Thomas C Slater Center Dispensary in Providence, RI
Based on 2613 reviews
Nicholas F.
1712587914
I bought about 5 dif flowers. All dry . And so plastic like tasting it was gross.Very low quality bud from what I've seen but it's cheap. I prefer the premium stuff and they didn't seem to have any premium products .
Real N.
1712504316
Customer service here is awful. So many orders ready and so many customers just waiting. My first time here and I spent over 32 minutes for 1 , 1/8. Felt like walk in customers get the least priority. Can't wait for a new shop to pop up and do better .
Jim S.
1703861702
I do love this place a lot but the online ordering system needs improvements. The whole idea of ordering online is so you can beat the lines and not have to wait. I placed an order online. Came to pick it up. They said it wasn’t ready. Guy told me to place ANOTHER order because that would be quicker than processing the online order? Which makes no sense. I’ve been here before and they just pull the order or tell you to wait. So instead of being further to the front of the workload. I now have to wait for everyone that’s already here. Which means I wait longer. Defeating the purpose of the preorder. Online orders need to be prioritized over walk in.
Jared R.
1700409003
Very friendly staff. Online ordering is the most efficient. I was in and out in under 10 mins. Good prices and great products
Scorpio M.
1700078469
Love this place !!!! On your bday you get to spin the wheel for a chance to win prizes... I got a free 8th it was pretty good too. Come on down and see the really chill budtenders they're very helpful and knowledgeable 😉🙂
Karen
1698704010
October 30th I bought the Halloween bundle, it came with 2 eights 1 preroll, and a resin cartridge. Also a lighter, Looks like the cartridge is half full. I haven't used it yet, I'm disappointed. I get mad and I feel like I've haven't received what I paid for. I put a review on here around 2 years ago about the cartridges. I'm going to edit this review. This is just my honest review regarding the cartridges I do not have any problem with the people that work there they're great everybody's good it's just the cartridges.
K M.
1698629513
Stood in preorder line 5 min waiting for a staff to get to register i was only1 in line A place to.be high n happy but staff looks so sad even saying hi u can tell its forced lol I ordered early n still.came late n my order wasn't ready still 4 online order for prerolls.waitied standing for 12min I didn't notice the sales pitch online order and got into with a girl staff with glasses dressed as a dinosaur 2023 lol she was so mad trying to show.me with a attitude on the computer when she turned it so i.can see the screen she accidentally shut the computer down like really jus sad i didnt want to.wait.with the bad attitudes i jus went to motherearth took the short drive i must say way better atmosphere very well maintained bright very welcoming & understanding ontime with orders discounts and more *& they have rewards for all !!! I got double.points because its Sunday& a free gram preRoll for today ontop of my.order so mother earth helped me out way more than this miserable hoodwinked dispensary sslater step your game up re hire better people & the system imean its alittle brighter simce last.time but still dim n shabby all around place needs a major upgrade with all the money rolling in smh i came here mostly cuz it's convenient n prices are cheap but I got.maddd. chafe of 8th and wasnt 3.5 ( had seeds in it too😵) the time b4 this n thought let me give it another try 😂and failed motherearth is where to.go that's it made up my mind officially
Alyssa L.
1694863717
Stopped going to this dispensary due to them not giving you the amount they are suppose to. Grams are .8, .5 carts weigh out no more than .46. When asking multiple employees why the carts weren’t full, they said slater also sells them carts that aren’t full as well. When asking if they could get sued for that, and employee told me absolutely. And I was also told to bring in a scale and weigh it in front of them. No employee has given me any positive feedback about the center when complaining, they just agree. And they won’t add loyalty points onto your account for months and then try to cheat you out of point. WORST DISPENSARY IN RI FOR SURE. Save your time and your money. The cart below is directly out of the package. And unfortunately, most of the good reviews here are done by employees that are asked to do it upon hiring.
AMBERLY L.
1693836969
DO NOT COME HERE FOR CARTS. They only have half grams and fill them HALF WAY so you have a huge hole and spent $35 on 1/4 of wax that you’ll finish in 2 days. it’s despicable. At first I wanted to look past it but they’re been getting worse and worse. Better off paying taxes and going somewhere that will actually fill your cart up…… The picture below is how I received my cart RIGHT OUT THE PACKAGE. just want to save everyone time and money because this is ridiculous
Rog R.
1693680292
I love this place. In and out quickly unlike other places. Online orders you don't have to wait in line with walk in orders. Just wish they had more variety from more distributors but I'm sure that will increase in time. Transaction fee for debit or credit is actually reasonable unlike other places where they gouge you a flat rate fee of $2.50-$3.50 which basically is ATM rates. Slater is very reasonable charging only the transaction cost and not trying to make a profit on people being none the wiser.
Chad M.
1691874778
Love the atmosphere and the super helpful staff. The teller was cool and collected cashing me out. Discretion and understanding are the two words I left the place with. Super quick. Super kind.
Andre W.
1691859400
I love this place. The only problem I don't like is the vape pens. They show them filled up on the website, but when you get them, they are a little over halfway full. People who work here are super nice!
Lisa M C
1691572384
Drive thru to pick your order up is a little confusing. The staff was so nice and told me to wait wherever I pulled in that he would get my order, then explained where the drive thru was for next time. Prices are ok. They do have sales here and there.
Bienvenido P.
1691014861
Always excellent quality but their strains can get repetitive. However well grown and always enjoyable. Prices are decent compared to other medical spots.They have a points system which allows you to get free stuff over time. Really like this.Make sure to visit on your birthday because you can spin the wheel and get a free item or discount. (medical for sure. Unclear if allowed for recreational).
Sean B.
1688209470
Ive been coming here since inception. I am a concentrate user . I just want to vent a bit and say your house carts are light . I'm paying a premium at even your sales prices . I expect to open a cart and see it full not looking like it's half vaped already .there is too much competition out there to be skimming your customers. Also the quality of the product from the time they first opened till now has definitely gone down hill .
Jeffrey A.
1687753332
I like this place cuz it's close to my home but that's about it. I feel like they're bud is overpriced and every bud they sell tastes exactly the same. Every single one tastes like citrus because all of their flower is treated with citric acid I'd rather drive an extra 20 minutes and spend an extra 10 bucks on gas to get cheaper. Better tasting product. I hope they change this. I hope they stop treating everything with citric acid. It's pretty convenient that they have a drive-thru that you can just literally order pull up. Give them your ID, grab your s*** and go.
Joel C.
1687262413
The only good thing about this place is the drive through. The music is TOO LOUD for a business especially one that isn’t a bar/music venue. If I’m lucky when I place my order in house I’m waiting anywhere between 5-20 minutes. The place legit just gives u General anxiety if you’re in the facility for more than 10 minutes. I just wish this dispensary knew how to help customers and get them out of the door quickly like every dispensary I’ve been to previously.
VMF 1.
1686922332
I have been going there for the last 4 years. I mostly buy the 10 mg THC hard candy. I actually was able to quit smoking cigarettes because of it. Since it’s been legal they haven’t carried it as much. I hope they will make it regularly. Excellent customer service.
L S
1686125799
Deplorable service. Incompetent employees and management plus a very poorly organized system that doesn't seem to work right. orders take entirely too long to be filled or sometimes are randomly "Miss placed" or cancelled. Don't waste your money. There are plenty of other places you can go like Mother Earth Wellness or Aura of Rhode Island...This place is only keeping up because they're giving out "deals". If they weren't giving out the "deals" no one would go there Also employees don't seem to always comprehend the discounts or "deals" or even honor them..... they may have been the 1st center but now they're the Worst center!!!!
Seth P.
1685748148
I'd like to be able to talk to someone and ask for recommendations . It seems like you have to order on the kiosk before you get any answers to any questions you may have. I do love the variety and different sales every day. They had a couple strains I really liked and I don't say that too often
violet S.
1683757316
Such a great place. Customer service is excellent. They remember my name and they are so knowledgeable. Jamie, the manager was so helpful in helping me find the right product. I am so appreciative and grateful that you all are here.
Rick S.
1682431427
Jaime is awesome. Knows her stuff and how to break it down. Been a customer for over 5 years. People like her are gems. Great product, prices. Hit or miss on service, mostly hit though.
Fabricio T.
1678124828
I recently had the pleasure of visiting Slater Center Medical Center in Rhode Island, and I must say, it was hands down the best cannabis dispensary experience I've had so far! I've been to some amazing dispensaries in California, Colorado, Massachusetts, and Chicago, but Slater Center really takes the cake when it comes to providing a top-notch environment and service.As soon as I walked in, I was struck by the amazing ambiance of the place. The sleek and modern design of the dispensary creates a welcoming and comfortable atmosphere that immediately puts you at ease. But what really sets Slater Center apart is the way they display their products - each item is beautifully presented and easily accessible, so you can see and smell everything before making your selection.But what really sets Slater Center apart is the exceptional service provided by the knowledgeable and friendly staff. Every employee I interacted with was incredibly patient and informative, taking the time to understand my specific needs and explain the various products in detail. They were able to provide me with precise information on the benefits of each product and how they would best suit my needs, which was extremely helpful in making my final selections.The selection of products available at Slater Center is truly impressive. They offer a wide range of products, including flowers, concentrates, edibles, and topicals, all of which are of the highest quality. I was blown away by the variety of strains available, with many different options to choose from, each with its own unique benefits.Overall, my experience at Slater Center Medical Center was exceptional. From the warm and inviting atmosphere to the knowledgeable and friendly staff, everything was top-notch. I would highly recommend this dispensary to anyone looking for a great cannabis experience in the US. If you're looking for a dispensary that provides excellent service, a wide range of products, and a welcoming environment, look no further than Slater Center. You won't be disappointed!
Doug R.
1677780967
Awful experience all around, you are better off going to any other RI dispensary, they will have better buds and absolutely better customer service. I arrived an hour after I received my confirmation email, and then proceeded to have to wait an extra 30 minutes for the employee to finally tell me he cant find my order. At this point I am told to call a manager if I am unhappy... really?? I then get hung up on by 2 separate employees after asking for a manager, with the third employee telling me that managers are too busy to talk... so apparently it's common practice to just hang up on customers after placing them on hold. I do not live close to Providence, so I appreciate you guys wasting both my time and money to get there. I would have loved to resolve this while I was there, or even over the phone, but was pretty much just given the middle finger after it was the company that made the mistake. Thanks guys. What a JOKE!
M D
1675142014
Kudos & thanks to the tallish young man with the curly hair/reception area/late afternoon. You have excellent customer service skills..you did more than you had to without me asking or feeling dumb and were so polite.Much better than the first time I came here. Maybe going earlier in the day is the key.The staff was nice & the ambiance was relaxed.Turning onto the street and parking lot entrance/exit is terrible at night so drive carefully.
mike G.
1673205756
Magnificent A++ I wish I could give it 6 stars. Wonderful friendly staff members working inside and outside the facility. Very welcoming and laid back environment and a very good variety of products.
jimbo
1671450580
Recently raised prices, consistently does not have the medicine I need. Sent them a text and they never replied. They also screwed me out of 450 points during the changeover to medical/ non-medical. Used to be a good place but has gone down the sewer as of late. I will never go there again.
Tyler S.
1671225014
The place had an awesome vibe and friendly service, dude even hooked me up with some free chocolates. I read a couple reviews about bad products so I was a little nervous but I spent close to 300 and it was all well worth. The rosin and flower here are phenomenal I'm from PA and just happened to be in the are but I'll be making a trip again soon
Paulie L.
1669919911
Recreational is finally here in RI ! First time coming here, service was top notch and the Slater Mac 1 I bought was very strong stuff. Finally I can buy my meds worry free! Please note that there is a Rec menu and Medical menu. The Rec tax is already included into the price in the Rec menu.
Kristen C.
1667331939
I haven’t been using slater for about a year; I decided to start returning because they have a particular strain I enjoy. My first trip back I had checked the hours on their app (stated open until 8pm) I get there about 7:20 and there’s signs on their doors that their hours changed. Understandable mistake but frustrating when you’re driving 30 minutes out of the way to come here. THEN my next visit I decide to order ahead online; they advertise this as EXPRESS pickup. I get there and the express line is the longest line in the building; I stand in a 30 minute line watching people order at the kiosk and get in and out of there much quicker then this “express” lane. I also witness the one girl who was helping the express lane taking her sweet time with each customer, no sense of urgency at all and letting particular regulars or friends stand to the side for a few minutes then clearly cut the line. I think if advertised as the express lane the person doing kiosk orders should stop and check out a few online orders when it gets that backed up. It didn’t seem fair at all and there’s nothing express about it taking 35 minutes just to pick up an online order.
Robert
1666103370
The price of cartridges went from $35 to $55. A nearly 60% increase that I can't afford. It was bad enough that they never filled them. I'm looking forward to more dispensaries opening.EDIT: There have not been $35 cartridges in over a month. Thankfully RISE(formally summit) and Nature's Medicine haven't increased their pricing. $30 per cart at Rise.
Rita V.
1666018920
They went way up on their price. RI went legal and THEY WENT UP! People use the compassion center for medicine...... a cartridge was $35 bucks which was pretty fair and similar to the fall river dispensaries. now they want $55 for a .5 gram! Go to fall river people you can get amazing tasting and high % ones like 70to100% carts for $26to $50.
Mark
1661183949
Always great service! Good selection of products, pricing and quality. There is the convenience to order ahead and pick up either in the Drive-Thru or in the store. They have really good hours too.
Amy B.
1660064705
Great products, excellent prices, wonderful and friendly staff, and you can pick up your order in the drive-thru! I come from Fall River just to come here sometimes. Highly recommended from me 😉
j B.
1659880958
Incredible staff. They offer a great point system 500 pts earned get a free eighth and you can get it in through the drive through. Super easy to order online. This is my home away from home. Be sure to say hi to Maria, she always has a smile for you and the best info. Great people, good products..good times.
Bruce R.
1659461120
Medical Marijuana patients have a great place to get medication at Thomas Slater. Prices here are the best (in my opinion)compared to the other two available in Rhode Island. They had a kiosk ordering system in place that I prefer over the customer service "Bud Tender" they are using currently. There are plenty of choices of methods to take medication. I don't smoke so Edibles are what I use. December 1st recreational marijuana will become available in Rhode Island which is exciting and hopefully results in more competive pricing. Only medical marijuana patients and their caregivers are allowed in the dispensary to shop. They have great staff who are willing and able to answer all questions and make targeted recommendations. Great place. Summer hours in effect. 10:30 am weekdays instead of 9 am.
X X
1657974716
Everyone is very helpful and nice, they always have a great verity of bud and great deals. I'm never disappointed when I leave there.Its been a while I cannot believe how high these prices are for a gram $13 that's insane.7-16.
Bruce R.
1656357750
Medical Marijuana patients have a great place to get medication at Thomas Slater. Prices here are the best (in my opinion)compared to the other two available in Rhode Island. They had a kiosk ordering system in place that I prefer over the customer service "Bud Tender" they are using currently. There are plenty of choices of methods to take medication. I don't smoke so Edibles are what I use. December 1st recreational marijuana will become available in Rhode Island which is exciting and hopefully results in more competive pricing. Only medical marijuana patients and their caregivers are allowed in the dispensary to shop. They have great staff who are willing and able to answer all questions and make targeted recommendations. Great place.
John D.
1656252223
I’d give this place 6 stars if I could… friendly atmosphere, good customer service, excellent selection & let’s face it…. Their parking lot smells like a rock & roll concert.. so you know they have inventory that can knock your flip-flops off!
Kelby W.
1655408077
REPLY TO OWNER: After speaking with your staff & managers SEVERAL times between calls and emails (they were very apologetic & polite), still no refund. I think 2 weeks waiting for MY money to be returned due to your companies error was enough and I have been more than patient. I understand there are processes, but you took A LOT of money that was not yours to take and then had me jumping through hoops to get it back, and have not returned it. People have bills to pay, but when they go to get medication they are prescribed and have money taken from them and not giving it back is basically stealing, and then leaving the patient/customer stressed and worried, THAT is ridiculous, $600 may not be a lot to your company, but to customers it is. I know others had their money taken that day also, but I was told by your staff that it was not as much as I had taken. I sure hope they all got their money back and aren't going through this... It happened May 7th, 2022, It's now June 9, 2022... have you released my money you took? No you haven't..never had a complaint about this compassion center until this.I seriously do not like to give bad reviews but it has now been 6 days since Thomas C. Slater ran my cc 2X @ $309.28, each time (and I ended up using the ATM & the fees to pay with cash due to the cc machines not working?? )and I still do NOT have my money back... this is ridiculous!!Update 5/15/22 8 days... Still do not have my money back.5/17/22 ...10 days, still not returned.
Anonymous
1654732084
I did give you guys a call. I believe the employee has been terminated. You guys are pretty awesome with how you treat your customers.Great deals!Great quality products!And glad to know you strive high with customer interaction. Also thank you for this reply ????????I’ll give you guys a five star since I can’t give more ????????
j B.
1653954439
They offer a great point system 500 pts earned get a free eighth. I am really happy to a bonus program again. This is my home away from home..the staff is incredible. Be sure to say hi to Maria ...she rocks. Now they have pay online and drive through. Great people, good products..good times.
Kimberly De R.
1652012807
Great place. Sadly they don't offer good deals. They charge you to use you credit card...a fee. If you go to Summit they refund you the fee however Summit does not accept credit cards. Someone working at Slater told me they accept HSA cards. Drive there and find they don't.
Franchesca R.
1649972810
I honestly love this place. Nothing but good vibes and happy people when I got there. The lady at the front desk with black short hair is awesome and super friendly. Everyone there is awesome. I would love to work at a place like that. Good prices too.
Jessica D.
1648827827
I can't believe I've waited this long ...Slater Center Is Impeccable Clean , The Decor Is Perfect. Staff, Super Nice ,Well informed, & Extremely Helpful! I'll recommend Slater to all Medical card Holders. Definitely deserves 5 thumbs up...(my 1st 5 star rating)
Bethany G.
1646598828
The amount of stems in these is ungodly. When it's 3.5g, that's *a lot* of weight to add that we have to pay for and can't use. I just opened my bag to see HUGE stems in there. When it's so expensive already, seeing that is incredibly disappointing. We should be able to get quality weed . This... is not it. You're the only option in 20 miles, but that shouldn't mean you take advantage of the customers. Quality control is very needed here - this is a medical clinic which means people with chronic conditions, likely already with medical debt, go to you often. We shouldn't have to pay more for subpar product.
hommy A.
1646242640
I love this place.. it was definitely better couple of years ago the THC content has gone down. It still is one of my favorite places on earth
Crystal P.
1644936886
Line was crazy but there drive thru systems on point. Employees run and I mean run you when you pull in. They hustle for sure! Order was correct ! No complaints!! Just remember to TIP YOUR RUNNER as they definitely deserve it. They are running in the cold heat sun and rain for you!! Show um love!**update 2/22This place is still a++ in my book. Staff inside and out are so kind and always smiling. Very knowledgeable and take the time you need for anything you may need. I hope the big UPS notice what what great job this facilities staff does!!
Robert
1642517619
One of their traffic guards lead me straight into a traffic cone. The older guard there gave me an attitude when I tried to explain what happened. They'll hire anyone with a pulse there.Edit: I had already spoken to management. They just told me they can't do anything because they outsource their guards from another company. Best to just ignore them I guess.
Moneyy M.
1640091521
The quality has gone down a lot. I notice in one of the reviews someone has said the same and you replied saying you guys disagree with that statement, but how can you disagree with your customers review… you should actually look into it it’s true there’s other places that charge less for there high grade product than you do your low grace product AND medical cards aren’t required, since it’s just a hassle to even get in your dispensary you should atleast have the best quality buds around but other than that there’s truly no complaints y’all like a 3 star company can’t hold you
Bethany C.
1640049102
Great quality and great service. They have great products and they usually have specials and sales pretty often, especially on holidays. Everyone is always super nice and professional. There are many other establishments around to choose from, but with the order online/drive through feature, and the overall great experience, I choose not to go anywhere else.
Kathi C.
1637959980
Very big nice clean building. Very organized and the employees are very nice. I love going to Gina the budtender because she is super nice every time and she really helps me out so much picking out what items and flowers really work for me. She’s always very pleasant and an asset to Slater. Thank you!
Lynn F.
1637650288
Slater always gets a five star rating...Staffing exceptionally friendly and knowledgeable..The staff are well aware of the different strains of cannabis...their product is of top quality ..If you are not sure of which product or strain is right for you they will educate you about the traits of different strains..they also offer edibles...Overall great place would give them 10 stars if I was allowed..
Margarita G.
1636574669
There's a reason it's called a Compassion Center. The staff are so friendly and compassionate. My first time here they made me feel welcomed and at ease. I highly recommend this compassionate business.
Al A.
1636307681
Staff is very friendly and hard working. However selection and quality of medicine has dropped significantly lately....... In response to your response Staff is amazing however your prices have stayed the same if not went up and your potency of medicine has dropped significantly. Compared to the other competitors in your region they are offering much more potent flower medicine most times cheaper than your lower potent strains....you guys were amazing please don't forget what got you there
Jorge L.
1633446035
I have never been to a business now in days that treats you at a 5 Star rating every time I go . They are very helpful and give you the information you need and help you find answers to your questions .They have top quality medical bud and always have tons of selection. I also would like to give a special shout out to Jamie which went above and beyond helping me. This centers staff needs to train other businesses on how to really treat your customers !
Karen S.
1632859431
9/28/21 So I bought two oil cartridges. One is not full as the other. He should be just a little bit of space under the rim. I've complained about this before but this took the cake today. They wouldn't exchange it and she tried to pray tonight telling me that there was a air bubble where it said Thomas later Compassion Center on the cartridge. Did customer service used to be very good now not so good. One star 9/28 21
Shadow D.
1629040083
I am a MA patient and was tired of the small selection of repeating menu items at inflated/high pricing. I was traveling 35-40 minutes to the closest MA medical dispensary in my area, but when I discovered that RI accepts out of state patients I was optimistic to check the Thomas Slater Center out due to it only being 10 minutes away from me and the great reviews.Well, the good reviews are all true! My entire experience was professional, with quality goods at very reasonable prices. I mix and matched flour items and the quality was top notch! My bud tender was Gina Marie and she was very pleasant to talk to, not to mention very knowledgable. You can tell she cares about the product and the patients. Kudos. I inspected all my flour, and as an avid consumer of high quality cannabis for over 15 years I can say this MET all my standards for how my flour should look, smell, feel, taste, and burn! Besides the top shelf items, the prices are very reasonable.The only negative part of my experience came from another "patient" not from an employee. It was 8:00am on a Sunday morning and the car behind me was blasting music loud enough to sound like a club. Please post noise ordinance signs if possible. I can't imagine the polite security staff or bud tenders appreciate that noise either. They need to be able to effectively communicate transactions.Thanks for the experience today!
Kelly M.
1628301133
Best place ever. The employees are so helpful. Compared to summit this place is worth going the extra miles if you live in the west bay area.
Kristen F.
1626099948
JAMIE is awesome there...She helped us through every single step of the process, and explained it all to my sister. She was very professional but yet made our trip fun. She's an ASSET to TCS and is EXCELLENT with the patients, and she knows what she's talking about and exactly what people need or don't need.....They were all very pleasant, but Jamie took the time to explain everything to us, each step. Shes wonderful!!
MaryAnn M.
1625608514
Everyone there is very friendly & helpful. Enough of a selection to fund what you want/need. Would be nice to have more .5 grams pre rolls. Seems like there's always a shortage. Sorry,no photos allowed inside. Go to their website to check that out. Enjoy!
Peggy D.
1625191871
The layout and design is attractive, advertisements of their products is top notch, deals and prices reasonable. Covid19 temperature testing of every client, constantly wiping down the monitors from where you make your selection. And a nice awning outside to protect clients from the in climate conditions like rainfall. Very organized!! Edibles are the best here.
Trenton V.
1624506640
CONSISTENCY IS KEY and this place is the most consistent… when it comes to quality AND prices this place never disappoints. The staff is very welcoming and makes you feel welcomed and at ease. It’s such a community oriented establishment that has only got better over the years. I appreciate y’all keep it up!!! ????????
Jasmine Loves Y.
1623347315
Two years ago I had four stars but I must edit my review because they have improved tremendously with the knowledge of their products. The customer service has improved. Their quality of bud has always been five stars compared to the other dispensaries. It’s incredible how fast the service is especially compared to the other compassion centers. Anyone who has to complain about slaters prices need to take a visit to the Massachusetts dispensary and see the price difference. Love you guys
ASAP T
1622263126
This place doesn’t get the respect they deserve. I’ve been to more dispensaries than I can count in my head, and this one never fails with its consistency, friendly staff AMAZING QUALITY and great prices. TCS slowly improves more and more overtime and this is what separates them from the rest ????????(I’m one of the pickiest Cannabis users too)
Claude B.
1620220180
Slater compassion center is by far in my opinion best in state. Great place, I have been a patient there since the beginning. If you have not been to Slater and are able to go u should you won't regret it
linds b
1617979525
I really liked going here for the first time today. Their kiosk ordering system is pretty awesome. You order on a tablet when you enter and wait for your name to be called to pick it up at the counter. They also offer curbside pickup for your online orders which decreases the amount of people inside drastically. The place's decor is really cool too. The layout was nice and it was very spacious. There was not a lot of people there when I went on a Friday morning around 10am. The prices were very fair as well. It was a little bit of a extra drive for me, but it was worth it.
John C.
1616946680
I’m an Employee here for about 9 months and I want to start off by saying this place is awesome. I really love what I do and what this facility has to offer. The products are amazing and the Managment and the people who work here are fantastic. I strive everyday to provide great medicine to patients because I love what I do. Thank you for providing amazing quality flower and an amazing work environment.
Alivia I.
1616853998
I know that this is a strictly medical facility, so the staff can't sample, but they should at least know A BIT more about the products they're selling aside from what you can read on the label; if I ask about the texture of a concentrate, I kinda expect my budtender to be able to answer my question.Aside from that, the quality of product here isn't the most reliable. I've gotten very decent bud here, and then the next week have gotten flower that had seeds and, consequently, a grassy taste.I only stop in here for bud if I'm visiting from up north and run out of medicine to treat my gastric disease, and I always get a selection because I can never really count on quality, which is disappointing.Three stars though because their edibles are pretty fantastic. Very good selection, tasty, and they even have seasonal stuff sometimes, which is fun. Additionally, most all of their edibles are pretty tummy-gentle, which is nice for folks who can't always reach for a chocolate bar. I really recommended the coconut macaroons.
Kathy S
1615920546
Interesting place. I went there on a week day. They seemed a little short handed but everyone was sweet. They have a great selection and prices.
White P.
1610738757
Staff here is excellent, products are great quality and very effective! It would be nice if they had more variety and options at lower prices though, their flower is pretty pricey averaging 45-55 for an 8th. They don’t have a good variety for less than that and when they do they limit how much you can purchase.
Stephen S.
1610649944
UPDATE: I received a call from the management at Slater Center today. They were very concerned about my well-being and disturbed to hear of the negative interaction I had yesterday, with Laura. I can honestly say I’ve never been so impressed at how sympathetically, promptly and compassionately they responded to my complaint. It would appear Slate Center still has compassion, and I thank them for taking the time to personally reach out to me and resolve this issue. -Thursday 1/14/2021ORIGINAL POST: Today I went to Slater’s drive-through to pick up an online order I had placed; something I have been doing since the start of the Pandemic, when they offered this as a safer alternative to entering the main facility. It’s a wonderful service. However today’s visit came with a confrontation with a very impolite manager named, Laura.I have never felt so disrespected. I have been a patient and dedicated supporter of Slater Center going on 5 years and have never had a problem with any manager or employee. They are usually so kind, sympathetic and full of compassion.Today’s confrontation revolved around a debit card billing error, on Slater’s behalf, which affected many patients, just over a year ago. Sparing the details, I was told by this manager if I didn’t pay up, I wouldn’t be able to buy any more medication from them. I explained I had called and spoken with a manager when they first implemented the practice of inserting a past due slip in each order and was told, “I’m OK, don’t worry about it.” I was also told at that time if I had the extra money to pay toward this debt I would need to enter the facility (something I have avoided due to the pandemic and the fact that I’m a cancer patient) and pay in person.Today after explaining all of this to Laura, and explaining I’m disabled so I receive SSDI once a month, and that I have Medicare, explaining that deductibles are now in effect since it’s a new year, and my prescriptions cost double my monthly income, her response to me was, “I don’t care. That’s not my problem. It’s been owed for over a year. My problem is clearing the outstanding debts in my books.”, which was the most incredible slap in the face.I was so upset at that point, especially since she wouldn’t listen to me, and continued to disrespect me and talk over me. Then she contradicted what I had been told, and read on their past due slips, by telling me I could have paid all year at the drive through. She repeated if I didn’t pay they wouldn’t provide my medication. Where’s the compassion?Ultimately after going back and forth, she agreed to allow me to pay $25/ month until paid off (approximately $130); but successfully managed to intimidate me and make me feel like a piece of dirt. She ended by saying, “So if you don’t pay the $25 dollars next week, you won’t be able to get your medicine.” -unbelievable.I hope this is not the direction Slater Compassion Center is going. I pray it’s is a single occasion of one poorly skilled manager’s bad decision on how to interact with me, and that Slater is not losing it’s Compassion. Always remember, there are other places to go, with more coming soon. -Wednesday 1/13/2021
Alexa A.
1610492145
My wife and I were new patients and we received some of the best customer service you could ask for. Very polite and welcoming the second we arrived! The woman walked us through the process and was very patient. She educated us on how everything works as well as answering all questions we had! Amazing from the beginning to the end of our visit! Thanks for all your help ladies!! We will definitely be back!
j B.
1610299805
This is my home away from home..the staff is incredible. Be sure to say hi to Sean and Maria ...they rock. Now they have online buy and drive through. Good people, good products..good times.
Peggy D.
1608619646
The layout and design is attractive, advertisements of their products is top notch, deals and prices reasonable. Covid19 temperature testing of every client, constantly wiping down the monitors from where you make your selection. And a nice awning outside to protect clients from the in climate conditions like rainfall. Very organized!!
piercedxangel
1608496844
Visited from out of state & they were amazing. Easy ordering process & not a long wait for orders. Decent selection of items, especially flower & edibles...I just wish RI would allow more than 100 mg per package! I'll definitely be back.
Tara W.
1604511526
Worker's are very nice. Bud was really good. When I first started coming there was always good deals. Now 2 years later I'm not as impressed as I was. The prerolls r usually always too tight. The Rosin was Always great. The last one I got the consistency was different. It was more like Wax and not Rosin. I hope the next time things r like they use to be. Workers are still great.
Paul Spencer (.
1603990321
My first ever visit to a dispensary could not have been better. I chose this place because of the web site. The fantastic information I found there was also found in every staff member from the lady who greeted me (getting me started) to the gentleman who helped me understand their products. I was very nervous not knowing what to expect. Start here, you will not go wrong...
Nick D.
1602860169
Used to have good deals! Prices went up since unemployment went up.I hate to leave a negative review because I've been going here for 6 years and they have been awesome, but since the pandemic hit prices have gone up. I've been trying to talk to a general manager for months now. I called in 5 times left a message and I sent an email still haven't heard anything back.Great quality flower just very upsetting the prices have been raised.
S. W.
1602005713
By far the best dispensary experience I have ever had. Staff is friendly, welcoming, and throughout. They had tablets yo order on outside of the building, with a attendant constantly cleaning them and answering questions. Inside of the building is wonderfully spacious, fresh design and layout. Justin was incredibly compassionate and helpful.
Tina B.
1600613217
My favorite dispensary. Love the drive- thru service
Christine B.
1600535060
My name is Christine BeauregardI was diagnosed with cancer not long ago. I immediately had the tumor removed. At least the one they found. The radiation was horrible. It did further damage to my throat. I felt as though I was breathing fire every time I opened my mouth. Food, was the last thing on my mind. The physical damage was very depressing. I had no one to turn to with questions or sympathy with what I was going threw. I have my sons, but it's not like your mom or your sister. My life was very gloomy, uncertain and sometimes I felt suicidal.But when I shared some of my info with the Compassion Center, they showed just that. Compassion. And to the fullest extent. From strangers even!!I'm 62, and on a fixed income. These people offered me help with some of their product. And I must say, their products are of the highest quality, and they are doing it free of charge!! They are helping me get threw these days, and shining the sun back down on me. They are the kindest, considerate most Compassionate people I've ever met, and I truely thank god for them everyday. I'm afraid of where I would have been without them. Thank you dearly, for all of your help Slater. 🙂
Haleigh K.
1600359893
I would have given it a 5 star only because usually as a first patient you can get discounts and someone told me the state of Rhode Island isn’t giving out discounts since it’s a third party and it’s Covid. But then when I went to the sales associate she said I could get a paper showing how I can obtain discounts which was odd and confusing but other than that the service was great. The women were a awesome and informative and that’s what made my experience enjoyable. Will definitely be back
Leah P.
1599865757
I like it vary much
MS K.
1598544872
Good products and good service, other than that I'd rate five stars except for the amounts of people in line lately for the drive thru can be a hassle feel like there could be a better way to implement the waiting times.
1 Corliss St
Providence, RI 02904
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Payment Methods:
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ATM Available On Site
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ABOUT THIS DISPENSARY
Thomas C Slater Center, located at 1 Corliss St in Providence, is open to serve the cannabis community.
Medical: Yes
Recreational: No
Delivery: No
Before this dispensary could open, it was licensed by the state.
Product types and availability can vary from store menu to store menu, depending on demand. If Thomas C Slater Center in Providence does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card, if needed, is universally accepted at any dispensary in Providence.
Purchasing Marijuana Products at Thomas C Slater Center
Preparation Helps: See what’s available ahead of time. If Thomas C Slater Center in Providence online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.
Low tetrahydrocannabinol (THC) cannabis with higher CBD products are generally available to patients as well who prefer the non-euphoric effect.
Contact the dispensary if you encounter product-related issues or problems. Thomas C Slater Center has a policy & procedure for this.
Please enjoy the menu products from this dispensary responsibly!
To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.
What People Are Saying
Based on 2613 reviews
Nicholas F.
1712587914
I bought about 5 dif flowers. All dry . And so plastic like tasting it was gross.Very low quality bud from what I've seen but it's cheap. I prefer the premium stuff and they didn't seem to have any premium products .
Real N.
1712504316
Customer service here is awful. So many orders ready and so many customers just waiting. My first time here and I spent over 32 minutes for 1 , 1/8. Felt like walk in customers get the least priority. Can't wait for a new shop to pop up and do better .
Jim S.
1703861702
I do love this place a lot but the online ordering system needs improvements. The whole idea of ordering online is so you can beat the lines and not have to wait. I placed an order online. Came to pick it up. They said it wasn’t ready. Guy told me to place ANOTHER order because that would be quicker than processing the online order? Which makes no sense. I’ve been here before and they just pull the order or tell you to wait. So instead of being further to the front of the workload. I now have to wait for everyone that’s already here. Which means I wait longer. Defeating the purpose of the preorder. Online orders need to be prioritized over walk in.
Jared R.
1700409003
Very friendly staff. Online ordering is the most efficient. I was in and out in under 10 mins. Good prices and great products
Scorpio M.
1700078469
Love this place !!!! On your bday you get to spin the wheel for a chance to win prizes... I got a free 8th it was pretty good too. Come on down and see the really chill budtenders they're very helpful and knowledgeable 😉🙂
Karen
1698704010
October 30th I bought the Halloween bundle, it came with 2 eights 1 preroll, and a resin cartridge. Also a lighter, Looks like the cartridge is half full. I haven't used it yet, I'm disappointed. I get mad and I feel like I've haven't received what I paid for. I put a review on here around 2 years ago about the cartridges. I'm going to edit this review. This is just my honest review regarding the cartridges I do not have any problem with the people that work there they're great everybody's good it's just the cartridges.
K M.
1698629513
Stood in preorder line 5 min waiting for a staff to get to register i was only1 in line A place to.be high n happy but staff looks so sad even saying hi u can tell its forced lol I ordered early n still.came late n my order wasn't ready still 4 online order for prerolls.waitied standing for 12min I didn't notice the sales pitch online order and got into with a girl staff with glasses dressed as a dinosaur 2023 lol she was so mad trying to show.me with a attitude on the computer when she turned it so i.can see the screen she accidentally shut the computer down like really jus sad i didnt want to.wait.with the bad attitudes i jus went to motherearth took the short drive i must say way better atmosphere very well maintained bright very welcoming & understanding ontime with orders discounts and more *& they have rewards for all !!! I got double.points because its Sunday& a free gram preRoll for today ontop of my.order so mother earth helped me out way more than this miserable hoodwinked dispensary sslater step your game up re hire better people & the system imean its alittle brighter simce last.time but still dim n shabby all around place needs a major upgrade with all the money rolling in smh i came here mostly cuz it's convenient n prices are cheap but I got.maddd. chafe of 8th and wasnt 3.5 ( had seeds in it too😵) the time b4 this n thought let me give it another try 😂and failed motherearth is where to.go that's it made up my mind officially
Alyssa L.
1694863717
Stopped going to this dispensary due to them not giving you the amount they are suppose to. Grams are .8, .5 carts weigh out no more than .46. When asking multiple employees why the carts weren’t full, they said slater also sells them carts that aren’t full as well. When asking if they could get sued for that, and employee told me absolutely. And I was also told to bring in a scale and weigh it in front of them. No employee has given me any positive feedback about the center when complaining, they just agree. And they won’t add loyalty points onto your account for months and then try to cheat you out of point. WORST DISPENSARY IN RI FOR SURE. Save your time and your money. The cart below is directly out of the package. And unfortunately, most of the good reviews here are done by employees that are asked to do it upon hiring.
AMBERLY L.
1693836969
DO NOT COME HERE FOR CARTS. They only have half grams and fill them HALF WAY so you have a huge hole and spent $35 on 1/4 of wax that you’ll finish in 2 days. it’s despicable. At first I wanted to look past it but they’re been getting worse and worse. Better off paying taxes and going somewhere that will actually fill your cart up…… The picture below is how I received my cart RIGHT OUT THE PACKAGE. just want to save everyone time and money because this is ridiculous
Rog R.
1693680292
I love this place. In and out quickly unlike other places. Online orders you don't have to wait in line with walk in orders. Just wish they had more variety from more distributors but I'm sure that will increase in time. Transaction fee for debit or credit is actually reasonable unlike other places where they gouge you a flat rate fee of $2.50-$3.50 which basically is ATM rates. Slater is very reasonable charging only the transaction cost and not trying to make a profit on people being none the wiser.
Chad M.
1691874778
Love the atmosphere and the super helpful staff. The teller was cool and collected cashing me out. Discretion and understanding are the two words I left the place with. Super quick. Super kind.
Andre W.
1691859400
I love this place. The only problem I don't like is the vape pens. They show them filled up on the website, but when you get them, they are a little over halfway full. People who work here are super nice!
Lisa M C
1691572384
Drive thru to pick your order up is a little confusing. The staff was so nice and told me to wait wherever I pulled in that he would get my order, then explained where the drive thru was for next time. Prices are ok. They do have sales here and there.
Bienvenido P.
1691014861
Always excellent quality but their strains can get repetitive. However well grown and always enjoyable. Prices are decent compared to other medical spots.They have a points system which allows you to get free stuff over time. Really like this.Make sure to visit on your birthday because you can spin the wheel and get a free item or discount. (medical for sure. Unclear if allowed for recreational).
Sean B.
1688209470
Ive been coming here since inception. I am a concentrate user . I just want to vent a bit and say your house carts are light . I'm paying a premium at even your sales prices . I expect to open a cart and see it full not looking like it's half vaped already .there is too much competition out there to be skimming your customers. Also the quality of the product from the time they first opened till now has definitely gone down hill .
Jeffrey A.
1687753332
I like this place cuz it's close to my home but that's about it. I feel like they're bud is overpriced and every bud they sell tastes exactly the same. Every single one tastes like citrus because all of their flower is treated with citric acid I'd rather drive an extra 20 minutes and spend an extra 10 bucks on gas to get cheaper. Better tasting product. I hope they change this. I hope they stop treating everything with citric acid. It's pretty convenient that they have a drive-thru that you can just literally order pull up. Give them your ID, grab your s*** and go.
Joel C.
1687262413
The only good thing about this place is the drive through. The music is TOO LOUD for a business especially one that isn’t a bar/music venue. If I’m lucky when I place my order in house I’m waiting anywhere between 5-20 minutes. The place legit just gives u General anxiety if you’re in the facility for more than 10 minutes. I just wish this dispensary knew how to help customers and get them out of the door quickly like every dispensary I’ve been to previously.
VMF 1.
1686922332
I have been going there for the last 4 years. I mostly buy the 10 mg THC hard candy. I actually was able to quit smoking cigarettes because of it. Since it’s been legal they haven’t carried it as much. I hope they will make it regularly. Excellent customer service.
L S
1686125799
Deplorable service. Incompetent employees and management plus a very poorly organized system that doesn't seem to work right. orders take entirely too long to be filled or sometimes are randomly "Miss placed" or cancelled. Don't waste your money. There are plenty of other places you can go like Mother Earth Wellness or Aura of Rhode Island...This place is only keeping up because they're giving out "deals". If they weren't giving out the "deals" no one would go there Also employees don't seem to always comprehend the discounts or "deals" or even honor them..... they may have been the 1st center but now they're the Worst center!!!!
Seth P.
1685748148
I'd like to be able to talk to someone and ask for recommendations . It seems like you have to order on the kiosk before you get any answers to any questions you may have. I do love the variety and different sales every day. They had a couple strains I really liked and I don't say that too often
violet S.
1683757316
Such a great place. Customer service is excellent. They remember my name and they are so knowledgeable. Jamie, the manager was so helpful in helping me find the right product. I am so appreciative and grateful that you all are here.
Rick S.
1682431427
Jaime is awesome. Knows her stuff and how to break it down. Been a customer for over 5 years. People like her are gems. Great product, prices. Hit or miss on service, mostly hit though.
Fabricio T.
1678124828
I recently had the pleasure of visiting Slater Center Medical Center in Rhode Island, and I must say, it was hands down the best cannabis dispensary experience I've had so far! I've been to some amazing dispensaries in California, Colorado, Massachusetts, and Chicago, but Slater Center really takes the cake when it comes to providing a top-notch environment and service.As soon as I walked in, I was struck by the amazing ambiance of the place. The sleek and modern design of the dispensary creates a welcoming and comfortable atmosphere that immediately puts you at ease. But what really sets Slater Center apart is the way they display their products - each item is beautifully presented and easily accessible, so you can see and smell everything before making your selection.But what really sets Slater Center apart is the exceptional service provided by the knowledgeable and friendly staff. Every employee I interacted with was incredibly patient and informative, taking the time to understand my specific needs and explain the various products in detail. They were able to provide me with precise information on the benefits of each product and how they would best suit my needs, which was extremely helpful in making my final selections.The selection of products available at Slater Center is truly impressive. They offer a wide range of products, including flowers, concentrates, edibles, and topicals, all of which are of the highest quality. I was blown away by the variety of strains available, with many different options to choose from, each with its own unique benefits.Overall, my experience at Slater Center Medical Center was exceptional. From the warm and inviting atmosphere to the knowledgeable and friendly staff, everything was top-notch. I would highly recommend this dispensary to anyone looking for a great cannabis experience in the US. If you're looking for a dispensary that provides excellent service, a wide range of products, and a welcoming environment, look no further than Slater Center. You won't be disappointed!
Doug R.
1677780967
Awful experience all around, you are better off going to any other RI dispensary, they will have better buds and absolutely better customer service. I arrived an hour after I received my confirmation email, and then proceeded to have to wait an extra 30 minutes for the employee to finally tell me he cant find my order. At this point I am told to call a manager if I am unhappy... really?? I then get hung up on by 2 separate employees after asking for a manager, with the third employee telling me that managers are too busy to talk... so apparently it's common practice to just hang up on customers after placing them on hold. I do not live close to Providence, so I appreciate you guys wasting both my time and money to get there. I would have loved to resolve this while I was there, or even over the phone, but was pretty much just given the middle finger after it was the company that made the mistake. Thanks guys. What a JOKE!
M D
1675142014
Kudos & thanks to the tallish young man with the curly hair/reception area/late afternoon. You have excellent customer service skills..you did more than you had to without me asking or feeling dumb and were so polite.Much better than the first time I came here. Maybe going earlier in the day is the key.The staff was nice & the ambiance was relaxed.Turning onto the street and parking lot entrance/exit is terrible at night so drive carefully.
mike G.
1673205756
Magnificent A++ I wish I could give it 6 stars. Wonderful friendly staff members working inside and outside the facility. Very welcoming and laid back environment and a very good variety of products.
jimbo
1671450580
Recently raised prices, consistently does not have the medicine I need. Sent them a text and they never replied. They also screwed me out of 450 points during the changeover to medical/ non-medical. Used to be a good place but has gone down the sewer as of late. I will never go there again.
Tyler S.
1671225014
The place had an awesome vibe and friendly service, dude even hooked me up with some free chocolates. I read a couple reviews about bad products so I was a little nervous but I spent close to 300 and it was all well worth. The rosin and flower here are phenomenal I'm from PA and just happened to be in the are but I'll be making a trip again soon
Paulie L.
1669919911
Recreational is finally here in RI ! First time coming here, service was top notch and the Slater Mac 1 I bought was very strong stuff. Finally I can buy my meds worry free! Please note that there is a Rec menu and Medical menu. The Rec tax is already included into the price in the Rec menu.
Kristen C.
1667331939
I haven’t been using slater for about a year; I decided to start returning because they have a particular strain I enjoy. My first trip back I had checked the hours on their app (stated open until 8pm) I get there about 7:20 and there’s signs on their doors that their hours changed. Understandable mistake but frustrating when you’re driving 30 minutes out of the way to come here. THEN my next visit I decide to order ahead online; they advertise this as EXPRESS pickup. I get there and the express line is the longest line in the building; I stand in a 30 minute line watching people order at the kiosk and get in and out of there much quicker then this “express” lane. I also witness the one girl who was helping the express lane taking her sweet time with each customer, no sense of urgency at all and letting particular regulars or friends stand to the side for a few minutes then clearly cut the line. I think if advertised as the express lane the person doing kiosk orders should stop and check out a few online orders when it gets that backed up. It didn’t seem fair at all and there’s nothing express about it taking 35 minutes just to pick up an online order.
Robert
1666103370
The price of cartridges went from $35 to $55. A nearly 60% increase that I can't afford. It was bad enough that they never filled them. I'm looking forward to more dispensaries opening.EDIT: There have not been $35 cartridges in over a month. Thankfully RISE(formally summit) and Nature's Medicine haven't increased their pricing. $30 per cart at Rise.
Rita V.
1666018920
They went way up on their price. RI went legal and THEY WENT UP! People use the compassion center for medicine...... a cartridge was $35 bucks which was pretty fair and similar to the fall river dispensaries. now they want $55 for a .5 gram! Go to fall river people you can get amazing tasting and high % ones like 70to100% carts for $26to $50.
Mark
1661183949
Always great service! Good selection of products, pricing and quality. There is the convenience to order ahead and pick up either in the Drive-Thru or in the store. They have really good hours too.
Amy B.
1660064705
Great products, excellent prices, wonderful and friendly staff, and you can pick up your order in the drive-thru! I come from Fall River just to come here sometimes. Highly recommended from me 😉
j B.
1659880958
Incredible staff. They offer a great point system 500 pts earned get a free eighth and you can get it in through the drive through. Super easy to order online. This is my home away from home. Be sure to say hi to Maria, she always has a smile for you and the best info. Great people, good products..good times.
Bruce R.
1659461120
Medical Marijuana patients have a great place to get medication at Thomas Slater. Prices here are the best (in my opinion)compared to the other two available in Rhode Island. They had a kiosk ordering system in place that I prefer over the customer service "Bud Tender" they are using currently. There are plenty of choices of methods to take medication. I don't smoke so Edibles are what I use. December 1st recreational marijuana will become available in Rhode Island which is exciting and hopefully results in more competive pricing. Only medical marijuana patients and their caregivers are allowed in the dispensary to shop. They have great staff who are willing and able to answer all questions and make targeted recommendations. Great place. Summer hours in effect. 10:30 am weekdays instead of 9 am.
X X
1657974716
Everyone is very helpful and nice, they always have a great verity of bud and great deals. I'm never disappointed when I leave there.Its been a while I cannot believe how high these prices are for a gram $13 that's insane.7-16.
Bruce R.
1656357750
Medical Marijuana patients have a great place to get medication at Thomas Slater. Prices here are the best (in my opinion)compared to the other two available in Rhode Island. They had a kiosk ordering system in place that I prefer over the customer service "Bud Tender" they are using currently. There are plenty of choices of methods to take medication. I don't smoke so Edibles are what I use. December 1st recreational marijuana will become available in Rhode Island which is exciting and hopefully results in more competive pricing. Only medical marijuana patients and their caregivers are allowed in the dispensary to shop. They have great staff who are willing and able to answer all questions and make targeted recommendations. Great place.
John D.
1656252223
I’d give this place 6 stars if I could… friendly atmosphere, good customer service, excellent selection & let’s face it…. Their parking lot smells like a rock & roll concert.. so you know they have inventory that can knock your flip-flops off!
Kelby W.
1655408077
REPLY TO OWNER: After speaking with your staff & managers SEVERAL times between calls and emails (they were very apologetic & polite), still no refund. I think 2 weeks waiting for MY money to be returned due to your companies error was enough and I have been more than patient. I understand there are processes, but you took A LOT of money that was not yours to take and then had me jumping through hoops to get it back, and have not returned it. People have bills to pay, but when they go to get medication they are prescribed and have money taken from them and not giving it back is basically stealing, and then leaving the patient/customer stressed and worried, THAT is ridiculous, $600 may not be a lot to your company, but to customers it is. I know others had their money taken that day also, but I was told by your staff that it was not as much as I had taken. I sure hope they all got their money back and aren't going through this... It happened May 7th, 2022, It's now June 9, 2022... have you released my money you took? No you haven't..never had a complaint about this compassion center until this.I seriously do not like to give bad reviews but it has now been 6 days since Thomas C. Slater ran my cc 2X @ $309.28, each time (and I ended up using the ATM & the fees to pay with cash due to the cc machines not working?? )and I still do NOT have my money back... this is ridiculous!!Update 5/15/22 8 days... Still do not have my money back.5/17/22 ...10 days, still not returned.
Anonymous
1654732084
I did give you guys a call. I believe the employee has been terminated. You guys are pretty awesome with how you treat your customers.Great deals!Great quality products!And glad to know you strive high with customer interaction. Also thank you for this reply ????????I’ll give you guys a five star since I can’t give more ????????
j B.
1653954439
They offer a great point system 500 pts earned get a free eighth. I am really happy to a bonus program again. This is my home away from home..the staff is incredible. Be sure to say hi to Maria ...she rocks. Now they have pay online and drive through. Great people, good products..good times.
Kimberly De R.
1652012807
Great place. Sadly they don't offer good deals. They charge you to use you credit card...a fee. If you go to Summit they refund you the fee however Summit does not accept credit cards. Someone working at Slater told me they accept HSA cards. Drive there and find they don't.
Franchesca R.
1649972810
I honestly love this place. Nothing but good vibes and happy people when I got there. The lady at the front desk with black short hair is awesome and super friendly. Everyone there is awesome. I would love to work at a place like that. Good prices too.
Jessica D.
1648827827
I can't believe I've waited this long ...Slater Center Is Impeccable Clean , The Decor Is Perfect. Staff, Super Nice ,Well informed, & Extremely Helpful! I'll recommend Slater to all Medical card Holders. Definitely deserves 5 thumbs up...(my 1st 5 star rating)
Bethany G.
1646598828
The amount of stems in these is ungodly. When it's 3.5g, that's *a lot* of weight to add that we have to pay for and can't use. I just opened my bag to see HUGE stems in there. When it's so expensive already, seeing that is incredibly disappointing. We should be able to get quality weed . This... is not it. You're the only option in 20 miles, but that shouldn't mean you take advantage of the customers. Quality control is very needed here - this is a medical clinic which means people with chronic conditions, likely already with medical debt, go to you often. We shouldn't have to pay more for subpar product.
hommy A.
1646242640
I love this place.. it was definitely better couple of years ago the THC content has gone down. It still is one of my favorite places on earth
Crystal P.
1644936886
Line was crazy but there drive thru systems on point. Employees run and I mean run you when you pull in. They hustle for sure! Order was correct ! No complaints!! Just remember to TIP YOUR RUNNER as they definitely deserve it. They are running in the cold heat sun and rain for you!! Show um love!**update 2/22This place is still a++ in my book. Staff inside and out are so kind and always smiling. Very knowledgeable and take the time you need for anything you may need. I hope the big UPS notice what what great job this facilities staff does!!
Robert
1642517619
One of their traffic guards lead me straight into a traffic cone. The older guard there gave me an attitude when I tried to explain what happened. They'll hire anyone with a pulse there.Edit: I had already spoken to management. They just told me they can't do anything because they outsource their guards from another company. Best to just ignore them I guess.
Moneyy M.
1640091521
The quality has gone down a lot. I notice in one of the reviews someone has said the same and you replied saying you guys disagree with that statement, but how can you disagree with your customers review… you should actually look into it it’s true there’s other places that charge less for there high grade product than you do your low grace product AND medical cards aren’t required, since it’s just a hassle to even get in your dispensary you should atleast have the best quality buds around but other than that there’s truly no complaints y’all like a 3 star company can’t hold you
Bethany C.
1640049102
Great quality and great service. They have great products and they usually have specials and sales pretty often, especially on holidays. Everyone is always super nice and professional. There are many other establishments around to choose from, but with the order online/drive through feature, and the overall great experience, I choose not to go anywhere else.
Kathi C.
1637959980
Very big nice clean building. Very organized and the employees are very nice. I love going to Gina the budtender because she is super nice every time and she really helps me out so much picking out what items and flowers really work for me. She’s always very pleasant and an asset to Slater. Thank you!
Lynn F.
1637650288
Slater always gets a five star rating...Staffing exceptionally friendly and knowledgeable..The staff are well aware of the different strains of cannabis...their product is of top quality ..If you are not sure of which product or strain is right for you they will educate you about the traits of different strains..they also offer edibles...Overall great place would give them 10 stars if I was allowed..
Margarita G.
1636574669
There's a reason it's called a Compassion Center. The staff are so friendly and compassionate. My first time here they made me feel welcomed and at ease. I highly recommend this compassionate business.
Al A.
1636307681
Staff is very friendly and hard working. However selection and quality of medicine has dropped significantly lately....... In response to your response Staff is amazing however your prices have stayed the same if not went up and your potency of medicine has dropped significantly. Compared to the other competitors in your region they are offering much more potent flower medicine most times cheaper than your lower potent strains....you guys were amazing please don't forget what got you there
Jorge L.
1633446035
I have never been to a business now in days that treats you at a 5 Star rating every time I go . They are very helpful and give you the information you need and help you find answers to your questions .They have top quality medical bud and always have tons of selection. I also would like to give a special shout out to Jamie which went above and beyond helping me. This centers staff needs to train other businesses on how to really treat your customers !
Karen S.
1632859431
9/28/21 So I bought two oil cartridges. One is not full as the other. He should be just a little bit of space under the rim. I've complained about this before but this took the cake today. They wouldn't exchange it and she tried to pray tonight telling me that there was a air bubble where it said Thomas later Compassion Center on the cartridge. Did customer service used to be very good now not so good. One star 9/28 21
Shadow D.
1629040083
I am a MA patient and was tired of the small selection of repeating menu items at inflated/high pricing. I was traveling 35-40 minutes to the closest MA medical dispensary in my area, but when I discovered that RI accepts out of state patients I was optimistic to check the Thomas Slater Center out due to it only being 10 minutes away from me and the great reviews.Well, the good reviews are all true! My entire experience was professional, with quality goods at very reasonable prices. I mix and matched flour items and the quality was top notch! My bud tender was Gina Marie and she was very pleasant to talk to, not to mention very knowledgable. You can tell she cares about the product and the patients. Kudos. I inspected all my flour, and as an avid consumer of high quality cannabis for over 15 years I can say this MET all my standards for how my flour should look, smell, feel, taste, and burn! Besides the top shelf items, the prices are very reasonable.The only negative part of my experience came from another "patient" not from an employee. It was 8:00am on a Sunday morning and the car behind me was blasting music loud enough to sound like a club. Please post noise ordinance signs if possible. I can't imagine the polite security staff or bud tenders appreciate that noise either. They need to be able to effectively communicate transactions.Thanks for the experience today!
Kelly M.
1628301133
Best place ever. The employees are so helpful. Compared to summit this place is worth going the extra miles if you live in the west bay area.
Kristen F.
1626099948
JAMIE is awesome there...She helped us through every single step of the process, and explained it all to my sister. She was very professional but yet made our trip fun. She's an ASSET to TCS and is EXCELLENT with the patients, and she knows what she's talking about and exactly what people need or don't need.....They were all very pleasant, but Jamie took the time to explain everything to us, each step. Shes wonderful!!
MaryAnn M.
1625608514
Everyone there is very friendly & helpful. Enough of a selection to fund what you want/need. Would be nice to have more .5 grams pre rolls. Seems like there's always a shortage. Sorry,no photos allowed inside. Go to their website to check that out. Enjoy!
Peggy D.
1625191871
The layout and design is attractive, advertisements of their products is top notch, deals and prices reasonable. Covid19 temperature testing of every client, constantly wiping down the monitors from where you make your selection. And a nice awning outside to protect clients from the in climate conditions like rainfall. Very organized!! Edibles are the best here.
Trenton V.
1624506640
CONSISTENCY IS KEY and this place is the most consistent… when it comes to quality AND prices this place never disappoints. The staff is very welcoming and makes you feel welcomed and at ease. It’s such a community oriented establishment that has only got better over the years. I appreciate y’all keep it up!!! ????????
Jasmine Loves Y.
1623347315
Two years ago I had four stars but I must edit my review because they have improved tremendously with the knowledge of their products. The customer service has improved. Their quality of bud has always been five stars compared to the other dispensaries. It’s incredible how fast the service is especially compared to the other compassion centers. Anyone who has to complain about slaters prices need to take a visit to the Massachusetts dispensary and see the price difference. Love you guys
ASAP T
1622263126
This place doesn’t get the respect they deserve. I’ve been to more dispensaries than I can count in my head, and this one never fails with its consistency, friendly staff AMAZING QUALITY and great prices. TCS slowly improves more and more overtime and this is what separates them from the rest ????????(I’m one of the pickiest Cannabis users too)
Claude B.
1620220180
Slater compassion center is by far in my opinion best in state. Great place, I have been a patient there since the beginning. If you have not been to Slater and are able to go u should you won't regret it
linds b
1617979525
I really liked going here for the first time today. Their kiosk ordering system is pretty awesome. You order on a tablet when you enter and wait for your name to be called to pick it up at the counter. They also offer curbside pickup for your online orders which decreases the amount of people inside drastically. The place's decor is really cool too. The layout was nice and it was very spacious. There was not a lot of people there when I went on a Friday morning around 10am. The prices were very fair as well. It was a little bit of a extra drive for me, but it was worth it.
John C.
1616946680
I’m an Employee here for about 9 months and I want to start off by saying this place is awesome. I really love what I do and what this facility has to offer. The products are amazing and the Managment and the people who work here are fantastic. I strive everyday to provide great medicine to patients because I love what I do. Thank you for providing amazing quality flower and an amazing work environment.
Alivia I.
1616853998
I know that this is a strictly medical facility, so the staff can't sample, but they should at least know A BIT more about the products they're selling aside from what you can read on the label; if I ask about the texture of a concentrate, I kinda expect my budtender to be able to answer my question.Aside from that, the quality of product here isn't the most reliable. I've gotten very decent bud here, and then the next week have gotten flower that had seeds and, consequently, a grassy taste.I only stop in here for bud if I'm visiting from up north and run out of medicine to treat my gastric disease, and I always get a selection because I can never really count on quality, which is disappointing.Three stars though because their edibles are pretty fantastic. Very good selection, tasty, and they even have seasonal stuff sometimes, which is fun. Additionally, most all of their edibles are pretty tummy-gentle, which is nice for folks who can't always reach for a chocolate bar. I really recommended the coconut macaroons.
Kathy S
1615920546
Interesting place. I went there on a week day. They seemed a little short handed but everyone was sweet. They have a great selection and prices.
White P.
1610738757
Staff here is excellent, products are great quality and very effective! It would be nice if they had more variety and options at lower prices though, their flower is pretty pricey averaging 45-55 for an 8th. They don’t have a good variety for less than that and when they do they limit how much you can purchase.
Stephen S.
1610649944
UPDATE: I received a call from the management at Slater Center today. They were very concerned about my well-being and disturbed to hear of the negative interaction I had yesterday, with Laura. I can honestly say I’ve never been so impressed at how sympathetically, promptly and compassionately they responded to my complaint. It would appear Slate Center still has compassion, and I thank them for taking the time to personally reach out to me and resolve this issue. -Thursday 1/14/2021ORIGINAL POST: Today I went to Slater’s drive-through to pick up an online order I had placed; something I have been doing since the start of the Pandemic, when they offered this as a safer alternative to entering the main facility. It’s a wonderful service. However today’s visit came with a confrontation with a very impolite manager named, Laura.I have never felt so disrespected. I have been a patient and dedicated supporter of Slater Center going on 5 years and have never had a problem with any manager or employee. They are usually so kind, sympathetic and full of compassion.Today’s confrontation revolved around a debit card billing error, on Slater’s behalf, which affected many patients, just over a year ago. Sparing the details, I was told by this manager if I didn’t pay up, I wouldn’t be able to buy any more medication from them. I explained I had called and spoken with a manager when they first implemented the practice of inserting a past due slip in each order and was told, “I’m OK, don’t worry about it.” I was also told at that time if I had the extra money to pay toward this debt I would need to enter the facility (something I have avoided due to the pandemic and the fact that I’m a cancer patient) and pay in person.Today after explaining all of this to Laura, and explaining I’m disabled so I receive SSDI once a month, and that I have Medicare, explaining that deductibles are now in effect since it’s a new year, and my prescriptions cost double my monthly income, her response to me was, “I don’t care. That’s not my problem. It’s been owed for over a year. My problem is clearing the outstanding debts in my books.”, which was the most incredible slap in the face.I was so upset at that point, especially since she wouldn’t listen to me, and continued to disrespect me and talk over me. Then she contradicted what I had been told, and read on their past due slips, by telling me I could have paid all year at the drive through. She repeated if I didn’t pay they wouldn’t provide my medication. Where’s the compassion?Ultimately after going back and forth, she agreed to allow me to pay $25/ month until paid off (approximately $130); but successfully managed to intimidate me and make me feel like a piece of dirt. She ended by saying, “So if you don’t pay the $25 dollars next week, you won’t be able to get your medicine.” -unbelievable.I hope this is not the direction Slater Compassion Center is going. I pray it’s is a single occasion of one poorly skilled manager’s bad decision on how to interact with me, and that Slater is not losing it’s Compassion. Always remember, there are other places to go, with more coming soon. -Wednesday 1/13/2021
Alexa A.
1610492145
My wife and I were new patients and we received some of the best customer service you could ask for. Very polite and welcoming the second we arrived! The woman walked us through the process and was very patient. She educated us on how everything works as well as answering all questions we had! Amazing from the beginning to the end of our visit! Thanks for all your help ladies!! We will definitely be back!
j B.
1610299805
This is my home away from home..the staff is incredible. Be sure to say hi to Sean and Maria ...they rock. Now they have online buy and drive through. Good people, good products..good times.
Peggy D.
1608619646
The layout and design is attractive, advertisements of their products is top notch, deals and prices reasonable. Covid19 temperature testing of every client, constantly wiping down the monitors from where you make your selection. And a nice awning outside to protect clients from the in climate conditions like rainfall. Very organized!!
piercedxangel
1608496844
Visited from out of state & they were amazing. Easy ordering process & not a long wait for orders. Decent selection of items, especially flower & edibles...I just wish RI would allow more than 100 mg per package! I'll definitely be back.
Tara W.
1604511526
Worker's are very nice. Bud was really good. When I first started coming there was always good deals. Now 2 years later I'm not as impressed as I was. The prerolls r usually always too tight. The Rosin was Always great. The last one I got the consistency was different. It was more like Wax and not Rosin. I hope the next time things r like they use to be. Workers are still great.
Paul Spencer (.
1603990321
My first ever visit to a dispensary could not have been better. I chose this place because of the web site. The fantastic information I found there was also found in every staff member from the lady who greeted me (getting me started) to the gentleman who helped me understand their products. I was very nervous not knowing what to expect. Start here, you will not go wrong...
Nick D.
1602860169
Used to have good deals! Prices went up since unemployment went up.I hate to leave a negative review because I've been going here for 6 years and they have been awesome, but since the pandemic hit prices have gone up. I've been trying to talk to a general manager for months now. I called in 5 times left a message and I sent an email still haven't heard anything back.Great quality flower just very upsetting the prices have been raised.
S. W.
1602005713
By far the best dispensary experience I have ever had. Staff is friendly, welcoming, and throughout. They had tablets yo order on outside of the building, with a attendant constantly cleaning them and answering questions. Inside of the building is wonderfully spacious, fresh design and layout. Justin was incredibly compassionate and helpful.
Tina B.
1600613217
My favorite dispensary. Love the drive- thru service
Christine B.
1600535060
My name is Christine BeauregardI was diagnosed with cancer not long ago. I immediately had the tumor removed. At least the one they found. The radiation was horrible. It did further damage to my throat. I felt as though I was breathing fire every time I opened my mouth. Food, was the last thing on my mind. The physical damage was very depressing. I had no one to turn to with questions or sympathy with what I was going threw. I have my sons, but it's not like your mom or your sister. My life was very gloomy, uncertain and sometimes I felt suicidal.But when I shared some of my info with the Compassion Center, they showed just that. Compassion. And to the fullest extent. From strangers even!!I'm 62, and on a fixed income. These people offered me help with some of their product. And I must say, their products are of the highest quality, and they are doing it free of charge!! They are helping me get threw these days, and shining the sun back down on me. They are the kindest, considerate most Compassionate people I've ever met, and I truely thank god for them everyday. I'm afraid of where I would have been without them. Thank you dearly, for all of your help Slater. 🙂
Haleigh K.
1600359893
I would have given it a 5 star only because usually as a first patient you can get discounts and someone told me the state of Rhode Island isn’t giving out discounts since it’s a third party and it’s Covid. But then when I went to the sales associate she said I could get a paper showing how I can obtain discounts which was odd and confusing but other than that the service was great. The women were a awesome and informative and that’s what made my experience enjoyable. Will definitely be back
Leah P.
1599865757
I like it vary much
MS K.
1598544872
Good products and good service, other than that I'd rate five stars except for the amounts of people in line lately for the drive thru can be a hassle feel like there could be a better way to implement the waiting times.
