Only dispensary I really go to and that is mainly because of the prices and I really like their oils. However they have changed over the passed few years with different staffing and policies which is understandable. Just try to stand up for yourself here or they will steamroll you into buying whatever they want you to buy and nothing you actually want to buy sometimes I leave that store feeling very uncomfortable like I've been victimized why can't they just let me have what I ask for? The representative named Shana is one of the original people still their and one of the remaining people that will treat customers like human beings instead of a piece of juicy game 🎯. Great place to go but the people can be hit and miss.
I always enjoy popping in here! Great deals during the week and the staff are always friendly.
These folks are super helpful and kind.. It's probably my favorite locationI really appreciate their help.
The people here are top notch! Very knowledgeable and patient. Employees are also super friendly. Very enjoyable experience here. Thank you 🙂
Super friendly staff and clean facility, it's everything you want for a shop of this type.
Absolutely love the people who work here, past and present! Everyone is always so nice and welcoming when you walk through the door! Keep up the great work guys!
Been shopping here since they opened only place I go great deals friendly people know me by name I like that
Clean, sharp, and fast. Discreet and discrete. Only shop open 7 days a week!
Knowledgeable. Very friendly. Although, is very frustrating to drive over 2 hours and they don't have what they advertise. One item we wanted from web page they had but wouldn't sell it
People were great. Big problem is you can look on their site pick something and it not be there 1 hr later . They do not keep up to date.Major issue when you just drove 2 hours to get what you wanted
These guys are the BEST. They are incredibly helpful, extremely kind, and I always look forward to stopping in there at least once a week.
The people at the Weston Truleve are always so nice and helpful. And the products there are of excellent quality. Totally professional
THE STAFF ARE EXTREMELY FRIENDLY and do a great job at what they do!! Everyone always have smiles on their faces even when they are busy.The whole building is clean. From the waiting area, to the restrooms and in the back always seem to be spotless whenever I am there.
Well where do I start....my wife put in a order the day before and still has been waiting for over an hour to get her order. Do Better or we are going somewhere else. Not the only game in town.
The staff are always kind, courteous and helpful. However, it can get busy, and it can be a wait. Great promotions.
So the first few times I visited, they were fairly nice and accommodating of me having to have someone with me. Thats why the two stars. ( my mom or husband). Today I was told they don't let people back unless you have a reason. I have severe anxiety and very rarely have days I can shop alone. Today my mom actually used an fmla day to spend time with me because I was extremely anxious and all in all having a bad day. The lady who didn't even have a name tag on, said I wasn't walking impaired and I could shop alone. Then proceeded to say. "Well you go to Walmart and stuff alone, right?". No ma'am. My mom and husband or a friend accompany me 95 percent of the time. On a side note even on those days when they are with me I sometimes have to leave my buggy and just go home and try again another day. Anyway. So they finally agree to let her back. As she is my power of attorney and medical caregiver. We wait. We think everything is fine. As soon as we were called back she started in on us. About how it's her choice. So I was like ok. I'll get her a caregiver card for the future. (So she can either go for me or with me without any resistance). She continues to be rude and say she still doesn't have to accept that. And I asked why we were even arguing can I just get my stuff so I can go. And she said she wasn't arguing in a terrible tone with awful body language. I said yes you are ma'am. And I don't need this today nore have the energy. Can I have my card back so I can go. She argued some more. I had to ask for my card again. She finally gave it back. And I left. Called a dispensary in buckhannon. They were extremely understanding. Gave me no fits and were very kind about what I had just gone through. Trulieve gave me a very hard time about having anxiety. "Because I can walk on my own" I will not be back. And if you have problems with anxiety I do not recommend you go here.
Very informative workers, nice variety.Pain is not totally gone, but now I have more of a functional life.
Very kind staff. They are helpful, and address you by name.
The guy n the back was extremely rude made me feel uncomfortable and the flower was super dry not happy with trulive in weston il go elsewhere for sure!!
The workers are very sweet and helpful. The kindest ppl honestly. The system that the store operates in is not very good. They are understaffed rn and it took very long for my trip.
Your facility just got one of the most conscientious, go getter professionals in the business coming in from the West Coast. East Coast MMJ most definitely needs his expertise, and experience in the field. You can’t get much better.
Front desk was helpful and informative about questions I had and things didn't know.
I love this place. The staff are great and always willing to help you. Fantastic place to go.
They do not stand behind their products, you pay a premium for concentrates and they can't even be bothered to make sure the contents don't spill over into the threads. Continue returning the products and they will get really mean with you and tell you "Youre just gonna take it home and smoke it anyways". Inappropriate and unprofessional.
The employees here actually care about the patients. Don't be afraid to ask questions, they want to make sure you enjoy your experience in their store and leave feeling satisfied and informed!!
By far my favorite dispensary! The staff are knowledgeable and extremely helpful. They are very friendly and very patient! They have amazing discounts that other dispensaries do not offer. I look forward to going every single time! Their products are amazing as well!❤️
Associates are always so friendly, the store is clean. Always get discounts which makes it nice when your on a fixed income.
Here are the best people in one dispensary! Service is quick and efficient. I love the extended hours, compared to other dispensaries. Plus points towards discounts, veteran discounts always, and daily specials. Like I said, THE BEST people. Trulive will quickly become your go-to dispensary.
Excellent experience with so much amazing product. Employees are very helpful and courteous.
Been here several times. Great people and nice dispensary. I have a 4 because my last experience left a bad taste. I bought 4 ground and there was far too many stems which also weigh.
What an awesome place. The staff is very friendly and sooo helpful. They listened and offered advice on what would help me. I highly recommend this place.
Friendly bud tenders. Discounts and purchase points are available. Lowest prices I've seen at local dispensaries. They been in business the longest, so they have it more "together" than other companies. Best prices I've seen. Very helpful and friendly staff.
They are the nicest team of people I've seen. They help everytime I go there
Love love it there courteous and respectful and very helpful they have helped me a lot I'm getting to know them or a face to face recognition name based type I love them at the Western truly they have been so great and discounts to help us low income people is awesome keep up the good work truly don't ever leave West Virginia need you
I love the place . excellent all the way
The help is tremendous and always plenty of people to help you you never have to wait some some of the help needs a little more knowledge about the product and not just what they read
My favorite store. They are so friendly and knowledgeable about the products they help sort everything for you and really explain things well to you. They are not rushing you and you can ask questions all you want.
Neat place. Knowledgeable staff. Not allowed in the door if you don't have prescription. If you avoid places flying the 'pride' flag don't stop here.
Neat place. Knowledgeable staff. Not allowed in the door if you don't have prescription.
How sweet it is!!! Trulieve is a Trulifesaver, thank you for providing much needed cannibas relief to the residents of West Virginia. Walked in for my first visit as a medical card holder and immediately felt welcome. The staff is super friendly and extremely knowledgeable on different strains and what relief they provide. My budtender Will was easy to speak to and attentive to my personal needs, for sure my go to guy for the green miracle. One last thing I have to say about my visit, while speaking with the staff I was thrilled to see their level of excitement and see people who truly enjoyed their profession instead of dreading it.Will and the Trulieve Weston crew, you guys rock!KeefeUPDATE: Trulieve is still by far the best dispensary in Dub-V. Travis has a wonderful team, Kenees....yeah I can barely pronounce it much less spell it, you know who you are in all your awesomeness. Shanna is a delight to converse with. Love the Lock'N pin, thanks Kyle. Adam, Chris.... I just can't say enough how great my Trulieve family is, love everyone of yous!
Very friendly staff. But very disappointed with never having the trueclear. Had to drive 80 mile round-trip to Morgantown to another dispensary. Looks like I’m going to have to start going up there now. Because this stuff really helps with my issues. And they never have it. It’s aggravating
Trulieve has the highest quality and the best selection of medical cannabis products in West Virginia. The staff are courteous and professional, and the online ordering is very easy and convenient.
My favorite store. They are so friendly and knowledgeable about the products they help sort everything for you and really explain things well to you. They are not rushing you and you can ask questions all you want.
Amazing staff everyone greets you with respect there was one guy at the front desk who made me kind of nervous one time but I love this place I want to be a super regular customer where they know me by name it's an awesome energy here the selection is somewhat limited but that's to be expected with how new all this stuff is to WV never thought I'd actually get to experience it in my lifetime but I know in the future I'll be able to choose from different varieties and that will be great
I just had my first visit here today. I walked in to a very welcoming atmosphere. Everyone was smiling, friendly, and ready to educate me and answer any questions I had. The waiting area was clean and comfortable. The employees were helpful and knowledgeable. It was a great first experience.
It was a replacement 50mg pills. Had to get it replaced by something I’m not real comfortable with using. The staff was amazing! So friendly and helpful. Both dispensers that opened have very limited product. It’s not the staff’s fault. This law was approved in 2017. Why we are just now able to have legal access, they don’t have much to offer. The staff tries its best to work with you and it’s appreciated.
Erin was great helping me with my first order. The store and process to getting your order filled is relatively good.Biggest issue in Weston, WV dispensary is product availability and online ordering. Rationing is not good when you have to drive 2 hours from home.
I love coming to Trulieve! They’re products have helped me so much! I’ve been there multiple times and the staff are so welcoming and knowledgeable of strains and products. I went today and was assisted by Echo and she was so helpful! I can’t wait until more products are on the shelves!
I seen Will here in Weston and he was awesome! He explained everything to me and was very nice and courteous! So, shout out to Will in Weston Wv- hope ya win buddy! I'll be seeing you guys again!
I took a chance and drove the 100 miles to Weston. Great location; easy to find and plenty of parking. Flower product is much better than I anticipated. Well worth the travel time and expense!
Erin, in the Weston location, has been extremely helpful in explaining the process to me in applying for the card. As I am not a patient yet, she helped me tremendously with the many questions I had. I will definitely make sure I come to the Weston location for her to help me. She really took the initiative and helped me when I am not even a patient yet and I am forever grateful for her.
I visited Weston’s Trulieve from Morgantown. I was helped by a gentleman named William. He gave great advice about the product and he was very knowledgeable. The price was great and the customer service that was given by William made the experience even better. Thanks William/Trulieve for a great experience.
It was a replacement 50mg pills. Had to get it replaced by something I’m not real comfortable with using. The staff was amazing! So friendly and helpful. Both dispensers that opened have very limited product. It’s not the staff’s fault. This law was approved in 2017. Why we are just now able to have legal access, they don’t have much to offer. The staff tries its best to work with you and it’s appreciated.