Will never shop at this store again. The sales guy with glasses is rude Everytime I go in. I put up with it when my daughter would shop there but I surely will stick with happy times as my regular. I knew better than to even stop there I'd suggest your employee go use the product before coming to serve the public or go back to GameStop(looks like he belongs there) I just wonder how many others Mr rude has chased off!
My favorite shop. Usually, they have the best deals and a good selection, but they are also the closest to home, which is a big bonus. The current group of employees are the best out of all.
We just moved in two days ago and Joshua made us feel like we had been living in Pullman for months. Fantastic atmosphere and people.
I truly can not say enough good things about this shop. It is small, but they have such a good lineup, at all price levels. I am in here multiple times a week, and I have gotten to know much of the staff by name. My last visit I happened to get Jimmy, and he is just the best. He always has new suggestions for me to try out, and somehow remembers my preferences, even though I am sure he sees 100's of customers a day. Solid service for sure. I love the wish list they have put in. I asked for ATF one week, and the next time I was in, I found it in dabs, and pre-rolls. Made my day!!!
This store is always amazing. Between the variety of products and the knowledge of the tenders Its always a great experience. Specifically today I had to make a quick run in the morning and Joshua was incredibly friendly and helpful. He was not only great with me, but when multiple people came in, and he was by himself, he made everyone feel welcome and not rushed. He had answered so many questions and just made it a fun experience for a morning run. Thank you for hiring amazing people and giving us a nice spot to shop here. There are many options in Pullman, but by far this is my favorite and the only place I shop now for my evenings relaxation 🙂
Forgot that today was Sunday and that my local shop closed early tonight so had to make the 45 min trek up to Pullman from LCV and although the drive wasn’t desirable, Lexi at Kush21 made it absolutely worth the drive. She has the best personality and is so enthusiastic to talk about her inventory! You can tell she truly loves her job and was very knowledgeable with the store. Lexi was able to provide me with great options for me based on my preferred terpene profile I requested (which doesn’t happen often). The cashier (didn’t catch a name) and Lexi both provided exceptional customer service and made it an easy and were very welcoming. Thanks for all of the help, Lexi!! - Billy’s Wife (Natalie)
I loved my experience at Kush 21! The budtenders were extremely knowledgeable and handled all of my questions with ease. I would absolutely come back to get more recommendations and great products.
Hands down my favorite shop in the area. Everyone is knowledgeable and can always help me figure out what I’m looking for. Some days they are extremely busy and I have to wait a bit, but I still get all the help and get to chat with them like I would when they’re a bit slower. I always recommend this place to my friends because I know they’ll have a wonderful experience. Definitely will continue supporting them and their staff.
Loyal customer for years, but it’s becoming more and more clear that the children are running the show. Badly organized, not getting half (or more!) of what’s on my online orders, and while most of the staff have usually been okay, the kid with the lip rings specifically was pretty rude for no real reason. I get that it can be a stressful environment to work in, but taking it out on customers is just not acceptable. I’ll be getting my stuff from Satori (or anywhere else, really) from now on.