Sad to read about patients being “turned away.” I’ve never experienced it or seen it done. Morgantown ZEN has always gotten patients enrolled and/or checked in even with seconds to spare before close of day. I suggest making an online order, modifying order notes/comments for better communication to the staff or simply arriving with enough time available for the computer systems to make transactions before closing. This is also the second review I have seen from this person in so many days which is odd. But ok, gone on.
Kevin was very informative and enthusiastic! He and the rest of the staff made me feel very welcome. I will definitely be a regular 🙂
These folks are super sweet and helpful from the gentleman that checked me in to I believe Trevor who assisted me with new strains to try.Everyone was sweet, kind, positive and informative!!Thank you for a great experience!
Kevin was my assistant and he knows his stuff. He made things easy for me, appreciate his help.
Probably the best store of it's kind the people who work there are absolutely wonderful especially Serena the person who took care of me and she is so informative I couldn't believe how much she amazed me but the store itself is a fantastic place I'll go there for quite a while thanks again guys and gals for making my experience as good as it could have been
I came in today to get a nice sativa because my grandma died. Not only did kevin have the perfect suggestion, but he also happened to be a great necromancy wizard. Amazingly, he had a “speak with the dead” scroll on hand that allowed me to ask my grandmother 5 questions and grant me closure that money cant buy. Give kevin a raise.
Great customer service, staff are very knowledgeable and always professional. Makenzie has assisted me each time and is courteous and helpful.Trey waited on me during my recent visit-he was personable, and provide helpful information regarding a product that I was trying for the 1st time. It was clear that he was very knowledgeable about the product-and he was very patient and respectful toward me as an "older" customer.
Being from the Eastern Panhandle, this was my first time coming to this dispensary. Everyone here was incredibly nice and helpful. Casey waited on me and she was great as was the gentleman working with her ( i did not get his name). I really love how different the atmosphere is here than the ones near me in Martinsburg, WV. I was also very surprised and happy to see that children under 10 can accompany the parent and older children can wait in the lobby. This is so helpful for those of us with small children. Marijuana is after all a medication and we can take our children to the pharmacy and even the methadone clinic, so why not to get our medical marijuana prescription filled? Keep being awesome!! I will stop in again on my way through when I travel next time for sure.
Great store. Casey was very helpful, friendly and professional. See you next time.
She was so helpful and polite. She was so happy to try to find me the right product. Thank you
Very knowledgeable, friendly and helpful people! I always feel welcomed and heard! 🩵❤️🩵
Staff is very friendly and super helpful. Facility was super clean and smelled nice.
When it comes to retail sales of any kind, happy smiles and kindness are key. Knowledge of products is also immensely important. Casey embodies all of these qualities and as a customer, I appreciate that!
Trevor has always helped guide me to the right selection. I prefer a certain flavor and he usually points me in the right direction. Much appreciated and will be back to this store
I went into cardiac arrest and Trey singlehandedly revived me. He then placed his head on my forehead, closed his eyes, and chanted an ancient healing prayer which not only unclogged my arteries but removed all microplastics from my body. Apparently now I can never get cancer either but idk if he just said that to get me to buy more products. Either way, it worked and I bought more products. Give trey a raise.
Great customer service, staff are very knowledgeable and always professional. Makenzie has assisted me each time and is courteous and helpful.
Very helpful staff. Clean building, overall pleasant experience.
Alex is SO helpful. Very kind and nice staff all the way around! I feel welcome to be there!
Great products, great prices, good sales, awsome selection, very friendly staff.
Helpful staff, wide selection, efficient in/out process. I prefer this place over the others for the discrete parking and ease of access from the highway.
Very knowledgeable staff. They always treat me well and are so friendly and nice.
Staff is FANTASTIC!! Knowledgeable, helpful, all around.... great people!Thank you for your integrity in business.... and humanity.
Wonderful customer service and great selection. The bud tenders are very knowledgeable and helpful. Highly recommend!
This place is off the chain they have so many products it’s like being in a mall for medical marijuana having so many brands, and so many options from so many distributors at such great prices its amazing. Plus, the customer service is amazing and their loyalty points and iphone app rock. Plus they keep that good 30% thc bud in stock! No one else does!
Excellent customer service friendly people clean nice store easy process
I was well pleased with the pleasant service I received and would definitely go back to them
Great staff and very knowledgeable. I have never had to wait at this location. They always have my online order ready and out the door in minutes.
The entire staff was kind, helpful, and knowledgeable. They took the time to listen to my needs and preferences and made great recommendations.
Zen Leaf is the best by far. They go out of there way to help you. Deffenety the Best Dispensary around!! Chett Watts is the Best!!
I went there and had great products my bud tender anni I think her name is she’s a great edition to the store glad she helps me everytime fyi this tae 💯💜 keep her around
I had a very positive experience my first time here. Jessie helped me find what I needed and and had great suggestions. Super chill vibe! Definitely would go back again.
West Virginia is only medically legal, so of course I feel there is room for improvement. That isn’t ZenLeaf’s fault, and they do a wonderful job providing what they can for us! Jess does a great job and is knowledgeable on the product.
Jessica J. at Morgantown Glenmark location is the best. She really helps me find the right strains for my pain and anxiety. Jessica is always friendly and professional!
Staff are professional & Their Mannerisms unmatched...Monet I appreciate you so much you have been by my side helping me senseDay 1...Highly RecommendZen Leaf Morgantown...
The women at the checkout was super cool and very informative. You guys will have my business moving forward for sure. Give them all a raise! The women at the main front was also very nice. Also, good products for good prices! : )
The employees are great! Very nice kind helpful knowledgeable people. The flower is Always great and exactly what I'm looking for. The selection is to my liking, I'd like to see more of a sativa selection, but I know they're working on getting that. 10 / 10 recommend this place! They'll take very good care of you and will for sure meet your expectations.
Fabulous, friendly atmosphere. Very knowledgeable and patient. Felt great walking out of there! Product is great! 🙂
Both of their locations are amazing. Tyler and the staff are very educated and can help you with any selections also. This by far is my first choice around town! And all staff is always super friendly!
Posting for a friend and from personal experience and observation,Great operation and products, comparable in price and quality to Colorado and Arizona medical and recreational, although the selection was obviously much smaller.Courteous, well informed and helpful staff with a customer experience focus and a straightforward entry to exit process.Clean, simple location that didnt feel like an accessory store hosting a dispensary.Posting as the designated driver:Cleverly hidden behind an IHOP, because, well, pancakes.Well played, Zen Leaf... Well played.
I came to this location for the first time this week and had a great experience. The front desk staff were very friendly, made great small talk, and gave great insight & suggestions into their products. The back room staff was just as friendly and were able to answer every question I had, or guided me in a direction to where I could find it. I was also informed that they’ve partnered with a grower nearby and should expect consistent product in the next few months. This kind of transparency with your patients wasn’t expected, but was very appreciated. I’d recommend this place to anyone.
To start off they have really nice warm welcoming staff i was addressed queen my 2nd visit and it definitely brightened my day. I do like them alot and the flower is good i like relaxed drift off to sleep strina indica and hybrid more indica are my favorite i dont enjoy sativas much but the jack herer oddly relaxed me i liked it. Carts i didnt like as much as the ones i get from trulieve but the one i got was decent. Overall good experience although trulieve is my first go to only because they treat me like family, free merchandise, and you get all kinds of discounts such as ebt, veterans, and points give you 10 percent too. Trulieve and zenleaf are my people just a few things you guys can work on 😊
Great atmosphere and very well stocked. I order online and never a wait on pick up. Product is terrific also!!
Really nice building and very friendly staff. Looking forward to them having a larger variety. Because what they have now smells bad and isn't very good.
If I could give more than 5 stars then I would. The staff are incredibly friendly and helpful! Great service over all! Can't wait to go back.
Officially open, and I can't say enough good things about the crew! My anxiety can be debilitating, and I instantly felt like I had walked in to a group of friends. Everyone was knowledgeable, helpful, super welcoming, and I'm excited to see this place continue to grow! Since it's a new store, there are only a handful of options, but something to help almost everyone needing relief. Also, being a brand new store, the only items they had were flower, but expecting to to keep adding other forms as well. So go & check them out, & Don't forget to tip your budtenders 🤗🤙**The place was kinda hard to find, but pull in to IHOP, and it's up the hill 😉
Great, way better than iv been getting from that other place! But let's get some discounts to compete with "them" ty Zen
This new shop is amazing! Everyone that works there is super nice, cool and VERY helpful and knowledgeable. I'm a new cannabis patient and they were all so patient and helpful. This is my go to place!!!