I ordered a strain online to reserve it only to wait 50 minutes to find out they didn’t have it!!! I thought this was supposed to be medicine!!! Then I was forced to buy something else. NOT EVER COMING BACK HERE EVER.
Was going to this dispensary because they usually have good prices on their products. However, I ordered on their online system, which was to be picked up the next day for the quoted price. Overnight, the price changed, and they refused to honor my order for the quoted price on the online system.Just know that before purchasing here consumers...not a good business motto to change the price after the order is placed
I love this place (most of the time) and its typicall the one and only place I will give my business to. They have excellent prices, FAR better than any of the others around, and they have good customer service. Ive had a couple issues with my orders but they corrected it after few times. Still best prices around.
The website has gotten worse and worse and now its finally hardly even useable. Not only can you NOT sort or search by terpenes (which is the WHOLE ENTIRE POINT of medical marijuana but whatever) , but you cant press the back button without it taking you out of the website completely. Their new website (presumably recent) is worse than its ever been for mobile users. GOOD LUCK. If they want more business, they should make the mobile version of their website ACTUALLY WORK. Its like they don't even know 90% of their clientelle doesnt even OWN a computer. Talk about not thinking things thru 🙄
Had an amazing experience. Jake is super knowledgeable and he took his time helping me pick the correct products. 10 out of 10 would recommend.
Kat and the staff is awesome I always have a great experience when I go there . They treat us like family and the security is awesome you guys are amazing .. thank you
This is by far best dispensary you will go to. Nothing but incredible people who are passionate about their customers and products. Hands down the best quality and experience.
Very nice dispensary. They will take care of your needs and are very professional. I highly recommend going to this location for all your cannabis needs!
The staff is absolutely amazing! Everyone is so knowledgeable and very friendly. Kat always seems to have the best answers to any questions that I have about what I ordered. Not to mention, their point system is the best around. I suggest trying this place for any and all needs!
A VERY DISHONEST dispensary!! I have proof of MANY employees artificially boosting the review rating with fake 5 star reviews rather than letting the customers rate them HONESTLY.I have proof of fake reviews from their lower level workers all the way up to their upper management and EVEN THEIR PHARMACIST!!How do I know this FOR SURE? I have a list of their employees which includes their management and the pharmacist in question
It was my first time visiting Vytal options and I had a great visit. I was greeted by Carl and Anthony who made me feel comfortable while also informing me on the procedures and policies of the establishment. Afterwards, Morgan assisted me in ringing up my order with a smile and positive attitude. Solid experience for sure:)
Love this dispensary!! Ketta has taken care of me multiple times and always has good conversation, but honestly I haven't met a person working there who has given me bad vibes. They all are super friendly and knowledgeable about cannabis. I really enjoy discussing the finer details of the plant and these guys are excellent for that and know their stuff which is always a huge plus. Thanks guys, see you soon!
I was new to medical marijuana and the staff was so patient with me, answering my questions, using opportunities to educate me but not preachy like. Just really cool people who are very efficient. I’ve never waited more than 20 minutes even when there was a crowd. They definitely know their business!
From the moment I walked in I felt at home. Everyone was knowledgeable about the product, extremely friendly, and truly interested in getting me the product that will be right for me. It’s not the closest dispensary near me, but I travel the extra miles just to be assisted by the gang ( doesn’t matter who you get) they are the best. I feel like I’m visiting old friends. And the sales and discounts are amazing.Don’t know why this is listed in my husbands name, this is Susan Gignac. See you guys soon! Sue
My first time there, I had a very informative chat with the pharmacist before going into the main "sales" area. I felt much more confident choosing a product that would suit my needs. Very professional and knowledgeable staff.
I can confidently say I have NEVER had a bad experience at this location - shout out to Nate S. who is always super pleasant and helpful. Everyone is super efficient - even when it's busy, you won't wait here for 2 hours like some other places. Ample parking in a private lot (curbside available) and additional parking on quiet side streets, it's also right off 22. They have a really great rewards program as well!
Absolutely the best staff with the utmost knowledge. Extremely patient and kind, which goes a long way these days. Joe W. helped me tremendously with a product I wouldn't have been able to navigate on my own. Vytal is #1 in my opinion!
Vytal options (Harrisburg) has a great atmosphere with friendly and knowledgeable staff members, from the security staff at the door to the last person you interact with at checkout. They always seem to have an updated menu and if something goes out of stock after your order is placed they personally reach out to update your order very smoothly! This is my go to dispensary, they offer amazing discounts daily, weekly and monthly! You can tell they truly care about their clients.
the staff was very sweet! i have a rare genetic condition and was able to talk to a staff member with the same condition about what products work best for us! everyone was lovely. i do think there needs to be more accessible parking, steps, and doors.
Staff is always awesome anytime I go. I used curbside today Kara was very helpful and nice.
Awesome place! Very helpful and informative! Shelby,Kevin,Vicky, Martina and Matt and Jaylin are great employees!! They all are!!(Fogelsville)
I go to the one in Lansdale! They are super relatable and compassionate to anything you need! From helping you find the right medicine to even personal matters they are there for you no matter what 🥰 love Vytal! I’m not going anywhere else seriously I’d drive across the country for them that’s how amazing they are. Definitely like family! Can’t thank them enough!
The Vytal Options (Lancaster) is my dispensary to go too. The staff is so helpful and respectful they give you time to choose your product without a rush. They truly take time to make sure your doing good that day there not just here to sell you stuff but they actually care about the well being of there customers. Rob always helps me stay positive & focused on concurring the day for a better tomorrow. I’m very thankful for all the help they give me.
Best loyalty program around. Great deals, awesome variety, friendly and knowledgeable staff. Top notch dispensary
Though it’s a very small dispensary, it’s one of the better ones in the area. It gets really busy on days with a store wide sale so be prepared for that. Good point system!
Best place to go. They are so personal and know you by name. I like how they take the time to explain products and how products help with different health issues. I really recommend anyone to try this Vytal Options
Lucy A was awesome and got me what I needed. Very down to and understood me.ThanksJ
I absolutely love coming here! It is a great atmosphere; everyone is always super knowledgeable and kind! I recommend this dispensary to everyone!
Loved every experience I’ve had at this dispensary! Staff is super nice and welcoming 🙂
Great staff. Super friendly and very knowledgeable. Great selection of products. Would highly recommend
THE BEST and one of the only dispensaries I go to anymore. Amazing customer service and the staff is always so knowledgeable and helps me find exactly what I need!! The staff also remember me and my name even if it’s not the person taking care of me and ask about how I’m doing and they remember so much, I’m always surprised by how amazing this place is!! Not to mention they have the best deals and discounts around, but the staff really are the ones who make this place my favorite stop of the week.
Awesome staff. Great selection and prices. And Kat and Jasmine are really great.
Awesome staff! Awesome prices! Awesome location! I'm in love. This is my new favorite location.
This dispensary has it all from 60$1gram oil syringes which is impossible to find at any other dispensaries.And where else can you find the top strains like gorilla glue for 40$ an 1/8.I searched and compared prices and this place has it all. Now I can keep my supply going strong which all the savings. Thanks you vital.
Love this Place! So nice, helpful and never judgmental. Kat is so super helpful. They don’t treat you like a number, they remember you and you can tell they all love their career!
Locally owned. Very helpful service. Great deals on high quality products.
Hands down the best shop in Harrisburg! The entire staff is super polite and knowledgeable about products. Great company all around. Kat seems to always be taking care of me when I go & she never disappoints.
Kat always takes great care of me and helps me out every time I come. Love vytal only place I go
Been going here since they opened... really welcoming and helpful... they actually get to know you and are extremely helpful with any questions you might have.... highly recommend using them
Vytal options is one of the friendliest and knowledgeable dispensaries I have been to.The have a great selection of different brands like revel and liberty. Can always find new products here!Thanks
Vytal Options has become my favorite dispensary. The feel of the store and the professional manner the employees treat me every time i go here... They offer SNAP discounts, just make sure you log into a computer to get your CompassPa app in order before you head into get your discount, without logging into a computer 1st, you wont be able to access your benefits from the compass app, or on a mobile device...Check them out... They are awesome
The brightest, cleanest, most professional, and the most product availability on hand. Plus the prices are super low!I’ll definitely be back!Thank you, Craig H.
Only dispo I go to....selection on concentrates could improve but I'd still rather go here then go somewhere with sub par service for one item...this place is clean friendly...could be a little faster at peak times but I'm sure that's hard to staff around 5 stars ....don't waste your time with the other harrisburg stores they just don't compare to this one and no I don't work here but heck if I could I would
My favorite dispensary! The staff are extremely knowledgeable as well as professional. With the veterans discount and reward points it definitely helps save money.Great place and event to meet the Growers!
They Have The Best Point System And Best Prices For INSA Products Well Done.
Nice location. Very pleasant staff always willing to to help and share recommendations. Nice point system and they have great deals. Recommend trying them out at least once.
I was referred here due to excellent service & great selection and of course the 20 percent off for first time purchasers. I printed out my papers early so when I arrived I could hand everything to the staff. In the morning I went out of my way to get money before work to go to the dispensary after I got out. This is my FIRST time ever visiting a dispensary.I live in York so I had to drive from York to my job then to Harrisburg & then of course back to York. I had already placed an online order for pick up that morning on my break as well. Once I got out of work I rushed to the dispensary after a 11 hour warehousing shift to make it in time to pick up my order promptly as I already had everything ready to go for the staff.I arrive at 6:58 & go to get out of my car - rushing because I know I have two minutes left until the dispensary fully closes (or so I thought). There was a heavier set security guard in the parking lot having a conversation on his phone & as soon as I got out he put down his phone & said to me “Sorry it’s 7 pm - I can’t let you in” & he said happily & basically laughed in my face in a way for being 2 minutes before even though I wasted all this time throughout my day so I could make it easier for the staff. It sucks that we spend so much for this program to get this type of service for medication for chronic relief. Weird how pharmacies don’t treat you like this even if you arrive almost at closing.Next time I’ll take my $300 I was going to spend & take it to a dispensary that actually closes on time & realizes how important medication is to a patient.
I met with Jared who was very informative. They carry my favorite brand. He did recommend several strains I was very interested in. The place is clean and professional. Jared told me they plan on having curbside in the near future. Something to look forward to!
Had such an incredible experience my first time in any dispensary. Staff was SUPER friendly and knowledgeable. Definitely will be making this place my hometown shop ????
Vibe was off, probably tense from ripping people of on sugar leaf. I hope you didn't intentionally make your menu confusing to help you do this because for sure you accomplished it. There are much better facilities in the area that don't try to pull shade. Luckily for me I read and bought actual flower grown by Vytal Options just to give it a fair shot, it was not good it smells like hay and is harsh on the throat with little medicinal effect. Please do yourself a favor and buy your bud elsewhere.
Great staff and selection if you can actually get an order to work, so many bugs with ordering.I placed and order was sent confirmation on the site but no txt, called to see if my order was placed and after calling at 10am to a robot not a real person finally got a call back at 2pm saying they didn’t have my order and those products were sold out, not the first issue I’ve had with ordering here, definitely will be going else where
I love this place! It's very professional and they have given me some of the BEST advice on new products, order of use or how to use it, and just overall customer service! They have a great rewards system and they always have delicious, high quality product. I have learned a lot from the staff in just a few visits and it allowed me to change the way I was administering to make it more cost effective and healthier! Couldn't be happier. I usually return one or twice a month ????
This dispensary is hands down the best in our area. The staff are always welcoming and informative. Love this place!
They have a rewards program. Every $100 spent you get $5 off your purchase. They have good prices and friendly staff.
This place has a friendly, knowledgeable staff at all levels. This dispensary is also convenient for people in more suburban areas of Harrisburg instead of driving all the way to steelton or uptown. Good system of reward points too when you buy from them. Love this place.
My hands down favorite place to get my medication. The staff is the best around. They deserve plenty of accolades.
Awesome staffs and great products. I love the point system that can save you money overtime. I recommend everyone to go here. ????
This place actually cares about their customer base. And it's the only company I've come across with a loyalty program. This is always my first stop and only settle for their competitors if it's a day that they are not open
This place is absolutely first class. It is neat, clean, classy, and the employees I encountered were professional and friendly. I especially want to compliment Jason, who was my pharmacist, for his guidance and help. He calmly and thoroughly explained the various options and products for my particular needs. I will absolutely be returning here and highly recommend this dispensary. Thanks to all of you at Vytal Options.
I love this dispensary! They’re so friendly and knowledgeable. I’m so glad that this dispensary was the first one I ever went to because the staff truly made the experience great. I will definitely be returning in the future as well as recommending this place!
Vytal Options is one of my favorite dispenserys! The people that work here are some of the best people I have ever met! They take the time to explain everything about the product you buy! Exactly what helps what symptom you suffer from, what would be the best strain for your symptoms, and what their opinion of the strain is at the time! I like that they take the time to do this with each person it makes me feel like they care about my mental health! Thanks vytal options for hiring the people you did to work at your dispensary you made a perfect choice! Each and every one of your employees are perfect for that job they really make us feel like we are the most important person when we are in there and for that I for one am thankful!
First time visiting and I got to say I’m impressed. They always seem to have much more variety than other dispos around. Pickup was real quick and painless, workers are friendly and inside is nice. Also 20% discount for first time visit! I just wish blackbird let you leave product reviews!
None myself, YET!!!! Everyone that goes says it’s the ,”BEST” Dispensary in the area!! They say everyone’s so pleasant. And eager to help you, that’s a nice change. I actually go next Thursday for my card . I am hoping to get it handed to me that second ! LOLOL ???????? So I can come in and see their pharmacist . ????????????
Great new dispensary and very convenient location. Great staff and quick transactions. Look forward to upcoming new things, great job.
None myself, YET!!!! Everyone that goes says it’s the ,”BEST” Dispensary in the area!! They say everyone’s so pleasant. And eager to help you, that’s a nice change. I actually go next Thursday for my card . I am hoping to get it handed to me that second ! So I can come in and visit . I’m not sure what I do . I pay for card. I see the doctor, like a prescription do I get my card that second? I might as well ask anyone know?? PLEASE ????????????
very nice place. I like that you can go inside here, especially with the atm machines. My only gripe is the lack of flower. They seem to run out of product fast. Bring back the Martian ????.
I had recently received my card and was having difficulty figuring out my first so I went to Vytal Options. All of the staff we're very friendly and helpful. Thank you, Vytal Options!
Quickly becoming my favorite dispensary. Friendly knowledgeable staff, discreet location and a growing inventory of products. Im even known as "cool tattoo guy" by a few of the staff which just gives you that friendly "Cheers" type of vibe and thats awesome. Everytime I've had a question or ask for a recommendation, theyre always quick to help. Highly recommend if you're in the market for a dispensary. Definitely a happy and returning customer here! Just a quick edit, the last time I was in, I was gently serenaded as I walked into the cashiers area. It was quite majestic and will forever stick with me. (Wipes single tear as it falls down my cheek.) I'm not crying, youre crying.
The staff is very very very nice especially if you are a newbie never be afraid to ask them any questions.
Easy ordering, pleasant service. Will go again
Finally a close dispensary. You can go inside, they're doing limited people inside at a time but my visit was quick.Friendly staff and good products. Appreciate y'all
Vital options was really a great place to go to .When I 1st walked into the place I was greeted by 2 friendly receptionist. Then John came through the door, and that's when the fun began! John explained in great detail each ingredient and what symptom it would help. He was very informative and thorough and I really appreciated that I Was important to John at that moment. He seemed very concerned about what I was feeling and what he could do to help. That is very important to a customer when they need help. I just want to say good job vital options for having the staff that you have !
One of my new favorite dispensaries!! This place is easy to find and the people are super nice and very very knowledgeable. And I am a veteran so I get a 20% discount every time I go which is awesome❤❤❤????????
This place is amazing! Out of all the dispensaries in the area ive been to this is the most organized hands down. I will gladly take a trip from Lancaster to vytal any day of the week.
I absolutely love this place! In my experience, these are the nicest and most knowledgeable folks in the area, and I have been to several dispensaries here. They are warm, have slightly better prices than anyone else locally, and have a wonderful service.
Great layout and friendly employees. Has a great menu.
This is how I picture a Pennsylvania pharmacy for cannabis to be very nice place friendly informative people and it's building is tucked away great parking .
Not only very friendly, but extremely knowledgeable. Every recommendation has been excellent! Great place to go if you're new to medicinal or if you want to learn more than just the "name".
Wonderful new dispensary that's easy to get to. They have a wide variety of nice product. Everyone is friendly and ready to help with anything you need too! One of my regular stops now
WHAT!!!!!20% FIRST TIMMERS DISCOUNT !!!!! On the walk up I was greeted by what actually looked and felt like a security officer(he's cool tho).you can smell the skunk in this place when you walk in but can't tell where your gunna go. The intake booth had 2 "seasoned professionals"( the people were much older than i expexted) which made me wonder for a minute how this was gunna go. The lady had me fill out paperwork and asked if i would like to consult with a cannabis specialist or something to that effect(this never happened at any other dispensaries). Then they have you waitA nice young lady came out the side door and asked me to come in. I walk into what has been the nicest setup I've seen in pennsylvania yet. I'm local to HBG so these are the only ones I know. They have everything layed in very nice cases so you can see what it is your purchasing. They have tablets set up so you can look at the menu as well(I found this a lil more difficult than the website). Young woman wrote down my order and I met her at her checkout desk(theres like 6). Some of ther other staff(one girl) was engaging while the lady was in the back filling my order. There seemed to be alot of employees, maybe Thursday is a busy day. They have an ATM onsite, charged me 3 bucks.The 20%off was great but from what I've noticed this place has some of the best pricing around. The staff was great and the layout is awsome. Oh yea !!! there rewards are 5$ off for every 100 points(1$= 1 point). Not the best but like I said they had some of the best prices.I WILL BE RETURNING TO VYTAL OPTIONS !!!!
Awesome staff! Decent prices!
Very professional and friendly
Update - I was contacted and Matt resolved this scenario. The scenario described below was not intentional and Matt was happy to explain the situation and resolve it. I will be going back and I am excited there is a dispensary in the area! I made a purchase online with prices of my items being $65 and $55 - these prices were on their website while ordering. It was my first visit so I was given 20% off my order. Once I got home I realized they charged me $10 extra for the one item. They provided me with two receipts, one for the online order showing the prices I agreed to pay online and then the receipt they printed showing the $10 increase on the price. I called and left a voicemail with no call back about being charged extra. I go for another visit and ask them and they said on the day I ordered (for the first visit) their system had a glitch and the one item I got for "$55" was on sale that day on the site and they could not honor the sale and the 20% off. I believe they should honor the pricing that people agree to pay when making an online purchase, whether their system had a glitch and was showing a sale price or not. The price on the site should be honored. I called again for a manager after leaving the second time, left a voicemail and still no call back. They only want the money and are not willing to honor prices on their site to purchase items. They did not offer me a refund and said "at least you still got something off the price"
Clean dispensary with a knowledgeable staff. Great product selection and 20% first time patient discount! Happy to see a dispo in Colonial Park.
Great new dispensary! Great variety of products. The staff was very knowledgeable. Great promotions and the 20% first time discount was nice as well. I will come back