I love this dispensary! There's a lot of affordable options, they are always running sales, and the bud tenders are attentive and helpful. My go-to bud tender is Dominic and he is the best! He always recommends amazing strains and helps me stay on budget too! Love love love you guys
Such helpful "budtenders"; as a newer MMJ patient I usually have lots of questions, so after I place my order I'll go in and add a few things that I was questioning. There's a "loading only" parking spot out front. Great spot.
For some odd reason you do end up waiting longer then expected, goin to this location. ,although they have excellent deals , really good products and a polite staff , that make up for the time spent .. always a big selection
Restore is a top quality organization. Their experience translates to reliable care for the client; and the friendly, welcoming vibes delivery a great visit. I win everytime by choosing Restore Fishtown / wouldn't hesitate to step inside other locations if the need presented. ✌🏼🌿
Incredibly slow service. I don't get it. CURALEAF I am in and out in minutes always but here I have to sit and wait each time. Why? It's not like it's busy. Just takes forever. These days you need to offer some decent customer service. Disappointing.
Good pricing, good service, horrible wait time every time. Wait at least 10 min each time before being serviced. Please work on this obstacle.
I bought Animal Face (flower) August 2024 and let me tell you. It waas FAKE WEED!!! I was so disappointed because this strain is/was my favorite. Do NOT buy it till next year. Wait for the new harvest!!!!
The guy Scott was very rude and unprofessional Not the black one named Scott he is always helpful and pleasant they should feel grateful to have him. He’s excellent at what he do. My son and I always have trouble with our cards but when he’s called which is almost every time he always fixed the problem if not permanently temporarily so we could get our order and be on our way. Kudos to him. But the other Scott defending a more unprofessional employee from restore if you want respect from all employees don’t come to restore!!🤷🏾♀️He escorted me out after I was explaining his employee conduct. I discontinued going for a long time until I went and they called Scott the black one was like night and day literally.
Decent is the best word to describe this place, not great and not terrible. Staff is, for the most part friendly, but don't be surprised if they give their two cents about what you're buying. One cashier actually told another how subpar my choice of products was. Such audacity, and they really do take their sweet time.
Good prices, pretty good selection. Need higher consistency on high THC products, particularly the edibles.
I've given this place sooo many chances. Almost every time I place an order and go to pick it up there's an issue. Items are mislabeled, out of stock, premium is actually minis, etc,,,. With so many other dispensaries in the city that make far less mistakes, I think I'm done with Restore. Too many problems over and over lead to a waste of time and money. Get them fixed and I may return.
So I like this place good deals and every dollar you spend you get a point after 100 you get 5$ off . Only complaint is Marcus I guess it's just a server not manager other then that good buds for good deals .
Not too bad. Pretty good staff. But the wait is extremely longMaybe an hour if it's 3 people ahead of you. Smh. DONT come here if ur impatient.
Great place and good stuff inside you will not be disappointed
Great service, very friendly workers. They always greet me with a smile and always giving me the best options and discounts. 👍👍
Decent selection, but it’s a bunch of Gen Z employees who just don’t care. Very unhelpful, two word answers. Remember the days when Customer Service was important???
I like the one in yeaton alot better. I kinda got beat for my first time discount here. They told me they woukd "stash" it for next time since the sale was greater than the first time. Then I went back and they wouldn't honor it. Prob will come here the least if at all ever.
So I like this place good deals and every dollar you spend you get a point after 100 you get 5$ off . Only complaint is manager Marcus other then that good buds for good deals .
I recently just started going here !! I love it, the parking can be difficult at times but that’s not in their control ! One of my favs in Philly .
6 staff members having a good time while I waited 15 minutes. When asked if got quiet. No response. It’s always a long wait here for no reason.
First visit was quick and easy. Good selection too. Veteran discount is higher than most places. Definitely will b back
terrible experience with shady racist employees. I wasn’t greeted at all and watched throughout my transaction. Several white people behind me were greeted and walked out with a smile. I truly would not recommend for anyone who is LGBTQ and of color.
Been coming here past 4 years now pass six months the selection of cannabis was not when it used to be the website was not updated or have no product at all have little selection or none to choose from you need to restock, never have what I like have to substitute for something I don't want. Y'ALL HAVE TO GET BETTER!! I GUESS I GO TO BEYOND HELLO!¡!!
It’s a good dispensary, just too many strains no one has heard of, and it’s quantity over quality so you have to know the good brands. And their system is really inefficient, so even if they’re fully staffed, the line can take forever
They would easily have 5 stars if parking wasn't such a mess. Great staff, great products available, great sales, very clean and safe(inside). Great access for patients in Near-Northeast Philly.
Hi so i met this super awesome guy named john at restore and to make a long story short …im not tech savvy in any way and john took the time to help me out with an issue that he did not have to do….in conclusion he was very nice, understanding, and patient with me and for that i will always recommend this store to my friends and will return myself knowing how great the service is at this location…PS. If he is not training workers he should be…..thanx a million john ur awesome!!!!! 😎
The best dispensary in Philly. The staff are always pleasant, good discounts and rewards program. This place takes care of their customers if there is any issue with something you buy. I had 1 cart DOA. Took it back in the box with the receipt and they exchanged it. No hassles, no hoops to jump through or having to contact the grower to return a faulty product.
This place is still trash. Slow as absolute molasses and in 2023 they still don't do the debit option. They used to be really good due to their selection, but it feels like because they were one of the first dispensaries they are just resting on their laurels and have fallen off massively. I haven't been to this place in over a year and I was just reminded why.
Store was great. Super friendly staff, good selection, nice, bright, clean store. Nice discount that I wasn't expecting! I pre-ordered and my stuff was ready when I arrived. Only downside was parking- it was pretty impossible. I'd say try not to drive to this location (walk, bike, or public transportation).
Restore Dispensaries in Fishtown is a great place! Nice, intelligent people working there. It’s my go to dispensary (Abington location) most of the time. Next to that one, the Fishtown Restore is awesome 👍🏼. I usually order ahead of time. Sometimes I go sporadically and they have never seemed frustrated, irritated or anything. 🙏🏼💕I have been there on a Sunday they were about to close in 30 minutes and still took care of me, THANK YOU 🙏🏼 RESTORE DISPENSARIES ON GIRARD AVENUE FOR BEING SO COOL 😎 AND HELPFUL WHEN I AM THERE! See you soon. HAPPY NEW YEAR!!
I have never waited so long at a dispensary ever in my life. Sweet deals but you’ll be better off going to ethos for the 20 % off. The wait is ridiculously long, almost an hour. Pretty decent INSA selection is the primary reasoning I come. Parking terrible, slow wait times, no express line for pre-orders, too much chit chat from staff and not prioritizing customer satisfaction. 2 people working and nobody helping out. Save your time and go to ethos or somewhere else.
Awesome selection and great deals. However, the wait time is ridiculous! They used to get people in and out. I don't know what happened here
The staff is always friendly and pleasant but this is by far the slowest dispensary in the city. They almost always have a sale going which is the only reason I go but it takes at least 20 minute every time, almost an hour sometimes if you make the mistake of going on a Friday. I really don’t get how it takes so long to call another person back after someone leaves, the service is so seamless at every other dispensary. It’s also super annoying to pay two ATM fees because you took out the amount you thought you needed according to the website but one or more of the prices was listed wrong, I’ve never had this problem anywhere but Restore.
First I have to say many reviews here are based on WHAT they sell- INSTEAD OF HOW THEY SELL IT.Not this one.Fishtown location is always a wait. Zero sense of urgency, and no respect for the patient's time. Employees are way too busy talking amongst themselves.ID often doesn’t register and has to be swiped multiple times. In the meantime people who arrived after me go before me. Preordering online is pointless as it saves you NO time. Often items are mislabeled/misrepresented. Waiting area is void of personality or comfort.Parking is a NIGHTMARE here! SOO BAD! No matter where you park, you're gonna upset someone. Even an employee admitted to finding tickets on his car cause of 911 calls“ more than once” following his shift.There are some really great staff here like Cameron, Evie, and especially Anthony aka “red beard” always happy to see them! They are the best- the dream team!BOTH LOCATIONS:Decent discounts, but they definitely could be better. The average price point is approximately $89per gram for vape carts. ( before any discount )$3 charge to tap mac/ cash onlyElkins Park location.This place is better in every way! They have free ample parking in a nice safe lot.There are tons more staff, sometimes NO wait at all! My first visit here I checked in and was taken back immediately. ( that STILL has NEVER happened at Fishtown)The guy that helped me was patient, kind, and knowledgeable. On a follow-up visit I did have to wait. I was impressed by the super comfy waiting area. They have big sofas, throw pillows, wall-mounted TV, and reading materials. I thought it was appropriate that Bill Alexander was on the TV. This place has a nice chill vibe.Highly recommended this location.Thanks for the great service at both locations.😊My feedback for these businesses:I'd like to see a better website/ratings system for the products. Color coded terpines chart for each product. If you liked this, then u might LOVE this recommendations based on purchase history. Alerts when items return to stock.I'd like to be able to access my account, view my previous purchases, have the ability to rate those items for myself, and view my discount, I’d love a chat feature so I can talk to other customers. More vape pens, tech, gear and accessories selection.With the economy hurting most of us, I’d really love to see a better discount program. This stuff is a lot of things- cheap is not one.Maybe add a points value for every purchase, then we could choose how to use said points. I'd like a place where adults could enjoy and discuss products responsibly together. I'd like to get small free samples, much like most people can get at any Medical office.Most of all just a few designed Restore patient parking spots at Fishtown would be fabulous!👍if you agree.
Im enjoying the sale this month but how many thousands do I have to spend before I can get a shirt , a hat, a sticker like really!! Thanks to then security guard now budtender, Anthony for suggesting a new product AND FOR your awesomeness:)
Honestly this place is maybe a 5 minute walk from my house and I still choose to drive to beyond hello cause you are guaranteed going to wait a MINIMUM of 30 minutes here. Doesn't matter how many employees are there, or how many customers are there. You're going to be waiting.
Im enjoying the sale this month but how many thousands do I have to spend before I can get a shirt , a hat, a sticker lol always new staff but I like that the bad Weeds are picked out so I come back, again and againI thanks Skylar and VB oh and to the security guard for suggesting a new product 🙂
I've given this place sooo many chances. Almost every time I place an order and go to pick it up there's an issue. Items are mislabeled, out of stock, etc,,,. Today I ordered 6 items. I waited for the 'your order is complete and ready' text/email before heading over. When I arrived, they were out of 1 of the 6 items. No-one called, emailed or sent a text. The workers said someone should have called you to let you know. They never do when this happens here, I find out only after I arrive and go to pay. That left 5 remaining items. 2 were labeled incorrectly. Some were indica on the packaging but the Restore website had them listed as hybrid (frequently happens at this location). 1 was a hybrid on the package but listed as a sativa on the Restore website. I asked to speak with a manager to let them know and Dan (pretty sure that's his name) showed up. I explained the issues with my order and that more often then not, these problems are common occurrence. He didn't try to fix them or seem to care and showed little to know sympathy. The only response was 'I'm sorry'. He didn't seem sorry and just went about his business. Not very customer friendly or caring. Other issues I normally have at this location are the numbers online not matching the numbers on the label from the manufacturer. Things like THC%, Terps and their %, etc,,,. I don't understand how a business can have so many issues and mistakes, over and over? There are numerous dispensaries in the area that I frequent and almost never have any issues. Not at Restore Fishtown. Problem after problem. I give them so many chances and get burned over and over. I think this may be it for Restore, I'll take my business elsewhere. Restore needs to be more organized, accurate and care more with better customer service. Poor business Restore Fishtown! Please fix this location and all the problems. Once some new management and procedures are implemented, maybe things will change and I'll return. For now, my money will be spent elsewhere. Do yourself a favor and try one of the many other options in the city and area. You'll be happy you did.
Use to be my favorite dispensary but as of lately it’s a drag. The discount is the only reason I still go. The workers literally sit around and talk for 5 minutes in between each patient then complain about rude patients lol. I’m actually one of the nice and cool regulars but it’s even irritating me at this point. I’ve never waited longer than 5-7 mins at Curaleaf KOP, RISE KOP or Ayr. Hopefully they can get better management and get the line moving properly.
Pleasant and helpful staff. It was my first time ever in a dispensary and i had a great experience
Amazing dispensary. Awesome people! Staff has always offered solid insight matching products to symptoms. Then they're always looking to mix match and save for you. Never disappointed once by Restore Fishtown
Nice experience, just wish it was more accessible for me to get there. I refuse to get on the El train. I don't need people trying to sell me heroin
I wanted to add, I recently stopped in and had a pretty big order. As soon as I walked in I was called to the back where a gentleman was super knowledgeable and helpful. Took about 20 minutes and I was in and out with my large order. Thanks again guys. I'll be back soon.
Scott R was awesome, thank you!05/26/22 edit: i wish i could leave multiple reviews. this is my go-to dispensary! Yvie, Megan, and Taylor are so rad. everyone there is super friendly! how can i give props to the whole staff?! they deserve the praise!
One of my favorite dispensary’s in my opinion.And also the coolest workers and always have a wide variety of items. And I’m leaving this review on 4/20 so go check them out.
I don’t usually review places but I felt like I had to with restore. Amazing facility with tons of options and the service is honestly miles ahead of it’s competition. Scott was really helpful with me finding my preferred medicine. 10/10
This is one of my favorite places I love the people that waited on me there Their energy has always been so great like my buddy Scott R.who always make sure I'm up on everything new ,my girl Megan who's about to become a new mommy who keeps me tryingnew things and Skyler who works great underpressure and keeps the flow going They are a little family and a great team They get u in and out with a smile Keep up the good work guys ‼️????????
I appreciate everyone at Restore. I will say Scott have given me some of the best advice on recommendations on flower. I usually end up getting what he recommends for me, and have never been disappointed. Shout out for Scott.
I go to restore fishtown almost every time I need some cannabis however today I wanted to try a new method of delivery and Scott was super helpful and made me feel super comfortable with is explanation of ways a can use the new product .About the dispensary it self it's definitely a good friendly vibe and the waiting time is so fast the you might wanna now what you want before you sit on the waiting area but if not they will educate you a bit to help you find the best selection for you. 99%of the time I have gone there is less than 5 minutes waiting.Thanks to their team for always making an already edgy me feel more comfortable and at ease.
Great space. Everything is clean, friendly and easy here. I can’t speak to price compared to other places but it’s reasonable to me. I love the selection and every recommendation I’ve received has been amazing. I usually wind up w Taylor, who’s great, but everyone there is friendly and helpful.
I went to the restore dispensary as a first time patient. Located in fish town . Free parking! The staff was extremely helpful and pleasant . Excellent packaging of tinctures flower and ointments. Megan was very knowledgeable with my specific needs since I use it for chronic pain post surgery ( shoulder) adequate price points for quality products. Overall, my experience was outstanding. Thanks Megan…. Definitely will be a repeat customer . Thank you Megan
I was helped by Taylor and he was really nice and knowledgeable. Great service and great products as always. I recommend this restore as well as other locations
When it comes to variety this is the place. I have been visiting this site since they opened and thy haven't disappointed. Scott R. is also a very pleasant associate and always willing to assist you. Keep up the good work Restore
Absolutely love this location. Everyone there is always so friendly and remembers you from last time. I'd rather wait at this location than go anywhere else. Shoutout to Scott R who always completes my order with a smile 🙂
I love Restore Fishtown ScottR and Natalie are always so very helpful they take their time with a goof like me I really appreciate their professionalism and customer service I wish we could order food to send them I’ll ask about that next time I’m in there again thank you both for always doing a great job ????????????????
My favorite Dispensary! Great staff and it's always clean! The budtendors are knowledgeable as well if you had questions about any of the products.
Always have what I want they're very helpful and very informative when every time I ask them a question I Highly recommend them
They have pretty much whatever u looking for fast nd convenient. .
I just picked up my medicine from the New dispensary in YeadonI was very pleased to see this location has their own parking lotand also a drive up window. The staff was very helpful and very pleasant to work with. Check it out !!!!!! You won't be disappointed.
Stay away from this place during the covid surge in Philly. Loved it up until a couple months ago. Long wait times, little to no staff. Allows employees to work while covid positive, has no covid cleaning protocol. An employee let me know that they were short staff due to all of them getting covid and the ones without symptoms were forced to work. This is scary being that so many elderly and sick people come in on a daily basis. They do not througouly disinfect the building. This is uncaring and honestly frightening. God bless the budtenders hanging in there, maybe there was an owner switch because this place has changed drastically.
Slow wait times have killed this place for me. Most recently, I was waiting and had four people who came in after me get called in ahead of me. I went to the front desk, who apologized for the wait and ensured me I’d be next called up. Much to my dismay, yet another individual was called ahead of me so I promptly left. I’ll be taking my business to Trulieve (where I typically go, but wanted to give the closer Restore shop a try) where the service is always quick and easy. Terrible experience here at Restore.EDIT 1: The amount of time that I waited in the restore waiting area equals the total amount of time it took me to leave restore, drive to another dispensary in South Philadelphia, make a selection and pay for an order, and return home. I don’t think I’ll ever come back to the store again.EDIT 2: also want to shout out the restore employee who ran into the public bathroom hacking and coughing with his mask pulled below his chin, and then re-emerge and sit behind the front desk with his mask hanging below his nose. Integrative wellness indeed, I suppose.
This is the only place I go to for my needs. The staff is friendly and knowledgeable. They give great recommendations and make me feel welcome as a client.
My order is always correct. The staff is always friendly, helpful and makes recommendations 4u. Sometimes they might run out of something you ordered but they call and let u know so it can be corrected. I usually go after work so there's no line. Love the points system! My last purchase the girl recommended a flower that I'm definitely getting next time around. I get that stuff happens and not every1 will have a good experience there but I always do.
My order is always correct. The staff is always friendly, helpful and makes recommendations 4u. Sometimes they might run out of something you ordered but they call and let u know so it can be corrected. I usually go after work so there's no line. Love the points system! My last purchase the guy was even training a girl on the computer/cash register thing and they were great! So nice! The girl recommended a flower that I'm definitely getting next time around. And I wasn't there any longer than usual. My favorite time there so far. I get that stuff happens and not every1 will have a good experience there but I always do????
Great environment. Friendly and knowledgeable bud tenders . prices are a little high but that's to be expected if you want quality control of what you ingest.
I had positive experiences every time I visited here, until today, Black Friday. Despite having placed an online order and having a SCHEDULED appointment to pick up my order, I was still forced to wait 45 minutes in the line in 30 degrees. Having never experienced a line and always having restore able to take me at my appointment time, I didn’t think to bring a coat. This was the most poorly managed sale I’ve ever seen.I literally cannot feel my fingers as I type this review. This was a truly awful experience and I will be changing dispensaries.
Restore is the best dispensary around, Meg,Simone, and the rest of the crew are great. Thank you for all your hard work.
Awesome place, super friendly & helpful staff, they have all types of discounts also. The only issue is the parking at times it’s hard to find a spot to park but if you go with someone they can wait in the front of the building in their car. They have an ATM inside because cash is only accepted and you can order online or order when you get there, some of the items aren’t on the menu, but the staff is happy to help!
Great dispensary with friendly and knowledgeable staff and they also have a 15% discounts for SSI, SSD and SNAP with 5% extra on Monday-Wednesday for 20% off total, plus a rewards system too where you get $5 for every $100 you spend!
Very friendly ppl , I’ve only been twice and though I’m not new to weed or marajuanna I’m new to dispensaries, It has been a 2 some years since I last had it so started slow. Plus wanted a consult as I was interested in sleeping and anxiety. The first visit the person I was supposed to have my consultation with wasn’t there however they were all very kind , patient , and tried to help . The 2nd visit I was told unless I had proof of my award letter or snap card etc I’d lose a discount unfortunately I was never told about this thus lost a great discount but life goes on , outside of this and the high price due to tax on tax the staff thus far have been kind and helpful looking forward to next visit .
I don’t understand but ever since rob left this place is a mess super unprofessional every body in there seem dragged to work and it’s sad time to found a patient friendly place cause this place sure isn’t. Someone tell rob to call me I have so much more to say.
July 2021 UPDATE: I have been loyal and faithful to this dispensary. Maybe I will get a little something, something for my Golden Retriever-like loyalty! In all seriousness, I want to go to a dispensary "where everybody knows my name."I have a medical marijuana license and the only dispensary that I use is Restore in Fishtown. The dispensary is managed professionally, the staff are knowledgeable, kind and helpful. It’s the only dispensary I use and need.
Love it here. Everyone is so nice and informative. I’m always in and out very quickly.
Outstanding dispensary!! The selection is extensive and fairly priced. The staff is so kind and incredibly knowledgeable. I spoke with a gentleman named Terrell. I'm super new with medical marijuana and I had QUESTIONS... Not only did he answer all of my questions, honestly, professionally, and intelligently, but spoke to me with respect, understanding and patience. I was very nervous to come off as, well, stupid lol. But he and the workers there were so happy to help me and offer advice. I highly recommend this dispensary and can't wait to get my order this after noon! Thanks again Terrell!
Helpful, clean and convenient! The staff are always exceptionally friendly.
Went for the first time last week. Staff helpful and very nice. Had everything I needed. No complaints. Will go back.
Smooth experience. Great staff. Will definitely make this my go to.
I love this dispensary! They have more options compared to the other two dispensaries I usually go to. I was very pleased with both the product and the staff that work there. Also, it'sa Very welcoming environment so you don't feel out of place. They have a 20% off deal for new patients & I plan on continuing to go back ! ????????????????
I have a medical marijuana license and the only dispensary that I use is Restore in Fishtown. The dispensary is managed professionally, the staff are knowledgeable, kind and helpful. It’s the only dispensary I use and need.
They are pretty quick considering the location and super nice. The security dude is pretty cool too. Ive been to all the restores..right up to pottstowns drive thru. Restore always does just right by me.Thanks..Jennifer
a good place to shop. Nice employees
Amazing staff. Fast service.
The best place for me interactive peopleLoving n caring take they time
Customer service is always great with a warm welcoming. To me they have the best reward system. You can check it out on there web site. Also rewards does not have to be spent at you can stack them up til the end of the year. Always has a nice flower selection. Insa products are great here!! Keep up
Phenomenal Staff, educated,friendly, alaways have large selection of Vapes,And Flower Love Restore,,PS: I live 2.5 from Herbology in Morton, Delaware County, I'll drive 40 mins each way,,for what Restore has to Offer, !! Thank you
I love this place they have a great staff very friendly and polite. Helpful for all your needs and will pont you in the best direction for your visit and mental health. I recommend this place to all 10 out of 10 star rating
Great dispensary with friendly and knowledgeable staff and also have discounts for SSI, SSD and SNAP with 5% off on orders between 2:30 and 4:30
This is a good place with reasonable prices. Just very limited of flowers.
Curyl hair white guy probably a manager has been unwelcoming since we started coming there. Was my favorite one until me and my family cannot take his harsh tones with us.Also you guys don't need first dibs before the guests. You should only be allowed to shop at the end of your shift or order like the rest of us but I also won't come because you guys take our products out of our orders if we are late and give them away. Not everything works the same for people so selling our meds leaves us in the cold.I ask the front desk to check if my order is there 3times and they brush it off so I wait in line get to the counter and my meds are not there. Can't go to my favorite one in piece and I am signing up to get meds for my mom because at 60 nobody should ever give her a hard time. It is hard already
Online order.. ordered 8th flower got 7grams.. i hit atm then find out they messed up. Had to hit it againStaff doesnt care. Run out of product and they dont call patient's to let them know.. they have ppl drive 3 hours round trip bc hey they dont care
Best dispensary in Philly I always shop here always get good customer service thank you guys ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ The best And a special thank you to CARLY
I live 2 hours away from this dispensary and knew I was traveling down and called the day before. The lady that took my order over the phone was so nice, pleasant and eager to help. Overall just awesome. Today on my way down I decided to call to make sure my order was still ready, the gentleman I spoke to was so nice after I explained the entire situation and he assured me it was still ready! When I got there, I was so pleased with the entire experience! From the man at the security desk (I think it's security) the lady at the receptionist desk and the budtenders! Even though I had an order placed I was able to look at the terps on different products and switch out! Such a great, clean, happy, inviting place! I would love to get a restore in NEPA! Thank you restore for such an awesome experience! Can't wait to come back!
The staff; from the security guards to the front desk, budtenders, pharmacist, and managers have always been nothing but a delight to deal with. Their prices are typically better than their competitors and they have a very broad selection. They always seem eager to answer any question I may have and are very knowledgeable. I highly recommend this store and have heard similar things about their other locations.