Great customer service good vibe clean environment and just an awesome place to conduct business
Great quality & helpful budtenders. Selection is ok but certainly not the greatest. Frequent sales also are great value. 5 star if more variety of flower
One of my favorite dispensaries in the Lehigh Valley. Very clean inside and the associates were extremely knowledgeable about any questions that I had. The 2 customer associates that I interacted with were fantastic! Bella and Steven were so helpful and friendly and made me feel relaxed because it was the first time I was at this dispensary. I will definitely be returning!
Great service and care. Open on Easter too! Tim was extremely friendly, helpful, and personable. He walked me through some things and helped me find exactly what I needed. 10 out of 5 stars.
Friendly, informative staff. Not crowded the times I've been in there. Lots to choose from. It's in a strip mall, so easy parking.
I love this dispensary!! The staff is always so welcoming and friendly. The general manager- laura, is absolutely amazing!! she is so sweet and so nice to talk to. it always makes my day to chat with her!
Walking in the door, you just know this is a quality business. The products are top of the line...but you can get many of the same products at other dispensaries. What makes Beyond Hello special are the people! Laura is the store supervisor and is so nice and helpful, she makes me smile when I see her. All the people are great but I'd like to specifically mention Bella Craig. She's an encyclopedia! When I'm talking to her about what I'm looking for, I can tell that she is actively listening by her eye contact and her follow up questions. Her recommendations are spot on. Although I singled out Laura and Bella - all the employees are knowledgeable and so friendly. I enjoy going to the store and am always happy with my purchases. Keep up the good work Beyond Hello and don't move the Bethlehem location because it would be heart breaking
First time at this location and it won't be the last. I filled out my paperwork and Laura, I think she's the manager, took me back right away. I've always had to wait at least 10 minutes or more anywhere else. I didn't have an order and she asked some questions and made recommendations I would not have picked. I'm glad I trusted her, because I had the best sleep of my life last night. 100% will be back. This is my new place. Ask for Laura, you won't be disappointed. Great music by the way. Love the little lounge on the sales floor. Hidden gem in an area filled with dispensaries.
I’ve been to many dispensaries in the area but I keep coming back here because the staff is amazing. They all recognize me and seem genuinely happy to see me when I come in. They do different deals all the time so something is always on sale. 10/10 would recommend.
Staff is awesome Tim is the best at his job always helpful. Absolutely love going there. Please get more Rythm products if you can!
Awesome people, great sales, and overall great and satisfied with my service everytime!
Knowledgeable staff and quick service. Don't think I've ever waited more than 5 minutes even when they're super busy
This was my dispensary until I was diagnosed with CHS (cannabinoid hypermesis syndrome). One of the things I miss most about the product is coming to this place and seeing their friendly faces. I always felt so at home and welcome here. Miss you guys - good luck ❤️
The staff are so nice and helpful! Always a quick and easy experience here.
Someone recommended Beyond Hello to me. I live a mile away and never knew it was there! I met the manager, Laura today and she is so warm and funny. I met Denise to, who suggested a lot of good things for me and I dont smoke.. I can't wait to try the trocke! Beyond Hello Bethlehem is highly recommended. I'll never go back to KCR or Ethos.
Always a pleasure to shop here. Everyone is very kind and knowledgeable.
Awesome dispensary with awesome people! Today Tim helped me and has plenty before, but he is always super helpful and knowledgeable with any questions I have and is very friendly! Overall, all staff is very good and helpful!
Everyone is so polite and patient. Also when you have a issue they go BEYOND and do more then they should too help.
Beyond my favorite dispensary to go to! Staff is always friendly from the time you enter the building until the time you leave, always super helpful as well!! Always great deals going
Pro: Closest dispensary in my area, easy access and parking.Cons:- Most expensive Dispensary in the area area- Online ordering platform is not user / mobile friendly at all.- Unfriendly customer service- Product description does not match what you buy (thc%, terp profile) were inaccurate by >2%- When there are deals that rival other dispensaries in the area, don't be fooled. You'll find almost year-old bud during their sales.Last time I gave this place a try.
I go to this dispensary all the time, the staff is amazing! The other night I happened to leave my debit card behind as I was checking out and they went as far as to not only call to inform me; but they also waited after closing hours for me to come back and make sure it was returned to me right away! Very grateful for them saving me the headache of having to report my card missing, especially right before the holidays.Every member of the staff that I’ve met has excellent customer service skills!
great place... the staff is always friendly, professional and will to help. Met the manager today - Laura i think (?) ..had an issue with an order she was exceptional - super customer oriented. Place is super nice looking and online orders are really easy and savestime. the biggest plus is that they have great sales all the time. highly recommend!
Friendly environment. Located in a high traffic area however very discrete building. They offer rewards for purchases which is always a plus in my opinion.
Just overall pretty decent, a little in your face with the "inclusivity" stuff, not against it just a bit much for a dispensary a place for medicine. Decent selections, house brand the lab is actually okay with some people complaining of the cart failures I've never had one and love their northern lights. They should have sales/promotions more often but I think they know being out where they are and little competition theres no need to do such. Overall you will be pleased for the most part but really nothing special compared to the rest in the greater area.
Product and staff are good but the speed of service is critically slow. This is the only dispensary I visit that still manages to have me wait 20 minutes with one person ahead of me despite havint ordered online ahead of time. I wish this was an isolated incident, but too often the norm and not the exception. Unfortunately, I will prioritize other dispensaries over this location due to this issue, alone.
This is my favorite dispensary but it's also the closest to where I live. I've been visiting this dispensary since Dec 2021.They're always nice and helpful. I'm a trans man and I don't have the money to change my name but I let them know to not use my legal name and they are super understanding and never been weird about it. It helps me feel safe.The only downside is that their stock goes really fast. I've had to wait weeks for my strains to restock.Still, I recommend this place just for their friendly and helpful staff.
This is THE best dispensary I have been too and my favorite. The staff here are the nicest people I have come across in any Beyond Hello. I've had some issues with certain strains and they found something I wouldn't think to have ever tried and it became my favorite. (Garlic Butter) The customer service and and knowledge is the best!
Remodeled looks great, Awesome staff, needs more sales & discounts tho.
UPDATE! BH is still amazing. I’ve had a few than desirable experiences lately at other dispos. Recently went back to BH and all is well with the world. It was nice to be served with prime e and humility. No condescending attitudes.Original review.What can I say? Beyond is a great dispensary. They have some great sales and an amazing rewards program.I still visit the West Chester, Pa. Both locations have served me with quick knowledgeable service at competitive price points. One thing though, I use the West Chester location mostly. It’s sometimes a long wait. But they do have free WiFi so it’s not that bad. parking lot is a bit tight too. All in all check out beyond. See what you think!
A little difficult to find but other then that as good as any other Beyond Hello we have seen
¡TOP FLIGHT and MUY NICE! Nothing but good words for this place. PROFESSIONAL to the "T". Staffs Knowledge is next level and not intimidating. New School feel and appeal, old school viewed and "Jawn" approved. Learn something new on every visit. They make healing FUNdamental. Home Base. ¡Muchos Thank you Beyond Hello!
The place is nice and ppl are friendly but was shorted a full gram. Did look off so I scaled it.
Beyond Hello is the only place I go for what I need. Always a great selection, and the staff is knows their stuff. Denise, my budtender, was great at finding what I needed. A+
Great place AND great products AND great selections. Their brands are priced fairly and of good quality in case anyone is wondering. Employees here are super nice, friendly, helpful, knowledgeable and good at helping you find the right medicine for your particular needs. They also give discounts which are similar to the other dispensaries. In addition they have a point reward system, which means more ways for discounts. One of my favorite dispensaries.
Excellent customer service and friendly staff! They also have a decent selection which is always a plus
Nicest people in all the dispensaries in Lehigh Valley. Very professional. Products are on point!!
This is hands down the best dispensary ever!! Anytime, anywhere! The staff is genuinely friendly, knowledgeable, and helpful. The prices are good and the rewards program is actually rewarding. Thank you Hello/Beyond Bethlehem and thank you Hello/Beyond Bethlehem staff for being legitimately awesome😎❤️🌻🦋
It was my first time coming here and everything went smoothly. I had to wait outside for a moment, but that’s because it was the day before Christmas. so everyone seemed to be making last minute stops. They were quick about making sure everyone received some type of attention even if they were super busy. I was let in, had my ID checked, and asked to fill a super simple and quick form for new patients. It probably took 10 minutes to see someone, and they were knowledgeable as well as patient. They got my order sent to the checkout person, and they quickly got my order together. Initially, I was told they didn’t have a product when talking to the first person, but once I went to pay, they were actually able to get me one of the products I had asked for! The first couple times my card didn’t work (I was using credit, didn’t realize they only accepted debit) and they showed a lot of patience with me when I had to find my debit card. I paid, got in and got out! Great experience so far! Also, I wanted to tip the workers but they don’t accept them. Being able to tip the workers here would be a great addition to your policy, a wonderful bunch of people work here!
Went in on Thursday early afternoon, young lady helped me pick out my product and use my first time discount. Very helpful staff. Building is under construction so be prepared for some noise, but when I went I was in and out in about ten minutes so it wasn't bad.
The Bethlehem Beyond/Hello is the best in the area. Every time I visit all of the staff are welcoming, kind, and very knowledgeable about the product. This store embodies patient care and making sure the patient gets the product they need.
Super great staff! I wasn’t a fan of a product I received and upon calling to explain I received so help as well as other positive tips! Tim was very helpful in the process and pointed me in the direction of things that may assist me. He was great as well as the rest of the staff !
Great staff. The women and men who work here are nice and know their products.
Very helpful staff and waiting area is clean and you can view different products. Great selection and sales!
What can I say? You want the dispensary where everybody knows your name? Come here. The staff is courteous, kind, efficient, and knowledgeable. They remember what you ordered previously, they take the time to enroll you in their awesome loyalty program, and the sales - THE SALES ARE THE BEST AROUND. Do yourself a favor, stop by this little gem of dispensary. Right now they have 99 different kinds of flower on the menu. You won't be disappointed - guaranteed.
Great selection of products and customer service is top notch. They really care about the patient here and its very welcoming atmosphere, looking forward to visiting again! ????
I’ve had nothing but great experiences with Beyond / Hello. Kind and mindful staff, great selections, and they always seem to be running a promotion.I’ve found that a lot of dispensaries seem have this low-key undercurrent of acting like a corner dealer who has paid the cops to look the other way, and that’s a kind of icky way to paint and treat the patients paying them for medication. B/H Bethlehem constantly seem to be on top of their stuff in an industry that’s developing products exponentially quicker than the access to information to parse the benefits and risks of each item. B/H employees are a wealth of insight and seem happy to share it, where by comparison, I have been on the receiving end of literal eyerolls after asking for a comparison of two products at another local company.Overall, I’ve found constant great customer service at B/H, along with a comfortable waiting room setup, and fantastic accessibility options like their website and curbside pickup. I wouldn’t hesitate to direct people to their business for anything that pertains to navigating through the fog of the both incredibly necessary and healing, but increasinglyproblematic PA MMJ industry.Shout out to Tim, who recommended a salve (that I wouldn’t have chosen myself) that cooled off my arthritic pain in under 20 minutes. Thanks dude.????
What can I say? Beyond is a great dispensary. They have some great sales and an amazing rewards program. I also use the location In a West Chester, Pa. Both locations have served me with quick knowledgeable service at competitive price points. One thing though, I use the West Chester location mostly. It’s sometimes a long wait. But they do have free WiFi so it’s not that bad. parking lot is a bit tight too. All in all check out beyond. See what you think!
I would travel just for the great selection they have. The excelent service was a bonus.
Best dispensary I have been to. The prices are competitive with other dispensaries. The staff really knows there stuff and can help with any questions I have. If they don't know something they always have a pharmacist on staff who does. The products are always changing which is awesome to try a bunch of new stuff.
This is by far the best dispensary in Bethleham. The customer service is top notch and makes me feel like I'm getting a quality product and at a fair price.
I placed an online order for pick up 10:30-11:30. No text no email no update. Called the place several times and no answer. Good thing I didn’t actually pay yet.
I understand if beyond hello wants to implement a no cell phone use policy, but make sure you enforce it for EVERYONE! I was scrolling through Facebook waiting my turn and I was told I wasn't allowed to use my cell phone. Fine. 2 other people came in behind me and they were on their phones THE ENTIRE TIME and not 1 word was said to them...?! I really keep trying to give this place a chance but 95% of the time I go its a terrible experience.
I can’t begin to say how happy I am with this store. The staff is always extremely happy and pleasant to work with. The store is impeccable and clean always and the products are top quality. Selection is more than ample. They even offer curbside pickup. I am trying to think of anything negative in my experience with this store and can not come up with anything. Would have given a sixth star if possible. If you all at Beyond/Hello read this all I can say is keep doing what you’re doing!
Very nice workers here and clean store. Line gets a little long after 5pm but not very crowed during the afternoon. Great deals sometimes and reward points!
Long story short, I called three times, three different days, having to leave a message every time, and never received a call back!! WTH?? Needless to say, I went elsewhere and was helped right away and treated with respect. I actually like "the other place" much better! Maybe I should thank Beyond Hello for not returning my calls, because I never would have realized there was a better place to shop!
This is my go to place, staff is always great! Great point for purchase program, not much waiting time and I'm usually in and out in 15 minutes. But I am getting disappointed of the flower selection, not like it was, always had higher thc flower, but lately not good! Please get better!
Please blow the tiny battery powered fan into the waiting area (I believe it belongs to one of the employees, so please just buy another one for the store if need be); it gets way way *way* too hot in that room, I will change this review and change the rating to 5 stars right away if this changes, it's just absurd how hot that room gets. Please don't suggest curbside, b/c I come here so that i don't have to do curbside. Others may be too polite to say anything but the tempurature is unsafe and inhumane. Otherwise good experiences here
Very nice staff .super helpful first visit consult.
Very nice. A great first time experience. The pharmacist was very helpful. I would 100% recommend this place!
This is the most absolutely helpful dispensary. The staff is so friendly...and also very knowledgeable. There was alot of supplies... everything was organized very well
What a delightful experience.The outside is a dead strip mall and their sign is a folded over cloth sign that I thinks says “Beyond/Hello” that barely covers the old GreenGoods sign. The inside is small and cute, not as nice as other dispensaries but this dispensary has very kind and helpful staff who are very knowledgeable and offers curbside pickup. I’m eager to see what Beyond/Hello does with this space.
Very kind and educated staff. Store is beautiful inside.
Very good selection, they offer great discounts other dispensary’s do not. Like a groundhogs day special, and super bowl that can really save you some money. They do have long wait times depending on when you go. But the staff is super nice and helpful. Overall one of the top dispensary’s around.
Always a great experience, good products, great service. My favorite dispensary
After dealing with keystone this is the best place by far fresh stuff and if they have expired products they let you know and give u a discount they have discounts for Medicare and vets and thats how this community should be honest and helping the sick
I tried to get an “appointment” here today. Not till SATURDAY! I am pretty sure today is Wednesday. So I have to wait 3 days just to video conference. I already did all that waiting for the government to get there head out of the sand and legalize it. Nah I’m good. They do seem to have a nice selection though. Far more diversified than any I had seen.
Great products, great staff. The Pharmacist is very thorough in helping you find the right medication for you. The people that check you in are very accommodating, friendly, and professional. Wonderful job in choosing employees Green Goods! It's what keeps me coming back to your dispensary, rather than trying another that may have slightly better pricing.