MedMen Dispensary in New York, NY

MedMen
4.0
Based on 275 reviews
Peter F.
Peter F.
1698269591
Facility and staff are wonderful, but unfortunately as someone who only uses flower, this location doesn't compare to some of the other medicinal dispensaries in the area. When in stock, the selection is very limited with usually a half dozen or so strains to choose from. When I stopped in on 3/25/2023 there was only one strain available.There did appear to be a good selection of carts available, if that's something you're interested in. When I was a cart user, I did have good experiences with the products MedMen offered.If you're looking for a wide selection of flower and are willing to walk a few blocks south, I would recommend checking out RISE on E 30th street.
Cody
Cody
1696977579
Rob was fantastic. Very knowledgeable and helpful. Made the experience fast, fun and effortless.
Me Q.
Me Q.
1692830384
So yep! Never going to this medical dispensary again! Despite the fact I already went through the process and I have to go through it all again… I am perturbed… he has the audacity to ask me why am I making faces? 1st it is none of your fing business second you have issues dude to not know patients would be bothered by their info being erased and having to go through this again… not worth the money to many dispensaries in the city and beyond… I know you know who I am and yes I am talking about you… horrible service , lacking disposition and interaction with the man in the black shirt tonight… btw my email is not a prerequisite for getting medicine stop searching for my personal info … that is also none of your business so disgusted
James L.
James L.
1689892616
Amazing service, great prices and awesome environment! Thank you Jeremy, Miguel A, Corey, Miguel E., Alex, Samia, Joe, Barbara, Rod and the rest of the crew for providing the best hospitality and treating their patients like family!
sm1135ster1
sm1135ster1
1686952310
Horrible customer service, from the "It is my pleasure NOT to serve you attitude' to the flat out- incompetence. AVOID these people and this place. Obviously, the staff is bad advertising for their product to actually help people find relief. The aggravation is not worth it. Go to Queens or around 13th ST.
Bradsford V.
Bradsford V.
1679664870
Not the best dispo to go to. Would check out other options that may be further, but for such a huge dispo chain in the west coast I was surprised to see how crazy limited and over priced their products were. Not worth it at all. People are nice here but please update your system, does not make any sense you guys sell half grams for the price other dispensaries are selling for full grams.
Alex R.
Alex R.
1674859986
I have no quarrels personally with MedMen other than it being a generic storefront that has nothing unique about it, with limited product, slightly more expensive than most dispensaries, and still have not gone recreational. Hopefully they get on the rec bandwagon soon or they will be made obsolete by competitors, especially with NYC finally giving out licenses for particular stores to sell recreational THC. Progress or get left behind. Thats how it goes here in NYC.
Ms. L.
Ms. L.
1674828399
This might be the most amazing store this city has to offer. They are friendly, helpful, and knowledgeable. Their products provided almost immediate relief exactly as promised. God bless you, Medmen!
Theo O.
Theo O.
1674623695
This is my regular place to get my refills and it’s wonderful! I’ve been to a few other places but none are as friendly, kind, and helpful as here! Product is always fresh and good quality, too. They always have a great variety to select from.
Dewey H.
Dewey H.
1674567006
I cannot recommend this place enough. I wish I could give it more stars. The staff is absolutely phenomenal. They are beyond professional, friendly, knowledgeable- you can tell they deeply enjoy and care about their jobs and they are happy to answer any questions or help in every way. I was completely struck by their genuine compassion.
Rhona H.
Rhona H.
1672681562
If I could give negative a million stars I would. They told me my amout due for my order and then i paid thru an app. After they got my money they told me I'd have to give them a $300 deposit for delivery! This place is a SCAM, BEWARE!!!
Janice D.
Janice D.
1668221328
I cannot say enough positive things about MedMen. This was my first time visiting a dispensary and I had no idea what I was doing - Miguel took his time with me and explained everything. We worked together to find the right products for me. I appreciate his time and knowledge! Elena helped check me in, and she was a delight as well. I will definitely be back.
Dona Elena H.
Dona Elena H.
1667874983
Because I had a medical marijuana license due to extreme pain & anxiety, I was very happy when this location opened near to Grand Central. The store was easy to miss but once inside, it was all business. They have any extensive menu and very welcoming and knowledgeable sales staff. I have to shout out Miguel A. for being so patient and for knowing and sharing his expert product knowledge. There seems to be nothing he doesn't know.All the products are very high quality and therefore expensive.Always wish the store was more attractively decorated but the music is pretty good while you wait.
Davon B.
Davon B.
1662270008
LITERALLY LOVEEEEE this location. They always make me feel like home and take their time to explain everything to me. Barbara specifically is freaking phenomenal. I ask a lot of questions but she answers them all without skipping a beat or making me feel like I’m overwhelming her. Amazing staff amazing Team. Shout out to the Manager Miguel too.
J G
J G
1659935157
The MedMen dispensary chain is one I’m familiar with from California, which is why I’ve relied on this location for my medical cannabis needs.The bud tenders are incredibly kind and knowledgeable at the Fifth Avenue location. However, there always seems to be a rather restricted selection of quality flower - they tend to only have the same limited flower options despite my checking over the last three months.I’m sharing a three star rating after my visit this afternoon in which I was told they did not have any flower available due to having run out two days ago. I’m hoping future visits won’t be as disappointing and that this location can expand its flower offerings.This brand has a lot of potential to really establish itself in both the medical and recreational cannabis market in NYC; I hope the opportunity is not squandered due to poor inventory sourcing and management.
J G
J G
1659135766
The MedMen dispensary chain is one I’m familiar with from California, which is why I’ve relied on this location for my medical cannabis needs.The bud tenders are incredibly kind and knowledgeable at the Fifth Avenue location. However, there always seems to be a rather restricted selection of quality flower - they tend to only have the same limited flower options despite my checking over the last three months.I’m sharing a three star rating after my visit this afternoon in which I was told they did not have any flower available due to having run out two days ago. I’m hoping future visits won’t be as disappointing and that this location can expand its flower offerings.This brand and has a lot of potential to really establish itself in both the medical and recreational cannabis market in NYC; I hope the opportunity is not squandered due to poor inventory sourcing and management.
Ronald Mike L.
Ronald Mike L.
1656781233
I have been reading reviews about the store closing earlier than their posted time. I was curious about this because I have personally been to the vegas store and received excellent service. I called and spoke with the Manager and I was informed that All transactions have to be completed before 5pm if they close at 5pm per State Law. Medmen will only turn away business just before closing if they are not able to get the transaction completed by 5pm again by State Law. So please do not post reviews about MedMen closing early. They are not closing Early, they are Closing when they need to so they can assure all transactions are entered before closing time per State Law. Visit Medmen you will enjoy the experience. I did!
Matthew A
Matthew A
1656177830
I spend a lot at this store. Yesterday, I left having spent 1.5k, and when my Uber Black is almost to my house I get a phone call telling me they forgot to give me some of the product (nbd) so I tell them it will add to my Uber cost will you reimburse me for that? ($20) I'm ignoring the fact that it's an inconvenience and it costs me time, and they respond No we cannot reimburse you for that. So I returned to the store (took 20 minutes to do) grabbed my stuff and told them I will be looking into other dispensaries for my needs. Lol! 20$ for how much they make off me is a really bad trade but I hope they enjoy it. There's a chance I'll return but only after exhausting all other options. I googled dispensary and there are a lot of them now! I would've never noticed had I been treated fairly from the get.
NnEeOoNn G.
NnEeOoNn G.
1652679225
Cool, friendly staff, but not a large selection of bud and no grams. I only had $25 to my name, and on a fixed $800 a month income, so I walked out empty handed as the best deal was an 1/8th of shake for $45. It's okay because a few hours later I found somebody on the sidewalk selling $20 eighths of some very strong and pleasant smelling herb.
Hope R.
Hope R.
1652550810
Yesterday for the first time I visited MedMen in Manhattan on 5th Ave. I have feelings of anxiety and went there to secure more information about & to purchase CBD gummies to help alleviate the anxiety. Cesar, the MedMen team member was very helpful, kind and knowledgeable. I definitely will be going back to MedMen.
Melissa C.
Melissa C.
1650908167
I went in today with very limited knowledge and desperately needed some guidance and I was lucky enough to get paired with Miguel! He was so friendly, personable and made me feel extremely comfortable to share personal info as to why I was seeking out this product. He was so knowledgeable, took the time to listen, eased my hesitations and matched products that catered to my specific needs. I asked so many questions and he answered all of them thoroughly and never made me feel rushed. You can really tell that he loves his jobs and cares deeply for the customers. I will always ask for Miguel when I go in, and so should you! He is truly amazing!
James N.
James N.
1648158478
This place has been such a great therapy and resource for our needs. We definitely recommend to anyone in our situation. The people are very friendly and helpful, and they deliver directly to our home!
roberto P.
roberto P.
1648111029
great staff that care about the patients.. they serve flower deli style so you know what you are getting... the staff is also very knowledgeable about their products, and a great first time patient deal for medical card holders...
Zoline M.
Zoline M.
1648077670
They're very nice always polite. They always try to give me the best edibles, that suit my taste and the way I want to feel. Overall Very accommodating
Michael R.
Michael R.
1647802595
They're very nice always polite. They always try to give me the best edibles, that suit my taste and the way I want to feel. Overall Very accommodating
Rebecca G.
Rebecca G.
1647802530
I genuinely like this dispensary. It has a calm peaceful feel to it. The budtenders are always super helpful! The prices for carts are bad either, but that's all I've gotten from here so I can't comment on their prices in general. Try to avoid during busy hours as the parking lot is quite small. But overall, I like this dispensary!
Bowen C.
Bowen C.
1645342467
I for the most part feel overall around managed by Harvest! The staff is very much arranged and capable and they will contribute energy with you to guarantee you leave with the best stuff. The best spot to go, especially if you're new to mmj
Jae G.
Jae G.
1645304761
The kindest staff and security - every time I come in it’s a great experience and the space is kept very clean
Miya W.
Miya W.
1645280529
One of the best dispensaries I have been to. Best assortment of any, and has incredible and speedy help. Their valuing is a piece on the very good quality however they for the most part have a lot more noteworthy determination to browse.
Pearl B.
Pearl B.
1645225384
I always feel well taken care of by Harvest! The staff is very friendly and knowledgeable and they are willing to spend time with you to make sure you leave with the best stuff. The best place to go, especially if you’re new to mmj.
Jessie N.
Jessie N.
1644925118
Really friendly and helpful staff, I have only purchased one time and I didn't know exactly what I wanted. I never felt weird about asking stupid questions and they got me right where I wanted. They seemed to have a great selection, that wasn't overwhelming at the same time. Check in was a little bit annoying, but there's nothing they can do about that I guess. I recommend this place for a first time buyer, and I suspect even those with more seasoned tastes will find what they like.
abrar M.
abrar M.
1643486253
The employees were great but the experience overall was below par. I was shopping for oil cartridges and there was no display of any kind, instead I was given a printed chart of the different carts, whether they were sativa, hybrid or indica and their price. When asking for more details about each individual cart, I was provided with sparse information.When finally checking out the shop only accepted cash and debit cards, and the debit cards transactions had to round up to the nearest ten and I was given my change back in cash ? I would've appreciated if they took apple pay or credit cards.
Natalie V
Natalie V
1643244549
Being my first time at MedMen- and new to Cannabis- I was definitely a bit nervous and unsure of what to expect- or even purchase.I am SO grateful Miguel A. assisted me during this very new, and important journey. He is extremely knowledgeable of the array of products available. And was very thorough in his explanations of those that were best suited for my needs. He is a very compassionate person- and his professional, yet down-to-earth demeanor- made me feel confident and at ease with my final product choices. He has great attention to detail- and is an example of what top-notch customer service is all about!Great selection. Reasonable prices. Fast and seamless checkout. ATM available.I will definitely be coming back again!I HIGHLY recommend! ⭐️⭐️⭐️⭐️⭐️
Jake Z.
Jake Z.
1642536750
I recently had my first experience with Med Men, and it was amazing thanks to Miguel A. Miguel was unbelievably helpful and patient and answered all my questions. His enthusiasm and knowledge really made my experience fantastic and I will surely return thanks to him
Zulu M.
Zulu M.
1642225235
It is an amazing store with a wonderful vide. I really appreciate and like the whole staff there and their professionalism, help and beyond.Each time I go there, they listen to my inquires and help me select the best and suitable products for me. They are truly an amazing group of kind and friendly people.
420Buds 2.
420Buds 2.
1641989243
The perfect site for cannabis lovers not forgetting 420buds2go. Also one of the best store here
samantha D.
samantha D.
1641606825
Nice location and store, staff was super friendly and helpful! Lots of selection, very informative staff.
Damien R.
Damien R.
1639247920
UPDATE: I’ve been coming here for over a month now and I have to give MedMen another shoutout for being so helpful and professional. Thanks to Miguel for being so enthusiastic, and special thanks to Shannon for her great recommendations - she’s my Budtender of the Year! ???? Highly encourage any new med patients to come here!ORIGINAL: What a fantastic place! It’s exceptionally well designed and laid out - think of a cooler Apple Store - and the staff are so professional and kind.
Paul C.
Paul C.
1637593090
This location is so easy to get to, and a great selection. Shout out to Miguel E. This guy is so knowledgeable and patient. You can ask him any question, and he educates you with an informed answer! He’s awesome!!
Michele W.
Michele W.
1635832037
Great welcoming staff and I always appreciate Jim’s helpful and quite knowledgeable. Plus, they have a super pharmacy area with friendly staff like Shannon there to help you. Plus, it’s an easy store to find high quality medical marijuana with high-end THC products, great packaging and a very urban city vibe. It’s got branches in a dozen or so other other big urban cities, like LA, Boston, etc.
Gabriela R.
Gabriela R.
1635538907
Awesome experience coming in here for the first time. Everyone is friendly and helpful. Miguel A went above and beyond helping me pick exactly what was right for me! Highly recommend coming here and I will definitely be back!
Natalie V
Natalie V
1635461340
Being my first time at MedMen- and new to Cannabis- I was definitely a bit nervous and unsure of what to expect- or even purchase.I am SO grateful MIGUEL A. assisted me during this very new, and important journey. He is extremely knowledgeable of the array of products available. And was very thorough in his explanations of those that were best suited for my needs. He is a very compassionate person- and his professional, yet down-to-earth demeanor- made me feel confident and at ease with my final product choices. He has great attention to detail- and is an example of what top-notch customer service is all about!Great selection. Reasonable prices. Fast and seamless checkout.I will definitely be coming back again!I HIGHLY recommend! ⭐️⭐️⭐️⭐️⭐️
Damien R.
Damien R.
1634834793
What a fantastic place! It’s exceptionally well designed and laid out - think of a cooler Apple Store - and the staff are so professional and kind. Special thanks to Kristian for tailoring the experience to my medical needs and being so knowledgeable and chill!
Erica B
Erica B
1634416915
Miguel E. is super knowledgeable. I can see him going far in the industry.For the company, you need to do home delivery and the website needs a big time refresh with more information about the products sold.
Ann G.
Ann G.
1634309376
I just want to say I had the best experience talking to Kristian. I was a bit unsure about what I wanted and she was able to talk me through the entire menu. Her depth of product knowledge is impressive and I walked away learning so much about Cannabis. She sold me on Elite by explaining how it’s extracted without using solvent and which means I would get all of the benefits of the plant itself this way, all the cannabinoids work together to produce a better/most natural effect, and you get natural taste too. Definitely worth paying 10 dollars more.I would 100 percent purchase again.
Michele W.
Michele W.
1634037855
Great welcoming staff and I always appreciate Jim’s help and knowledgeable. Plus, a super pharmacy area with Shannon there to help you, and always an easy store to find medical marijuana. Has high end THC products, great packaging and an urban city vibe. It’s a chain that’s in a dozen other big urban cities, like LA, Boston, etc.
ERICTHERED 2.
ERICTHERED 2.
1633837704
Had an amazing experience for my first visit to med men I don’t remember who helped me but they answered all my questions and they were very informative I will definitely be heading back in the near future and I would definitely recommend this place to my first and family.
Benjamin B.
Benjamin B.
1633813685
Jim and Miguel were a big Help! I love how the way they explained everything to me. Instead of getting one cartridge I got 4 cartridges. Appreciate everything.
dennis D.
dennis D.
1632588206
This place is phenomenal! Kind, courteous,and above all, knowledgeable! Shannon was exceptional!!! Great service, recommendations, and a great sense of humor! We will be repeat clients!
A C.
A C.
1630606066
Miguel was the first gentleman to greet me when I first walked in. Jim explained some items what I was looking for. The overall experience was relaxed and informative of the items I needed at the moment. I will definitely make future purchases at MedMen.
Michael H.
Michael H.
1630242103
I ???????????????? MedMen. Shannon is my go to at MedMen. Shannon is Very Kind & Knowledgable. She Always hooks me up with the Best!!! It’s Always a Pleasure dealing with Shannon. The Team at MedMen are ALL Great. Thanks ????
Evelynne R.
Evelynne R.
1629299368
This is the only place to go! Jim is the MOST knowledgeable, helpful person in the city. He doesn't rush you, and explains everything, even pointed out a few sales which I grabbed. Thank you Jim, you are much appreciated! Evelynne R. and Paul A. from Sag Harbor
Maran
Maran
1628098052
Jim really helped me out he checked me in and gave me the run down on all the products making the experience smoothe and easy going give jim a raise hes clearly earned itUpdate: after going home to try the products jim recommended and they worked so well i had to come and edit my review! He sounded like he knew what he was talking about and he sure does! This experience has been so lovely im probably going to start going to this specific dispensary now instead of the colombia care dispensary. Im impressed by jims knowledge of the specific strains and i think thats what was the cherry ontop for me! #givejimaraise
X X
X X
1626803387
My 1st experience using my new medical card. Just a few blocks over from GCT makes it easy to get to.. Friendly staff & a beautiful place. Ordering on line makes it fast & easy too. Recommend for sure. Puff Puff Pass.
Michael H.
Michael H.
1626399193
What a delightful experience, very professional friendly staff, especially Shannon… She is one of a kind and full of knowledge and information. Thank you!
shelley F.
shelley F.
1623510321
i had a terrific experience here today! my first time, and Barbara did a great job guiding me to the right CBD products for my situation . She listened to my concerns, gave me some advice, and also explained the best way to use the products i felt like i was in very good, very patient hands! look forward to going back for more!
Tony L.
Tony L.
1623415192
I have been going here for a While. The people are overall Very Friendly, From the workers to the Pharmacists, security guards etc. They have an awesome outline showcase as you can see in most of the pictures. They Truly are the Apple of Weed iphone stores in NYC, and i do Recommend going here as there Prices and quality of Products are both very worth it !Keep up the great work MedMen NYC ! i also would not discredit Branching out to other NYC Dispensary Services, but i have yet to do so and have stuck with this place Through Thick and Thin... Until i Sampled and when i sample another place, i will compare and Let you guys know !Sincerely,Anthony L. Jacob
Auggie A.
Auggie A.
1622730393
This place was so helpful. Not headaches with the employees and the employees were so easy to communicate with and understandable. This was my first experience. There was a employee called jimmy (might pronounce his name wrong) but he was so nice . I got BDR and DTA strains cause of my Chronic pains and short sleeps and it was so helpful. First time in year I was help to sleep 6hrs straight. Woke up without pains.
Wes M.
Wes M.
1622319343
Bunch of pretentious kooks & weed snobs run these places. Extremely overpriced my advice is to learn and grow your own, or get to know a grower. An 1/8th should never ever cost more than 30$ (this isn’t the 1990’s anymore). They’re making at least 800% profit on any transaction and the quality of tree really isn’t all that well. (I’m from California seen the Venice & LAX location too) East coast tree is horrible. You’d probably have better luck purchasing tree online to get better quality at a decent price.Medmen the brand are simply culture vultures for white collar America that don’t want to feel like they’re purchasing drugs.
Jenny A.
Jenny A.
1621257108
I really wanted to try CBD and just had no idea on which would be best for me. Monique helped me select the right product for my needs. Thankfully she was knowledge and passionate about providing assistance. The Papa and Barkley drops have been great!
Anthony R.
Anthony R.
1618332557
I've been going to this dispensary regularly since I first got my medical card, i've tried multiple places but these guys are the best. The staff is super knowledgable and helpful, especially Kristian, try to seek her out if you visit she is the absolute best. She knows her stuff, she knows everything you need to know about all the different strains and cannabinoids and every product in the store. Her recommendations have always been accurate and extremely helpful. 10/10
Kaylee N.
Kaylee N.
1617915877
I’ve had a great experience here thus far! All of the staff have been great but Kristian has really gone above and beyond for me more than once, her attitude and product knowledge are top notch.I am really hoping for a larger variety of products now that legalization has been approved and they seem to be loosening restrictions. But for now I think MedMen probably has the best selection in Manhattan.
T-Mac B.
T-Mac B.
1613669737
Informative & professional staff. Took the time to write out much welcomed literature to read up on. Clean & organized facility.
Brad P.
Brad P.
1607634641
I have been coming to this location for a while now and they finally have gotten themselves together! Jim and Shannon are the best, they are always helpful and trying to really make sure the customer is happy. Prices are good for New York, but I’d like to see more specials on cartridges and edibles.
Hamza D.
Hamza D.
1607562146
Amazing experience. Nice fit in NYC. Kristian helped us and she was amazing. She’s so knowledgeable about all the products. She answered many questions and guided me to my choices. Truly exceptional customer service.
Dr M
Dr M
1607269868
Checked it out once due to curiosity. Great customer service, very clean modern store, informative staff. I work in the area, when I pass by see a lot of traffic. People must love shopping here.
Tal S.
Tal S.
1605145822
Shannon is patient, friendly and kind. She treats everyone with care and respect and makes the entire MedMen experience easy, informative and fast. She is knowledgeable about various products and provides helpful insight. Thanks Shannon! I'm not someone who offers to leave a review and doesn't follow through. I wanted to do so in the first place because of the consistently pleasant, quick, and as always, amicable experience with staff members, event right at closing time. thanks to you!
Katie F.
Katie F.
1604426328
Couldn’t be easier and safer to get your medicine from this awesome team! Kristian and Jim always take great care of of me 🙂 You can also reserve your order on line/ call ahead if you have any questions. I always leave smiling
Earl P.
Earl P.
1603844506
I have been a customer at MedMen for about a year. The service is very good and the staff has good product knowledge. However, my last visit was surprising, I experienced next level customer service by Kristian. She was extremely knowledgeable, pleasant and I left the store feeling uplifted. Thank you, Kristian for your outstanding customer service. I know her name because she gave me her card.Show lessHelpfulReport
Joshua W.
Joshua W.
1602695160
I love MedMen! Clean. Sleek. Classy. Upscale. Their staff is top notch with customer service. My experiences have always been courteous, thoughtful, and warm / friendly. You honestly can’t go wrong with this location! Also.... Ask for Kristian! She is awesome. She knows your chart, knows your prescriptions, and makes everything super fast and accommodating. And she’s super knowledgeable on the products this location offers. When I walk in and she’s working, I know I’m going to be well taken care of. This goes for all of their staff, incredible customer one-on-one.
Shellie B.
Shellie B.
1600879890
Wonderful and informed customer service. Pleasant and safe environment. Their prices have gotten more reasonable and the products are high quality. Only issue is sometimes they are out of stock, best to check before going to ensure that they have what you need before going.
Kaitlin F.
Kaitlin F.
1600723950
Been meaning to leave a review for months—I go in regularly and have never not had AMAZING service. Love the design of the place, product is 10/10...and honestly the people here are just super helpful and seem like genuinely good human beings. 🙂
SUSAN S.
SUSAN S.
1599945873
Jim and the team took their time explaining their products. They were helpful, kind and knowledgeable.
Joe M.
Joe M.
1599758681
First time visitor and they were extremely helpful, Chris who helped me was amazing, I highly recommend them and will definitely be going back.
Alberto L.
Alberto L.
1596202572
I had sucha great experience for a first timer. Jim was very helpful in explaining all the different kinds of medication and walking me through selecting the best form for me. Overall 5/5 experience!
Rob Del M.
Rob Del M.
1593291796
Barbara and Jim are INCREDIBLY helpful. They really go out of their way to provide the fastest, safest, most helpful, and clinically beneficial treatment. I am very grateful for their help today and they are the reason I will keep returning. They are the reason MedMen is different than any other dispensary I’ve been to in NYC (and I’ve tried a few). The service and product is the most helpful and for people like us this kind of establishment is life saving. Thank you Barbara and Jim.
Jay A.
Jay A.
1587824544
My experience at MedMen was pretty dope. Jim was incredibly kind and knowledgeable about their products and helped me pick what was best for me. MedMen products help out a lot with my sciatica and I’ll be returning for them, along with their great service.
Shalimar D.
Shalimar D.
1584282095
It really does look like an Apple store for CBD. Mike was very friendly and knowledgeable of the products. He kept conversation well and informed me there were more products on their website. Kudos to the good looking friendly staff. Definitely made it easier to talk and ask questions. Prices on clothing merch was high but had a nice selection. Overall good experience in this shop. ????
Caroline Y.
Caroline Y.
1583355019
This staff is INCREDIBLE! Every single time I bop in I am greeted with such service, kindness, & care. Everyone knows their stuff, and the cheery atmosphere is a refreshing escape from the intense frown that is midtown manhattan... I always successfully grab my brother's prescriptions and enjoy my time in here. Happy to have these guys to brighten my day--and to efficiently get my brother the medicine he needs. Jim & Chris stand out as the guys who always ask me about my day, things we've chatted about in the past... etc. It's so hard to find a sense of community in NYC, but I feel as though I've found that at MedMen! Which is crazy! The whole crew... all deserve raises! WOW!
Caroline Y.
Caroline Y.
1582753617
This staff is INCREDIBLE! Every single time I bop in I am greeted with such service, kindness, & care. Everyone knows their stuff, and the cheery atmosphere is a refreshing escape from the intense frown that is midtown manhattan... I always successfully grab my brother's prescriptions and enjoy my time in here. Happy to have these guys to brighten my day--and to efficiently get my brother the medicine he needs. Jim.. the whole crew... all deserve raises! WOW!
Oswaldo A.
Oswaldo A.
1582327646
This was my first time getting medical cannabis and it was great experience! Jim was really helpful and knowledgeable on their products! They also have a doctor on site that can give you guidance if you don’t know where to start. Will come back.
Monica G.
Monica G.
1582207868
In the difficulties of dealing with illness, the team here are tops. The pharmacist Alex is helpful, friendly and understanding. Customer service by Nicky is terrific, always looking to get me what I need and providing savings insights as they are available with specials. Healing happens at Med Men from the warm welcome when you arrive!
Rose G.
Rose G.
1579869401
Sandy made my first experience here flawless. He walked me through it all, educating me about each product without skipping a beat! He was informative, professional and extremely helpful. The store is well stocked and neatly organized! I will definitely revisit if I’m ever in the neighborhood again!
John S.
John S.
1578830726
My experience at the MedMen dispensary on 5th ave was amazing! It was quick and hassle free. The staff is very courteous, knowledgeable, friendly and professional. Upon entering my wife and I were carded and veted. I immediately knew I was in a quality environment. They gave us a brief individualized tour, in which they explained the process. Then it was off to the races! Big shout out to the crew on deck: Mike, Jim, Alex, Barbara and another gentleman at the front, whose name I sadly forgot to ask about. These folks were absolutely excellent at their jobs! Ensuring that this first time customer, becomes a repeat customer. Not only can I not wait to go back and try some of their other stuff, but I’m also recommending this place both to other newcomers and seasoned vets to cannabis. Also if you sign up for their newsletter/promotional section, you get 10%off!!
Shellie B.
Shellie B.
1578414228
UPDATE: There is a serious problem with this store having vape pens in stock, I am now looking for another dispensary, what's the use of good customer service if you don't have the product?Wonderful and informed customer service. Pleasant and safe environment. Their prices have gotten more reasonable and the products are high quality. Only issue is sometimes they are out of stock, best to check before going to ensure that they have what you need before going.
Ollie W.
Ollie W.
1576026315
I love this location because it’s always organized and welcoming. The customer service has always been exceptional and proactive. While the whole staff is always incredible gotta give a shout out to Sandy who is always so helpful and provides me with out of this world customer service. He remembers me by name (and I only go once a month) as soon as I walk in he shakes my hand every time. It’s the little things make an experience memorable. Sandy always takes the time to review previous history and recommend the best product and he always goes above and beyond to be helpful and answer my non stop stream of questions. A lot of other companies could stand to learn a thing or two about anticipatory customer service from Sandy and the whole team.
Melissa O.
Melissa O.
1575310951
These people are all so amazing. They were so warm and helpful. I felt no pressure and they clearly know what they’re talking about and aren’t there to pressure you at all. Prices are pretty decent as well compared to others. Will definitely be back!
Arlene J.
Arlene J.
1574884830
Honestly the customer service is incredible. From the second you walk in. I work down the block so when they see me, everyone welcomes me back. They’re very knowledgeable. When my certification was about to expire they helped me renew it online since I couldn’t go to see my NP. I’m giving it a four star unfortunately because I don’t love they’re own product line. I feel like they’re ok at best. I was so happy to see they carried pharmacannis but they no longer do. I was told in January they should get a new partnership. Hopefully they get better products so that I can keep going.
Shellie B.
Shellie B.
1574883555
Wonderful and informed customer service. Pleasant and safe environment. Their prices have gotten more reasonable and the products are high quality. Only issue is sometimes they are out of stock, best to check before going to ensure that they have what you need before going.
Green F.
Green F.
1574441932
I’ve been coming here for almost a year. Never disappointed. The products work very well for me. They recently lowered their prices significantly which is amazing. The people who work there are very friendly, Jim and Sandy were awesome, 1st class customer service. I would highly recommend!
Joanne S.
Joanne S.
1574058407
I was very nervous because I have never had any experience with cannabis. The staff was so helpful especially Barbara. She helped me download me temporary card and fill out paper work. The doctor did not tell me I needed to register with NYC. She did not try to over sell products to me. She allowed me to pick what I needed. By the end I was very comfortable. THANK YOU Barbara.
Ekaterina L.
Ekaterina L.
1573851739
I just recently started using Mad Men as a source and I have to say they are great! Their staff is friendly, knowledgeable and professional! Which makes all the difference! Everything is clear and simple right from the start, they take Time to get to know you and your specific needs and make sure you get just the right product! So happy I found them highly recommend to anyone!!
Vasa P
Vasa P
1573677098
The customer service at medmen is phenomenal. Everyone is extremely friendly and personable especially Barbara, Sandy, and Peyton. Their knowledge on product is superb and affordable. I definitely would recommend this dispensary to others. So if you are reading this come on by!
Naomi S.
Naomi S.
1573592143
I came to buy something for my carpal tunnel syndrome and the staff at medmen were so friendly and took time to explain to me what works and what doesn’t. Sandy was kind and accommodating and helped me out with all my needs. Thank you so much Sandy. I highly recommend this place and please ask for sandy.
Tiffany O.
Tiffany O.
1572740688
Great service prices becoming reasonable hope to see christmas specials I'm in once a week close to home
Danielle B.
Danielle B.
1572576920
It was my fist time there and it was a great experience! I had all my questions answered and was able to get my medicine quickly. I know they recently dropped some prices so that was nice. Will come again!
Matthew M.
Matthew M.
1572555523
Great customer service! Great product, price, have everything nyc allows ! Recommend to everyone.
brian B.
brian B.
1572551683
They just recently adjusted their pricing and I appreciate the fact that they are listening to feedback in that regard.In terms of that atmosphere, I find everyone in there very helpful, and I'm usually in and out quickly.
Sanjay M.
Sanjay M.
1564919819
Pharmacist was knowledgeable, kind and professional. The front door staff- very questionable. I find it really hilarious when as customers you walk in to a store or a business and the door greeter just stands there by door staring right at you. Do your job, dude. Greet your customers when they walk into the door. Make them feel welcome...:Managers, pay attention. Folks like that whose job description have not been explained well to them only drive customers away. Now about the products- over priced and limited options. Don’t think will be back again. On to the next ones..let’s go!!!
Irvin W.
Irvin W.
1552096863
This is the Apple store of Canibus. Everyone in this place knows what they are talking about and makes excellent recommendations on how the effects are and how long it last.
Irvin W.
Irvin W.
1552085104
This is the Apple store of Canibus. Everyone in this place knows what they are talking about and makes excellent recommendations on how the effects are and how long it last.
Nrupesh N.
Nrupesh N.
1528057464
Polite and courteous staff. You will be required to sign in due to regulations. Much Safer alternative to questionable suppliers.
Next Reviews
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433 5th Ave
New York, NY 10016

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CLOSED
CLOSED

    Payment Methods:

    Cash Only
    ATM Available On Site

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    New York 420 Dispensaries

    ABOUT THIS DISPENSARY

    MedMen, located at 433 5th Ave in New York, is open to serve the cannabis community.

    Medical: Yes

    Recreational: No

    Delivery: No

    Before this dispensary could open, it was licensed by the state.

    Product types and availability can vary from store menu to store menu, depending on demand. If MedMen in New York does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card, if needed, is universally accepted at any dispensary in New York.

    Purchasing Marijuana Products at MedMen

    Preparation Helps: See what’s available ahead of time. If MedMen in New York online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.

    Low tetrahydrocannabinol (THC) cannabis with higher CBD products are generally available to patients as well who prefer the non-euphoric effect.

    Contact the dispensary if you encounter product-related issues or problems. MedMen has a policy & procedure for this.

    Please enjoy the menu products from this dispensary responsibly!

    To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.

    What People Are Saying

    MedMen
    4.0
    Based on 275 reviews
    Peter F.
    Peter F.
    1698269591
    Facility and staff are wonderful, but unfortunately as someone who only uses flower, this location doesn't compare to some of the other medicinal dispensaries in the area. When in stock, the selection is very limited with usually a half dozen or so strains to choose from. When I stopped in on 3/25/2023 there was only one strain available.There did appear to be a good selection of carts available, if that's something you're interested in. When I was a cart user, I did have good experiences with the products MedMen offered.If you're looking for a wide selection of flower and are willing to walk a few blocks south, I would recommend checking out RISE on E 30th street.
    Cody
    Cody
    1696977579
    Rob was fantastic. Very knowledgeable and helpful. Made the experience fast, fun and effortless.
    Me Q.
    Me Q.
    1692830384
    So yep! Never going to this medical dispensary again! Despite the fact I already went through the process and I have to go through it all again… I am perturbed… he has the audacity to ask me why am I making faces? 1st it is none of your fing business second you have issues dude to not know patients would be bothered by their info being erased and having to go through this again… not worth the money to many dispensaries in the city and beyond… I know you know who I am and yes I am talking about you… horrible service , lacking disposition and interaction with the man in the black shirt tonight… btw my email is not a prerequisite for getting medicine stop searching for my personal info … that is also none of your business so disgusted
    James L.
    James L.
    1689892616
    Amazing service, great prices and awesome environment! Thank you Jeremy, Miguel A, Corey, Miguel E., Alex, Samia, Joe, Barbara, Rod and the rest of the crew for providing the best hospitality and treating their patients like family!
    sm1135ster1
    sm1135ster1
    1686952310
    Horrible customer service, from the "It is my pleasure NOT to serve you attitude' to the flat out- incompetence. AVOID these people and this place. Obviously, the staff is bad advertising for their product to actually help people find relief. The aggravation is not worth it. Go to Queens or around 13th ST.
    Bradsford V.
    Bradsford V.
    1679664870
    Not the best dispo to go to. Would check out other options that may be further, but for such a huge dispo chain in the west coast I was surprised to see how crazy limited and over priced their products were. Not worth it at all. People are nice here but please update your system, does not make any sense you guys sell half grams for the price other dispensaries are selling for full grams.
    Alex R.
    Alex R.
    1674859986
    I have no quarrels personally with MedMen other than it being a generic storefront that has nothing unique about it, with limited product, slightly more expensive than most dispensaries, and still have not gone recreational. Hopefully they get on the rec bandwagon soon or they will be made obsolete by competitors, especially with NYC finally giving out licenses for particular stores to sell recreational THC. Progress or get left behind. Thats how it goes here in NYC.
    Ms. L.
    Ms. L.
    1674828399
    This might be the most amazing store this city has to offer. They are friendly, helpful, and knowledgeable. Their products provided almost immediate relief exactly as promised. God bless you, Medmen!
    Theo O.
    Theo O.
    1674623695
    This is my regular place to get my refills and it’s wonderful! I’ve been to a few other places but none are as friendly, kind, and helpful as here! Product is always fresh and good quality, too. They always have a great variety to select from.
    Dewey H.
    Dewey H.
    1674567006
    I cannot recommend this place enough. I wish I could give it more stars. The staff is absolutely phenomenal. They are beyond professional, friendly, knowledgeable- you can tell they deeply enjoy and care about their jobs and they are happy to answer any questions or help in every way. I was completely struck by their genuine compassion.
    Rhona H.
    Rhona H.
    1672681562
    If I could give negative a million stars I would. They told me my amout due for my order and then i paid thru an app. After they got my money they told me I'd have to give them a $300 deposit for delivery! This place is a SCAM, BEWARE!!!
    Janice D.
    Janice D.
    1668221328
    I cannot say enough positive things about MedMen. This was my first time visiting a dispensary and I had no idea what I was doing - Miguel took his time with me and explained everything. We worked together to find the right products for me. I appreciate his time and knowledge! Elena helped check me in, and she was a delight as well. I will definitely be back.
    Dona Elena H.
    Dona Elena H.
    1667874983
    Because I had a medical marijuana license due to extreme pain & anxiety, I was very happy when this location opened near to Grand Central. The store was easy to miss but once inside, it was all business. They have any extensive menu and very welcoming and knowledgeable sales staff. I have to shout out Miguel A. for being so patient and for knowing and sharing his expert product knowledge. There seems to be nothing he doesn't know.All the products are very high quality and therefore expensive.Always wish the store was more attractively decorated but the music is pretty good while you wait.
    Davon B.
    Davon B.
    1662270008
    LITERALLY LOVEEEEE this location. They always make me feel like home and take their time to explain everything to me. Barbara specifically is freaking phenomenal. I ask a lot of questions but she answers them all without skipping a beat or making me feel like I’m overwhelming her. Amazing staff amazing Team. Shout out to the Manager Miguel too.
    J G
    J G
    1659935157
    The MedMen dispensary chain is one I’m familiar with from California, which is why I’ve relied on this location for my medical cannabis needs.The bud tenders are incredibly kind and knowledgeable at the Fifth Avenue location. However, there always seems to be a rather restricted selection of quality flower - they tend to only have the same limited flower options despite my checking over the last three months.I’m sharing a three star rating after my visit this afternoon in which I was told they did not have any flower available due to having run out two days ago. I’m hoping future visits won’t be as disappointing and that this location can expand its flower offerings.This brand has a lot of potential to really establish itself in both the medical and recreational cannabis market in NYC; I hope the opportunity is not squandered due to poor inventory sourcing and management.
    J G
    J G
    1659135766
    The MedMen dispensary chain is one I’m familiar with from California, which is why I’ve relied on this location for my medical cannabis needs.The bud tenders are incredibly kind and knowledgeable at the Fifth Avenue location. However, there always seems to be a rather restricted selection of quality flower - they tend to only have the same limited flower options despite my checking over the last three months.I’m sharing a three star rating after my visit this afternoon in which I was told they did not have any flower available due to having run out two days ago. I’m hoping future visits won’t be as disappointing and that this location can expand its flower offerings.This brand and has a lot of potential to really establish itself in both the medical and recreational cannabis market in NYC; I hope the opportunity is not squandered due to poor inventory sourcing and management.
    Ronald Mike L.
    Ronald Mike L.
    1656781233
    I have been reading reviews about the store closing earlier than their posted time. I was curious about this because I have personally been to the vegas store and received excellent service. I called and spoke with the Manager and I was informed that All transactions have to be completed before 5pm if they close at 5pm per State Law. Medmen will only turn away business just before closing if they are not able to get the transaction completed by 5pm again by State Law. So please do not post reviews about MedMen closing early. They are not closing Early, they are Closing when they need to so they can assure all transactions are entered before closing time per State Law. Visit Medmen you will enjoy the experience. I did!
    Matthew A
    Matthew A
    1656177830
    I spend a lot at this store. Yesterday, I left having spent 1.5k, and when my Uber Black is almost to my house I get a phone call telling me they forgot to give me some of the product (nbd) so I tell them it will add to my Uber cost will you reimburse me for that? ($20) I'm ignoring the fact that it's an inconvenience and it costs me time, and they respond No we cannot reimburse you for that. So I returned to the store (took 20 minutes to do) grabbed my stuff and told them I will be looking into other dispensaries for my needs. Lol! 20$ for how much they make off me is a really bad trade but I hope they enjoy it. There's a chance I'll return but only after exhausting all other options. I googled dispensary and there are a lot of them now! I would've never noticed had I been treated fairly from the get.
    NnEeOoNn G.
    NnEeOoNn G.
    1652679225
    Cool, friendly staff, but not a large selection of bud and no grams. I only had $25 to my name, and on a fixed $800 a month income, so I walked out empty handed as the best deal was an 1/8th of shake for $45. It's okay because a few hours later I found somebody on the sidewalk selling $20 eighths of some very strong and pleasant smelling herb.
    Hope R.
    Hope R.
    1652550810
    Yesterday for the first time I visited MedMen in Manhattan on 5th Ave. I have feelings of anxiety and went there to secure more information about & to purchase CBD gummies to help alleviate the anxiety. Cesar, the MedMen team member was very helpful, kind and knowledgeable. I definitely will be going back to MedMen.
    Melissa C.
    Melissa C.
    1650908167
    I went in today with very limited knowledge and desperately needed some guidance and I was lucky enough to get paired with Miguel! He was so friendly, personable and made me feel extremely comfortable to share personal info as to why I was seeking out this product. He was so knowledgeable, took the time to listen, eased my hesitations and matched products that catered to my specific needs. I asked so many questions and he answered all of them thoroughly and never made me feel rushed. You can really tell that he loves his jobs and cares deeply for the customers. I will always ask for Miguel when I go in, and so should you! He is truly amazing!
    James N.
    James N.
    1648158478
    This place has been such a great therapy and resource for our needs. We definitely recommend to anyone in our situation. The people are very friendly and helpful, and they deliver directly to our home!
    roberto P.
    roberto P.
    1648111029
    great staff that care about the patients.. they serve flower deli style so you know what you are getting... the staff is also very knowledgeable about their products, and a great first time patient deal for medical card holders...
    Zoline M.
    Zoline M.
    1648077670
    They're very nice always polite. They always try to give me the best edibles, that suit my taste and the way I want to feel. Overall Very accommodating
    Michael R.
    Michael R.
    1647802595
    They're very nice always polite. They always try to give me the best edibles, that suit my taste and the way I want to feel. Overall Very accommodating
    Rebecca G.
    Rebecca G.
    1647802530
    I genuinely like this dispensary. It has a calm peaceful feel to it. The budtenders are always super helpful! The prices for carts are bad either, but that's all I've gotten from here so I can't comment on their prices in general. Try to avoid during busy hours as the parking lot is quite small. But overall, I like this dispensary!
    Bowen C.
    Bowen C.
    1645342467
    I for the most part feel overall around managed by Harvest! The staff is very much arranged and capable and they will contribute energy with you to guarantee you leave with the best stuff. The best spot to go, especially if you're new to mmj
    Jae G.
    Jae G.
    1645304761
    The kindest staff and security - every time I come in it’s a great experience and the space is kept very clean
    Miya W.
    Miya W.
    1645280529
    One of the best dispensaries I have been to. Best assortment of any, and has incredible and speedy help. Their valuing is a piece on the very good quality however they for the most part have a lot more noteworthy determination to browse.
    Pearl B.
    Pearl B.
    1645225384
    I always feel well taken care of by Harvest! The staff is very friendly and knowledgeable and they are willing to spend time with you to make sure you leave with the best stuff. The best place to go, especially if you’re new to mmj.
    Jessie N.
    Jessie N.
    1644925118
    Really friendly and helpful staff, I have only purchased one time and I didn't know exactly what I wanted. I never felt weird about asking stupid questions and they got me right where I wanted. They seemed to have a great selection, that wasn't overwhelming at the same time. Check in was a little bit annoying, but there's nothing they can do about that I guess. I recommend this place for a first time buyer, and I suspect even those with more seasoned tastes will find what they like.
    abrar M.
    abrar M.
    1643486253
    The employees were great but the experience overall was below par. I was shopping for oil cartridges and there was no display of any kind, instead I was given a printed chart of the different carts, whether they were sativa, hybrid or indica and their price. When asking for more details about each individual cart, I was provided with sparse information.When finally checking out the shop only accepted cash and debit cards, and the debit cards transactions had to round up to the nearest ten and I was given my change back in cash ? I would've appreciated if they took apple pay or credit cards.
    Natalie V
    Natalie V
    1643244549
    Being my first time at MedMen- and new to Cannabis- I was definitely a bit nervous and unsure of what to expect- or even purchase.I am SO grateful Miguel A. assisted me during this very new, and important journey. He is extremely knowledgeable of the array of products available. And was very thorough in his explanations of those that were best suited for my needs. He is a very compassionate person- and his professional, yet down-to-earth demeanor- made me feel confident and at ease with my final product choices. He has great attention to detail- and is an example of what top-notch customer service is all about!Great selection. Reasonable prices. Fast and seamless checkout. ATM available.I will definitely be coming back again!I HIGHLY recommend! ⭐️⭐️⭐️⭐️⭐️
    Jake Z.
    Jake Z.
    1642536750
    I recently had my first experience with Med Men, and it was amazing thanks to Miguel A. Miguel was unbelievably helpful and patient and answered all my questions. His enthusiasm and knowledge really made my experience fantastic and I will surely return thanks to him
    Zulu M.
    Zulu M.
    1642225235
    It is an amazing store with a wonderful vide. I really appreciate and like the whole staff there and their professionalism, help and beyond.Each time I go there, they listen to my inquires and help me select the best and suitable products for me. They are truly an amazing group of kind and friendly people.
    420Buds 2.
    420Buds 2.
    1641989243
    The perfect site for cannabis lovers not forgetting 420buds2go. Also one of the best store here
    samantha D.
    samantha D.
    1641606825
    Nice location and store, staff was super friendly and helpful! Lots of selection, very informative staff.
    Damien R.
    Damien R.
    1639247920
    UPDATE: I’ve been coming here for over a month now and I have to give MedMen another shoutout for being so helpful and professional. Thanks to Miguel for being so enthusiastic, and special thanks to Shannon for her great recommendations - she’s my Budtender of the Year! ???? Highly encourage any new med patients to come here!ORIGINAL: What a fantastic place! It’s exceptionally well designed and laid out - think of a cooler Apple Store - and the staff are so professional and kind.
    Paul C.
    Paul C.
    1637593090
    This location is so easy to get to, and a great selection. Shout out to Miguel E. This guy is so knowledgeable and patient. You can ask him any question, and he educates you with an informed answer! He’s awesome!!
    Michele W.
    Michele W.
    1635832037
    Great welcoming staff and I always appreciate Jim’s helpful and quite knowledgeable. Plus, they have a super pharmacy area with friendly staff like Shannon there to help you. Plus, it’s an easy store to find high quality medical marijuana with high-end THC products, great packaging and a very urban city vibe. It’s got branches in a dozen or so other other big urban cities, like LA, Boston, etc.
    Gabriela R.
    Gabriela R.
    1635538907
    Awesome experience coming in here for the first time. Everyone is friendly and helpful. Miguel A went above and beyond helping me pick exactly what was right for me! Highly recommend coming here and I will definitely be back!
    Natalie V
    Natalie V
    1635461340
    Being my first time at MedMen- and new to Cannabis- I was definitely a bit nervous and unsure of what to expect- or even purchase.I am SO grateful MIGUEL A. assisted me during this very new, and important journey. He is extremely knowledgeable of the array of products available. And was very thorough in his explanations of those that were best suited for my needs. He is a very compassionate person- and his professional, yet down-to-earth demeanor- made me feel confident and at ease with my final product choices. He has great attention to detail- and is an example of what top-notch customer service is all about!Great selection. Reasonable prices. Fast and seamless checkout.I will definitely be coming back again!I HIGHLY recommend! ⭐️⭐️⭐️⭐️⭐️
    Damien R.
    Damien R.
    1634834793
    What a fantastic place! It’s exceptionally well designed and laid out - think of a cooler Apple Store - and the staff are so professional and kind. Special thanks to Kristian for tailoring the experience to my medical needs and being so knowledgeable and chill!
    Erica B
    Erica B
    1634416915
    Miguel E. is super knowledgeable. I can see him going far in the industry.For the company, you need to do home delivery and the website needs a big time refresh with more information about the products sold.
    Ann G.
    Ann G.
    1634309376
    I just want to say I had the best experience talking to Kristian. I was a bit unsure about what I wanted and she was able to talk me through the entire menu. Her depth of product knowledge is impressive and I walked away learning so much about Cannabis. She sold me on Elite by explaining how it’s extracted without using solvent and which means I would get all of the benefits of the plant itself this way, all the cannabinoids work together to produce a better/most natural effect, and you get natural taste too. Definitely worth paying 10 dollars more.I would 100 percent purchase again.
    Michele W.
    Michele W.
    1634037855
    Great welcoming staff and I always appreciate Jim’s help and knowledgeable. Plus, a super pharmacy area with Shannon there to help you, and always an easy store to find medical marijuana. Has high end THC products, great packaging and an urban city vibe. It’s a chain that’s in a dozen other big urban cities, like LA, Boston, etc.
    ERICTHERED 2.
    ERICTHERED 2.
    1633837704
    Had an amazing experience for my first visit to med men I don’t remember who helped me but they answered all my questions and they were very informative I will definitely be heading back in the near future and I would definitely recommend this place to my first and family.
    Benjamin B.
    Benjamin B.
    1633813685
    Jim and Miguel were a big Help! I love how the way they explained everything to me. Instead of getting one cartridge I got 4 cartridges. Appreciate everything.
    dennis D.
    dennis D.
    1632588206
    This place is phenomenal! Kind, courteous,and above all, knowledgeable! Shannon was exceptional!!! Great service, recommendations, and a great sense of humor! We will be repeat clients!
    A C.
    A C.
    1630606066
    Miguel was the first gentleman to greet me when I first walked in. Jim explained some items what I was looking for. The overall experience was relaxed and informative of the items I needed at the moment. I will definitely make future purchases at MedMen.
    Michael H.
    Michael H.
    1630242103
    I ???????????????? MedMen. Shannon is my go to at MedMen. Shannon is Very Kind & Knowledgable. She Always hooks me up with the Best!!! It’s Always a Pleasure dealing with Shannon. The Team at MedMen are ALL Great. Thanks ????
    Evelynne R.
    Evelynne R.
    1629299368
    This is the only place to go! Jim is the MOST knowledgeable, helpful person in the city. He doesn't rush you, and explains everything, even pointed out a few sales which I grabbed. Thank you Jim, you are much appreciated! Evelynne R. and Paul A. from Sag Harbor
    Maran
    Maran
    1628098052
    Jim really helped me out he checked me in and gave me the run down on all the products making the experience smoothe and easy going give jim a raise hes clearly earned itUpdate: after going home to try the products jim recommended and they worked so well i had to come and edit my review! He sounded like he knew what he was talking about and he sure does! This experience has been so lovely im probably going to start going to this specific dispensary now instead of the colombia care dispensary. Im impressed by jims knowledge of the specific strains and i think thats what was the cherry ontop for me! #givejimaraise
    X X
    X X
    1626803387
    My 1st experience using my new medical card. Just a few blocks over from GCT makes it easy to get to.. Friendly staff & a beautiful place. Ordering on line makes it fast & easy too. Recommend for sure. Puff Puff Pass.
    Michael H.
    Michael H.
    1626399193
    What a delightful experience, very professional friendly staff, especially Shannon… She is one of a kind and full of knowledge and information. Thank you!
    shelley F.
    shelley F.
    1623510321
    i had a terrific experience here today! my first time, and Barbara did a great job guiding me to the right CBD products for my situation . She listened to my concerns, gave me some advice, and also explained the best way to use the products i felt like i was in very good, very patient hands! look forward to going back for more!
    Tony L.
    Tony L.
    1623415192
    I have been going here for a While. The people are overall Very Friendly, From the workers to the Pharmacists, security guards etc. They have an awesome outline showcase as you can see in most of the pictures. They Truly are the Apple of Weed iphone stores in NYC, and i do Recommend going here as there Prices and quality of Products are both very worth it !Keep up the great work MedMen NYC ! i also would not discredit Branching out to other NYC Dispensary Services, but i have yet to do so and have stuck with this place Through Thick and Thin... Until i Sampled and when i sample another place, i will compare and Let you guys know !Sincerely,Anthony L. Jacob
    Auggie A.
    Auggie A.
    1622730393
    This place was so helpful. Not headaches with the employees and the employees were so easy to communicate with and understandable. This was my first experience. There was a employee called jimmy (might pronounce his name wrong) but he was so nice . I got BDR and DTA strains cause of my Chronic pains and short sleeps and it was so helpful. First time in year I was help to sleep 6hrs straight. Woke up without pains.
    Wes M.
    Wes M.
    1622319343
    Bunch of pretentious kooks & weed snobs run these places. Extremely overpriced my advice is to learn and grow your own, or get to know a grower. An 1/8th should never ever cost more than 30$ (this isn’t the 1990’s anymore). They’re making at least 800% profit on any transaction and the quality of tree really isn’t all that well. (I’m from California seen the Venice & LAX location too) East coast tree is horrible. You’d probably have better luck purchasing tree online to get better quality at a decent price.Medmen the brand are simply culture vultures for white collar America that don’t want to feel like they’re purchasing drugs.
    Jenny A.
    Jenny A.
    1621257108
    I really wanted to try CBD and just had no idea on which would be best for me. Monique helped me select the right product for my needs. Thankfully she was knowledge and passionate about providing assistance. The Papa and Barkley drops have been great!
    Anthony R.
    Anthony R.
    1618332557
    I've been going to this dispensary regularly since I first got my medical card, i've tried multiple places but these guys are the best. The staff is super knowledgable and helpful, especially Kristian, try to seek her out if you visit she is the absolute best. She knows her stuff, she knows everything you need to know about all the different strains and cannabinoids and every product in the store. Her recommendations have always been accurate and extremely helpful. 10/10
    Kaylee N.
    Kaylee N.
    1617915877
    I’ve had a great experience here thus far! All of the staff have been great but Kristian has really gone above and beyond for me more than once, her attitude and product knowledge are top notch.I am really hoping for a larger variety of products now that legalization has been approved and they seem to be loosening restrictions. But for now I think MedMen probably has the best selection in Manhattan.
    T-Mac B.
    T-Mac B.
    1613669737
    Informative & professional staff. Took the time to write out much welcomed literature to read up on. Clean & organized facility.
    Brad P.
    Brad P.
    1607634641
    I have been coming to this location for a while now and they finally have gotten themselves together! Jim and Shannon are the best, they are always helpful and trying to really make sure the customer is happy. Prices are good for New York, but I’d like to see more specials on cartridges and edibles.
    Hamza D.
    Hamza D.
    1607562146
    Amazing experience. Nice fit in NYC. Kristian helped us and she was amazing. She’s so knowledgeable about all the products. She answered many questions and guided me to my choices. Truly exceptional customer service.
    Dr M
    Dr M
    1607269868
    Checked it out once due to curiosity. Great customer service, very clean modern store, informative staff. I work in the area, when I pass by see a lot of traffic. People must love shopping here.
    Tal S.
    Tal S.
    1605145822
    Shannon is patient, friendly and kind. She treats everyone with care and respect and makes the entire MedMen experience easy, informative and fast. She is knowledgeable about various products and provides helpful insight. Thanks Shannon! I'm not someone who offers to leave a review and doesn't follow through. I wanted to do so in the first place because of the consistently pleasant, quick, and as always, amicable experience with staff members, event right at closing time. thanks to you!
    Katie F.
    Katie F.
    1604426328
    Couldn’t be easier and safer to get your medicine from this awesome team! Kristian and Jim always take great care of of me 🙂 You can also reserve your order on line/ call ahead if you have any questions. I always leave smiling
    Earl P.
    Earl P.
    1603844506
    I have been a customer at MedMen for about a year. The service is very good and the staff has good product knowledge. However, my last visit was surprising, I experienced next level customer service by Kristian. She was extremely knowledgeable, pleasant and I left the store feeling uplifted. Thank you, Kristian for your outstanding customer service. I know her name because she gave me her card.Show lessHelpfulReport
    Joshua W.
    Joshua W.
    1602695160
    I love MedMen! Clean. Sleek. Classy. Upscale. Their staff is top notch with customer service. My experiences have always been courteous, thoughtful, and warm / friendly. You honestly can’t go wrong with this location! Also.... Ask for Kristian! She is awesome. She knows your chart, knows your prescriptions, and makes everything super fast and accommodating. And she’s super knowledgeable on the products this location offers. When I walk in and she’s working, I know I’m going to be well taken care of. This goes for all of their staff, incredible customer one-on-one.
    Shellie B.
    Shellie B.
    1600879890
    Wonderful and informed customer service. Pleasant and safe environment. Their prices have gotten more reasonable and the products are high quality. Only issue is sometimes they are out of stock, best to check before going to ensure that they have what you need before going.
    Kaitlin F.
    Kaitlin F.
    1600723950
    Been meaning to leave a review for months—I go in regularly and have never not had AMAZING service. Love the design of the place, product is 10/10...and honestly the people here are just super helpful and seem like genuinely good human beings. 🙂
    SUSAN S.
    SUSAN S.
    1599945873
    Jim and the team took their time explaining their products. They were helpful, kind and knowledgeable.
    Joe M.
    Joe M.
    1599758681
    First time visitor and they were extremely helpful, Chris who helped me was amazing, I highly recommend them and will definitely be going back.
    Alberto L.
    Alberto L.
    1596202572
    I had sucha great experience for a first timer. Jim was very helpful in explaining all the different kinds of medication and walking me through selecting the best form for me. Overall 5/5 experience!
    Rob Del M.
    Rob Del M.
    1593291796
    Barbara and Jim are INCREDIBLY helpful. They really go out of their way to provide the fastest, safest, most helpful, and clinically beneficial treatment. I am very grateful for their help today and they are the reason I will keep returning. They are the reason MedMen is different than any other dispensary I’ve been to in NYC (and I’ve tried a few). The service and product is the most helpful and for people like us this kind of establishment is life saving. Thank you Barbara and Jim.
    Jay A.
    Jay A.
    1587824544
    My experience at MedMen was pretty dope. Jim was incredibly kind and knowledgeable about their products and helped me pick what was best for me. MedMen products help out a lot with my sciatica and I’ll be returning for them, along with their great service.
    Shalimar D.
    Shalimar D.
    1584282095
    It really does look like an Apple store for CBD. Mike was very friendly and knowledgeable of the products. He kept conversation well and informed me there were more products on their website. Kudos to the good looking friendly staff. Definitely made it easier to talk and ask questions. Prices on clothing merch was high but had a nice selection. Overall good experience in this shop. ????
    Caroline Y.
    Caroline Y.
    1583355019
    This staff is INCREDIBLE! Every single time I bop in I am greeted with such service, kindness, & care. Everyone knows their stuff, and the cheery atmosphere is a refreshing escape from the intense frown that is midtown manhattan... I always successfully grab my brother's prescriptions and enjoy my time in here. Happy to have these guys to brighten my day--and to efficiently get my brother the medicine he needs. Jim & Chris stand out as the guys who always ask me about my day, things we've chatted about in the past... etc. It's so hard to find a sense of community in NYC, but I feel as though I've found that at MedMen! Which is crazy! The whole crew... all deserve raises! WOW!
    Caroline Y.
    Caroline Y.
    1582753617
    This staff is INCREDIBLE! Every single time I bop in I am greeted with such service, kindness, & care. Everyone knows their stuff, and the cheery atmosphere is a refreshing escape from the intense frown that is midtown manhattan... I always successfully grab my brother's prescriptions and enjoy my time in here. Happy to have these guys to brighten my day--and to efficiently get my brother the medicine he needs. Jim.. the whole crew... all deserve raises! WOW!
    Oswaldo A.
    Oswaldo A.
    1582327646
    This was my first time getting medical cannabis and it was great experience! Jim was really helpful and knowledgeable on their products! They also have a doctor on site that can give you guidance if you don’t know where to start. Will come back.
    Monica G.
    Monica G.
    1582207868
    In the difficulties of dealing with illness, the team here are tops. The pharmacist Alex is helpful, friendly and understanding. Customer service by Nicky is terrific, always looking to get me what I need and providing savings insights as they are available with specials. Healing happens at Med Men from the warm welcome when you arrive!
    Rose G.
    Rose G.
    1579869401
    Sandy made my first experience here flawless. He walked me through it all, educating me about each product without skipping a beat! He was informative, professional and extremely helpful. The store is well stocked and neatly organized! I will definitely revisit if I’m ever in the neighborhood again!
    John S.
    John S.
    1578830726
    My experience at the MedMen dispensary on 5th ave was amazing! It was quick and hassle free. The staff is very courteous, knowledgeable, friendly and professional. Upon entering my wife and I were carded and veted. I immediately knew I was in a quality environment. They gave us a brief individualized tour, in which they explained the process. Then it was off to the races! Big shout out to the crew on deck: Mike, Jim, Alex, Barbara and another gentleman at the front, whose name I sadly forgot to ask about. These folks were absolutely excellent at their jobs! Ensuring that this first time customer, becomes a repeat customer. Not only can I not wait to go back and try some of their other stuff, but I’m also recommending this place both to other newcomers and seasoned vets to cannabis. Also if you sign up for their newsletter/promotional section, you get 10%off!!
    Shellie B.
    Shellie B.
    1578414228
    UPDATE: There is a serious problem with this store having vape pens in stock, I am now looking for another dispensary, what's the use of good customer service if you don't have the product?Wonderful and informed customer service. Pleasant and safe environment. Their prices have gotten more reasonable and the products are high quality. Only issue is sometimes they are out of stock, best to check before going to ensure that they have what you need before going.
    Ollie W.
    Ollie W.
    1576026315
    I love this location because it’s always organized and welcoming. The customer service has always been exceptional and proactive. While the whole staff is always incredible gotta give a shout out to Sandy who is always so helpful and provides me with out of this world customer service. He remembers me by name (and I only go once a month) as soon as I walk in he shakes my hand every time. It’s the little things make an experience memorable. Sandy always takes the time to review previous history and recommend the best product and he always goes above and beyond to be helpful and answer my non stop stream of questions. A lot of other companies could stand to learn a thing or two about anticipatory customer service from Sandy and the whole team.
    Melissa O.
    Melissa O.
    1575310951
    These people are all so amazing. They were so warm and helpful. I felt no pressure and they clearly know what they’re talking about and aren’t there to pressure you at all. Prices are pretty decent as well compared to others. Will definitely be back!
    Arlene J.
    Arlene J.
    1574884830
    Honestly the customer service is incredible. From the second you walk in. I work down the block so when they see me, everyone welcomes me back. They’re very knowledgeable. When my certification was about to expire they helped me renew it online since I couldn’t go to see my NP. I’m giving it a four star unfortunately because I don’t love they’re own product line. I feel like they’re ok at best. I was so happy to see they carried pharmacannis but they no longer do. I was told in January they should get a new partnership. Hopefully they get better products so that I can keep going.
    Shellie B.
    Shellie B.
    1574883555
    Wonderful and informed customer service. Pleasant and safe environment. Their prices have gotten more reasonable and the products are high quality. Only issue is sometimes they are out of stock, best to check before going to ensure that they have what you need before going.
    Green F.
    Green F.
    1574441932
    I’ve been coming here for almost a year. Never disappointed. The products work very well for me. They recently lowered their prices significantly which is amazing. The people who work there are very friendly, Jim and Sandy were awesome, 1st class customer service. I would highly recommend!
    Joanne S.
    Joanne S.
    1574058407
    I was very nervous because I have never had any experience with cannabis. The staff was so helpful especially Barbara. She helped me download me temporary card and fill out paper work. The doctor did not tell me I needed to register with NYC. She did not try to over sell products to me. She allowed me to pick what I needed. By the end I was very comfortable. THANK YOU Barbara.
    Ekaterina L.
    Ekaterina L.
    1573851739
    I just recently started using Mad Men as a source and I have to say they are great! Their staff is friendly, knowledgeable and professional! Which makes all the difference! Everything is clear and simple right from the start, they take Time to get to know you and your specific needs and make sure you get just the right product! So happy I found them highly recommend to anyone!!
    Vasa P
    Vasa P
    1573677098
    The customer service at medmen is phenomenal. Everyone is extremely friendly and personable especially Barbara, Sandy, and Peyton. Their knowledge on product is superb and affordable. I definitely would recommend this dispensary to others. So if you are reading this come on by!
    Naomi S.
    Naomi S.
    1573592143
    I came to buy something for my carpal tunnel syndrome and the staff at medmen were so friendly and took time to explain to me what works and what doesn’t. Sandy was kind and accommodating and helped me out with all my needs. Thank you so much Sandy. I highly recommend this place and please ask for sandy.
    Tiffany O.
    Tiffany O.
    1572740688
    Great service prices becoming reasonable hope to see christmas specials I'm in once a week close to home
    Danielle B.
    Danielle B.
    1572576920
    It was my fist time there and it was a great experience! I had all my questions answered and was able to get my medicine quickly. I know they recently dropped some prices so that was nice. Will come again!
    Matthew M.
    Matthew M.
    1572555523
    Great customer service! Great product, price, have everything nyc allows ! Recommend to everyone.
    brian B.
    brian B.
    1572551683
    They just recently adjusted their pricing and I appreciate the fact that they are listening to feedback in that regard.In terms of that atmosphere, I find everyone in there very helpful, and I'm usually in and out quickly.
    Sanjay M.
    Sanjay M.
    1564919819
    Pharmacist was knowledgeable, kind and professional. The front door staff- very questionable. I find it really hilarious when as customers you walk in to a store or a business and the door greeter just stands there by door staring right at you. Do your job, dude. Greet your customers when they walk into the door. Make them feel welcome...:Managers, pay attention. Folks like that whose job description have not been explained well to them only drive customers away. Now about the products- over priced and limited options. Don’t think will be back again. On to the next ones..let’s go!!!
    Irvin W.
    Irvin W.
    1552096863
    This is the Apple store of Canibus. Everyone in this place knows what they are talking about and makes excellent recommendations on how the effects are and how long it last.
    Irvin W.
    Irvin W.
    1552085104
    This is the Apple store of Canibus. Everyone in this place knows what they are talking about and makes excellent recommendations on how the effects are and how long it last.
    Nrupesh N.
    Nrupesh N.
    1528057464
    Polite and courteous staff. You will be required to sign in due to regulations. Much Safer alternative to questionable suppliers.
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