Vireo Health Dispensary in White Plains, NY
Based on 426 reviews
discover A.
1712340985
wrote a review and the owner told me to contact them via email, that was two weeks ago and two emails sent and the only emails I received were that they received my email and would get back to me. This corporate office is just as dishonest and untruthful as the employees at the white plains location, be careful with this specific location and company because they will be nowhere to be found if you have an issue, which is criminal because it’s a medical dispensary not a hotdog truck parked on the side of the road. No wonder their company is hemorrhaging money and their stock price is under 50 cents. NY state should investigate this company because they have shown their true greedy colors, and there’s no way they’re following the NYS cannabis laws, they operate nothing like Curaleaf, Etain, and Verilife, which all have live customer service to help you, not just automated AI email grift, Etain is literally a few blocks from this place, it’s all female owned and a much better product, atmosphere, and customer service, Curaleaf, and Verilife are great to, further away, but they offer free delivery
Cecilia T.
1712336580
I’ve seen some awful reviews for this location and I’m here to tell you it’s all NONSENSE. Just people that can’t understand the theory of supply and demand. They are kind, polite and extremely helpful. No one has ever judged my orders or me for that matter. And most importantly they give me the most courteous service. I personally use it for chronic pain. They never disappoint and always answer any questions I may have and they do it politely. From reception, to the doctors to the dispensers… AMAZING AND HIGHLY RECOMMEND! Thank you for your amazing service. ❤️🙏🏻 IT IS A VERY DISCRETE LOCATION AND CLEAN. JUST MAKE AN APPOINTMENT, DO AS YOU’RE TOLD AND HAVE PROPER DOCUMENTS. EASY AS THAT!
Mike P.
1711549637
Good products but make it extremely uncomfortable when going in there and making a purchase . Act like its a top secret place and the way they act is just wierd. Very cold feeling . Dont let the pharmacist push on you what he wants to sell ! Pick what you want. I tired to change my order once over the phone and gave me such a hard time omg. Get the delivery if you can Instead of going in there .
Dirk D.
1702219658
I am not one to leave reviews until absolutely necessary.I will get right to it,upon not being able to place my order they pushed it back a few day which was the first red flag.Upon arriving at Vireo white plains,the kid at the front desk was rude and short with me not very welcoming at all,can be intimidating to newer card holders.The biggest issue came when I was paying for the order it came to $125 not very much medication ,the pharmacist came out and I felt like the judgement started as he was telling me I am good for over a month don't try to put another in again.I did not understand the small caps neither does the state they are looking into the irregularities within Vireo health,I'm under the impression they are already in trouble legally hence the caps and the strict attitude
Matthew J.
1700082243
The first dispensary ever to refuse my order due to a recent purchase at another dispensary completely unaffiliated with them. I had no idea that was even possible.No worries now that there is a 100% legit recreational dispensary literally 5 minutes away right near the City Center.Staff acts like they're doing you a favor and set arbitrary limits on what registered patients can purchase contrary to New York State's publicly posted guidelines.Cannabis is a cash crop that practically sells itself and please, for the love of the highest power, stop calling yourselves pharmacists when you aren't even budtenders.I wonder if their arrogance is due to being one of the two licensed (medical) dispensaries in Westchester? That's about to change very soon!Every time I would place an order here, I would anticipate the phone call shortly after from one of the staff to inform me that my order cannot be approved. Since nobody from Vireo can clearly explain the logic to their "rules", I called the NYS Office of Cannabis Management and got the information right from the source.
ctuk91
1699471301
Pretty much the same issue as all the other reviewers. They cancel orders without contacting you first. This is the only location that denies you for purchasing at other dispensaries. Their queens location doesn't have the same issue at all. They make it extremely difficult to pick up your medication. I won't be patronizing this place any longer and urge everyone else to do the same.
John G.
1692111960
Cancel the order without reaching out first and claim it’s because of system. Spoke to a person the day before how once I answer their survey/info system I would be good to go despite doing that months ago for vireo after my renewal. Not once mentioned how a future potential order from the same company would cancel it out. I get told day after the sale instead of the system automatically rejecting it.Vireo needs to get their act together and have the system automatic reject an order explaining why instead of having one of their workers break the bad news. I shouldn’t have to input my renewal info twice to the same company.Edit: the kicker is the other order that I originally put in I was told day before I was getting it they no longer had the products in stock so order had to be canceled.
Ari
1692034335
Terrible service, constantly denies orders yet Vireo Delivery (which is done through their Queens location) always fills orders no matter how much you get. Even a rep from the Queens location said to not even bother with them because they know they do that. The fact another Vireo location is telling their customers about how incompetent their other White Plains location is says more than enough about how the business is run there. Just read any of the other reviews.
John G.
1691427929
Cancel the order without reaching out first and claim it’s because of system. Spoke to a person the day before how once I answer their survey/info system I would be good to go despite doing that months ago for vireo after my renewal. Not once mentioned how a future potential order from the same company would cancel it out. I get told day after the sale instead of the system automatically rejecting it.Vireo needs to get their act together and have the system automatic reject an order explaining why instead of having one of their workers break the bad news. I shouldn’t have to input my renewal info twice to the same company.
LisaMarie G.
1690926184
This dispensary has very good sales on flower. however, my experience with the dispensary in white plains is the MOST complicated and doesn't fit my personal customer care. I do not recommend this dispensary
Gloriana M.
1687308707
They are very convenient to my place of work, but with convenience comes a headache. They are so strict on the amount you are allowed. I called the state and they have no idea why. I told my prescribing physician and he can’t understand it either. So I found a medical place that limits you to 3oz a month and their customer service is excellent. You need a medical card but their way more better to deal with if you don’t need the headache.
Matthew J.
1686071883
While this place is conveniently located near shops, restaurants and isn’t far from i287, this place has a lot of kinks to work out if they want to remain open.Sure, they have a decent variety of products ranging from flower, vape cartridges, edibles and have some enticing sales, but what good is any of that when they tightly restrict what registered patients can purchase? Contrary to New York State guidelines, they set and enforce arbitrary policies which they can’t clearly explain.Due to me taking advantage of a good sale one month ago, they refused my order of a buy two, get one for $1 vape sale. I even explained that cannabis helps with my migraines since I am allergic to a lot of medications. Despite my last purchase being from last month, the earliest that I can order anything is July 2 which is over a month away.If you do purchase anything from here, be sure to check the package date and expiration date - especially on sale items (some of the flower is 6+ months old and anyone who knows will tell you how that can negatively affect the quality and effectiveness) yet they sell it medically. This place is not the only dispensary in Westchester and with more to come in the future, I hope Vireo gets it together. In the meantime, thanks for sending one of your “patients” to an adult use dispensary.
Tomas T.
1685460308
Doesn’t follow NYC guidelines says I’ve reached a 60 day supply & other dispensary’s claim that’s not true.. if I could put 0 I would, they’ll say anything to patients to save for themselves. Ain’t no way I’ve consumed 3 ounces in 60 days…
Vincent P
1683482564
Terrible. They don't pick up the phone. Rarely can you order something and get it same day. They limit the amount you are able to buy. The vapes they sell clog often leading to waste. Customer service is non assistant. Only thing good about this place is it's location which doesn't mean much when you can't buy what you want.
Kym T.
1682890871
I am new to medical, but had a horrible experience here. Not sure how they come up with there info on limits per month...and the guy on the phone sounded quite judgmental about it vs explaining. Way to go Vireo Health for treating medical customers this way! Continuing to take my business elsewhere and suggest others do the same! Should have looked at the other reviews, as I see this is a normal occurrence at this dispensary. Do better NY state!
CA A.
1679842959
Why can you not grow flower that is more than 20%? That in itself is pathetic vs your competitors.Second, the refill issue. You are interpreting the law wrong. Period. No other dispensary enforces arbitrary made up rules like you do. The fact that you DOUBLE DOWN and refuse to change despite pretty much every review complaining about the same thing - and funny how none of the other dispensaries have faced problems from violating this "rule." Because THERE ISN'T ONE - You made it up. Go somewhere more honest cause this ain't it.
Adam F.
1679322010
UPDATE: this store is dishonest and constantly changes their business practices without notification. Absolute scam. The ordering deadlines are arbitrary and inconsistent. I placed an order on Monday, was told I had to place order on Tuesday. I tried to place order on Tuesday and the service was down so I missed out on sale prices that I was told by employees would be honored. I’ll find a more honest dispensary elsewhere.
Malcolm W
1677694154
I’m new to the medicinal cannabis community. But in New York State you can have up to 3 ounces of flower . How come this place only provides you with 1 ounce per month. And i been to one other dispensary in Hudson Valley and they even stated I could buy 3 ounces. Lost my business
Adam F.
1676479193
The ordering deadlines are arbitrary and inconsistent. I placed an order on Monday, was told I had to place order on Tuesday. I tried to place order on Tuesday and the service was down so I missed out on sale prices that I was told by employees would be honored. I’ll find a more honest dispensary elsewhere.
Jeremy B.
1670946443
friendly receptionist. however this is the only dispensary i’ve been to in the hudson valley that has denied my purchase due to refilling less than two weeks earlier(which no other dispensary i’ve been to does, especially because my previous refill was no more than a 4 day supply) . good products, but if you want friendly service i’d recommend anywhere else. also not a good business practice to lie about state mandates on the phone when many other dispensaries have told me otherwise
Ian -
1669703300
Very disappointed with this location because they don't honor their own policies but instead fault their computer systems for not being updated. Somewhere in the mix they expect me to lose out on a promised discount. After a stern conversation with a rep who really didn't care about my problem I had to to threaten them with a bad review. Please take responsibility for your own mistakes Vireo! Can't wait for a Etain to open something in White Plains.
Harold K.
1669220810
Staff was very rude and inconsiderate. I also received the wrong strain. I feel that they are the most disrespectful staff I have ever met. Will have to look for new locations.
Ian L.
1666018639
Very disappointed with this location because they don't honor their own policies but instead fault their computer systems for not being updated. Somewhere in the mix they expect me to lose out on a promised discount. After a stern conversation with a rep who really didn't care about my problem I had to to threaten them with a bad review. Please take responsibility for your own mistakes Vireo! Can't wait for a Etain to open something in White Plains.
L L
1665762344
Scheduled a delivery for between 2 and 5pm. Driver didnt show up. Store was closed. Couldnt contact them thatnight. Called in the morning and they refused to make it right and deliver that day. I have no medical marijuana tomanage my pain. Now they refuse to deliver today.
Jeremy B.
1665253761
friendly receptionist. however this is the only dispensary i’ve been to in the hudson valley that has denied my purchase due to refilling less than two weeks earlier(which no other dispensary i’ve been to does, especially because my previous refill was no more than a 4 day supply) . good products, but if you want friendly service i’d recommend anywhere else. also not a good business practice to lie about state mandates on the phone when many other dispensaries have told me otherwise
Captain L.
1660024079
Vireo - #1 reason I won't shop at Vireo again: Hey staff you are shaping an industry in NY that is helping thousands... act like it! Many of you are the rudest and least knowledgeable of 7-8 dispensaries in the area. I can forgive lack of knowledge but huffing and puffing when customers ask questions... maybe another career.#2 You are advertising sales without the product. Your BOGO $4, I was told there was a Curaleaf recall and you won't be getting more in. But there's 22 days left of your big summer sale....... Sunnyside seems to have the weight....-
Joey M.
1658014067
Very detail oriented very nice people just have all of your documents ready especially your MMJ card. Wait patiently they only allow one person in at a time. Be sure to order before going online so that it's filled and ready and you will get notifications that it is ready if there is a problem they will call you. Probably best to bring cash if it's your first time there are other ways to pay like debit and Cannapay but if you don't have canopy debit may not always be available. So just follow the procedures produce the documents your asked and don't expect to rush through the door and you know they treat you great. There are certain discounts for compassionate reasons and you also earn points for every dollar you earned so is that up and they can go up to like 2500 points which equals l $125 savings or something of that nature. Very clean very professional pharmacists etc. I'd recommend it.
Joey M.
1655229337
Very detail oriented very nice people just have all of your documents ready especially your MMJ card. Wait patiently they only allow one person in at a time. Be sure to order before going online so that it's filled and ready and you will get notifications that it is ready if there is a problem they will call you. Probably best to bring cash if it's your first time there are other ways to pay like debit and Cannapay but if you don't have canopy debit may not always be available. So just follow the procedures produce the documents your asked and don't expect to rush through the door and you know they treat you great. There are certain discounts for compassionate reasons and you also earn points for every dollar you earned so is that up and they can go up to like 2500 points which equals like $125 savings or something of that nature. Very clean very professional pharmacists etc. I'd recommend it.
Tyler
1653685854
I’ve been to over a dozen dispensaries and 2 other vireos. This place is awful, slacks service and major management skills. I will be steering clear.
Kathryn C.
1651262280
While everyone save one woman is pleasant the one at a time policy is not in keeping with science. I go to the pharmacy to the doctor to any store and no where is the restriction enforced. Must keep up with public health policy and not make your own.
Mary F.
1648518931
Had a very positive purchase with Vireo today. I had technical trouble and they actually did it for me. I don't know where else to put this but I was thinking if a group of us that might be an Aetna Medicare patient would get together and chip in for a lawyer and sue the insurance company that we will definitely win. My doctor told me 2 of her patients have done this already and won. You can contact me through Facebook. Thank you again Vireo for all your help and honoring your word.
Anthony R
1646066141
high prices, low quality medicine. they also make you feel uncomfortable about trying to stock up during sales, the guy at the door tried to tell me I reached my limit even tho I was approved.
Eric M.
1642175093
Hands down the worst dispensary in NY state! Failure to follow the medical guidelines and access to customers. The laws were updated to allow a 60 day supply but they refuse to sell me an 1/8 today because I bough one 6 days ago. My prescription clearly states that 3.5 is only a 3-4 day supply. Not my first issue tune with this here but will def be my last. No other place has done this.What’s more is the fact that they lie and say it’s the state not approving when that is not the case, since every other place approves it. I will be filing a complaint with as this clearly causes proper access to a controlled medical prescription.EDIT: Over a week later, no one has reached out.To put access into a perspective you may understand. My 30 day supply of epilepsy medication is renewable after 23 days. Why is that? Because running out of medication could have negative consequences. That’s the reason they allow the possession and purchase of up to 60 days in NY. Not everyone can make every day or every week for that matter, especially considering the scarcity of dispensaries in this state. Not everyone drives. People have to go to work. This is why access is important.But also, blatantly lying to customers and blaming the state for your own failures is awful and exactly the reason why NY shouldn’t have let large companies take over the medical industry in this state. You don’t really seem to care about NY patients.
Bobby L.
1641530081
WOW! What an amazing experience! The staff at Vireo White Plains was on point. Everyone there was so friendly and knowledgeable. I was able to get a consult same day I called and spoke to a pharmacist. This was the first time I was really able to go over my medical conditions with a true marijuana specialist. The pharmacist provided me with various options and showed how I could save money on my medications since its not covered by insurance.I have gone to various other dispensaries in NY and this one is my new favorite spot! I am recommending all my friends to visit this dispensary as well. Fast and Friendly service.
Eric M.
1641229844
Hands down the worst dispensary in NY state! Failure to follow the medical guidelines and access to customers. The laws were updated to allow a 60 day supply but they refuse to sell me an 1/8 today because I bough one 6 days ago. My prescription clearly states that 3.5 is only a 3-4 day supply. Not my first issue tune with this here but will def be my last. No other place has done this.What’s more is the fact that they lie and say it’s the state not approving when that is not the case, since every other place approves it. I will be filing a complaint with as this clearly causes proper access to a controlled medical prescription.
Meaghan S.
1639845993
Do not recommend for medical marijuana. They do not follow the NY state policies, and their online ordering system is not efficient. Cancelled my order and will be going elsewhere
Monte G.
1636744760
This place needs help! Go to another place! There is discrimination and bias held with patients as their system extends the length of time medicine lasts you, compared to other licensed dispensaries. Currently patients should be able to have a 60 day supply, and this is the ONLY dispensary that does not abide by this State mandated supply amount. This has happened over seven times for me, which prohibits you from getting anymore medicine to alleviate your issues. Vireo Health, I hope you can also show some respect towards patients, and not be so disrespectful when talking to patients/customers. This is the main service failure! It's so sad and frustrating to hear a pharmacist(TJ) or manager(Alicia) patronize me and brainwash my understanding of the NYS supply law, and try to manipulate the system that effects a patient's ability to access medicine. How can a place like this look patients in the eyes, after they deny my order, and then another dispensary in NY says that there is no problem? Who is the owner of this company?
Allison S.
1631571130
EDIT: was 5 stars, back to 1. Now I remembered why I left. Bought $400 worth of Etain lozenges. As soon as I got the package, I opened one of the boxes, they were melted. I opened a 2nd box, melted. Couldn't get the plastic off, choked on plastic. Long story short, they claim my house is too hot (77°). Etain, the company claims there is NO WAY these could have melted in my home (I sent photos to bothb Vireo claims it's my failt, Etain says absolutely not and they don'tknow why Vireo won'treplace them). I've had these very lozenges in my pocket before and never seen melting like this. Their pharmacist wrote this:"Hi Allison,This is what the lozenges are supposed to look like. If you keep your house at 77 degrees it may be too warm for them I would recommend storing them in the refrigerator, or a cooler space."Best,VHNYNo...no they aren't supposed to look like this, and Etain confirmed it. Vireo will not replace them or refund my money so I can buy them elsewhere. Also, the box says not to store them below 50°. Refrigerators should be at 40°.Stay away if you dont want products that might have their integrity damaged by a dispensary that doesn't care about it's disabled & sick patients.
Allison S.
1631221813
I was a customer before, but changed to a local dispensary for convenience purposes. What a mistake! Brandon at Vireo - White Plains helped me get re-established as a client. He was helpful, answered questions, and couldn't have been kinder helping me get my order set & taken care of. Thank you so much for treating me with dignity & respect, Brandon (and Vireo)! Looking forward to my delivery tomorrow. Customer for life!
Joseph “Junior” A.
1629510610
My first experience with a N.Y. Dispensary. I had such high hopes, but unfortunately I was left extremely disappointed. Not too sure if I should explain my dilemma to Vireo Health or just try my luck at another establishment. In all honesty… The items I received are terrible. For the money I spent; I shouldn’t be this unhappy!
L C
1627923700
the staff's attitude has really gone downhill. Now you wait and wait and wait when you arrive to pick up an order that you are emailed and told is ready for pick up.Then you receive calls and are left messages when you specifically request that they do not leave messages.Each time you place an order, you are made to discuss your order and decision to order certain products with someone there. I feel like a high-school kid being stood before the principal. Its unnerving and unnecessary._____________________________________
Joyce M.
1626196065
The people there are always eager to help you and try to keep everyone happy
Barley T.
1625153852
Do NOT waste your time or money at this place. I ordered the vaporizer starter pack that is $99 and comes with three different cartridges. NONE of the cartridges arrived full. They barely had any liquid in them and I asked for a replacement. They kindly replaced them to only give me cartridges with even less liquid in them. The excuse I got is that they arrived "sealed" and cannot open to check for me. I also received another response saying it was ok that there was barely any liquid because it is actually there, even if it appears empty? Not sketchy at all... all in all I learned my lesson to do my research before making a purchase this size. I hope this helps people in the future!
Steve C.
1624493938
Vireo's online customer fulfillment system is not up to the task, for a number of different reasons. You can't trust that an order that was placed for delivery and confirmed will actually be delivered.It started with routine order placed online, for delivery. Vireo's order system accepted and confirmed the order, even though (unbeknownst to me at the time) my medical card on file with them had expired. The scheduled delivery window came and went with no delivery, so I went back online to check the order. It turns out their website has no direct way to check an existing order or get order details. The only way I could find to get to an existing order is to start a new one, starting from scratch with a zip code, then clicking through to a product menu. On the menu page there finally is a "login " button. After finally figuring out how to get into my account I was able to determine that the order had been canceled due to an expired card. I had received no communication from them that the order had been canceled, either by text or email. I then called the telephone number listed on the website. No one answered and I was asked to leave a message. I did that but didn't get a call back, so after an hour I called again and left another message. I also emailed them at the address given on their website, inquiring as to why the order wasn't delivered. I did get a reply to the email, stating only that that they had no delivery scheduled for me today. There was no mention of an existing order being canceled. So I called yet again and left another message. Someone did finally call, and I was able to get the card info updated. (One would think that I could do that online but that basic capability isn't present in their system either.) I complained to the phone rep that their order system was really bad, and she agreed with me!The bottom line is that their order system is poor in key respects. It accepts orders when it shouldn't, cancels them without notification to the customer, has convoluted navigation, lacks basic account management capability, and lacks capable and timely customer service. Don't trust that your order will be processed correctly at Vireo!
Kyle S.
1624401167
Waited over an hour for an order while I watched patients come and go. Poorly run establishment. You are better off getting it on the street. What is the point of time slots if vireo can’t even be ready by then.Brandon was very rude over the phone when asking when I can buy more medicine. They say 30 day supply, it’s been 31. He seems to not be able to answer my question so Instead gets an attitude and repeats himself multiple times giving no answer to my question and then hangs up. I asked about the 2000mg syringe which I have purchased many times before, but then says I need to restart at 1000mg? I have been purchasing from them for over a year. He left me confused and uninformed.
Dan
1619534275
ATTENTION!FIRST TIMERS - YOU NEED AN ONLINE CONSULTATION, MEDICAL CARD AND CERTIFICATION BEFORE PURCHASING ANYTHING. I AM NOT SURE WHY IT DOESN'T SAY THAT ANYWHERE ON THE WEBSITE. IN ADDITION, DO NOT COME 1 MINUTE LATE TO YOUR CONSULTATION. THEY WILL SKIP YOU. I DIDN'T KNOW THERE WAS A SUCH A HIGH DEMAND FOR MARIJUANA IN WHITE PLAINS THAT THEY COULDN'T WAIT ONE MINUTE. NEXT TIME I WONT USE THE BATHROOM BEFORE MY CONSULTATION.
Jeanette P.
1618513372
It's great. The staff is very helpful and educated. They make me feel at home, as well as a valued customer.
Joshua S.
1617829760
They've updated (down graded) the website which makes it extremely frustrating to place an order for delivery. Love the fact that they delivery for free, and always give the delivery guys a good tip!!
Kyle S.
1617232724
Waited over an hour for an order while I watched patients come and go. Poorly run establishment. You are better off getting it on the street. What is the point of time slots if vireo can’t even be ready by then.
Josie H.
1615156967
I purchased the red 250 mg vape pen from Vireo a few times. This vape clogs, lasts a short time and leaves so much residue inside the cartridge that cannot be used. When I’ve purchased a Theory product (or any other products elsewhere)I have the opposite experience. Also once called because when I first opened the box, the cart had leaked. They said I would have to come back and show them to see if they could fix it. How do you fix that? Lastly, after being questioned for 10 minutes by 3 staff members about what I do with their profits, a staff member asked if he could buy the edibles that I make with the flower I apparently buy too much of. Have to laugh at this point
Peter P.
1614102298
The team here are freaking awesome ! They are super cordial, knowledgeable, and friendly !10/10
Felicity D.
1611769883
Informative and attentive! They always answer quickly when i have a question or concern! Great place for those who need it!
Jet Insurance A.
1611185081
SO FAR ALL OF MY EXPERIENCES, EITHER DELIVERY TO MY HOUSE, OR PICK UP AT THE STORE, HAVE ALL BEEN WITHOUT ANY INCIDENT. DISCRETE, CONTACTLESS AND PUNCTUAL.
AM L.
1609953961
I am very happy with all my experiences. I have found the staff and everyone involved to be extremely helpful and professional. I very much appreciate the delivery service.
John D.
1609451821
Great service during the pandemic. Delivery really helped, too. Recommended!
Debra L.
1607440523
It gets a little backed up but well worth the wait! I have Crohn's Disease and after 1 year on oral blue I had my first normal colonoscopy. There was no mood altering effect! The vapor oil with more thc has been very successful treating my PTSD and insomnia!Now living with post covid POTS, I could not live without. Pain meds made me ill but the honey melts have made it livable! I pray for all the others like me to move to a state that's medical marijuana friendly!!!!! Its expensive, I only wish it was paid with a sliding scale!
Joyce M.
1606080595
Vireo Health in White Plains, is a great place to go!! All the pharmacists are on the ball , and the people who work there are nice , helpful and friendly!! They go above and beyond to make sure you get what you need.
Joyce M.
1605138635
Vireo Health in White Plains, is a great place to go!! All the pharmacists are on the ball , and the people who work there are nice , helpful and friendly!! They go above and beyond to make sure you get what you need.
Tim K.
1604723781
Staff on site is helpful, product is as described but extremely expensive, not only Vireo's faul, but the states. Website very cumbersome to navigate, tried to reorder a few times and gave up, just too much work.
Dominick G.
1603401399
Do not trust this company, they advertise one product and sell you another. For a while they had one variety of thc oil although they refuse to say what strain it was easy to deduce it was an indica. It was great for sleep. Then they changed the oil with no warning. The next three nights I couldn't figure out what was keeping me awake. Try Columbia Care in Brooklyn or Verilife in the Bronx, they also deliver and they will tell you whether it's indica/sativa/hybrid. They have more sales and better prices/products all around. Don't give your money to the opportunists at vireo
Chris B.
1601652827
Product is really good! My pain has been a bother lately. My first week on this product (distilled oils and lozenge) felt great! Canceled my cortisone shot appointment! Staff is really friendly and very easy to work with! Beginning in medical marijuana medicine this place is great! They deliver!
L C
1601612668
Uodate: the staff's attitude has really gone downhill. Now you wait and wait and wait when you arrive to pick up an order that you are emailed and told is ready for pick up.Then you receive calls and are left messages when you specifically request that they do not leave messages.Each time you place an order, you are made to discuss your order and decision to order certain products with someone there. I feel like a high-school kid being stood before the principal. Its unnerving and unnecessary._____________________________________I have been to the White Plains office twice now, and both times I was treated exceptionally well. They took the time to counsel me and to answer all my questions. I was very nervous at first but the employees are professional and friendly. For my second visit I ordered online and received a call back to confirm everything and to ask me how I was doing with my pain management. The thing is, I felt like they really wanted to know because they cared, not just because I was a customer. Thank you to Vireo for treating me like a person instead of a number.
Carlos M.
1600470007
Overall the (Red)THC Cartridge is the Best out of all the other medical marijuana dispensary Cartridges in New York! Curaleaf and Pharmacann cartridges do not compare. Vireo Cartridges are smoother and has higher-quality Oil. Plus they have a greater spectrum of CBD to THC ratios in their products for different medical conditions than any other dispensary In New York!
Peter H.
1600274321
Always a good experience at Vireo. Vireo Red oil products ease my cervical pain
iliana c
1598616581
They work fast, open 7 days a week and always make sure to ask if you have any questions. Which I really.i started with the starter pack and now I’m coming back for more.
Debbie M.
1598108151
I was so very impressed with the professionalism and knowledge of the staff of Vireo. I had used another dispensary, but wanted one that would deliver. So glad I chose Vireo. The pharmist was so caring and informative during my consult and really listened to me and addressed my concerns. If you are new to medical maijuana or just looking for a change, Vireo is the way to go.
Barri S.
1597620416
Excellent staff. Very helpful. Only negative is for me is limited choices. There’s mists, pills and vapes. I like edibles and wish they had them.
sean O.
1595645280
I have been going to viero health whiteplains. I buy the bulk oil to vape. They switched to a new oil that is do thick it does not work with their vape pens. I bought three different vape pens and none of them work. I called and emailed viero health with no response. I have spent alot of money buying their products and when you run into a problem they dont want to help. I bought the vape pen for the vape oil they sell and it dont work and they dont want to fix the problem. I will have to find a new place.
Joseph D.
1595047993
I believe Vireo is a great first experience for beginner and educated Medical Marijuana Card Holders. Great place to start & explore their many different selections they hold in store. Vireo doesn't just hold their own branded items with a option of four different company's with similar products. All products have a variety of low to high CBD to THC & low to high THC to CBD options for whichever type of consumption the patient desires. Employees are also fairly informative making sure the patient is more informed about products that work best for the prescribing condition. My first couple times picking up my medication from Vireo has been very smooth with zero occurring issues & reliable for returning missed calls.(Must leave Voicemail) Besides all that, as a new customer I'm a satisfied patient.
April S.
1594219846
Outstanding and caring staff. Highly recommend. Order was ready as promised. Thank you Vireo!
Robert B.
1593535532
My experience at the White Plains Vireo Health location was a very easy one. The people working there made my exchange very seamless.
Dennis S.
1593451150
This is a great place period. But If you are looking to get into the program or this is your first visit this is a great place to go. Schedule a consultation. They have a wide variety of products and are informed about all of them. Quality is excellent. Price is very competitive. If you have never been here before or it’s been a while since you have gone, I recommend you pay them a visit. They have increased their product line and decreased their prices. Employees were always great to deal with, friendly and knowledgeable. Thank you.
MG M.
1592163506
JP my pharmacist / consultant - amazing communicator and knowlegable.staff at WP office -efficient, courteous and kept me well informed upon arrival and prescription fulfillmentMedicine itself - wonderful improvement on my neuropathy.Vireo: a great choice, Great Brand, Great People- a Win Win for all.God Bless you .
Martin C.
1591906719
I really was amazed on how kind, knowledgeable, and fas was the service. Well trained staff. I will definitely recommend this place to a friend.
Jon
1589852492
This dispensary is efficient, their staff is polite. The products are always improving. Love this place
Bryant H.
1589294616
Simple and Efficient. Never had an issue with pickups, and they honor my veteran's discount at the door. Though I wish there was a way do to do that when ordering.Otherwise everything is great.
Carl R.
1588691009
Quick quality and smooth as butta...and they deliver ..as my underlying condition precludes me from getting around.
Giacomina M.
1585848581
I have used the dispensary for about four months. And my experience has been very positive. People they are very gentle and they know what they’re talking about. They are f Vr wet helpful.
Brenda G.
1585841204
Vireo is very educated dispensary & has the most helpful staff to do what is best for there clients. All precautions to keep everyone’s health & well being is met as well as taken very serious & well monitored. Thanks to Verio my health has improved with all there recommendations & support.
Charlene O.
1585348418
I spoke to a young lady on the phone today, who was asking about a change in my medication. She was very polite, knowledgeable, and helpful, and I was pleased and grateful for the assistance. Thank you! Stay safe, all!
Kimberly G
1584405502
The pharmacist was very helpful during my first consultation. It can be expensive finding the formulation that helps your pain the most. It’s unfortunate that insurance doesn’t pick up the cost of the products considering the benefit.
Lisa G.
1583510479
Great customer service and support, knowledgeable, friendly staff. Highly recommend Vireo Health for any MM needs.
Rosemary B.
1583099899
Everything run the super smooth. The people are very nice. And if you make a reservation, you really don't have to wait much at all. I was in and out.
Lynn S.
1578581659
It’s always a good experience. Friendly, professional staff. My order is always ready when I arrive to pick it up. I would highly recommend Vireo to my friends.
jess M.
1578573512
Extremely professional service by awesome staff that go out of their way to help making it easier to make your own decisions for treatment.
lindsay A.
1577198437
NICE PLACE, BUT THEIR PRICES ARE WAY TO HIGH FOR A SMALL AMOUNT OF PRODUCT! PEOPLE ARE SICK & NEED THIS STUFF & ITS WAY TO EXPENSIVE! ITS NOT RIGHT! IM GIVING 2 STARS CAUSE OF THE PRICES!⭐⭐
Michael D.
1575404979
Great experience. Friendly staff and nice facility. They not only offer in person services but virtual. Easily accessible. They deliver too.
Dom R.
1575122709
Professional and knowledgeable staff. The product really works to relieve chronic pain and inflammation. Highly recommend.
Lori E.
1574194192
On my 3 visits all of the employees were cheerful, competent and extremely helpful. I would highly recommend this dispensary.
mary F.
1573955111
When Vireo Health first opened up I wrote a negative review because of the prices being so high. I'm very happy to write a positive review as they have lowered their prices a great deal, have free delivery which is amazing when your bed ridden from disease and the delivery workers are very kind and pleasant to deal with. Also if your having trouble financially they give you a 10% discount to help those of us who cant work. Now all we need to do is get New York to let us smoke flower with all the negative reviews i see about vaporizers exploding I think its a safer choice. Ive never had a bowl or a joint, or blunt wrap explode on me.
Chris B.
1572292059
Product is really good! My pain has been a bother lately, Don’t like to take pain killers or over the counter meds! My first week on this product (distilled oils and lozenge) felt great! Canceled my cortisone shot appointment! Staff is really friendly and very easy to work with! Beginning in medical marijuana medicine this place is great! They deliver!
Jennifer R.
1571241174
It's s great place and in a good location. Everyone is friendly and helpful. I really do love this place.
Debra D.
1570891776
I continue to be impressed with quality of the products and excellent customer service. Vireo is an absolute pleasure to deal with. Highly recommend!
L C
1569989242
I have been to the White Plains office twice now, and both times I was treated exceptionally well. They took the time to counsel me and to answer all my questions. I was very nervous at first but the employees are professional and friendly. For my second visit I ordered online and received a call back to confirm everything and to ask me how I was doing with my pain management. The thing is, I felt like they really wanted to know because they cared, not just because I was a customer. Thank you to Vireo for treating me like a person instead of a number.
Annie B.
1567135851
Have been to the White Plains office for a year now. Each person I interacted with was very well informed, courteous, and patient. My aches and pains have diminished, and I am sleeping better. Thanks to all of you.Annie
Lynette O.
1564498353
I am grateful for my medical certification to begin with. Vireo, has been not only a God sent; but the staff is very private and professional with everyone. Questions are carefully answered. The office is clean and quiet making it comfortable at least in my opinion. I am very happy with not only the service but with their product as well. I wish they sold concentrates though, sometimes my pains are so bad I feel like only a concentrate will work because of potency. Thank you Vireo.
Nick B
1552516152
????2019 UPDATE (v.1a): Just wanted to note that Vireo now offers standing discounts for all active duty military personnel & veterans on all products offered, for every order placed ????????????????????.2019 UPDATE ????: Still the ???? dispensary in the area for all the reasons stated below. New for '19????: They've introduced full integration of the "Can Pay" debit card based, mobile fintech/payments app (technically it's a "lite" app- aka an icon on your ???? home screen/app list which launches a dedicated default browser tab, so very minimal storage space used by the app on your phone) for both in person & delivery transactions- set it up so all you do to pay is tap to open the app, enter your PIN & have the Vireo rep either scan the QR code on your ????'s screen or manually enter the one-time authorization code shown. Super easy, no ????(cash) required payments ????❗ Also newly available this year is the ???? "Etain" line of medical marijuana offerings...???? These span several blends/strengths, but most exciting (to me at least) are the ????, oral spray medications- a delivery system that Vireo did not previously offer & one that I'm beginning to use more frequently. Great idea ???? for those opposed to, uncomfortable or unfamiliar with vaping, as well as for ???? travel (given it's small sized bottle with a self-contained delivery method), but also good choice when looking for more value over oral oils & capsules ???? for certain blends offered by Vireo. Takes a little while to get used to the mixture of marijuana & mint taste????, but this medication offering is growing on me as I use it more frequently. Lastly, deliveries are now offered 7 days a week- still usually with a 1 business day wait from ordering to taking delivery of your medicine ordered, but with the weekend scheduled for delivering now, it's easier than ever to get your meds brought to you????❗ So still ????% the ???? place to go for your MM needs in the Westchester area- same great service provided to clients, with expanded/new payment, delivery & medication options over last year⚕️✅❕????2018 UPDATE???? Def recommend for best MM experience in Westchester! Helpful/kind staff all totally professional, very knowledgeable & always awesome 2 deal w. Top-quality medicines. Blends offered range from ↑THC/↓CBD, =/1:1 ratio, to↓THC/↑CBD (5 blends total) & all come in vaporizing oils, oral oils or oral capsules- ur preference. Must show valid NYS certificate & NYS MM ID card 2 enter- no +1's ever allowed! Street parking is best but there's a nearby parking lot 2. Only cash or debit ???? accepted 4 payment- no credit cards????! Not cheap but sliding fee scale if you qualify & I've been ????% happy w quality of the meds + care provided. Reliable home delivery offered locally 4 existing patients & very easy 2 use online portal (book a consultation & place an order for either in store pickup or home delivery). 0 complaints!???? 2018 UPDATE: All of the above remains true- Vireo is still the best ????️! They've invested in upgrading the office's waiting area, have added a 6th day of the week to their hours of business (MON), & have been making other noticeable upgrades to things such as safer product packaging. The 1 thing I'd like to revise is that while their prices still aren't cheap, they track with other area dispensary's prices, yet have very high quality medicines. Also I forgot to mention initially that the staff is always happy to work with you on finding the best treatment plan/blends for your needs- they will take as much time as required to ensure you'll feel totally comfortable, confident & content with your medication choices. Still ???? dispensary in Westchester for the client care provided, staff expertise/helpfulness, plus the high quality meds offered vs. their competition.????
223 E Post Rd
White Plains, NY 10601
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Payment Methods:
Cash Only
ATM Available On Site
Dispensaries Nearby
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ABOUT THIS DISPENSARY
Vireo Health, located at 223 E Post Rd in White Plains, is open to serve the cannabis community.
Medical: Yes
Recreational: No
Delivery: Yes
Before this dispensary could open, it was licensed by the state.
Product types and availability can vary from store menu to store menu, depending on demand. If Vireo Health in White Plains does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card, if needed, is universally accepted at any dispensary in White Plains.
Purchasing Marijuana Products at Vireo Health
Preparation Helps: See what’s available ahead of time. If Vireo Health in White Plains online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.
Low tetrahydrocannabinol (THC) cannabis with higher CBD products are generally available to patients as well who prefer the non-euphoric effect.
Contact the dispensary if you encounter product-related issues or problems. Vireo Health has a policy & procedure for this.
Please enjoy the menu products from this dispensary responsibly!
To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.
What People Are Saying
Based on 426 reviews
discover A.
1712340985
wrote a review and the owner told me to contact them via email, that was two weeks ago and two emails sent and the only emails I received were that they received my email and would get back to me. This corporate office is just as dishonest and untruthful as the employees at the white plains location, be careful with this specific location and company because they will be nowhere to be found if you have an issue, which is criminal because it’s a medical dispensary not a hotdog truck parked on the side of the road. No wonder their company is hemorrhaging money and their stock price is under 50 cents. NY state should investigate this company because they have shown their true greedy colors, and there’s no way they’re following the NYS cannabis laws, they operate nothing like Curaleaf, Etain, and Verilife, which all have live customer service to help you, not just automated AI email grift, Etain is literally a few blocks from this place, it’s all female owned and a much better product, atmosphere, and customer service, Curaleaf, and Verilife are great to, further away, but they offer free delivery
Cecilia T.
1712336580
I’ve seen some awful reviews for this location and I’m here to tell you it’s all NONSENSE. Just people that can’t understand the theory of supply and demand. They are kind, polite and extremely helpful. No one has ever judged my orders or me for that matter. And most importantly they give me the most courteous service. I personally use it for chronic pain. They never disappoint and always answer any questions I may have and they do it politely. From reception, to the doctors to the dispensers… AMAZING AND HIGHLY RECOMMEND! Thank you for your amazing service. ❤️🙏🏻 IT IS A VERY DISCRETE LOCATION AND CLEAN. JUST MAKE AN APPOINTMENT, DO AS YOU’RE TOLD AND HAVE PROPER DOCUMENTS. EASY AS THAT!
Mike P.
1711549637
Good products but make it extremely uncomfortable when going in there and making a purchase . Act like its a top secret place and the way they act is just wierd. Very cold feeling . Dont let the pharmacist push on you what he wants to sell ! Pick what you want. I tired to change my order once over the phone and gave me such a hard time omg. Get the delivery if you can Instead of going in there .
Dirk D.
1702219658
I am not one to leave reviews until absolutely necessary.I will get right to it,upon not being able to place my order they pushed it back a few day which was the first red flag.Upon arriving at Vireo white plains,the kid at the front desk was rude and short with me not very welcoming at all,can be intimidating to newer card holders.The biggest issue came when I was paying for the order it came to $125 not very much medication ,the pharmacist came out and I felt like the judgement started as he was telling me I am good for over a month don't try to put another in again.I did not understand the small caps neither does the state they are looking into the irregularities within Vireo health,I'm under the impression they are already in trouble legally hence the caps and the strict attitude
Matthew J.
1700082243
The first dispensary ever to refuse my order due to a recent purchase at another dispensary completely unaffiliated with them. I had no idea that was even possible.No worries now that there is a 100% legit recreational dispensary literally 5 minutes away right near the City Center.Staff acts like they're doing you a favor and set arbitrary limits on what registered patients can purchase contrary to New York State's publicly posted guidelines.Cannabis is a cash crop that practically sells itself and please, for the love of the highest power, stop calling yourselves pharmacists when you aren't even budtenders.I wonder if their arrogance is due to being one of the two licensed (medical) dispensaries in Westchester? That's about to change very soon!Every time I would place an order here, I would anticipate the phone call shortly after from one of the staff to inform me that my order cannot be approved. Since nobody from Vireo can clearly explain the logic to their "rules", I called the NYS Office of Cannabis Management and got the information right from the source.
ctuk91
1699471301
Pretty much the same issue as all the other reviewers. They cancel orders without contacting you first. This is the only location that denies you for purchasing at other dispensaries. Their queens location doesn't have the same issue at all. They make it extremely difficult to pick up your medication. I won't be patronizing this place any longer and urge everyone else to do the same.
John G.
1692111960
Cancel the order without reaching out first and claim it’s because of system. Spoke to a person the day before how once I answer their survey/info system I would be good to go despite doing that months ago for vireo after my renewal. Not once mentioned how a future potential order from the same company would cancel it out. I get told day after the sale instead of the system automatically rejecting it.Vireo needs to get their act together and have the system automatic reject an order explaining why instead of having one of their workers break the bad news. I shouldn’t have to input my renewal info twice to the same company.Edit: the kicker is the other order that I originally put in I was told day before I was getting it they no longer had the products in stock so order had to be canceled.
Ari
1692034335
Terrible service, constantly denies orders yet Vireo Delivery (which is done through their Queens location) always fills orders no matter how much you get. Even a rep from the Queens location said to not even bother with them because they know they do that. The fact another Vireo location is telling their customers about how incompetent their other White Plains location is says more than enough about how the business is run there. Just read any of the other reviews.
John G.
1691427929
Cancel the order without reaching out first and claim it’s because of system. Spoke to a person the day before how once I answer their survey/info system I would be good to go despite doing that months ago for vireo after my renewal. Not once mentioned how a future potential order from the same company would cancel it out. I get told day after the sale instead of the system automatically rejecting it.Vireo needs to get their act together and have the system automatic reject an order explaining why instead of having one of their workers break the bad news. I shouldn’t have to input my renewal info twice to the same company.
LisaMarie G.
1690926184
This dispensary has very good sales on flower. however, my experience with the dispensary in white plains is the MOST complicated and doesn't fit my personal customer care. I do not recommend this dispensary
Gloriana M.
1687308707
They are very convenient to my place of work, but with convenience comes a headache. They are so strict on the amount you are allowed. I called the state and they have no idea why. I told my prescribing physician and he can’t understand it either. So I found a medical place that limits you to 3oz a month and their customer service is excellent. You need a medical card but their way more better to deal with if you don’t need the headache.
Matthew J.
1686071883
While this place is conveniently located near shops, restaurants and isn’t far from i287, this place has a lot of kinks to work out if they want to remain open.Sure, they have a decent variety of products ranging from flower, vape cartridges, edibles and have some enticing sales, but what good is any of that when they tightly restrict what registered patients can purchase? Contrary to New York State guidelines, they set and enforce arbitrary policies which they can’t clearly explain.Due to me taking advantage of a good sale one month ago, they refused my order of a buy two, get one for $1 vape sale. I even explained that cannabis helps with my migraines since I am allergic to a lot of medications. Despite my last purchase being from last month, the earliest that I can order anything is July 2 which is over a month away.If you do purchase anything from here, be sure to check the package date and expiration date - especially on sale items (some of the flower is 6+ months old and anyone who knows will tell you how that can negatively affect the quality and effectiveness) yet they sell it medically. This place is not the only dispensary in Westchester and with more to come in the future, I hope Vireo gets it together. In the meantime, thanks for sending one of your “patients” to an adult use dispensary.
Tomas T.
1685460308
Doesn’t follow NYC guidelines says I’ve reached a 60 day supply & other dispensary’s claim that’s not true.. if I could put 0 I would, they’ll say anything to patients to save for themselves. Ain’t no way I’ve consumed 3 ounces in 60 days…
Vincent P
1683482564
Terrible. They don't pick up the phone. Rarely can you order something and get it same day. They limit the amount you are able to buy. The vapes they sell clog often leading to waste. Customer service is non assistant. Only thing good about this place is it's location which doesn't mean much when you can't buy what you want.
Kym T.
1682890871
I am new to medical, but had a horrible experience here. Not sure how they come up with there info on limits per month...and the guy on the phone sounded quite judgmental about it vs explaining. Way to go Vireo Health for treating medical customers this way! Continuing to take my business elsewhere and suggest others do the same! Should have looked at the other reviews, as I see this is a normal occurrence at this dispensary. Do better NY state!
CA A.
1679842959
Why can you not grow flower that is more than 20%? That in itself is pathetic vs your competitors.Second, the refill issue. You are interpreting the law wrong. Period. No other dispensary enforces arbitrary made up rules like you do. The fact that you DOUBLE DOWN and refuse to change despite pretty much every review complaining about the same thing - and funny how none of the other dispensaries have faced problems from violating this "rule." Because THERE ISN'T ONE - You made it up. Go somewhere more honest cause this ain't it.
Adam F.
1679322010
UPDATE: this store is dishonest and constantly changes their business practices without notification. Absolute scam. The ordering deadlines are arbitrary and inconsistent. I placed an order on Monday, was told I had to place order on Tuesday. I tried to place order on Tuesday and the service was down so I missed out on sale prices that I was told by employees would be honored. I’ll find a more honest dispensary elsewhere.
Malcolm W
1677694154
I’m new to the medicinal cannabis community. But in New York State you can have up to 3 ounces of flower . How come this place only provides you with 1 ounce per month. And i been to one other dispensary in Hudson Valley and they even stated I could buy 3 ounces. Lost my business
Adam F.
1676479193
The ordering deadlines are arbitrary and inconsistent. I placed an order on Monday, was told I had to place order on Tuesday. I tried to place order on Tuesday and the service was down so I missed out on sale prices that I was told by employees would be honored. I’ll find a more honest dispensary elsewhere.
Jeremy B.
1670946443
friendly receptionist. however this is the only dispensary i’ve been to in the hudson valley that has denied my purchase due to refilling less than two weeks earlier(which no other dispensary i’ve been to does, especially because my previous refill was no more than a 4 day supply) . good products, but if you want friendly service i’d recommend anywhere else. also not a good business practice to lie about state mandates on the phone when many other dispensaries have told me otherwise
Ian -
1669703300
Very disappointed with this location because they don't honor their own policies but instead fault their computer systems for not being updated. Somewhere in the mix they expect me to lose out on a promised discount. After a stern conversation with a rep who really didn't care about my problem I had to to threaten them with a bad review. Please take responsibility for your own mistakes Vireo! Can't wait for a Etain to open something in White Plains.
Harold K.
1669220810
Staff was very rude and inconsiderate. I also received the wrong strain. I feel that they are the most disrespectful staff I have ever met. Will have to look for new locations.
Ian L.
1666018639
Very disappointed with this location because they don't honor their own policies but instead fault their computer systems for not being updated. Somewhere in the mix they expect me to lose out on a promised discount. After a stern conversation with a rep who really didn't care about my problem I had to to threaten them with a bad review. Please take responsibility for your own mistakes Vireo! Can't wait for a Etain to open something in White Plains.
L L
1665762344
Scheduled a delivery for between 2 and 5pm. Driver didnt show up. Store was closed. Couldnt contact them thatnight. Called in the morning and they refused to make it right and deliver that day. I have no medical marijuana tomanage my pain. Now they refuse to deliver today.
Jeremy B.
1665253761
friendly receptionist. however this is the only dispensary i’ve been to in the hudson valley that has denied my purchase due to refilling less than two weeks earlier(which no other dispensary i’ve been to does, especially because my previous refill was no more than a 4 day supply) . good products, but if you want friendly service i’d recommend anywhere else. also not a good business practice to lie about state mandates on the phone when many other dispensaries have told me otherwise
Captain L.
1660024079
Vireo - #1 reason I won't shop at Vireo again: Hey staff you are shaping an industry in NY that is helping thousands... act like it! Many of you are the rudest and least knowledgeable of 7-8 dispensaries in the area. I can forgive lack of knowledge but huffing and puffing when customers ask questions... maybe another career.#2 You are advertising sales without the product. Your BOGO $4, I was told there was a Curaleaf recall and you won't be getting more in. But there's 22 days left of your big summer sale....... Sunnyside seems to have the weight....-
Joey M.
1658014067
Very detail oriented very nice people just have all of your documents ready especially your MMJ card. Wait patiently they only allow one person in at a time. Be sure to order before going online so that it's filled and ready and you will get notifications that it is ready if there is a problem they will call you. Probably best to bring cash if it's your first time there are other ways to pay like debit and Cannapay but if you don't have canopy debit may not always be available. So just follow the procedures produce the documents your asked and don't expect to rush through the door and you know they treat you great. There are certain discounts for compassionate reasons and you also earn points for every dollar you earned so is that up and they can go up to like 2500 points which equals l $125 savings or something of that nature. Very clean very professional pharmacists etc. I'd recommend it.
Joey M.
1655229337
Very detail oriented very nice people just have all of your documents ready especially your MMJ card. Wait patiently they only allow one person in at a time. Be sure to order before going online so that it's filled and ready and you will get notifications that it is ready if there is a problem they will call you. Probably best to bring cash if it's your first time there are other ways to pay like debit and Cannapay but if you don't have canopy debit may not always be available. So just follow the procedures produce the documents your asked and don't expect to rush through the door and you know they treat you great. There are certain discounts for compassionate reasons and you also earn points for every dollar you earned so is that up and they can go up to like 2500 points which equals like $125 savings or something of that nature. Very clean very professional pharmacists etc. I'd recommend it.
Tyler
1653685854
I’ve been to over a dozen dispensaries and 2 other vireos. This place is awful, slacks service and major management skills. I will be steering clear.
Kathryn C.
1651262280
While everyone save one woman is pleasant the one at a time policy is not in keeping with science. I go to the pharmacy to the doctor to any store and no where is the restriction enforced. Must keep up with public health policy and not make your own.
Mary F.
1648518931
Had a very positive purchase with Vireo today. I had technical trouble and they actually did it for me. I don't know where else to put this but I was thinking if a group of us that might be an Aetna Medicare patient would get together and chip in for a lawyer and sue the insurance company that we will definitely win. My doctor told me 2 of her patients have done this already and won. You can contact me through Facebook. Thank you again Vireo for all your help and honoring your word.
Anthony R
1646066141
high prices, low quality medicine. they also make you feel uncomfortable about trying to stock up during sales, the guy at the door tried to tell me I reached my limit even tho I was approved.
Eric M.
1642175093
Hands down the worst dispensary in NY state! Failure to follow the medical guidelines and access to customers. The laws were updated to allow a 60 day supply but they refuse to sell me an 1/8 today because I bough one 6 days ago. My prescription clearly states that 3.5 is only a 3-4 day supply. Not my first issue tune with this here but will def be my last. No other place has done this.What’s more is the fact that they lie and say it’s the state not approving when that is not the case, since every other place approves it. I will be filing a complaint with as this clearly causes proper access to a controlled medical prescription.EDIT: Over a week later, no one has reached out.To put access into a perspective you may understand. My 30 day supply of epilepsy medication is renewable after 23 days. Why is that? Because running out of medication could have negative consequences. That’s the reason they allow the possession and purchase of up to 60 days in NY. Not everyone can make every day or every week for that matter, especially considering the scarcity of dispensaries in this state. Not everyone drives. People have to go to work. This is why access is important.But also, blatantly lying to customers and blaming the state for your own failures is awful and exactly the reason why NY shouldn’t have let large companies take over the medical industry in this state. You don’t really seem to care about NY patients.
Bobby L.
1641530081
WOW! What an amazing experience! The staff at Vireo White Plains was on point. Everyone there was so friendly and knowledgeable. I was able to get a consult same day I called and spoke to a pharmacist. This was the first time I was really able to go over my medical conditions with a true marijuana specialist. The pharmacist provided me with various options and showed how I could save money on my medications since its not covered by insurance.I have gone to various other dispensaries in NY and this one is my new favorite spot! I am recommending all my friends to visit this dispensary as well. Fast and Friendly service.
Eric M.
1641229844
Hands down the worst dispensary in NY state! Failure to follow the medical guidelines and access to customers. The laws were updated to allow a 60 day supply but they refuse to sell me an 1/8 today because I bough one 6 days ago. My prescription clearly states that 3.5 is only a 3-4 day supply. Not my first issue tune with this here but will def be my last. No other place has done this.What’s more is the fact that they lie and say it’s the state not approving when that is not the case, since every other place approves it. I will be filing a complaint with as this clearly causes proper access to a controlled medical prescription.
Meaghan S.
1639845993
Do not recommend for medical marijuana. They do not follow the NY state policies, and their online ordering system is not efficient. Cancelled my order and will be going elsewhere
Monte G.
1636744760
This place needs help! Go to another place! There is discrimination and bias held with patients as their system extends the length of time medicine lasts you, compared to other licensed dispensaries. Currently patients should be able to have a 60 day supply, and this is the ONLY dispensary that does not abide by this State mandated supply amount. This has happened over seven times for me, which prohibits you from getting anymore medicine to alleviate your issues. Vireo Health, I hope you can also show some respect towards patients, and not be so disrespectful when talking to patients/customers. This is the main service failure! It's so sad and frustrating to hear a pharmacist(TJ) or manager(Alicia) patronize me and brainwash my understanding of the NYS supply law, and try to manipulate the system that effects a patient's ability to access medicine. How can a place like this look patients in the eyes, after they deny my order, and then another dispensary in NY says that there is no problem? Who is the owner of this company?
Allison S.
1631571130
EDIT: was 5 stars, back to 1. Now I remembered why I left. Bought $400 worth of Etain lozenges. As soon as I got the package, I opened one of the boxes, they were melted. I opened a 2nd box, melted. Couldn't get the plastic off, choked on plastic. Long story short, they claim my house is too hot (77°). Etain, the company claims there is NO WAY these could have melted in my home (I sent photos to bothb Vireo claims it's my failt, Etain says absolutely not and they don'tknow why Vireo won'treplace them). I've had these very lozenges in my pocket before and never seen melting like this. Their pharmacist wrote this:"Hi Allison,This is what the lozenges are supposed to look like. If you keep your house at 77 degrees it may be too warm for them I would recommend storing them in the refrigerator, or a cooler space."Best,VHNYNo...no they aren't supposed to look like this, and Etain confirmed it. Vireo will not replace them or refund my money so I can buy them elsewhere. Also, the box says not to store them below 50°. Refrigerators should be at 40°.Stay away if you dont want products that might have their integrity damaged by a dispensary that doesn't care about it's disabled & sick patients.
Allison S.
1631221813
I was a customer before, but changed to a local dispensary for convenience purposes. What a mistake! Brandon at Vireo - White Plains helped me get re-established as a client. He was helpful, answered questions, and couldn't have been kinder helping me get my order set & taken care of. Thank you so much for treating me with dignity & respect, Brandon (and Vireo)! Looking forward to my delivery tomorrow. Customer for life!
Joseph “Junior” A.
1629510610
My first experience with a N.Y. Dispensary. I had such high hopes, but unfortunately I was left extremely disappointed. Not too sure if I should explain my dilemma to Vireo Health or just try my luck at another establishment. In all honesty… The items I received are terrible. For the money I spent; I shouldn’t be this unhappy!
L C
1627923700
the staff's attitude has really gone downhill. Now you wait and wait and wait when you arrive to pick up an order that you are emailed and told is ready for pick up.Then you receive calls and are left messages when you specifically request that they do not leave messages.Each time you place an order, you are made to discuss your order and decision to order certain products with someone there. I feel like a high-school kid being stood before the principal. Its unnerving and unnecessary._____________________________________
Joyce M.
1626196065
The people there are always eager to help you and try to keep everyone happy
Barley T.
1625153852
Do NOT waste your time or money at this place. I ordered the vaporizer starter pack that is $99 and comes with three different cartridges. NONE of the cartridges arrived full. They barely had any liquid in them and I asked for a replacement. They kindly replaced them to only give me cartridges with even less liquid in them. The excuse I got is that they arrived "sealed" and cannot open to check for me. I also received another response saying it was ok that there was barely any liquid because it is actually there, even if it appears empty? Not sketchy at all... all in all I learned my lesson to do my research before making a purchase this size. I hope this helps people in the future!
Steve C.
1624493938
Vireo's online customer fulfillment system is not up to the task, for a number of different reasons. You can't trust that an order that was placed for delivery and confirmed will actually be delivered.It started with routine order placed online, for delivery. Vireo's order system accepted and confirmed the order, even though (unbeknownst to me at the time) my medical card on file with them had expired. The scheduled delivery window came and went with no delivery, so I went back online to check the order. It turns out their website has no direct way to check an existing order or get order details. The only way I could find to get to an existing order is to start a new one, starting from scratch with a zip code, then clicking through to a product menu. On the menu page there finally is a "login " button. After finally figuring out how to get into my account I was able to determine that the order had been canceled due to an expired card. I had received no communication from them that the order had been canceled, either by text or email. I then called the telephone number listed on the website. No one answered and I was asked to leave a message. I did that but didn't get a call back, so after an hour I called again and left another message. I also emailed them at the address given on their website, inquiring as to why the order wasn't delivered. I did get a reply to the email, stating only that that they had no delivery scheduled for me today. There was no mention of an existing order being canceled. So I called yet again and left another message. Someone did finally call, and I was able to get the card info updated. (One would think that I could do that online but that basic capability isn't present in their system either.) I complained to the phone rep that their order system was really bad, and she agreed with me!The bottom line is that their order system is poor in key respects. It accepts orders when it shouldn't, cancels them without notification to the customer, has convoluted navigation, lacks basic account management capability, and lacks capable and timely customer service. Don't trust that your order will be processed correctly at Vireo!
Kyle S.
1624401167
Waited over an hour for an order while I watched patients come and go. Poorly run establishment. You are better off getting it on the street. What is the point of time slots if vireo can’t even be ready by then.Brandon was very rude over the phone when asking when I can buy more medicine. They say 30 day supply, it’s been 31. He seems to not be able to answer my question so Instead gets an attitude and repeats himself multiple times giving no answer to my question and then hangs up. I asked about the 2000mg syringe which I have purchased many times before, but then says I need to restart at 1000mg? I have been purchasing from them for over a year. He left me confused and uninformed.
Dan
1619534275
ATTENTION!FIRST TIMERS - YOU NEED AN ONLINE CONSULTATION, MEDICAL CARD AND CERTIFICATION BEFORE PURCHASING ANYTHING. I AM NOT SURE WHY IT DOESN'T SAY THAT ANYWHERE ON THE WEBSITE. IN ADDITION, DO NOT COME 1 MINUTE LATE TO YOUR CONSULTATION. THEY WILL SKIP YOU. I DIDN'T KNOW THERE WAS A SUCH A HIGH DEMAND FOR MARIJUANA IN WHITE PLAINS THAT THEY COULDN'T WAIT ONE MINUTE. NEXT TIME I WONT USE THE BATHROOM BEFORE MY CONSULTATION.
Jeanette P.
1618513372
It's great. The staff is very helpful and educated. They make me feel at home, as well as a valued customer.
Joshua S.
1617829760
They've updated (down graded) the website which makes it extremely frustrating to place an order for delivery. Love the fact that they delivery for free, and always give the delivery guys a good tip!!
Kyle S.
1617232724
Waited over an hour for an order while I watched patients come and go. Poorly run establishment. You are better off getting it on the street. What is the point of time slots if vireo can’t even be ready by then.
Josie H.
1615156967
I purchased the red 250 mg vape pen from Vireo a few times. This vape clogs, lasts a short time and leaves so much residue inside the cartridge that cannot be used. When I’ve purchased a Theory product (or any other products elsewhere)I have the opposite experience. Also once called because when I first opened the box, the cart had leaked. They said I would have to come back and show them to see if they could fix it. How do you fix that? Lastly, after being questioned for 10 minutes by 3 staff members about what I do with their profits, a staff member asked if he could buy the edibles that I make with the flower I apparently buy too much of. Have to laugh at this point
Peter P.
1614102298
The team here are freaking awesome ! They are super cordial, knowledgeable, and friendly !10/10
Felicity D.
1611769883
Informative and attentive! They always answer quickly when i have a question or concern! Great place for those who need it!
Jet Insurance A.
1611185081
SO FAR ALL OF MY EXPERIENCES, EITHER DELIVERY TO MY HOUSE, OR PICK UP AT THE STORE, HAVE ALL BEEN WITHOUT ANY INCIDENT. DISCRETE, CONTACTLESS AND PUNCTUAL.
AM L.
1609953961
I am very happy with all my experiences. I have found the staff and everyone involved to be extremely helpful and professional. I very much appreciate the delivery service.
John D.
1609451821
Great service during the pandemic. Delivery really helped, too. Recommended!
Debra L.
1607440523
It gets a little backed up but well worth the wait! I have Crohn's Disease and after 1 year on oral blue I had my first normal colonoscopy. There was no mood altering effect! The vapor oil with more thc has been very successful treating my PTSD and insomnia!Now living with post covid POTS, I could not live without. Pain meds made me ill but the honey melts have made it livable! I pray for all the others like me to move to a state that's medical marijuana friendly!!!!! Its expensive, I only wish it was paid with a sliding scale!
Joyce M.
1606080595
Vireo Health in White Plains, is a great place to go!! All the pharmacists are on the ball , and the people who work there are nice , helpful and friendly!! They go above and beyond to make sure you get what you need.
Joyce M.
1605138635
Vireo Health in White Plains, is a great place to go!! All the pharmacists are on the ball , and the people who work there are nice , helpful and friendly!! They go above and beyond to make sure you get what you need.
Tim K.
1604723781
Staff on site is helpful, product is as described but extremely expensive, not only Vireo's faul, but the states. Website very cumbersome to navigate, tried to reorder a few times and gave up, just too much work.
Dominick G.
1603401399
Do not trust this company, they advertise one product and sell you another. For a while they had one variety of thc oil although they refuse to say what strain it was easy to deduce it was an indica. It was great for sleep. Then they changed the oil with no warning. The next three nights I couldn't figure out what was keeping me awake. Try Columbia Care in Brooklyn or Verilife in the Bronx, they also deliver and they will tell you whether it's indica/sativa/hybrid. They have more sales and better prices/products all around. Don't give your money to the opportunists at vireo
Chris B.
1601652827
Product is really good! My pain has been a bother lately. My first week on this product (distilled oils and lozenge) felt great! Canceled my cortisone shot appointment! Staff is really friendly and very easy to work with! Beginning in medical marijuana medicine this place is great! They deliver!
L C
1601612668
Uodate: the staff's attitude has really gone downhill. Now you wait and wait and wait when you arrive to pick up an order that you are emailed and told is ready for pick up.Then you receive calls and are left messages when you specifically request that they do not leave messages.Each time you place an order, you are made to discuss your order and decision to order certain products with someone there. I feel like a high-school kid being stood before the principal. Its unnerving and unnecessary._____________________________________I have been to the White Plains office twice now, and both times I was treated exceptionally well. They took the time to counsel me and to answer all my questions. I was very nervous at first but the employees are professional and friendly. For my second visit I ordered online and received a call back to confirm everything and to ask me how I was doing with my pain management. The thing is, I felt like they really wanted to know because they cared, not just because I was a customer. Thank you to Vireo for treating me like a person instead of a number.
Carlos M.
1600470007
Overall the (Red)THC Cartridge is the Best out of all the other medical marijuana dispensary Cartridges in New York! Curaleaf and Pharmacann cartridges do not compare. Vireo Cartridges are smoother and has higher-quality Oil. Plus they have a greater spectrum of CBD to THC ratios in their products for different medical conditions than any other dispensary In New York!
Peter H.
1600274321
Always a good experience at Vireo. Vireo Red oil products ease my cervical pain
iliana c
1598616581
They work fast, open 7 days a week and always make sure to ask if you have any questions. Which I really.i started with the starter pack and now I’m coming back for more.
Debbie M.
1598108151
I was so very impressed with the professionalism and knowledge of the staff of Vireo. I had used another dispensary, but wanted one that would deliver. So glad I chose Vireo. The pharmist was so caring and informative during my consult and really listened to me and addressed my concerns. If you are new to medical maijuana or just looking for a change, Vireo is the way to go.
Barri S.
1597620416
Excellent staff. Very helpful. Only negative is for me is limited choices. There’s mists, pills and vapes. I like edibles and wish they had them.
sean O.
1595645280
I have been going to viero health whiteplains. I buy the bulk oil to vape. They switched to a new oil that is do thick it does not work with their vape pens. I bought three different vape pens and none of them work. I called and emailed viero health with no response. I have spent alot of money buying their products and when you run into a problem they dont want to help. I bought the vape pen for the vape oil they sell and it dont work and they dont want to fix the problem. I will have to find a new place.
Joseph D.
1595047993
I believe Vireo is a great first experience for beginner and educated Medical Marijuana Card Holders. Great place to start & explore their many different selections they hold in store. Vireo doesn't just hold their own branded items with a option of four different company's with similar products. All products have a variety of low to high CBD to THC & low to high THC to CBD options for whichever type of consumption the patient desires. Employees are also fairly informative making sure the patient is more informed about products that work best for the prescribing condition. My first couple times picking up my medication from Vireo has been very smooth with zero occurring issues & reliable for returning missed calls.(Must leave Voicemail) Besides all that, as a new customer I'm a satisfied patient.
April S.
1594219846
Outstanding and caring staff. Highly recommend. Order was ready as promised. Thank you Vireo!
Robert B.
1593535532
My experience at the White Plains Vireo Health location was a very easy one. The people working there made my exchange very seamless.
Dennis S.
1593451150
This is a great place period. But If you are looking to get into the program or this is your first visit this is a great place to go. Schedule a consultation. They have a wide variety of products and are informed about all of them. Quality is excellent. Price is very competitive. If you have never been here before or it’s been a while since you have gone, I recommend you pay them a visit. They have increased their product line and decreased their prices. Employees were always great to deal with, friendly and knowledgeable. Thank you.
MG M.
1592163506
JP my pharmacist / consultant - amazing communicator and knowlegable.staff at WP office -efficient, courteous and kept me well informed upon arrival and prescription fulfillmentMedicine itself - wonderful improvement on my neuropathy.Vireo: a great choice, Great Brand, Great People- a Win Win for all.God Bless you .
Martin C.
1591906719
I really was amazed on how kind, knowledgeable, and fas was the service. Well trained staff. I will definitely recommend this place to a friend.
Jon
1589852492
This dispensary is efficient, their staff is polite. The products are always improving. Love this place
Bryant H.
1589294616
Simple and Efficient. Never had an issue with pickups, and they honor my veteran's discount at the door. Though I wish there was a way do to do that when ordering.Otherwise everything is great.
Carl R.
1588691009
Quick quality and smooth as butta...and they deliver ..as my underlying condition precludes me from getting around.
Giacomina M.
1585848581
I have used the dispensary for about four months. And my experience has been very positive. People they are very gentle and they know what they’re talking about. They are f Vr wet helpful.
Brenda G.
1585841204
Vireo is very educated dispensary & has the most helpful staff to do what is best for there clients. All precautions to keep everyone’s health & well being is met as well as taken very serious & well monitored. Thanks to Verio my health has improved with all there recommendations & support.
Charlene O.
1585348418
I spoke to a young lady on the phone today, who was asking about a change in my medication. She was very polite, knowledgeable, and helpful, and I was pleased and grateful for the assistance. Thank you! Stay safe, all!
Kimberly G
1584405502
The pharmacist was very helpful during my first consultation. It can be expensive finding the formulation that helps your pain the most. It’s unfortunate that insurance doesn’t pick up the cost of the products considering the benefit.
Lisa G.
1583510479
Great customer service and support, knowledgeable, friendly staff. Highly recommend Vireo Health for any MM needs.
Rosemary B.
1583099899
Everything run the super smooth. The people are very nice. And if you make a reservation, you really don't have to wait much at all. I was in and out.
Lynn S.
1578581659
It’s always a good experience. Friendly, professional staff. My order is always ready when I arrive to pick it up. I would highly recommend Vireo to my friends.
jess M.
1578573512
Extremely professional service by awesome staff that go out of their way to help making it easier to make your own decisions for treatment.
lindsay A.
1577198437
NICE PLACE, BUT THEIR PRICES ARE WAY TO HIGH FOR A SMALL AMOUNT OF PRODUCT! PEOPLE ARE SICK & NEED THIS STUFF & ITS WAY TO EXPENSIVE! ITS NOT RIGHT! IM GIVING 2 STARS CAUSE OF THE PRICES!⭐⭐
Michael D.
1575404979
Great experience. Friendly staff and nice facility. They not only offer in person services but virtual. Easily accessible. They deliver too.
Dom R.
1575122709
Professional and knowledgeable staff. The product really works to relieve chronic pain and inflammation. Highly recommend.
Lori E.
1574194192
On my 3 visits all of the employees were cheerful, competent and extremely helpful. I would highly recommend this dispensary.
mary F.
1573955111
When Vireo Health first opened up I wrote a negative review because of the prices being so high. I'm very happy to write a positive review as they have lowered their prices a great deal, have free delivery which is amazing when your bed ridden from disease and the delivery workers are very kind and pleasant to deal with. Also if your having trouble financially they give you a 10% discount to help those of us who cant work. Now all we need to do is get New York to let us smoke flower with all the negative reviews i see about vaporizers exploding I think its a safer choice. Ive never had a bowl or a joint, or blunt wrap explode on me.
Chris B.
1572292059
Product is really good! My pain has been a bother lately, Don’t like to take pain killers or over the counter meds! My first week on this product (distilled oils and lozenge) felt great! Canceled my cortisone shot appointment! Staff is really friendly and very easy to work with! Beginning in medical marijuana medicine this place is great! They deliver!
Jennifer R.
1571241174
It's s great place and in a good location. Everyone is friendly and helpful. I really do love this place.
Debra D.
1570891776
I continue to be impressed with quality of the products and excellent customer service. Vireo is an absolute pleasure to deal with. Highly recommend!
L C
1569989242
I have been to the White Plains office twice now, and both times I was treated exceptionally well. They took the time to counsel me and to answer all my questions. I was very nervous at first but the employees are professional and friendly. For my second visit I ordered online and received a call back to confirm everything and to ask me how I was doing with my pain management. The thing is, I felt like they really wanted to know because they cared, not just because I was a customer. Thank you to Vireo for treating me like a person instead of a number.
Annie B.
1567135851
Have been to the White Plains office for a year now. Each person I interacted with was very well informed, courteous, and patient. My aches and pains have diminished, and I am sleeping better. Thanks to all of you.Annie
Lynette O.
1564498353
I am grateful for my medical certification to begin with. Vireo, has been not only a God sent; but the staff is very private and professional with everyone. Questions are carefully answered. The office is clean and quiet making it comfortable at least in my opinion. I am very happy with not only the service but with their product as well. I wish they sold concentrates though, sometimes my pains are so bad I feel like only a concentrate will work because of potency. Thank you Vireo.
Nick B
1552516152
????2019 UPDATE (v.1a): Just wanted to note that Vireo now offers standing discounts for all active duty military personnel & veterans on all products offered, for every order placed ????????????????????.2019 UPDATE ????: Still the ???? dispensary in the area for all the reasons stated below. New for '19????: They've introduced full integration of the "Can Pay" debit card based, mobile fintech/payments app (technically it's a "lite" app- aka an icon on your ???? home screen/app list which launches a dedicated default browser tab, so very minimal storage space used by the app on your phone) for both in person & delivery transactions- set it up so all you do to pay is tap to open the app, enter your PIN & have the Vireo rep either scan the QR code on your ????'s screen or manually enter the one-time authorization code shown. Super easy, no ????(cash) required payments ????❗ Also newly available this year is the ???? "Etain" line of medical marijuana offerings...???? These span several blends/strengths, but most exciting (to me at least) are the ????, oral spray medications- a delivery system that Vireo did not previously offer & one that I'm beginning to use more frequently. Great idea ???? for those opposed to, uncomfortable or unfamiliar with vaping, as well as for ???? travel (given it's small sized bottle with a self-contained delivery method), but also good choice when looking for more value over oral oils & capsules ???? for certain blends offered by Vireo. Takes a little while to get used to the mixture of marijuana & mint taste????, but this medication offering is growing on me as I use it more frequently. Lastly, deliveries are now offered 7 days a week- still usually with a 1 business day wait from ordering to taking delivery of your medicine ordered, but with the weekend scheduled for delivering now, it's easier than ever to get your meds brought to you????❗ So still ????% the ???? place to go for your MM needs in the Westchester area- same great service provided to clients, with expanded/new payment, delivery & medication options over last year⚕️✅❕????2018 UPDATE???? Def recommend for best MM experience in Westchester! Helpful/kind staff all totally professional, very knowledgeable & always awesome 2 deal w. Top-quality medicines. Blends offered range from ↑THC/↓CBD, =/1:1 ratio, to↓THC/↑CBD (5 blends total) & all come in vaporizing oils, oral oils or oral capsules- ur preference. Must show valid NYS certificate & NYS MM ID card 2 enter- no +1's ever allowed! Street parking is best but there's a nearby parking lot 2. Only cash or debit ???? accepted 4 payment- no credit cards????! Not cheap but sliding fee scale if you qualify & I've been ????% happy w quality of the meds + care provided. Reliable home delivery offered locally 4 existing patients & very easy 2 use online portal (book a consultation & place an order for either in store pickup or home delivery). 0 complaints!???? 2018 UPDATE: All of the above remains true- Vireo is still the best ????️! They've invested in upgrading the office's waiting area, have added a 6th day of the week to their hours of business (MON), & have been making other noticeable upgrades to things such as safer product packaging. The 1 thing I'd like to revise is that while their prices still aren't cheap, they track with other area dispensary's prices, yet have very high quality medicines. Also I forgot to mention initially that the staff is always happy to work with you on finding the best treatment plan/blends for your needs- they will take as much time as required to ensure you'll feel totally comfortable, confident & content with your medication choices. Still ???? dispensary in Westchester for the client care provided, staff expertise/helpfulness, plus the high quality meds offered vs. their competition.????
