.
Esperanza L.
1658941703
Very hidden & low key. Great prices, friendly staff that make the whole experience easy for newcomers. They also have a lot of awesome deals, our new home dispo
zephan W.
1657400313
The tenders made really good recommendations for me one being "skywalker og" which I am smoking while writing this. Which stats off really easy to the point I didn't now I had started smoking. This place Would 100% be my first recommendations for any new buyers.
Christopher P.
1656665456
Love this place more than most for sure. Great staff and great product combined with a company on the up and up baby. Come in and " Get Your Good " and help this location become the best in the company / industry. Lots of love y'all, keep medicating and keep smiling 😀❤️😀
Geina C.
1653082622
Harvest is great, but Menlo park is incredible sketchy especially if youre female. My first time here i did get lost not realizing the door to get in is in the very back of the hotel. poor signage. I recommend not going here at night as its poorly marked and again very sketchy.Use the buddy system!if you want it to be a quick trip make sure to order online ahead of time otherwise if you just walk in you could be waiting upwards an hr.
Alyssa S.
1652780044
Customer service is awesome. Everyone seems to be nice and very helpful. And if you aren't too sure exactly whatever it is you want when going to the back that's ok because they have containers in the display cases that have the strain, amount of THC% as well as the price written for everyone to see.
