Curbside delivery options could be better. Don’t bother signing into your account, checking in, and entering your vehicle information AND location of your vehicle …according to the staff member I encountered, they just watch vehicles pull up into the only 2 spots they have available and then come out to check you in, then go get your order, then come out again. I guess for convenience it’s nice, but wouldn’t recommend it for quickness, ease, or otherwise. It says right on the sign, “Order online for express pickup” ….. still waiting 25 minutes later. 👍🏼
It's always a good visit here. Staff is wonderful from the time you come in until you leave. Very fast, in and out. Order in advance but not necessary.
Super nice. In and out pretty fast. Decent quality merch!!
My wife says the best customer service and selection. Compared to zen leaf and ethos. Highly recommend this location! And use the app for your discounts!
Honestly the BEST dispensary by far. I live a lot closer to two ( nothing against either of them ) But here… they honestly know you by name. Treat you like you are the only one there. Yes.. wait times can be long at times… but considering the shortness of staff everywhere it’s bound to happen. Thank you to you all for being my go to!
The folks here are always so helpful. Quality products at fair prices.
The selection is great and the staff is absolutely amazing. They're all so kind and helpful. I would recommend this dispensary to anyone.
We all have a lot of dispensaries to choose from but this one is so very special because they seem to be concerned for every purchase and try to find you the best purchase possible for your needs and budget.
Best place around for quality mmj! Super nice customer service. They actually get to know you a bit.
Very nice employees with great deals, however they don’t have enough staff and the wait is long at times.
I love all the employees that work their im thier alot n they all know me by name n r super sweet to me. They get me in n out n talk to me n say hi n make me feel important!! Awesome point system n deals I love beyond hello Irwin pa
For a first timer experience, as someone who's hard of hearing, I can say this was an awesome experience.If you're new, read the signs on the door with instructions, to show your ID and they will open the door.Very friendly, understanding and patient people working inside to make sure they understand what you're needing and find the right products.Would highly recommend stopping in if you're in the program.A year later update:Still highly recommend going here
Nice assortment, I came across it when they had 30,% off. I came across products not available at other dispensaries. The only problem is they have a very poorly designed sign and are hard to spot. But worth the look. Always check web for availability
The staff is friendly and it was a quick transition for my 1st time at this dispensary. I had to leave a review about the LAB products I purchased. The regular price of the solventless is only 65 compared to 75 to 80 on other brands. Then the live resin blueberry headband and original blueberry. Again the quality and effects are great. Lastly I grabbed 2 different live resin carts(purple urkle and classic blueberry) which I thought personally the best I had in the last 6 months and at $42 regular price it's lower than most brands but quality 👌
This place is the bomb dot com. I wanted to give a shout out to the super beautiful and energetic woman I encountered on New Year’s Eve. I didn’t get her name. Everyone at this place are nice but this woman went beyond to make me feel good about myself.Thank you. 😍
I cannot say enough good words about the Irwin location. Everyone working there is friendly, knowledgeable, and above all else, patient with all client needs/wants. The establishment is also incredibly beautiful, and always clean and comfortable. This is the first and only dispensary I've been to because of the level of care from the entire team!!
Okay so, the employees are fantastic. I just wish these dispensaries would carry down the cost savings. "Average wholesale dry-leaf cannabis dropped from $10.65 per gram in January 2021 to $6.65 per gram over the past month, Director John Collins said at a March 22 advisory board meeting. That’s a 38% decrease.Meanwhile, average retail dry-leaf cannabis fell from $14.90 per gram to $13.40 over the same period — a decline of just 10%."
I’ve been using this location exclusively for over a year and a half. Today is the day I am gonna start looking at other dispensary options. The staff here… they have a high turnover. Some of them are AMAZINGLY NICE. Others are rude and not nice at all. The waiting room was not at capacity, the man with the walkie talkie basically said leave they can’t handle all the orders they got. Don’t have a sale then complain about your customers. The girl working curbside wasn’t very nice when I asked a question... Honestly I may be taking this up with your corporate office. As someone who struggles with anxiety/ptsd this was not a pleasant experience. Your staff should be trained better to be more polite, we are coming there for a medical need and being met with hostility and rudeness was not warranted or needed. Lose the dude with the walkie talkie letting people freeze outside while your waiting room had 1 patient in it, and saying it was at max and it wasn’t. I have video footage. Yay 2022. AT THE END OF THE DAY TREAT YOUR PATIENTS BETTER. we are sorry you are overwhelmed but we didnt do anything to deserve to be treated like that just because your store is overwhelmed.
Some of the people are nice here, but most of them are extremely rude. I was charged twice for an order and they tried to get me to send them my bank statements via email??? Seems very unprofessional to me for something that wasn’t my fault at all. The wait times are long and the prices are high. I like the curbside but most of the time it’s too busy to even use. Maybe hire more staff and do a more extensive interview? Cute decor though 😂EDIT- they charged my card twice AGAIN- will never be back. This is ridiculous and the worst customer service I’ve ever received
Love the people!! Always there to advise you about the products and ALWAYS super friendly.
Close to Home. Very Friendly… they have lots of sales all month long. Point system is awesome. Ty beyond Hello
It was very nice setting I had a wonderful Experience!!! Totally answered any question I had and super nice although they owe me $50 I haven't seen it put back in my account yet so as soon as I see that they've done that then they can have 5 stars , I know Raven will make sure everything's OK!!
Love this store. They are so nice and helpful!!
Some of the people are nice here, but most of them are extremely rude. I was charged twice for an order and they tried to get me to send them my bank statements via email??? Seems very unprofessional to me for something that wasn’t my fault at all. The wait times are long and the prices are high. I like the curbside but most of the time it’s too busy to even use. Maybe hire more staff and do a more extensive interview? Cute decor though 😂
Great dispensary. This one in particular usually has the best deals on vape cartridges.
It's the best people are always nice and polite that weighed on you
I have a friend who is disabled and these guys really made him feel welcome and took very good care of him 🌈❤️
The menu is kinda basic. The wait time to get in and get out is outrageous. Like seriously it’s ridiculous. And the workers have this vibe as if because they are there all day, that it’s ok for customers to wait there however long. If you have a line out the door there’s no reason every register shouldn’t have a employee behind it ringing people up. The rewards program isn’t any better. It’s to the point that it’s really not worth it. Vytal Options, specifically the one in Lancaster, is a much better choice in my opinion. Everything they offer beats this dispensary by a mile.
For a first timer experience, as someone who's hard of hearing, I can say this was an awesome experience.If you're new, read the signs on the door with instructions, to show your ID and they will open the door.Very friendly, understanding and patient people working inside to make sure they understand what you're needing and find the right products.Would highly recommend stopping in if you're in the program.
Friendly atmosphere and good customer service, not to mention they're close by.
Awesome place and awesome staff!! Everyone is very nice and will help you in any way. I'll never stop going here!
Best dispensary around. Knowledgeable staff, easy rewards system and they are open late. Can't go wrong here.
I got pregnant and had to stop smoking and I had over $100 worth of points. No one told me that I had 6 months to use the points and I lost them all because I couldn't use them since I was pregnant. I would at least like my points back
Prices are higher than rise and curaleaf. And they often carry 2 gram buckets. If beyond hello wants my business they're definitely going to have to step up their game big time. I'll go here an absolute last resort. Nice team but almost every dispensary has a nice, personable team.
My wife goes here quite often with me. The curbside pickup people are always wonderful and quick. The reward points system seems to be really nice as well.
So far this is my favorite dispensary to have visited. I just wish that I live closer to it I would definitely go to a lot more!! First impressions was the dispensary just looks amazing beautiful Gucci makes you feel like you’re getting top-notch product!! And then you get to interact with the staff. Which tons of information super friendly down to earth all about the product and what your needs are!!
Very helpful! I totally did not know what to expect. I was guided through the process and advised what to purchase. Highly recommend this place if you're like me ...first timer and no clue what you need.
Kind and courteous staff. Plenty of product in stock at all times. The rewards program is a very nice bonus. Convenient location too.
Recently I had made a purchase & the card readers were moving slowly. I decided to cancel my card transaction & just pay in cash. Well, my card transaction ended up going through & my bank was unable to refund me, so I had technically paid double for what I got. I went to the store directly & in just a few minutes I was issued a full cash refund! I’ve never had a bad experience here & this just added to it. All of these people that work here really care about who comes in! I appreciate every single one of them for dedicating so much of their time to every person who comes in.
Only dispensary that allowed me to stack discounts....as a Veteran it was much appreciated and they definitely earned a repeat customer. *Edit...no longer allowed to stack discounts and very limited selections. But military mondays are 25% off orders.
My new place to go. Great products at some better prices than what the competition is selling at. Great staff and beautiful building
I was blown away by the look of the establishment. The business looked professional, the staff was very knowledgeable when I had questions and I was very happy with my purchase. Will continue doing business with this establishment for a long time.
Awesome place! Very clean and easy service. The staff are amazing and very friendly. I highly recommend! (NPI)
This is my new go to dispensary! This place is so clean and upscale. I am pretty new to medical program and the manager,Chris, took his time with me, so patient and kind as is everyone that works there! I really like the atmosphere there and I feel totally comfortable there.
They are so awesome. Make the whole experience so comfortable and easy. The only place I will ever go.
It was really a great first experience. The staff was super friendly, the store was very clean, and I didn’t have to wait long at all. I will definitely be going back.
This was my first time to a dispensary ever & I'm so glad I chose Beyond Hello! The staff was exceptionally friendly & the place is very clean. This is going to be my go-to place for my medical marijuana needs.
Clean, ample parking, staff that are so knowledgeable. Love the curbside pickup makes it easy for me. Very very nice place
Beyond hello is a very nice place. Great place to go. Would highly recommend!
Leesh was incredibly helpful as it was my first time at a dispensary and was a bit overwhelming at first. Pointed me exactly in the right direction and helped me with every little question I had. I couldn't possibly recommend going here more for their wide selection, good prices and a calming environment
Absolutely a top of the line dispensary! From their products,prices to the staff!!! One of Beyond Hello's main goals is,educating each client & catering to the client's individual needs! I'm totally diggin the point system in place as well! I ???? highly (no pun intended)recommend Beyond Hello with a 10/10 ????
First time visiting today and I can say this is the dispensary from now on I am going too. Very clean and neat. I felt like I was walking into a hotel it is so nice. Very nice staff as well!
Nice and convenient location. Fast and informative service. Will be my new dispensary. Also the rewards program is great
It’s the worst dispensary I’ve been to so far. You always have to wait. It’s never fast in and out. And they have the smallest menu and barely ever have anything I want. Total disappointment every time I go. I’ll take the longer drive for now on and go to delta 9. Now that place is awesome.
Quick. Order online. Show up and within a minute already making my purchase and going. Quick and friendly.
Cozy and friendly atmosphere and a superb staff makes this one of my favorite dispensaries. Plus, they have a great selection and competitive prices. I'd give them more stars if I could.
It's a very nice facility. I like the laid-back vibe, and the books are an added touch for people to learn more about the different uses of mj.
The atmosphere was clean and relaxing. The staff was friendly, knowledgeable, and professional. The discounts and quality will definitely be bringing me back.
I just recently was approved for a medical marijuana card to help with my health issues.I had no idea where to even begin with selecting products, so I was hesitant when I entered the Irwin facility for the first time, but my fears quickly faded away when I was greeted by very friendly staff, and they guided me on the first steps to the process.After filling out paperwork, I was immediately taken back to a room to speak privately with a pharmacist.After reviewing my current medications and my health issues, he recommended products that he felt would benefit me.I then was greeted by a staff member who was very informative about questions I had about the products, and took her time to go over the paperwork that was sent home with me.I definitely feel at ease now, and I highly recommend visiting the Irwin store.Everyone was very kind, caring, and informative!Michele W.North Huntingdon, Pa.
People are friendly and very helpful. Love they are open 7 days a week,very convenient. Also love that they are literally a 2 minute drive from me.
My first visit to this store was a really good experience. Staff is great and super helpful. I like how there are discounts for veterans and other groups as well. As well as the loyalty program, but you have to sign up. There are also great lock bags for your prescription meds and accessories. In multiple case sizes and they’re nicely made and esthetically pleasing. Every time I have been there I have had a great experience!!
First time visit was great. The staff is very knowledgeable and friendly. The building remodel looks wonderful. They have a patient rewards program and I will definitely be visiting regularly for my medication.
This place has wonderful staff who make the process easy and welcoming, a recently paved parking lot making access for disabled persons much safer. I really enjoy the atmosphere inside both the lobby and limited access areas. The selection of product doesn't disappoint but I am admittedly easily pleased with selections.
I had my first visit to the newly opened Beyond Hello today (opened March 2021)and had a great experience! I have to update this because on my second trip there I found out that they had gotten rid of the new patient discounts that I thought I would still have available when I returned so that was a disappointment. The reward points program for established customers is the best I have seen yet along with Rise. There's a lot of dispensaries that are not offering any real loyalty program or discounts and I have saved a lot because of these programs. Always inquire with staff as to what discounts are available and make sure you complete the sign up online to collect your points.
They have better deals and sales than any other local dispensary, but they close 15 minutes earlier than they claim that they do. Some transparency on that would be great so that patients don't waste their time and gas just to be turned away at the door. If you stop seeing patients at 7:45 just say that instead of advertising that you're open til 8. Seems like a bad business practice for a place that treats people with anxiety.
Absolutely an awesome experience!! The staff was amazing and very knowledgeable about the products. They also can help you out if you have a specific issue or pain problem by recommending specific medicine to give you quality of life back. Highly recommend the shop! ????
The staff are professional and friendly. From what I've seen they are able to get customers in and out fast, which is a plus for me. Other dispensaries which shall not be named have had me wait 1-2 hours in line to pick up my online order. I've never had this issue at Beyond / Hello. Their prices are fair in comparison to other dispensaries and they offer rewards and discounts. ????
Gotta say,. I love this place. Incredible staff, very welcoming and immaculate. Great prices, large variety and sweet deals to be had. Enjoy!
I absolutely love it here. The staff is very nice, informative, and the atmosphere is perfect. Very good experience and even better product????
I had my first visit to the newly opened Beyond Hello today (opened March 2021)and had a great experience! The staff was extremely welcoming & friendly, the new patient discounts are awesome $20 off $100, $10 off $50, $5 off any amount, as well as the reward points system for established customers is the best I have seen yet with Rise being second in reward discounts and that is money off the products not just a points for free batteries etc.. They provided me with the bag pictured and if you return with it for subsequent visits they donate a dollar to charity. My friend and I will definitely be back!
1st time patient and they made the process as easy as possible. Staff was knowledgeable and very friendly. Top notch service and a very clean environment. 100% going back
First time to this brand new dispensary, grand opening today. Very nice, well organized. Good sale prices and incentives to earn rewards when you buy. They had a nice selection today of dry herb. I hope to make coming here a habit.