This place is awesome. Everyone is always super friendly and willing to help anytime. Big shout out to Georgia! 🏽
Lately, I’m pickier when it comes to 5-star reviews. You’ve really got to check all my boxes to get the full 5 stars, but I think I’m comfortable giving 5 stars to the Country Grown location in Charles Town.Although my experiences at the Martinsburg location are another matter, the CG of Charles Town is firing on all cylinders. In all honesty, the first time I went was out of necessity, but I’ve since visited several more times and can confidently say THIS Country Grown location offers the experience I look for. If I was in charge of the Martinsburg store, I might have all new hires train at the Charles Town store or something. Because it’s a night and day difference and I would be less inclined to say that with so much certainty if I hadn’t heard so several others echo the same sentiment.The only real downside is the hours as the Charles Town location closes earlier. But overall, I very much recommend shopping at this store, even if you don’t care for CG’s products.The team is absolutely incredible. They’re friendly but not in that synthetic “salesy” way. There’s no pressure from trying to upsell other products and my questions are always addressed efficiently and they always sound like they know what they’re talking about. They’re also impressively fast — I can be in and out in under 2 minutes, and that includes being let in the front door, checking my ID and medical card, getting through the second set of doors to the counter, pulling my preorder, etc.To be very clear, this 5-star review does NOT reflect the quality of Country Grown’s own products. I’ve only ever had a so-so experience with CG flower, and then I had my bad experience with the cartridges. So this review is solely for the Charles Town CG location and, more specifically, the team and customer service experience.
Wow, what a great place. Everyone is friendly and knowledgeable, it’s clean and bright when you walk in.
I Am A Firm Believer That Medical Marijuana Changed My Life For The Better! I Am Approx 40+ Year's Old, Diagnosed With Multiple Different Health Issues! (Diabetes, Nauropathy, Hypertension, Tachycardia, Degenerative Disc Disease, Hypothyroidism, Lupus, Fibermalgia, And Stage 4, Liver Disease, Depression, Anxiety, Panic Attacks, Anemia, Hepatic Encephalopathy, Secondary Thrombocytopenia, Asites, Hypokalemia, Fatigue, Migraines, Both Sides Of My Pelvis, Have Separated Leaving My Back In Some Serious Pain (On Top Of Retaining Fulid In My Abdomen) I Have Had 30+ Surgries On My Abdomen! (Kidney Stones, Gallbladder, & Numerous Hernia Surgries (Where Expired Mesh By 2 Year's!Was Inserted Into My Abdomen & My Body Rejected It, By Making Me Very Swollen & "Sick As A Dog"!) I Ended Up With Gangrene In My Abdomen! Very Painful To Say The Least, Especially At Someone Else's Negligence! I Then Had To Wear A Wound Vac, For 6+ Month's! I Was Cut 4 Inches Deep & 4 Inches Wide! I Have Had To Have Abdominal Reconstruction Surgery (They Took My Outter Rectus Obliques To Strengthen My Abdomen Since It's So Incredibly Weak Frm The Amount Of Surgries Tht I've Previously Encountered) Leaving Me Only To Walk, Talk, And Breathe! But It's Okaay Because "I Am Blessed 🙌🏿 & Highly Favored! ♥️I Was Scared To Death To Begin This Experience! However I Just Got Sick And Tired Of Being....Sick And Tired Of Feeling Totally Defeated When It Came To The Amount Of Pain That I Experence On A Daily Basis! That Was Until I Took The Leap Of Faith And Put My Very First Experence In The Hands Of:"COUNTRY GROWN" I Have Been Pleased By Their High Potent Standards Of Medical Marijuana, Atmosphere, Fast, Very Friendly, Professional, Cleanliness, Cost Efficient, And Awsome Employees, That Make You Feel Right @ Hme, Answer Any & All Questions (Trust Me There Isn't "NO SUCH THING AS STUPID QUESTIONS!) Always Remember: Yu Learn By Asking Questions 💯Medical Marijuana Has Changed My Life For The Better! I Have A Better Quality Of Life! It's Great! I Can Definitely Feel The Difference!I Feel Better Then I Have Evr Felt In A Lonnnng Time! It's A Blessing 🙌🏿 To Say The Least!Thank Yu Again Country Grown, For Making Me Feel Right @ Hme! Yu Guy's Rock! ♥️If You Are Interested In Becoming A Medical Marijuana Patient, Please Don't Hesitate, Apply Now, And Get You're Quality Of Life Back! You Will Be Surprised Of The Postive Benefits Of Being A Medical Marijuana Patient! 💯
Love this store! The employees are amazing and knowledgeable about the products and they’re super sweet. Love visiting this store product is way better than dc products, and employees are better too. Happy you all are in Charles town!
First time visitor. From the gentleman opening the door for me to quick customer service was amazing. Easy and smooth registration to the knowledgeable Budtender Georgia.Will definitely be a frequent flier there!
I am so happy they've open here in town. No more trips to DC to get my meds! The staff are very helpful and a joy to deal with. Welcome to Charles Town!
The bud tenders actually all of the staff are friendly and welcoming and Derek and Georgia are so knowledgeable! You can talk to them about your needs and they direct me each time with something helpful. They really are the best for customer service and knowledge!
Knowledgeable, engaging, and intelligent staff welcome you, warmly, at the door and address each question with the care, understanding, and attention of the most experienced cannabis professionals in the state. Highest quality medicine available at reasonable prices, mixed with the delightful personalities, breathtaking depth of knowledge, and truly exceptional range of industry experience of the spectacular staff combined to make this my favorite dispensary in the East (having visited the highest rated boutique dispensaries in fourteen states)! Thank you Country Grown Cannabis in Charles Town, West Virginia!
I love their product that they carry. They have never been out of my cannabis that I’ve bought 🎶😎 …. The crew is great very pleasant and outgoing people. I have my favorite. She’s my Gothic friend
Best people best service best products.
Friendly service. Everyone makes you feel super welcome. Answered all of my questions and was super helpful. Definitely will be back.
Great store and friendly staff.Edit: Their website is sometimes off on sale prices. They would not honor the online sale price. Adjusting review due to this.
Great medical cannabis office Learn something new every visit. They have all levels of pain dosage. Different ways to intake your medicine. Daughter in law visits there also she loves it See you later this week
My wife went to country grown Charlestown to purchase some product that was advertised on their website as 21% thc when she got home with the product it was 15% we returned to the store to complain and they said nothing they can do about it. They changed the web site before we could screen shot it to send to the owners. To me that's very poor customer service. They lost 2 customers.