The Botanist Med Marijuana Dispensary in Buffalo, NY
192 Seneca Street
Buffalo, NY 14204
Buffalo, NY 14204
Hours of Operation:
Mon – Sat: 9am – 6pm
Sun: 10am – 4pm
Sun: 10am – 4pm
ATM Available On Site
FEEL GOOD TODAY
MEDICAL MARIJUANA DISPENSARY
The Botanist located at 192 Seneca Street,
Buffalo, NY 14204 is open to help patients get access and shop for regulated cannabis THC & CBD products.
What People Are Saying
10:39 11 Oct 22
This used to be my absolutely favorite dispensary and everything was great. They've done an overhaul. And some of the... people are outright just rude. Unfortunately I don't know how much longer I can come here. I've been coming since they opened but with the new overhaul I'm not sure if this is still the place for me. If you need help placing an order don't go here. They'll make you feel stupid if you need help.read more
20:38 08 Sep 22
Don't waste your time. They stop taking first time visitors at 4pm, so if you work, you won't be able to go here. Front... door security is rude and not helpful at all. Won't be giving them any of my moneyread more
16:29 01 Sep 22
The system needs to be fixed. I have an active medical card and got my wallet stolen, yet the facility wont accept my... temp card or my prescription although I’ve been here recently. I am extremely dissatisfied.read more
21:25 11 Jul 22
I literally cannot say enough about this dispensary in their staff! Their attention to detail in this ever-changing and... confusing medical marijuana program in New York City is unparalleled! It's my "cheers" "where everybody knows your name and they're always glad you came" coming from someone with physical and other disabilities I just cannot even explain the level of service that they have! I go in they know me by name! And every time I am greeted by a new person however they are so personable and friendly they'll say hi how you doing and get to know a little about you to help you with dosages and strength which everybody knows have endless combinations! By far the best dispensary in Western New Yorkread more
21:21 11 Jul 22
I cannot say enough about the staff at this dispensary! Coming from somebody with physical and other disabilities they... are very personal. I can definitely call this place my "cheers." "Where everybody knows your name and they're always glad you came." I am greeted by someone different every time yet everybody knows me by name when I walk in! I've gone to other dispensaries and it's very cold and unpersonable. Their attention to every single detail in this confusing and ever changing medical marijuana program is absolutely unparalleled! The customer service is out of this world! You can call and speak with someone to help place an order, delivery, or even speak to a pharmacist about your prescription and what dosages are correct for you. Five stars Plus! I refer everyone there! And I've never heard a complaint. And they even have a great loyalty/rewards program that can't be! A punch card when you spend over $110 times you get $100 off $200 and also $1 equals one point. A thousand points is $50 off $100 in botanist products or you can even use them on non botanist products 50 off 150. They really got this figured out! Stopping or give them a call you won't regret it!read more
23:11 20 Jun 22
Pretty fast and easy, staff is laid back and cool 😎. Products are best u can get in ny.
19:18 09 Jun 22
This gets a 2 star rating because they are price gougers. They charge insane amounts for their products, and there’s no... need to be greedy like that. The Botanist offers high quality distillate tinctures and edibles (but get you excited about the flavors to find out they are sold out 1 hr after you call to make sure and travel there) but their flower is below par and crushed up and dry, horrible taste. If they charge a fair price they will see more customers and higher return customers. I’m not going there ever again.read more
14:53 09 Jun 22
A new client. Pharmacist was extremely knowledgeable & friendly. I feel secure in getting my medicine
L M S J.
15:03 03 May 22
This is an UPDATED review.....I had a terrible initial experience at this location. I found myself there due to... convenience and location, the experience was TOTALLY DIFFERENT. The people were much more helpful and patient. It was near closing time and they allowed customers in and helped them. The time the staff member took to explain the products, my options, and how to change my prescription was refreshing. I wasn't rushed or pushed but given information so that I could make the best informed decision.read more
13:23 09 Apr 22
Very helpful to get everything accomplished! Very satisfied!
17:01 03 Apr 22
Super professional, super helpful and the staff is super friendly too. They have awesome promotions once you are a... normal/regular customer. Can't go wrong with their products.read more
04:59 28 Dec 21
Great customer service Staff is outstanding I'm very helpful
Jimmy's game play's and R.
02:22 09 Dec 21
Never has a good supply of flower mostly selling Columbia care and matter if and when they have it the few vapes they... do have are pretty good though love the indica and hybrid that are 65 customer service is on par with every other dispensary also found the menu of 50 items dissapointing honestly if you want good flower go to medmen if you want a good vape go hereread more
21:00 03 Dec 21
Needed help with a renewal of my card and came down to see Kelsey who was absolutely fantastic about helping me out,... very friendly and knowledgeable about the re-newal and all products, need help definitely see Kelsey, ????????read more
01:11 01 Dec 21
Everyone is so friendly every time I come in. They're always trying to help the customer save money and the point... system is fantastic. I've had my medical card since 2018 and this dispensary is by far my favorite in this area.read more
02:00 23 Nov 21
You guys were incredible today when you hooked my boy Todd up-thank you guys for being the best WNY has to offer!!!
18:53 19 Nov 21
This place is wonderful. The people are kind, informative, and the place has a very natural feel, as opposed to others... in the area, that have more of an apple vibe. To be honest, I haven't used them much as I don't often go downtown. Their selection has grown a great deal since they first opened with humble offerings.I recently had surgery and can't drive yet, so I was happy to learn that they now offer delivery as well as a product type I've tried at the other dispensaries with mixed results. The gentleman I spoke with was so friendly, interested in my feedback, and due to my circumstance was kind enough to offer delivery personally the same day. That to me is above and beyond. That really took me by surprise, and I have so much gratitude for this kindness.So, in short, support these folks. I've never had to wait long, I've had near zero problems as compared to the competition, and they are just good people helping patients. Highest praise to these folks.read more
16:18 14 Nov 21
Everyone here is very nice. The staff are all very informative, nice and professional. They are happy to answer... questions, demonstrate and give recommendations. It's easy to get to, right off the thruway. I've never had to wait in line and they have a great loyalty reward program!read more
Beth A D.
13:21 09 Nov 21
Dr. Dan is AMAZING ????⭐️⭐️⭐️⭐️⭐️Explained... explained everything and made me feel at ease???? love the place❤️read more
14:04 14 Oct 21
Best service, best prices, and best quality in the area. Never had a problem with any of their cartridges. One of the... other places has carts that clog , or somehow leak down into the battery. Not too many things worse than a cart that doesn't work when you need it. Oh, and everyone I see working there is always smiling. It's so good to see people smiling.read more
18:10 01 Oct 21
Update 10/01/21: Terrible, literally one, selection of green 1:1 vapes. Go to MedMen for a 1:1 vape selection.Very... secure location with a very spa like feel to it. Everyone is very warm and welcoming. When I had to speak with the pharmacist about options there was a little hiccup that was solved in minutes. I personally go to DENT neurological and their recommendations are expected to be followed very specifically. I wanted to try the tincture option because it was more cost effective. When my script was looked up and it specified I had to use the capsules or vape the pharmacist was on the phone with DENT and got the tincture option cleared in minutes. Great service, a welcoming and comfortable environment that you can feel safe in. Highly recommend.read more
23:46 14 Sep 21
Very knowledgeable staff. They take time to explain products and make sure you have what you need
Kevin T J.
20:58 07 Sep 21
very friendly nice place to get the things you need
15:13 24 Aug 21
Very helpful and professional staff. Clean store with a wonderful selection of products. Without a doubt the best weed... store in the buffalo area.read more
Chef Kevin B.
00:53 24 Aug 21
Very great service. Knowledge of people to help you out.
15:35 12 Aug 21
Amazing staff, they're always willing to help with any questions I highly recommend if you're in the area!
20:45 06 Aug 21
I always have pleasant experience with the employees. Any questions you have they are helpful with
16:50 09 Jul 21
Are people there are kind, polite, and willing to work with you. Their prices are reasonable, and you never have to... wait too long. The interior has a clean aesthetic, and the employees have a very professional demeanor.read more
16:59 01 Jul 21
I did not receive the discount I was eligible for due to the girl forgot to put it in correctly. I was told she could... not re do the order correctly that she would put a note in and it would be corrected the next visit. The next visit came and I was denied the correct amount off. If this issue gets fixed I will change my review.read more
20:53 24 May 21
The Botanist is an excellent place. I've been coming for years, and they've always done me right. Friendly service, and... always helpful. I would recommend to anyone.read more
00:31 24 Apr 21
Excellent service! It was my first time there and t he pharmacist explained everything to me and made my decisions so... easy. Definitely check them out.read more
20:20 15 Apr 21
This is my edited review. That didn't last long. The only clerk and cash register were taking care of the same customer... for 20 minutes(or longer)while I and other customers walked out.Tried the Botanist again Same story, the one drawer that was open was taking care of a customer that needed a lot of instruction. Instead of handing customer off to someone that wasn't occupied, the clerk monopolized the only open drawer and the line got longer and longer and longer. This happens more often than not. If you are pressed for time save yourself time and aggravation and take the drive to Verilife!! I have tried more than twice and came away aggravatedread more
17:20 15 Apr 21
I was going in for the first time and Kelsey made me feel at home. She helped me print my temporary card without me... having to ask. She went into great depth on the products and their different affects. I would recommend this place to anyone looking for a good experience with friendly staffread more
19:16 08 Apr 21
Easy to find down town. Pharmacist was great. Nice selections and reasonable pricing. Good to be able to order online
13:21 15 Mar 21
I have to say I am very impressed by the Botanist. It is my go to spot to get anything I need. From my initial... conversation I was very impressed and felt very comfortable & happy by how knowledgeable the staff was. It’s nice and clean and I couldn’t recommend this place moreread more
21:14 12 Mar 21
Madison is wonderful, patient and kind. She went far out of her way to be asc helpful as possible. Couldn't have asked... for a more friendly and knowledgeable staff member to walk me through the processread more
16:33 05 Mar 21
The staff at the Botanist is amazing. They are so helpful with information about each product. It's also more... affordable to go to the botanist than other places. Very grateful for the Botanist.read more
13:01 09 Feb 21
Awesome experience. First time I visited I was brought in by myself to have a consultation to explain to me everything... that they have available. I was so surprised by the variety. The staff was super nice and very professional. Highly recommend.read more
22:09 03 Feb 21
The Botanist is the best dispensary is Buffalo. The selection is great and their service is even better.
16:18 02 Feb 21
Never had a bad experience here, even when I showed up right at opening and they were just unlocking the doors. My very... first time in, they were offering discounts for people who donated warm clothes and stuff to charity, and that's a small thing, but it's the kind of thing I like. I also like that they offer some products made in New York, though they could do more to point that out because I had to check the documentation to find it out.read more
16:54 21 Jan 21
The staff is very attentive to my needs. They let me into the shop even though it was closing time they were a great... help. Would recommend anybodyread more
14:50 19 Jan 21
Staff is very friendly and knowledgeable. Super clean inside. And a great selection for reasonable prices.
21:30 16 Jan 21
Very professional and helpful. I wasn't sure what to expect at first since I was new to having my card. The staff was... very friendly, informative and helped me figure out exactly what would help me. You can tell that they are knowledgeable and care about their costumers. Their store itself is so clean, classy and modern. I've decided to continue to go to the Botanist and would recommend them to anyone!read more
15:28 16 Jan 21
The botanist has very knowledgeable staff. It is a safe environment and I always able to purchase exactly what I want.
22:19 12 Jan 21
Quick service and knowledgeable staff, fair prices. I would recommend over verilife
18:55 02 Jan 21
By far best dispensary around ! All the staff are very kind and patient and I look forward to seeing their smiling... faces.read more
01:46 30 Dec 20
I wish I could leave no star at all. They don’t even deserve 1 star. I travel 60 miles one way to pick up for my wife... who is going through chemotherapy. This is the last time I will ever return. I always have some kind of issue with this place. The staff is awful here the man behind the glass don’t know what year it is. He had a 5 minute argument with me over my issue date on the card telling me it’s expired & over a year ago at that. The card was just issued in October of 20. I asked him what year he thinks we are in? Hello the dam card is 3 months old. Unbelievable is all I can say. Thank god I found another place to go to. Maybe they will be a little more appreciative of the 1000 a month I spend on medication. I hate to leave reviews like this because the owner is a nice guy. But being self employed I also understand you’re only as good as your staff.read more
16:12 22 Dec 20
Beautiful establishment very professional and caring staff. Feltvery welcomed on my first visit
18:45 30 Nov 20
The Botanist is a Great place to get your medical marijuana needs. Great staff, very friendly and knowledgeable. My... personal favorite is the boost vape. Compared to other local dispensaries taste amazing.read more
19:19 24 Nov 20
Always have a great experience at The Botanist. Beautiful atmosphere, knowledgeable staff, great products. Thanks guys!
21:16 21 Nov 20
Highly recommend, very friendly and clean. Good quality products. If you have a problem they're quick to fix it at... their expense.read more
14:38 19 Nov 20
Always friendly and helpful staff. Great products only negative I could say is I wish they had a little more variety... and kept more stock of certain items.read more
19:37 14 Nov 20
Very pleasant experience from the time I walked through the door. Office is very clean and staff is excellent!
11:55 12 Nov 20
Love The Botonist. Always have what I need and they're always helpful and friendly. Great atmosphere and business all... around.read more
16:58 04 Nov 20
The Botanist is a cool place. I'd recommend their Boost vape cartridges.
20:28 26 Oct 20
Excellent products. Great customer service
05:54 24 Sep 20
Best dispensary in wny. Suoer friendly and very knowledgeable.
21:54 13 Sep 20
Professional, accomadating, clean and courteous. Very informative and helpful too. Just wish comp would cover the... cost... ????????????read more
01:15 07 Sep 20
Helpful, pleasant people. Could have a bigger selection of cartridges, but other than that, no complaints!✌
17:59 10 Aug 20
I've waited 10 long years for this day, the day I walk in and legally purchase medicine and it went perfectly!... Pharmacist I talked to was professional and experienced! Explained the store, products and everything you need to know/questioned. And the products??? LEGIT, they have everything you could need at several different dosages, and the vape I got was the best I've EVER experienced. Can't wait to see what else they can do in the future!!!! Highly recommend!!! It's a medical provider, not a business!!!!read more
Sue Z P.
22:15 29 Jul 20
Friendly folks working to help educate and sell you the right thc/cbd balance for your ailments. You can also call... ahead and have a pharmacist consult over the phone. Then you know just what to buy when you arrive. Yoda the pharmacist was there my first visit and made a great impression, but all the pharmacists have been great so far.read more
L M S J.
21:37 29 Jul 20
Look for another place cuz this place is a joke. Apparently they don't have the staff to help new patients after 5 (... sign on the door not on their site). I drove 40 mintues to stand on the sidewalk in a line only to be told it was after 5(it was just after) and I would need to come back. There was only 1 person in line at that point so I'm sure they were too lazy not too busy. They line you up on Seneca St so everyone knows you're getting your prescription filled.read more
Kimberly Kaminski F.
21:44 21 Jul 20
Was just there. Even though Covid 19 restrictions, they were able to take time with a 1st timer. The pharmacist was... even nice enough to bring my RX out himself.The prices are a bit high but that's 55 percent sale tax. They do have some discount programs.I've tried my new product and it is working, where my plain CBD had failed. So, my money was well spent.read more
23:23 25 Jun 20
Excellent knowledge and the pharmacist is very personable when helping me make choices that fit my Dr’s prescribed... treatment for my particular needs. Quite impressive.read more
12:57 12 Jun 20
Great Store, Wonderful people. NYS 55% SALES TAX hurts everyone, Asked workers they said they wish the price was lower... as well but again NYS controls that. Besides that truly an amazing experience!!!!read more
12:00 29 May 20
Been there about 3-4 times already,I mean during this recent CV-19 event it’s a fair statement that interaction to look... inside is limited.The people seem pretty calm and respectful within my age group,however from the economic perspective someone like myself who uses medication on a daily basis due to my condition tolerance is high and So are the prices with never any kind of sale other than the initial “First Time” buyer discount.you will be dealing with patients such as yours truly,who come out of pocket unfortunately who Come back to purchase 2 Cartridges at a time spending almost $600 monthly meanwhile the Industry out west charges anywhere between $15-30 in your average 500MG half gram cartridge meanwhile over here Companies are trying to triple their Profit Margins,Its hard times as it is when will we all see sale discounts when purchasing 2 or more?also I tried their Own product The “Boost” the effects are okay for a Sativa but when I checked the amount of oil within the Cartridge it seemed so much less than a half gram cartridge for $70 I think that should be repriced the least,not sure if it was because the cartridge was a little wider with those bigger holes for the wick to absorb more vapor but I definitely prefer the Pharmacann style stainless steel cartridge.Nothing bad against them just definitely a change of prices need to happen ASAP all across NYS dispensaries.read more
23:52 27 May 20
Very knowledgeable pharmacist. Staff is friendly. Online orders are usually ready almost right away. Lots of social... distancing in practice.read more
14:07 24 Apr 20
I recieved the most prompt, and professional help that I've ever experienced during my first visit. The staff is very... friendly and efficient and extremely helpful. Thank all of you down at the botanist so much.read more
20:49 18 Apr 20
I used to go to another dispensary but they were always out of product. So today was my first time here, service A+ the... staff we're so kind and helpful I had questions about the different types of marijuana and they were very helpful and I was able to purchase 2 different types of thc. The product A+, the taste is great! Not harsh the battery pack is of good quality. I will be coming here from now on! In regards to Social Distancing, this company has the check in and out procedure down pat!! A+++. Im excited to try out some of your other products! I will be recommending you to a few of my friends that are replacing med men. Stay safe and ty for taking me on such short notice! ????read more
17:55 16 Apr 20
I love the place never had a problem and they let me know my certification was coming up the only thing I don't know is... how many product we.can buy a month I was told sevenread more
14:54 16 Apr 20
Thought this was one of the best places to go....Very helpful and friendly definitely going back
14:09 15 Feb 20
Very helpful , I will be back . They took the time to educate me on their products and what would be best for my... conditions . I love the discount they gave me too . Nice store and great staff . Looking forward to my next visit .read more
19:21 13 Feb 20
People are super friendly. Discounts for almost anyone. Great products.
20:36 12 Feb 20
Professional, informative. Easy experience. Would have been 5 stars but the prices are high.
21:49 04 Feb 20
The staff was so friendly and taught me so much. They helped with every problem I had and showed me how to start slow... and find the perfect help.read more
18:20 24 Jan 20
Very helpful customer service, great atmosphere and their products work wonderful! I highly recommend their boost... tincture and powder products! This is the best place in the entire area to get your product. Well done!!read more
14:37 11 Jan 20
The staff is very nice, makes it simple to get you're prescription filled and refilled!
11:05 10 Jan 20
I love that they sit down with you go over everything and help you find the best match for you
04:27 16 Dec 19
read the reviews the owner only responds to good reviews and never comments on the bad ones i have been here 3x and... will never ever go back people are rude and they are not even knowledgeable about the product they sellread more
13:18 13 Dec 19
Love this place. Only dispensary I go to. I suggest the Blue Vape Hybrid 🙂 20 to 1 ratio
23:41 02 Dec 19
Dont go if you are in a hurry. They practice great customer service and very slow order fullfillment. Ive been behind... customers that like to talk to the staff for a while.read more
ranting IN THE C.
16:03 20 Nov 19
Nice peaceful environment. Prices are high but so is every dispensary in NYS.
06:52 25 Oct 19
BEST distributor in Buffalo! Everybody is nice and helpful!
18:57 02 Oct 19
Very professional and more importantly knowledgable, (much better than 2others in area) and gave good recommendations... and instructions.will definitely recommend to others. Also, will continue to use The Botanistas my main source of products.read more
17:16 23 Sep 19
Personalized service with a pharmacist. Wonderful explanation of what's available and how it works. Very helpful!!
12:42 30 Aug 19
This company was much friendlier than other places we have tried. The prices are comparable to other clinics. I found... them to be much more knowledgeable and they were very interested on what got you there and how best to treat your conditions. We would not go anywhere else. It was a good experience. Thank you.read more
If u have it weed card aka mmj card u need to check this place out good vapes but pricey
If u have it weed card aka mmj card u need to check this place out good vapes but pricey
20:30 16 Jan 19
Hey Buffalo! The botanist is the place to go for help! As i entered the Botanist, I was treated by people who were... compassionate, knowledgeable, very friendly and understanding!! I actually dealt with a pharmacist in trying to figure out what i needed! The pharmacist was very friendly, knowledgeable and compassionate as well. A person who actually lived the medical marijuana life, both professionally and personally!! Please Buffalo try out the Botanist! You will not be disappointed!read more