Great staff, always on point and courteous. The selection is very good with a lot of options. Big fan of the center city location.
Beyond hello is the worst dispensary in Pennsylvania and specifically in the Philadelphia area. They never have sales everyday like most other dispensaries in the Philadelphia area and when they do have a sale it's on their in-house products like The Bank, The Lab and SeCHe which has the worst cannabis products in Pennsylvania! Without having sales their prices are like the prices back in 2020 when I joined the medical marijuana program! With all the other dispensaries close by in the Philadelphia area I don't know how Beyond/Hello is going to last unless they start doing sales on stuff besides their own in-house products. I pass by Beyond/Hello on my way to Sunnyside, Ethos and Curaleaf! If you really want to help, start running sales on items that aren't the house brands only!
I had a fantastic experience at the dispensary! The staff, especially the guy who assisted me, was incredibly helpful in guiding me to the right weed. Their friendly approach made the entire process enjoyable, and I'm genuinely grateful for their assistance.
Recently saved $140 from their points program. Came at the perfect time for me! I appreciate the variety of product and helpful service.
Every time I come here, I leave feeling appreciated as a customer and uplifted by my interaction with the sales person who helped me. Everyone is so kind and helpful!EDIT: removing two stars because twice now I’ve gotten incorrect information about certifications and card expiration dates which is extremely unhelpful. Yes, everyone is nice and helpful in store but they are a mess as far as accurate, necessary information goes.
I like this place because they have armed guards, which make me feel safe in a dangerous city. The service has been great every time I have been to the Center City, Philadelphia store on Samson St. The sales associates are knowledgeable and helpful. I always have a good point-of-sale experience there. Negatives: The flower is always dried out. They have an extremely limited line of tinctures, which many people prefer, who are trying to protect their lungs. Their menu, comparatively, does not hold up to some other dispensaries but the people and the service is excellent.
For last couple weeks. I order online and I get there and they give me something completely different Then what I ordered. I'm starting to think it's personal. Lately customer service has been really rude. I am looking to talk to the owner. I will contact the health department and Make a complaint. They should hire more professional customer service. They know people have disabilities. I will just go somewhere else and with their loyal points.
Before visiting the Northern Liberties dispensary, we (me, my mom, and her doctor) had an extensive email interaction followed by an online consultation with Mike Ruggiero.He is simply extraordinary. His depth of knowledge, his communication skills, his empathy--all are exceptional. By virtue of my profession (software architect), I have a particular reverence for minds that can dive deeply into the details while still maintaining a higher level perspective; Mike Ruggiero personifies that cognitive combination in a warm, empathetic, and caring package. I couldn't say enough about him.
I recently got my medical ID and walked in not knowing much of anything in the way of what to get that would help me with my pain/anxiety. Everyone I spoke with was incredibly helpful and answered every question that I had more than once. The employees with which I spoke were well versed in what each strain was made up of and what the ingredients could do for me. They were patient and I left knowing that I'd be back soon.
Today was my first visit to Beyond Hello in Center City and it was super. Wendy spent a ton of time with me and was extremely helpful. The pic shows what I purchased and I’m very looking forward to getting relief.
I’ve been in Center City for the last week as my 5 year old daughter has been very ill and staying in the children’s hospital. I needed to find a dispensary I could walk to especially when I heard how long the stay was expected to be. From a purely commercial standpoint they have the most diverse menu I’ve seen with brand names I’ve never heard of so it was exciting. They have the best promotions and deals I’ve experience by a very wide margin.From a human perspective I was treated with incredible kindness by both the staff and local patients. My anxiety at being away from my daughter was palpable and they moved me right to the front with the Lessing of patients who were there before me. The tenders are educated and compassionate. They know the community and the community knows them. 10 stars out of 5....this is how all patients should be treated regardless of the service provided. I will commute to shop here at times even with the traffic on 95.
I went in on opening day Jan. 24th 2019 I live right around the corner and have been so excited waiting for this medical dispensary to open... And WOW the wait was worth it this store is by far the best dispensary that I have been to in PA and Ange who helped me was AMAZING her customer/patient service was excellent. The store layout is fantastic and efficient; it reminds of a premium Denver Colorado dispensary. This is my new dispensary, and I highly recommend Beyond/Hello in Center City.