I love everyone that works there! Awesome people and awesome atmosphere but I must give a special shout out to Jenny & Jeremy! Some of the nicest ppl I've ever met! Keep up the good work everyone.
I always have a good experience when going to this location. I drive over an hour to come here instead of somewhere closer. Chanel checked me out today and we discussed about our favorite strains while I waited for my stuff to be ready. She was friendly and efficient!
I can not say enough good things about Sunnyside in Butler. Chanel and Ryan are extremely helpful and the nicest people! Every time I go in there everyone always says Hello! I would recommend this place to anyone! Anytime I ask them about a product they have the answer! I love this place!
Ryan and Melissa,Sunny Side Butler PaRyan was very knowledgeable concerning all of the different strains of cannabis, and the effects of each biological component. His assistance was highly informative and successful as I am extremely satisfied in my selection.Melissa was very kind and helpful, detailing all of the specials and discounts that day. She had really positive energy and made me feel comfortable, and I trusted both her and Ryan's wide range of knowledge. Thanks to both of you as I am a satisfied customer . See you soon! ☮️✌️☮️
I come to Sunnyside frequently. I'm always greated by so many great employees! The one that I see the most is Trimm! He's super friendly, knowledgeable and always puts a smile on my face! Will definitely continue coming back!
Aimee coming back to the Butler location made my day. Everyone there is wonderful, always nice and easy to talk to! Rob H always points me in the right direction!
Had what I wanted, was a strange experience. No menu to look at, had to order before you went in. Took a while to get product. Sales person was friendly and knowledgeable.
Whenever I visit the Butler location, Bella always greets me with a smile. Being new to the area, it's great to encounter such welcoming people who are genuinely excited to see you. Bella, I truly appreciate your genuine warmth and constant smile.
Always have great service and smiles here!! The main reason I come to to this location though is Robbie. He is so pleasant and knowledgeable he makes it seem like your just there visiting a friend. Great experience!!
Andrew and Channel were very helpful. Channel helped educate me about the products in the store. Andrew took care of me at checkout. He made sure I got the best deal possible.
Only game in town, was nice to not have to run into the city or Cranberry when I lived here. Good products, good prices and staff. Not as good a selection as the Strip District one, but it's convenient.
rob h was so sweet & kind! helped me pick out a nice vaporizer 🙂 thanks for the help! jwoww was also super cool & kept me company while waiting for my order,
Great place to pickup Cresco strains in sale. They have some really nice stuff. Nice chill place with lots of cool decor and huge selection. All the people are super friendly. Can't go wrong if you're north of the city
Bella was so so so sweet and helpful!! She was so positive when she greeted me and had a smile on her face the entire time. She was also very interested in what I thought of the products I was receiving, and my plans for the rest of the day. She made the experience very enjoyable, Bella is a great addition to the team! Can’t wait to continue to see her beautiful face.
Worst dispensary I have been to since the program started. All four visits in the past 4/5 years had me being treated like a number and not a person. You have to know exactly what you want before you get into the building (Getting in is confusing as well; no camera or button to push to get in, nor any intercom) or you hold up the line. There's isn't any communication going on between patients and budtenders (They more or less are just cashiers) such as recommendations or questions about products. They just want to get you in and out as fast as possible. This visit will definitely be my last but I will be sure to talk to everyone I know in the industry and why they should shop literally anywhere else.
Was greeted kindly and the atmosphere is very chill, the process was quick and efficient. the budtender Brandon was very kind and quickly got my order ready
I’ve never had a bad experience here before it’s honestly one of my favorite places to be! Today I got checked out by Bella and she was fantastic , she’s such a sweetheart along with the rest of the sunnyside staff! 😊😊😌
It's in walking distance,Most of the time they are happy and ABLE to help, THIS TIME THAT WASN'T THE CASE, I was sold a faulty Randy's INSPO , and it's not able to be returned, I've got to do it all on my own online AND THOSE DON'T GET HOT ENOUGH TO BURN TO SUGAR I WAS SOLD WITH IT, The next day I went back and a different person was at register and SAID THAT DOESN'T GET HOT ENOUGH TO WORK WITH THE BATTERY INSPO NOT A GOOD PRODUCT FOR THAT, WHY wasn't I told that at the register whenever I BOUGHT IT
One of my favorite spots to hit up. Laid back atmosphere and a variety of a selection. The deals they run are astounding. I'm not saying they all are but there's some deals they run where you're stupid not to take them up on em. Quality and variety is on point here.
A big thanks to RYAN and BRANDON.I had an issue with some product and I tried calling but the phone kept disconnecting. I just figured it was a problem with the phone system so I stopped calling. A few minutes later my phone rings and it was RYAN apologizing for not answering and asked me how he could help me.We spoke about my issue over the phone but I couldn’t figure anything out so I asked RYAN if I could see him.I returned to the dispensary to meet him and he was at the door waiting. We talked about my issue and he immediately corrected it.I had more questions about other products and that’s when RYAN referred me to BRANDON saying he was very knowledgeable and he would help me review the menu. BRANDON and I found a replacement that will be helpful to me.ROB and JEN the bud tenders, were also very knowledgeable and helpful.I’ve been using this dispensary since they opened and the people who work there have always been great but…RYAN BRANDON ROB and JENare excellent examples of great people and they know how to help and treat a patient.THANKS AGAIN
I will never go on a Friday evening again. WAY too busy with everyone trying to get the weekend specials. Went on Sunday and got right in. They have a nice selection and good deals.
Sales staff is very friendly and warm. But I was told by sales staff that I had 320% off that I could use it anytime they would not expire. I received that was because I was a new patient. I received my medical card in November, and the manager insisted he could only go back three months so he would not give me my three coupons. He told me I could use one coupon this very time because I was already there. I did not even have my medical card for three months. I should’ve received all of the discounts. It’s very wrong with the company and makes me not want to return there. Including you stand outside in the cold in a line of 10+ people. And only two people can be in the sign in area at a time with one person doing the check ins & changes. 20% on a battery or a vaporizer can really add up. It’s not right that the manager embarrassed me made me feel like he was accusing me of lying about the coupons not being used prior. So he increased my anxiety which is why I have my card. I deserve a little more than public humiliation and a ‘to bad so sad’.
The staff is very friendly and informative. Amanda is my favorite!!! I enjoy my experience every time. Thank you have a blessed day.
Every time I come in Rob and the rest of the staff are always so helpful and have positive attitudes. They make sure they help you with what you need and always greet you with smiles.
Chanel truly never fails to put the biggest smile on my face. She is such a doll. Always so patient, informative, and kind!! Every time I go in there, I hope to see her beautiful face!! Robbie is another one that is truly dedicated to his job and making the experience enjoyable for each person that walks in. I will NEVER go to a different dispensary because of how welcomed they both make me feel. Excellent employees, but even better human beings
Been coming here since they opened and can’t believe it took me this long to write a review! Love the location, product, pricing, and the staff is the most friendliest upbeat welcoming and helpful staff you will find anywhere. Also gotta give shout out to the newest member Justin who was friendly and helpful and helped me walk out with a smile and is doing a great job! Love Sunnyside butler !
I love this location. The staff is super friendly and especially Robby. He has gone out of his way to help me out more than once. Such a stand up guy!!! I won't go anywhere else now! Thank you for such great service!!!
I had a great experience working with Robbie… Top notch employee answered all my questions fast really knows his product he even made a few suggestions that will help me out.
I absolutely love Robbie. He is truly the man. And there is one girl with glasses who works often that i absolutely love! As a matter of fact, all of the employees here are truly amazing. They treat me so good !
There have been some nice people, but I have been made to feel embaressed or anxious by several employees. Chris made a joke once about bi-polar weather and the disorder. I am taking medication for this disorder. Yesterday, a young lady didn't have enough money in her debit and when she was checking the ATM, Rob and another lady 50 years old or so, began making jokes about how they have always had the same banks and some people can't get bank accounts as they screwed up financially. I screwed up after the Service and told them this. It was an alextremely rise moment. One of many awkward moments at this dispensary. I spend a lit of money on my medicine here and do not think I will much anymore because of the Customer service. You guys can do much better, you are dealing with many hurting individuals.
Cheyenne is awesome. She always has great recommendations of different strains to try and is always friendly, as is the entire staff. I have been coming to Sunnyside since I got my card and have always had a positive experience.
So thankful for the help Chris O. provided. He was very knowledgeable and helpful. He also was very patient with me, as I asked so many questions. I'll definitely shop at Sunnyside again. Great visit from beginning to end!
Customer service was exemplary! I’ve experienced only wonderful people eager to help😊, Eric was very informative, great person, made my visit very nice! Thanks Sunnyside!!👍🏻
I have terrible anxiety & going to the dispensary can be stressful. Rob H just has a very calming demeanor. He’s professional & kind, and it just put me at ease immediately. I appreciated that 🙂
I frequent here alot and I love most of the staff here but today I got the pleasure of meeting Robbie as my person checking me out at the register! He was so nice and pleasant and all smiles. He's an asset to the store for sure! Rock on sunnyside 🌞 ☀️
Had a great first experience at this dispensary. Hailee did my consult - she was so knowledgeable and helpful, and she made great recommendations! Every staff member I interacted with was very friendly, and the store was very clean and well organized. I look forward to my next visit!
The people who work here are always friendly, helpful and knowledgeable about the products. The products are always great and I've never received a bad product yet.
I've never had a bad visit here. Honestly every worker I've dealt with has been friendly and helpful. And major kudos to Eric on my last visit! Def appreciated the help on getting that deal!
Nice people and good service but a little more pricey than their competitors....or I would give 5 stars
Very pleased with this place! The staff there are always excellent! (Shout out to Eric this last trip!) They always have a large selection to choose from and always have my favorite Double Bear! Highly recommend
Every person that works in the Butler location has always been so kind and helpful. The cashier's are always very personable and always do their best to help everyone get the best medicine for their needs. Halee especially makes me feel better about myself and my medicine and always has a very good attitude and carries herself well.
The staff is more than accomodating. The security personnel are on the ball and overly polite. The intake workers are fast and courteous. The pharmacists are knowledgeable and truly listen to what brought you to them. And last but not least, the counter/window workers are some of the best people you could hope to interact with. If there were a 10 star button, I'd click it twice!!!!
Everyone is very nice and happy and willing to help you with any problems or questions 👍!! I live in Oil City and it’s worth the drive to go to Sunnyside for all of my needs👌😊. Always refer you to all of my medical friends 🤗!! I’ve sent 4 customers your way 🤩LATER. And keep up the great work!!!!!
ALWAYS nice,.. very helpful and professional. Great for those of us who are clueless lol. My questions are always answered and I've tried a couple new things upon recommendations that I really enjoy.Plus you can't beat some of the deals!
Always a great experience with all staff! Eric is especially friendly and helpful...always mindful of savings, getting me the best deals, and knowledgeable of the products as well as the benefits of each strain. Brandon and Jim are also favorites in the Butler store as well!
One of my favorite places to visit!😁 all jokes aside this place has made my life so much better, now my medicine isn't illegal! Also, I know countless friends that Sunny Side has helped in the few yrs it's been here in butler, the staff is very knowledgeable and will help with anything you may need.I like to be able to do reviews and mention staff like Aimee, Jake,and Jennifer who are very kind and helpful. Every visit is such a great experience!!! I love you Sunnyside!!!!
One of my favorite places to visit!😁 all jokes aside this place has made my life so much better, now my medicine isn't illegal! Also, I know countless friends that Sunny Side has helped in the few yrs it's been here in butler, the staff is very knowledgeable and will help with anything you may need.I like to be able to do reviews and mention staff like Aimee and Jake who are very kind and helpful. Every visit is such a great experience!!! I love you Sunnyside!!!!
Friendly people. Entrance process seems a little less smooth than other places I've been. Decent prices would probably go back if I were in the area again.
They are very professional and very knowledgeable in their products. You feel safe when you go in there it's clean organized just puts off a good vibe. Check out all the displays they're amazing and the prices are very reasonable they always have specials going on. I'll definitely shop there again.
I was in last week and noticed that they had daily specials, ie. 20% off cartridges on Tuesdays. I went in to pick up my online order today and was told those daily deals are no longer available. They had other deals but you had to buy 2 cartridges just to get 15% off. Buying multiple cartridges at one time is not economically possible for lots of folks. The staff were all friendly and helpful as possible but I'll be going to their direct competitors that have regular discounts and loyalty point rewards.
I am out at the South Side of Moraine and I needed to resupply and these guys have really helped me out. I really appreciate the service and advice from your Pharmacist. Thank you again for a really great First Visit.
The people here are so incredibly nice and helpful! I can't get over just how courteous they all were. They went over everything and explained all of the products down to the smallest detail. I've never felt so welcome at a business before!
Hailee caught a mistake on my receipt and I didn't catch it. It saved me a lot of money. She was very competent and friendly every time I have dealt with her. Thanks Hailee.
The following customer service people at this Butler office was outstanding. Taylor and Hallie were wonderful - so was Trim - they were great - My wife and I love going to this store - these three were the best I have ever seen - so thank you and keep it up.
Always a pleasure to stop in. Wish it was set up like a dispensary in ny but it works and they help u out alot if ur unknowledged on something
I have never had a bad experience with this dispensary. i’ve had a couple pens/carts not work but as far as service, they’re polite, knowledgeable, fast, and very well-put-together as far as infrastructure. The process to get in the first time is very frustrating, but i don’t think that’s their fault, i think that’s a PA thing.Anyway, this place is legit one of the consistently nicest businesses i know.
I love the staff here. They are very knowledgeable and friendly. They make this such a cool place to visit.
Monopoly in Butler...Mega Corporation with in a "Medicinal" Setting... not for me... I prefer the small batch, Mom and Pop Type Dispensary with the laid back feel... Welcoming, warm, and affordable. Not all about blingy packaging and disgruntled employees
I love this dispensary best. Staff is amazIng. Quick and efficient. I always leave here feeling better. Compared to other places, Sunnyside feels like a small town place with a great vibe and the best staff
Great place. Can be expensive. But if you watch their deals weekly and buy at the right times you can get some damn good deals down there. They are my closest dispensary and as of late my go to dispensary. Unless you feel like driving to Gibsonia or Cranberry. This would be your best bet.
I took my husband there for the first time and I could not go so a very nice lady help him get to an agent he is in a wc and had oxygen tank and she was wonderful helping him get to an agent and then came and found me in the paarking lot and told me was being taken care of very nice,ty for the help
Edited review....place is alot better...fantastic staff
Very nice and helpful people working there. Good assortment of products and knowledge by bud tenders.
Great experience. A little nerve racking the first visit, but everyone was so nice! Very clean. Simple process.
I'm an absolute frequent flyer there in Butler Pa. I have ran into a few issues with carts there. I have had to go back recently to exchange said carts. I always peel my labels. Rhythm is garbage!!! I bought a 300 ML disposable and it was EMPTY. Now I have always went in with a smile and they have always been friendly and polite.. This time no one had my back. I remember getting hosed as a kid with a short bag and have learned tough lessons.... I never thought it could happen legally. Heather has always been awesome, but today was different. She wanted that label that I had peeled off and threw in my garbage when I got home. That means 3 trips to the store in a single day.... Save your money and go to Cranberry!!!! The Healing center exceeds all expectations and has quite a bit more to offer.
I just received my my card and I wasn't sure of anything. I was greeted by a kind man who showed me a woman to register with them. I sat n waited and a young man named Brandon . He walked me through making my first purchases. He was very informative and helpful. The girl who rungbme out was very kind and helpful as well. I look forward to returning here alot.
Wonderful knowledgeable staff available to assist you in deciphering the Cannibis debacle. Milligrams, grams etc. I found it quite confusing. Thank goodness for the great staff at Sunshine for guiding me in the right direction. ♥️
Awesome service and staff! Great products to choose from with a nice variety. The staff is very knowledgeable about the products and strains.
Nice dispensary, employees and very efficient! Very willing to discuss products and help you find the right products for your specific needs. In person or by phone.
LOVE THE STAFF VERY HELPFUL AND KIND... NOW THEY COULD USE A BIT MORE OF A SELECTION BUT ALMOST EVERYTHING IVE HAD SO FAR WAS GREAT CALMED MY ANXIETY AND ALSO HELPED WITH MY DEPRESSION
Love all them in there, all so nice n knows what there selling I can ask anything n they all knew the answer, great job guys
This very professional and make you feel like a part of the family almost instantly, any questions can be answered with a staff member very educated on the subject. I always look forward to making the drive, just across town lol,but it's the people that really add such an welcoming and helpful manor that you might think your talking to a close friend, lol!!!????Please support butler and get this legalized!!!
Very helpful kind work's with you and your needs to make sure you get the right items friendly staff would recommend them to all
Don't blame the dispensary for the prices. This is a fantastic place. The staff are wonderful. All of them know what they are doing and a vast majority are extremely knowledgeable. They will answer any questions you have or gladly offer suggestions. All you have to do is ask. I'm not sure how things were pre Covid,but as of right now you place an order online or by calling,or even at the desk. You show your ID and medical card to the security,and check in at the desk where they scan your card. They will then give you a slip and you will go in and show it to the cashier while the pharmacist gets the medicine ready. It's usually super simple and anxiety free if anyone is wondering or nervous. They require masks and follow distancing guidelines for the most part (you can't control everyone and you obviously have to be close enough to hand someone your money or whatever). The place is always clean,and they are currently fixing some things up. Prices are competitive for the state. That's the best I can say about that. There's only so much one can do when there's taxes and everything else to consider. They carry a nice assortment of products,but there are some times where stock, as far as amount of different items, will seem low for a few days. Things sell out fast. If you want something order it online and don't hesitate. Don't just assume it will be there when you get there, because 9 times out of 10,it won't. The website is also great and works well. I've only seen a few small mistakes in months of going there almost daily,(at least 2 or 3 times a week)and they were always quick to remedy it. I've seen them fix a few things that weren't even their fault,when I was sure they wouldn't,as well. Everyone is super friendly and tries to be helpful. Just remember everyone is human. You can have a bad experience one day,it doesn't mean the whole thing is ruined or horrible.
I visit multiple times a week! Absolutely love everyone there! Products are the best around!
Everyone is very helpful And pleasant hardly any weight time you’re in and out the places help me a lot
Staff is always pleasant and I've only been there twice... The variety is massive and any order I placed online was ready almost immediately... Not to mention the products are too notch.. ????
Excellent group of individuals. Friendly, knowledgeable and helpful all. Prices are considerably lower than other dispensaries I have visited in the Scranton, Pittsburgh, and Williamsport areas.
Always a great place to visit, everyone is so polite & hospitable.. The only thing that needs to change is the prices need to come down & I've been told that will happen asa recreational use becomes legal & there's more competitors..
All of thee Employees are Wonderful. They have Great Products. There is hardly ever any waiting around. They get you in and out.
The staff here are fantastic! They are always helpful, smiling and caring. The selection is great as well. I have never had an issue finding the types of products that I need.
Every time I go here the security guard always greets me with a smile and we usually make small talk. The receptionist always are friendly, and the staff at checkout and in general always make my day. My go to dispensary, Product is always good.
Everyone is extremely friendly and helpful.The staff are very knowledgeable.I love going because everyone goes above and beyond!!Great place!! I recommend them 100%!!
Always a unique selection that changes often . You can find some gems here. Would be nice to have a rewards system and a little more flower selection.
If I could give a zero I would!! Do not go to this place! As if our days aren’t limited enough they take more of your days when they aren’t supposed to! The staff is rude and extremely unfriendly! I won’t be returning and I’ll be informing the state about what they are doing there!!! Ripping off people who need their medication. Those two days they took went somewhere!?!?
Everything is extremely overpriced and they never give me the amount I pay for. If you like paying $100 for A GRAM OF WAX, then this is your place. But until they create a rewards system, i WILL be protesting against this place and making sure to tell everyone.
Visited the first dispensary in the state! Eventhough they are going through some remodel they still took the time to answer all my questions and get me out in a timely manner!!!! Thanks for all you do
Worst dispensary in pa. If you take time out of your day to drive to Butler might as well drive the few extra miles and take the few extra minutes to go to Cranberry you can go to rise they'll offer a point system and they give you different ways to get discounts or you go to harvest of cranberry that has the cheapest prices out of all of them dispensary two dispensaries that are hands down 100% way better than shity Sunnyside and the one in New Ken is as equally awful ????????♀️
Thoughtful, Kind,helpful,and caring. The atmosphere is calm and the establishment is very clean. All the employees are Amazing!! Keep up the good work!!
Very cool staff that will help you out. They have a big selection of products for the most part. The whole visit normally takes about 10 to 15 min unless it during 1 of there rushes n you might have to wait 30 to 40 minutes which dosen't happen to often.
The staff are super friendly. It's really clean and feels like a safe space. It was really easy to order online.I would recommend them 100%.
Everyone here is really kind and polite. Very laid back attitude while still following Covid guidelines and security measures. My first visit was amazing. Very informative and refreshing. Staff is helpful and knowledgeable. Brandon helped me with my first consultation and his suggestions about products were spot on and I loved them. I recommend this place especially for first time mmj card holders. They are also really quick getting orders together and always check to make sure you got what you wanted/needed or allowing changes if needed, all the way to check out.
Seriously the nicest people work here and make the process of finding the right product that's best for you so much easier! You can tell they care alot about their patients and I've always been 100% satisfied with everything I've gotten from them
I am a new patient and was absolutely thrilled to go here. I was welcomed by a very kind security guard who let me in. I then met with a male employee who made me feel very welcome and at ease about my first order. I was registered by a woman who was very sweet and kind. I waited less than 30 seconds to go back and pick up my order. The cashier was very nice as well and informative. She made sure my order was correct. Before i paid I got a 20% discount for bring a new patient, and was told for having an ebt card I will get 10% off every time I go. I'll never go anywhere else. The staff there made me feel very comfortable, as if the have known me my whole life! Highly recommend! They also have lots of deals and great prices with phenomenal quality of product.
I only visited the website! Good selection on there tho!Update the store is very nice & the people were friendly & helpful! I had a close relative go to this dispensary!