This store seems to have some really bad organizational issues when it comes to staff it feels like different people are there everyday because the turn around rate is so bad. The only time I had a good experience is when the budtender amir was helping me because he truly cared about the product he was selling.
Be careful of fake “5 stars” reviews. Most of them from within 3 months are Local Roots own employees. Don’t go here if you expect good business or even a somewhat decent store manager. She is rude, short tempered & rarely can help when asked by patrons, as well as belittle her employees. The turnover rate of employees for this store alone should be enough. Don’t expect the owners to understood actual complaints, just prepare for a “Copy & Paste” response (Look at past negative reviews with their responses) to your complaint. Terrible prices, terrible inventory, terrible store manager. Will not be returning or telling anyone for that matter to shop here and experience that type of treatment.
Always a great experience here! Natalie always brightens my day, she is friendly, knowledgeable, and makes sure you get what you are looking for. Definitely my favorite dispensary!
I am so disappointed with this dispensary after being suddenly banned a day after I had purchased flower. I was not told why I was banned. I feel like it makes no sense as most of the bud-tenders know me (I was a regular) and have always had nothing but good experiences up until now. If I was banned why can’t I know what I even did to cause it? I have recommended this place to tons of friends and now I will be telling people to avoid going as they too might be banned for absolutely nothing. I left respectfully when I was told I was banned and that I couldn’t come back but I’m very upset how it was handled and that I wasn’t informed on what caused the initial ban.
Wow. I am pretty blown away right now, but I think it should be said. Please do not buy any sort of cartridges from this location. Per the manager, if you buy a pen, and it actually has a manufactering error... They will not replace it for you. You will waste your money. Shame on you, that is just bad business, attempting to force people into buying new batteries, and products, when all they wanted you to do was honor the exchange. I also have multiple chemical sensitivity, and went off like crazy in your location... As well as struggle with your bags. I will not be returning. You just lost me as a customer today. There are plenty of other dispensaries that will actually do the right thing, and honor a valid exchange instead of waste your money. 👎👎👎
This is my place! I love buying from here! They always have great deals and are super knowledgeable. I do notice the men are less knowledgeable than the women who work here. Idk maybe some of them are new. I HIGHLY recommend the Michael Jordan strain
Great deals, fantastic staff, they've been my regular for years
I've been going to this location for 7-8 years, since before This set of budtenders are longterm; they are always professional, solid and friendly. Bad days get turned around by the staff quicker and better than the products they are selling me.
This place is dog friendly I bring my pitbull every time list of always has a milk Bone for her and other people feel comfortable petting her as we wait for our turn to be served
Budtenders are always very nice, large selection on all products in store great prices and sales. Just an all around good place to buy your pot at. Peace
I wouldn’t reccomend shopping here. There’s better places with better selection in the area. Budtenders are great here but management is awful, hence bad selection and often running out of product that is available readily elsewhere.
This a nice place all the bartenders are great and sweet but the manager should know how not to tell other coworkers business, to another coworker. Then fire the coworker that had nothing to do with him running his mouth about another employee.so he need to bring that other employee back. And he should never discuss employees personal business .
Long wait times, decent selection. The employees are awesome, if only they could manage to have more than 2 working at a time.if you have the time to wait, this place is good. If your in a rush, maybe not.
Super cool shop with great deals! Definitely a place I will go back to. Great selection, they had everything I needed!
Great place with good prices and tremendous atmosphere. The new sorbet is absolutely incredible. The inventory is in constant flux however, so sometimes we find a perfect flower for us only to find out they no longer list it on their site by the next time we visit.
Kush 21, previously local roots. The menu and store inventory are always filled with plenty of delectable goodies to choose from. Which makes shopping easy and it’s always nice to be able to count on the fact that they will have what it is your looking for. The prices and sale items are fantastic buys, you can't go wrong. Budtenders are friendly and knowledgeable and Amber is fantastic!! this is one of my primary shops I frequent… weekly, could be daily depending on the week. overall this is an awesome cannabis shop, I have yet to leave this location disappointed. As unfortunately with some of the other Kush 21 locations I have not had the same luck.