If choosing between medmen and curaleaf always pick medmen. As soon as they lift their unscientific forced masking I... will change this rating to five stars, like same day.read more
Editing previous review! Made another trip there on a Saturday. I did the order on line. Great sale on CBD gummies $5... a bottle because of expiration date. Pharmacist was informative. In and out in 15 minutes.read more
I have been reading reviews about the store closing earlier than their posted time. I was curious about this because I... have personally been to the vegas store and received excellent service. I called and spoke with the Manager and I was informed that All transactions have to be completed before 5pm if they close at 5pm per State Law. Medmen will only turn away business just before closing if they are not able to get the transaction completed by 5pm again by State Law. So please do not post reviews about MedMen closing early. They are not closing Early, they are Closing when they need to so they can assure all transactions are entered before closing time per State Law. Visit Medmen you will enjoy the experience. I did!read more
sad how many people here take this. everything is overpriced in this city and i am finally coming to terms with that. i... love parts of this city but everywhere i turn it doesn't love you back. rents through the roof. gun violence at an high. the least you'd think the cannabis would be priced somewhat at all compassionately tell me how i just went on an Ontario dispensary website and see i can buy a full spectrum lab tested cartridge for 22 dollars Canadian that's 18 usd!!!!!! i mean come on a full gram in Canada is 36 usd for full spectrum!!! here in this disgusting city it's 120+ for distillate!read more
Disappointing experience. No one ahead of me, waited over 30 minutes on a Friday at 5pm. About 4 people behind me, as I... leave after not being able to wait any longer the pharmacist is hanging out outside. The “manager” Jeremy was of no assistance.Not sure what business practice has employees taking breaks within the last hour of closing but definitely an eye opener to the poor management at this location.read more
Funny I had to give them one star just to write a review, they don't deserve that star.Somebody hacked their website... and I live chatted with someone and prepaid for my order and the guy was nowhere to be found said my order didn't go throughread more
Will never return here. My order was fine, however I was overcharged by having one of my items scanned twice. When I... tried to get this corrected, I was treated with almost hostile attitude after calling in and then going in and waiting for 40 minutes.read more
Great selection and knowledgeable, helpful staff but be prepared to wait… things seem to move at a glacial pace here
Great experience every time! Medmen Lake Success has very knowledgeable and professional staff. My questions have... always been listened to and answered with great care and a thoroughness that I truly appreciate. It’s so nice coming to this location.Today, Jeremy was my main helper to begin. We went through all of the products new and old. He has also troubleshooted for me in the past. He has the patience of a saint. Steven was also at the desk and gave great support as well. No question is too big or too small for these guys!Next I saw Mark who put my package together and he allowed me to pick his brain too, lol. Mark helped me tremendously. I feel confident in my choices. He went the extra mile.I notice time and again that the staff work tirelessly to make the process caring, thoughtful, and as easy as possible. I highly recommend this location.read more
Don't waste your time and money with this absolute joke of a place!!!
I just wasted two hours of my time driving all the way from Smithtown to the dispensary. It is almost impossible to... locate this place. They evidently only have two pharmacists. One calls out sick so the other goes to lunch. He’ll be back in an hour you can wait until then and he can discuss your needs. No driving from Smithtown and then back home again at 3:30 on the LIE I think not. You need additional people to work in your facility evidently two pharmacists are not sufficient and you should have a back up system.read more
Sadly, this dispensary is NOT in the business of following the new protocols with the switch in NYS’s MMP systems... integration currently going on. I spoke to 3 separate representatives from the NYS call center, including a manager with NYS’s new program & they ALL told me that this was completely unnecessary. A formal complaint has been filed against the dispensary by my doctors office as well. Also was pretty funny MedMen said somehow “a manager was not in the office today”. Yeah….. ok. The last NYS manager I spoke to laughed at that too.ALL YOU NEED IS YOUR DRIVERS LICENSE, CERTIFICATION & YOUR NYS MEDICAL MARIJUANA CARD FOR ANY DISPENSARY IN NYS IF YOU ARE REGISTERED WITH NYS AS A PATIENT. NYS has notified every dispensary in NY that their systems were updated as of 1/25/22 & that if any error shows on the dispensary end, the above is all that is need to issue prescriptions. New registration was only shutdown 1/17/22-1/25/22. So shouldn’t be any problems now. MedMen are stating that unless your medical card number goes through THEIR PERSONAL SYSTEM they will not dispense. The employee Steve gave me a code “error code 3” which I gave to the NYS reps I spoke to, who said that has nothing to do with the new system & provides zero information. My doctor sent MedMen info & has that documented. I provided info. And I had NYS physically on the phone at the store saying there was no issue on speakerphone. Meaning the employees of Med Men are choosing to not follow protocol. I also had called prior to even going in to ask if everything had gone through ok & if I needed anything additional.. all a waste of time.Do yourself a favor & just go wait in line at ANY Curaleaf… MedMen offer zero perks for patients really anyway.read more
Extremely long wait and the “pharmacists” are slow as hell. All the products are marked up 20% compared to other... dispensaries. STAY AWAY. This place is not worth it. Go to curaleaf instead.read more
Great flower selection. Ordered online for pickup didn't have to wait long. Used to go to curaleaf Carle place but they... always recycle the same strains. Med men flower menu was much better selection. Staff was friendly. I was in and out. Only issue is the parking sucks.read more
They seem to be short staff at this location. The wait for the pharmacist is very long. Waiting now...
Placed an order, drove an hour to get specific product, and they are closed. No update on website, customer service,... etc. Stick to local dispensaries.read more
Decent dispensary with pretty good products. I personally think that Curaleaf in Carle Place has a much better... selection of all types of cannabis products than Med Men, so I tend to go there - instead - most often. MM is good if you’re in a bind.read more
Matt was so helpful and his suggestion was amazing.. WYLD elderberry gummies were delicious and got me feelin real nice.
Matt and Jon are extremely helpful and welcoming everytime I come in. They’re always patient and answer all my... questions- They’re what keeps me coming back each time!read more
Great selection. Staff are very knowledgeable and nice. Strongly recommend this dispensary to anyone in the area.
Make sure you ask for Jonathan & Matt when you go to Medmen. They are very knowledgeable and take the time to really... explain the different products . i have never had a bad experience. You won’ regret !read more
Great shopping experience. The guy that helped me (wish I remembered his name) was very nice and knowledge. They gave... everyone the time they needed to talk through what they wanted and it was all super quick and easy. Much better experience than the other medical dispensaries I've been to!read more
Mat was very helpful and knowledgeable of the products on shelf and provided great customer service — thank you!
Called first to see the process as a new patient at this dispensary. Easy from start to finish. Did not have to see a... pharmacist. Even though I have talked with one regarding my health ailments and chronic disease, they offered me to visit with the pharmacist for any questions or updates.Very professional, and courteous. From dress top to bottom (casual or business casual), to demeanor, disposition, and knowledge. Everyone was very pleasant. I thank you all for helping my life and get off the myriad of daily Rx regimen from two of my physicians. I found my new favorite dispensary.Come in the South entrance on the Ground level, they are to in the suite on the left after you come into the building. Don’t walk down the West corridor, you won’t locate Suite W75 there. Free parking on ground level and underneath in the garage.Be sure to ask the representative or pharmacist about a financial hardship discount such as being on public assistance, a first responder or a military veteran discount. They have 15% off for veterans. Doesn’t hurt to ask. Also, you can order for pickup on Leafly. That site is quickly becoming my new friend and resource guide.My summer flew by because of my chronic health condition (Crohn's Colitis), in which I had a severe flare up that landed me in the hospital multiple times. The PharmaCann Blue Matter EF90 is where it is at for me. I prefer the EF90 Hybrid over the Sativa, especially at night time for sleep. Picked up a couple of carts of each and a bottle of Blue Matter Regular Strength 20:1 5.0mg THC read more
Called first to see the process as a new patient at this dispensary. Easy from start to finish. Did not have to see a... pharmacist. Even though I have talked with one regarding my health ailments and chronic disease, they offered me to visit with the pharmacist for any questions or updates. Very professional, and courteous. From dress top to bottom (casual or business casual), to demeanor, disposition, and knowledge. Everyone was very pleasant. I thank you all for helping my life and get off the myriad of daily Rx regimen from two of my physicians. I found my new favorite dispensary. Come in the South entrance on the Ground level, they are to in the suite on the left after you come into the building. Don’t walk down the West corridor, you won’t locate Suite W75 there. Free parking on ground level and underneath in the garage. Be sure to ask the representative or pharmacist about a financial hardship discount such as being on public assistance, a first responder or a military veteran discount. They have 15% off for veterans. Doesn’t hurt to ask. Also, you can order for pickup on Leafly. That site is quickly becoming my new friend and resource guide. My summer flew by because of my chronic health condition (Crohn's Colitis), in which I had a severe flare up that landed me in the hospital multiple times. The PharmaCann Blue Matter EF90 is where it is at for me. I prefer the EF90 Hybrid over the Sativa, especially at night time for sleep. Picked up a couple of carts of each and a bottle of Blue Matter Regular Strength 20:1 5.0mg THC read more
The staff was very knowledgeable And friendly. The facility was beautiful and clean, And most importantly everybody had... a mask on. I highly recommend thisDispensary and will be visiting again soonread more
I cannot understand how a business, which is trying to grow, can simply be out of stock on a majority of its most... demanded products. The quality of this company’s vape pens, while excellent, are unavailable… some of which have now been so for at least several weeks. Significantly, their website does not advise patients of their limited supplies. Also, their medication is very expensive! Not only did they lose a customer, but I sold my shares of stock as I now understand why each share is now trading for under $.30… What a shame!read more
The facility is clean,bright and airy. I am very impressed with the professionalism and friendliness of the staff.... When I first went there I was a bit nervous about buying such a new product(for me) but the efficiency and courtissness of all of the employees put me immediately at ease. And the product quality is always consistent. I also love the newly reduced prices!! It has made such a huge difference in the treatment of my various conditions. Its wonderfully miraculous to have my arthritis pain so greatly reduced without having to rely on shots and dangerous rx's. I feel very,very comfortable recomending this business.read more
I have a lot of anxiety and I came in to medmen to try and get it under control. Jonathan was more then helpful my... first visit, making sure I was comfortable, I understood the products and what they were meant to do , he is a people person , the whole staff is nice , they just run out of items fastread more
Always out of vape pens , but they always let me know once they get back in . Staff is nice and friendly Jonathan is... a very helpful kidread more
Amazing service from beginning to end this one kid who I can’t remember his name I think it’s starts with a J he was... amazing. He literally ran the store he was running. All over helping patients. Big big recommendation to go to medmen . Genuine peopleread more
Very nice staff and it's always easy and fast when I go there. I only had a issue once and that was with a disposable... pen that didn't work when I opened it but the staff was great and took the broken one back and replaced it with a new one that worked perfectly. So I have had an overall excellent experience at MedMen and I would definately recommend this business to others.read more