Beyond / Hello Dispensary in Alexandria, VA

Beyond Hello Alexandria Dispensary
4.4
Based on 152 reviews
Davis M.
Davis M.
1694018036
I place my order hours in advance, I get there and I'm literally the ONLY person there and the wait is always atheist an HOUR, every time, every time, worst customer service, gleaf in VA can have a line out the door an be at capacity inside and never takes more than 10 minutes and I don't have to pre order. Beyond hello is a joke!!!
Ronald C.
Ronald C.
1692905663
Ive been here a few times now at all sorts of times and days. Every time has been a let down. Staff is clearly not excited to be there and are downright rude, even unwilling to assist in one instance i witnessed. The wait time is extensive, everytime, regarldless of preorder or in store order. I would recommend that anyone able to makes the journey to Takoma Wellness in DC. Worlds away in service and product AND prices.
Rachel W.
Rachel W.
1692810294
The prices are a bit steep but with the amount of not so great quality floating around dc it’s worth it. The front desk staff is super super friendly. Ordering is very simple and easy and also they accept debit now.
Mister H
Mister H
1691190451
The driver never looked at the notes like I was told he would and tried to make the delivery an hour before I was home. Then I come to the dispensary and am waiting aimlessly for 20 minutes before I am seen. I am told by a rude service person (Fhy) that they won't cancel and remake my order while I'm here and that I have to wait until the driver comes back. Horrible waste of time and terrible customer service by Fhy. Never using this ever again. Horrid.
John S.
John S.
1690910934
The staff here is so wonderful and nice! They always greet me with a smile and remember me by face a couple by name. At any rate the products are wonderful and the staff is willing to answer any questions. Love the Alexandria location!
David T.
David T.
1689162055
I am a new customer and was a bit nervous in my first visit. The folks at BH are wonderful and Ashley helped my figure out the best options for me. BH is very professional and have a easy process to get you in and out quickly.
MJ C.
MJ C.
1689037787
As always Ashley was super helpful in getting my order put together.I appreciate all you do for us. Thank you!
Jerrica L.
Jerrica L.
1688070789
My favorite Capricorn. Knows her subject knowledge, enjoys her job, knows the discounts, and is the Queen of suggestive selling. Definitely a prominent reflection of her management team. Corporate should definitely look into promoting her for her self taught drive and capabilities.
eva W.
eva W.
1687380687
Shout out to Cassandra and the rest of the staff. It feels like family. So empathetic, kind n knowledgeable. Thank you for a great experience.
Lela
Lela
1686929799
I've had a great experience everytime since my first visit. I love going since I feel very welcomed everytime. Great customer service, very necessary for this market.
Ryan
Ryan
1684246832
Slightly better than the Reggie I would get from my friend in 10th grade, but the service was better back then. Unfortunately, despite every employee I’ve interacted with being a great 10/10 person, the system is flawed. It can often take up to two hours from the time you place a pickup order for your product to be ready. Although I don’t know how that is possible because I can literally order 10 pizzas and have them ready in less time. I don’t know what kind of regulatory red tape is clogging up the system that stops this company from being able to provide timely service, but hopefully it’s something we can move past in the near future. My other complaints include: high prices, low variety, and finally, oftentimes when I get a product here the “packaged on” date is from 6 months ago.
Mona H.
Mona H.
1680826444
Cassandra is the best! Knowledgeable staff, And the place is clean and well organized. Great pain management options! I really like it.
Renee L.
Renee L.
1679504709
I have never been to a dispensary before. Everyone there was very nice and helpful. I will definitely be going back. The only downfall was, I went to pay and use a well known bank debit card, and was told the system wouldn't except it, so I had to pay cash. I would have purchased more if this wouldn't have happened. Cassandra was helpful. The establishment was very clean and nice. I wish they had more of an edible selection. A few I was interested in were out of stock
Camryn A.
Camryn A.
1672253008
This place is absolutely amazing! The people are nice, it’s very clean and well decorated. There are comfy chairs to sit in while you’re waiting for your order to be prepped. There is a check-in process to learn and the staff will walk you though it. If you need any help at all just ask a staff member and they will be more than happy to help you. The prices are a little high but there are routine discounts and sales and the quality is very high. Can’t recommend enough!
Glen B.
Glen B.
1671841385
I'm glad you're all nearby. Pretty decent selection and inventory. You (the customer) have to go at a good time.Also one of your employees, Cassie, has been working for BH as long as I have been going there (2 years or so) and she's good at getting the customer their things quickly (she understand's how the business operates) and that is a critical skill in commerce. It is employees like this (who don't waste my time) that keep me coming back. See you all soon!
G N
G N
1670376625
I drove my bf an hour and a half to purchase his product at Beyond Hello. He arrived at 7:45 and was denied entry. The website, Google, and the dispensary’s front door say they are open until 8 PM. He was told that the store is ONLY open for pre-ordered products/pick up from 7:30-8 pm. No where on the website or the door was this explained.I wasted miles, time and gas to be told that they were already closed, before closing time.I gave 2 stars because the products are great.We will be going somewhere that remains open until closing hour for future purchases.Thanks.
Jennifer M.
Jennifer M.
1669659916
Cassie and the entire staff were exceptional. First time visiting I needed a lot of help and Cassie guided me through the experience and made me comfortable while waiting. Entire staff was friendly and engaging.
Susan R.
Susan R.
1669232356
In the past I have waited for the business to tell me my order is ready so cleared for pickup. This time it said my order is in process for my timefrme and if I have questions to call. So I went within my time slot and others were there for theirs. Someone within the sales room took our names and it went very quickly. Not sure if there was a glitch or if that's a new process, everything remains efficient and a wonderful experience.
Stephanie S.
Stephanie S.
1664389528
Customer service was excellent. The two ladies in the front were really nice. They lady in the back was really nice also. Facility was nice and clean and had good vibes. They just need a larger selection of products but I was very pleased with my purchase.
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5902 Richmond Hwy
Alexandria, VA 22303

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CLOSED
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    Payment Methods:

    Cash Only
    ATM Available On Site

    Dispensaries Nearby

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    Virginia Dispensaries

    ABOUT THIS DISPENSARY

    Beyond / Hello, located at 5902 Richmond Hwy in Alexandria, is open to serve the cannabis community.

    Medical: Yes

    Recreational: No

    Delivery: Yes

    Before this dispensary could open, it was licensed by the state.

    Product types and availability can vary from store menu to store menu, depending on demand. If Beyond / Hello in Alexandria does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card, if needed, is universally accepted at any dispensary in Alexandria.

    Purchasing Marijuana Products at Beyond / Hello

    Preparation Helps: See what’s available ahead of time. If Beyond / Hello in Alexandria online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.

    Low tetrahydrocannabinol (THC) cannabis with higher CBD products are generally available to patients as well who prefer the non-euphoric effect.

    Contact the dispensary if you encounter product-related issues or problems. Beyond / Hello has a policy & procedure for this.

    Please enjoy the menu products from this dispensary responsibly!

    To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.

    What People Are Saying

    Beyond Hello Alexandria Dispensary
    4.4
    Based on 152 reviews
    Davis M.
    Davis M.
    1694018036
    I place my order hours in advance, I get there and I'm literally the ONLY person there and the wait is always atheist an HOUR, every time, every time, worst customer service, gleaf in VA can have a line out the door an be at capacity inside and never takes more than 10 minutes and I don't have to pre order. Beyond hello is a joke!!!
    Ronald C.
    Ronald C.
    1692905663
    Ive been here a few times now at all sorts of times and days. Every time has been a let down. Staff is clearly not excited to be there and are downright rude, even unwilling to assist in one instance i witnessed. The wait time is extensive, everytime, regarldless of preorder or in store order. I would recommend that anyone able to makes the journey to Takoma Wellness in DC. Worlds away in service and product AND prices.
    Rachel W.
    Rachel W.
    1692810294
    The prices are a bit steep but with the amount of not so great quality floating around dc it’s worth it. The front desk staff is super super friendly. Ordering is very simple and easy and also they accept debit now.
    Mister H
    Mister H
    1691190451
    The driver never looked at the notes like I was told he would and tried to make the delivery an hour before I was home. Then I come to the dispensary and am waiting aimlessly for 20 minutes before I am seen. I am told by a rude service person (Fhy) that they won't cancel and remake my order while I'm here and that I have to wait until the driver comes back. Horrible waste of time and terrible customer service by Fhy. Never using this ever again. Horrid.
    John S.
    John S.
    1690910934
    The staff here is so wonderful and nice! They always greet me with a smile and remember me by face a couple by name. At any rate the products are wonderful and the staff is willing to answer any questions. Love the Alexandria location!
    David T.
    David T.
    1689162055
    I am a new customer and was a bit nervous in my first visit. The folks at BH are wonderful and Ashley helped my figure out the best options for me. BH is very professional and have a easy process to get you in and out quickly.
    MJ C.
    MJ C.
    1689037787
    As always Ashley was super helpful in getting my order put together.I appreciate all you do for us. Thank you!
    Jerrica L.
    Jerrica L.
    1688070789
    My favorite Capricorn. Knows her subject knowledge, enjoys her job, knows the discounts, and is the Queen of suggestive selling. Definitely a prominent reflection of her management team. Corporate should definitely look into promoting her for her self taught drive and capabilities.
    eva W.
    eva W.
    1687380687
    Shout out to Cassandra and the rest of the staff. It feels like family. So empathetic, kind n knowledgeable. Thank you for a great experience.
    Lela
    Lela
    1686929799
    I've had a great experience everytime since my first visit. I love going since I feel very welcomed everytime. Great customer service, very necessary for this market.
    Ryan
    Ryan
    1684246832
    Slightly better than the Reggie I would get from my friend in 10th grade, but the service was better back then. Unfortunately, despite every employee I’ve interacted with being a great 10/10 person, the system is flawed. It can often take up to two hours from the time you place a pickup order for your product to be ready. Although I don’t know how that is possible because I can literally order 10 pizzas and have them ready in less time. I don’t know what kind of regulatory red tape is clogging up the system that stops this company from being able to provide timely service, but hopefully it’s something we can move past in the near future. My other complaints include: high prices, low variety, and finally, oftentimes when I get a product here the “packaged on” date is from 6 months ago.
    Mona H.
    Mona H.
    1680826444
    Cassandra is the best! Knowledgeable staff, And the place is clean and well organized. Great pain management options! I really like it.
    Renee L.
    Renee L.
    1679504709
    I have never been to a dispensary before. Everyone there was very nice and helpful. I will definitely be going back. The only downfall was, I went to pay and use a well known bank debit card, and was told the system wouldn't except it, so I had to pay cash. I would have purchased more if this wouldn't have happened. Cassandra was helpful. The establishment was very clean and nice. I wish they had more of an edible selection. A few I was interested in were out of stock
    Camryn A.
    Camryn A.
    1672253008
    This place is absolutely amazing! The people are nice, it’s very clean and well decorated. There are comfy chairs to sit in while you’re waiting for your order to be prepped. There is a check-in process to learn and the staff will walk you though it. If you need any help at all just ask a staff member and they will be more than happy to help you. The prices are a little high but there are routine discounts and sales and the quality is very high. Can’t recommend enough!
    Glen B.
    Glen B.
    1671841385
    I'm glad you're all nearby. Pretty decent selection and inventory. You (the customer) have to go at a good time.Also one of your employees, Cassie, has been working for BH as long as I have been going there (2 years or so) and she's good at getting the customer their things quickly (she understand's how the business operates) and that is a critical skill in commerce. It is employees like this (who don't waste my time) that keep me coming back. See you all soon!
    G N
    G N
    1670376625
    I drove my bf an hour and a half to purchase his product at Beyond Hello. He arrived at 7:45 and was denied entry. The website, Google, and the dispensary’s front door say they are open until 8 PM. He was told that the store is ONLY open for pre-ordered products/pick up from 7:30-8 pm. No where on the website or the door was this explained.I wasted miles, time and gas to be told that they were already closed, before closing time.I gave 2 stars because the products are great.We will be going somewhere that remains open until closing hour for future purchases.Thanks.
    Jennifer M.
    Jennifer M.
    1669659916
    Cassie and the entire staff were exceptional. First time visiting I needed a lot of help and Cassie guided me through the experience and made me comfortable while waiting. Entire staff was friendly and engaging.
    Susan R.
    Susan R.
    1669232356
    In the past I have waited for the business to tell me my order is ready so cleared for pickup. This time it said my order is in process for my timefrme and if I have questions to call. So I went within my time slot and others were there for theirs. Someone within the sales room took our names and it went very quickly. Not sure if there was a glitch or if that's a new process, everything remains efficient and a wonderful experience.
    Stephanie S.
    Stephanie S.
    1664389528
    Customer service was excellent. The two ladies in the front were really nice. They lady in the back was really nice also. Facility was nice and clean and had good vibes. They just need a larger selection of products but I was very pleased with my purchase.
    Next Reviews
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