MedMen Dispensary in Buffalo, NY
Based on 212 reviews
Anthony N.
1712590168
Looked open but door was lock no one inside. Hours said 10am-5pm weekdays. We arrived at 11am on Monday and there was no one. Multiple people were waiting on them as well.
Julie F.
1710968372
Now listed as an online order place that delivers. It's a scam. This place is not MedMen anymore.
Lucas C.
1709858042
Do not order online it is a scam. We got scammed out of like 150 bucks. They ask you for a 500 deposit right before it gets delivered.
Jessica F.
1708032653
Friendly and knowledgeable staff but several times I've come in the evenings only for the store to be"closed"...I'm outside now at 420 and the sign says 5 but it's locked. 🤨
Leland B.
1691530254
What is a med card for if I MUST have the written prescription from my doctor too? Why after selling to me for 1 year do you change the rules? The absolute insanity of this place is mind numbing!!!! They go out of their way to make sure they don’t sell anything! Will do a happy dance when rec sales finally put this corporate monstrosity and disconnected entity out of business. Negative stars would be more accurate.
J H.
1688409685
MedMen is unlike any other other CBD/ medical cannabis store I have ever seen. I say this because, so many other shops look and smell like the store in the mall called Spencer's. Here 95% of the items is behind a glass case. The store is super clean, and nothing fancy. The staff is very friendly and helpful. They were able to recommend what items to purchase, to help with pain management and sleep. Some things are not cheap, but other things are cheaper than the other shops.
Nathan K.
1683760184
Everytime I go it takes them like 20 minutes of screwing around on the computer to finally tell me they cant figure my profile out and have to contact the NY State Health department. Like I already gave you my medical card and drivers license, why do you have so much extra red tape and hoops to jump through??? Thats what medical card is for! Way to overcomplicate a simple thing, none of the other dispensaries put you on trial, they just look at your card. Also, $100 for a cart? Your prices are insane
Ryan “DJ Shoes” S.
1681591897
Scummy big business practices. They sold me on a bunch of stuff and then when I got home I found their prices were cheaper online. They told me "yeah you get 30% off if you place your order online right now".... Like, way to screw me by purposefully not telling me that earlier so you can make a few more dollars. Also the product is not anything special
Leonard E.
1676172078
All these reviews look fake. nobody can be as helpful as the employee's at medman being that they are so uneducated. The police officer they called to the scene of somebody taking video in public actually had to educate their employees.
Andrew D.
1673704261
No CBD flower or delta 8 or THC 0 products
Patrick R.
1663701101
The staff are absolutely wonderful. They are friendly and helpful. They are extremely knowledgeable, and give each customer as much help and time as they need. I highly recommend MedMen for their staff alone, let alone their products.
Stephanie m L.
1658524991
I spoke with Adam about med for my mother he was amazing and so helpful. I loved how informative he was and patient with answering my questions. By far the best customer service ever !
A. B.
1658333450
Prices are little ridiculous. No discount or break when buying a QTR or Oz. !!?! $50/8th is just insane (yes yes i know its "medical" as the girl on the phone said it 3x) Do yourself a favor and shop the other 2 medical dispensaries in Buffalo
JACK G.
1657563513
I've been very happy with this location in general, however at this writing, on a Monday, their flower inventory consists of only 4 products as compared with the inventory at the Syracuse location is much better and complete as usual.So they're essentially OOB today in the flower category.Very puzzling.
Monica S.
1656686997
Very good customer service and very pleasant staff. Very knowledgeable about the products. This is my go to place.
Bet on M.
1650132702
The friendly and efficient staff processed my online order quickly & I'll be returning again for sure. The store looks nice & will be ready to deal with the flood of new customers once recreational sales are fully implemented in NY. That's the advantage MedMen has: they have a ton of dispensaries across the country and a ton of experience in the industry, so they are the most prepared when states decide to go recreational use.
Robin K.
1650064396
I always find very helpful people to manage my MMJ needs. Store manager Kelsey was willing to spend time with me to discuss the amazing staff. Most recently I met with Matthew and Alida. Always willing to assist, answer questions and guide me step by step on the NYS Office of Cannabis Management glitches. I always look forward to seeing Jessica when I am in the dispensary. She is a wealth of information. Nice clean dispensary however we need a location in the southern tier.*wink wink *nudge nudge 😊
John K.
1648915611
Going on year 3. Let me say, Thank you, Thank you, Thank you to all of you. Jen(MUD) Morgan, Mike, Kelsey, Jess, Adam, and Carrie just to name a few. If I left anyone out forgive me.Such kind,compassionate, wonderful group of folks. Extremely efficient and informative people who care and have put other peoples needs before their own. Highly commendable and much appreciated to say the least. Without skipping a beat, you have all gone above and beyond to help me with all my needs every single time. Not to mention your beautiful smiles, greetings and kind words. You are all such good ,decent people. Shout out to Curaleaf. Fab job "bud-tenders" and all those involved. Once again, outstanding job from an outstanding organization. Keep up the good work with all you do. Thank you everyone. Peace be with you, good health, and well wishes to all. Hope to see you soon. Your friend for life. love ya. JFK
deb W.
1647957344
I needed my card updated and Carrie was wonderful in helping me use the paperwork from my doctor to get everything set. She was kind and patient and made my visit a great experience!! Thank you!!
Helen S.
1644960527
Recently purchased vape pen . Initially it worked like a charm & suddenlystopped . I called MedMen & spoke to customer representative Miss Kelly .She was very patient & clearly explained how I might be able to make it work again . She told me to call her back if it didn’t . I followed her instructions& now it’s working l Hooray ! Miss Kelly is a great asset to MedMen Buffalo & I would like to request a pay raise for Miss Kelly .
Veronica S.
1644365308
I absolutely love the staff at MedMen. Everyone is so helpful and always in great spirits! I love the products they sell; from the flower, tinctures, lotions/oils to even the merch! My absolute favorite dispensary in Buffalo. Always a go-to for me. 5 stars, highly recommend.
Tamar H.
1644106709
Jenn was very friendly and helpful. She was knowledgeable of all the products and made my visit very easy. She signed me up for the newsletter and to receive coupons. Thanks Jenn great job!!
Justin K.
1644075210
Excellent product availability and knowledge of products from salespeople. The pharmacist lacks understanding of what people need. I was purchasing to show my grandfather (the patient) this medicine and clear up the huge stigma around cannabis. I bought isolate, mints, and topicals. I realize he won’t use all of these as we’re looking for the right medicine. When it came to raw bud, she asked me a slew of questions in regards to him smoking it. I felt like a criminal for my first experience here. There are multiple ways to use raw cannabis I explained. The point was simply exposure. To show him where the medical cannabis comes from. I explained that he won’t try any of it if he can’t see where it comes from. He was firm and stubborn on that fact.Prior to this one and only experience, cannabis helped with my aging grandfather and his wellness. This one experience has prevented him from using cannabis again.
Robert B.
1643277440
Decided to stop in and pick up. Presented ID and MMJ card, placed my first ever order with them and waited.Now apparently after the wait of 10 minutes or so, the pharmacist proceeds to let an employee know I have hit my limit and cannot be sold what I need, only what they want to sell me based on their arbitrary limit (This has never been an issue at Verilife over the course of having my card and using their services). Mind you, the state of NY allows me a 60 day supply, but med men does not. The pharmacist also had her own wisecrack about how flower in the NY program is for vaporization only, as there was a stack of branded lighters sitting at the register to purchase.I made my purchase of what they would allow to take advantage of the 20% off first timer deal, however I wouldn't bother stepping foot in here again even if they work out their discrepancy between the state limits and their own. The pharmacist should also probably get hip to the current guidelines released by the OCM.Take the drive to Verilife instead.
Hannah Z.
1643168399
Customer service is outstanding! Jess is always a pleasure to work with, even for my pup that they allowed me to bring! (:
kj H.
1641520265
Awesome customer service!A big shoutout to Mike! Thank you for all your help with making my order easy, enjoyable, and fun:)Mike for president! Go Bills!Best regards,Katherine.
Alicia B
1635468349
I cannot speak highly enough about the customer service at this place! Every single employee is friendly, helpful, knowledgeable, informative and just know their stuff! My most recent visit I had the privilege of being greeted and checked in by a Michael C. who immediately found my profile and made suggestions and informed me of the specials/sales/promotions that they had going on and for how long. Every question I asked was answered in a way that made me feel like I was speaking to someone who knew what they were talking about and explained anything I didn't know about or had further questions on completely. Upon checking out, I was taken care of by a lovely young woman, Jessica N. Jess was so patient with me, as I did have a few more questions during my transaction! She was extremely kind, considerate, helpful and just made me feel very confident in my prescription purchase. I was having a not-so-great day before stopping into MedMen and because of the amazing and friendly staff, mainly Michael and Jessica, I left in a much better mood! They may "just be doing their job", but for people like me, it means more than they may know. Thank you again Michael & Jess and every single one of the MedMen staff.
Craig K.
1627577644
Kiah took her time to explain all my options.I do not have my State certification yet.She was knowledgeable and friendly.Her customer service skills was astounding!!
Anne Z.
1624033624
Clean , bright , extremely helpful, friendly staff. Complete opposite of my experience at The Botanist where I was turned away at 5:05 on because they stop accepting new patients at 5pm. This was after driving 30 mins to get there . They’ve lost my business through that interaction and Med Men has mine, through their superior customer service .
MICHAEL B.
1622774318
Kelly was awesome, really informative by letting me know all about the products. Great selection, 1 gram carts! I'll definitely be back!
Jay P.
1620385424
Visited Med Men The staff were great helpful with information and the store was just like most dispensary’s I’ve been to NewYork State has heavy taxes and rules witch is fine it’s expensive to expensive and I’m willing to pay for what I need and expect to get what I pay for I purchased an 1/8th of flower figure it would be an 1/8th,right? but the entire package (the container you’re flower comes in) was 3.36 grams didn’t get what I paid for it was under weight by 2 grams pretty much got ripped off not happy about it they should sell proper weight for the price they charge .
Justin S.
1619968006
I had a very nice experience at the Buffalo Med Men a few weeks back. I am new to the Medical Marijuana field. Jamie a manager took a lot of time with me to get me up to par on all the new information. She was so friendly and very knowledgeable. I had such a great experience.
Michelle M.
1618072601
I live between Rochester and Buffalo so to go to any dispensary i have to drive at least 45 minutes and this is now the only dispensary I will go to. The staff is so friendly and helpful. Each time I've gone, Kiah has been the one to help me, and she has been absolutely amazing. She spends time answering my questions and actually explains things and I feel like I'm actually getting relief from my pain now!
Juggalo J.
1617375543
The first couple times i went it was AMAZING. Then once i started going more once a week twise a week i had a problem with the doctor or someone behind the glass didnt want to fill my meds due to a limit...but NOBODY told me i had a limit or when i was close to it my own doctor called them and told them to fill my meds and they didnt. The lady even said the day before someone said the same thing. So obviously a worker is telling people they have no limit and the pharmasist is giving people limits... lately i havent been happy with the services there.The first couple times i went was GREAT but i drive almost 2 hours to this place for my meds for them to tell me they cant fill it was highly annoying and a waste of time.People need to be TOLD MORE about how much they can buy!!! Because they have that allllll messed up.
Juggalo J.
1615665916
What i loved most was the amount of strains for the vape/oil they have is mindblowing fwel like i could try something new every week and take awhioe until i try everything.Besides that the checkout people was really nice and so far my products was great. But i give this a 4 because all the oils i got about 5 different kinda and the guy did tell me but i dont like how all the oils i got there was about a quarter missing out of every oil i dont understand why idk if they just atent filling them all the way or whats up with that but the other place i goto they have full half grams like .5 full not .3
David M.
1614392990
I will be going to MedMen from now on. Kelly R was very helpful and I really appreciate all the time she took to assist me. I highly recommend MedMen.
Kelly G
1613399212
We went to MedMen and the staff was very friendly and very knowledgeable. I myself have visited other medical marijuana stores in the area, and this store is the best!!! Adam and the Store Manager Kelsey were amazing. Kelsey spent a lot of time with us. She did a lot of teaching and answered our questions ( we had lots). I look forward to returning to MedMen in the near future. Thank you to the amazing staff! I would recommend this store to family as well as friends.
Emily K.
1612358282
Lack of knowledge and understanding of products and how they treat chronic conditions. I was not offered counseling with the pharmacist and given false information on the best method to treat my condition. The “ pharmacy” is more about making money than actually trying to treat patients. There was a miscommunication between a patient tech and I and I received the wrong medication. I brought it back the following morning, unopened and they would not give store credit or exchange it for the proper medication because the pharmacist said “ This is a pharmacy and once you take it home we can take it back”. Understandable, but the packaging looked the same when they briefly showed me it when I checked out the day prior. Instead of being understanding the staff was rude and defensive.
Alan B
1611854667
Very nice and helpful. Kelly was awesome and really helped me with online and explaining everything. Great service and definitely recommend.
Joe G
1611237260
I am always impressed with the polite, knowledgable, young employees there. They are always willing to help. But please open a dispensary somewhere in the Southtowns.
OverDose665 2.
1609896052
Very nice and informative staff, clean looking building, not a lot of products but will change with time, somewhat pricey but will change with time, not a long wait, has Ground Flower Now!!!!!10/10 the best distillate I've ever had Blue Dream
Lo R.
1609769083
This is my favorite dispensary in the area. The ground flower & the elite vapes are soo good. The staff & pharmacist are always extremely helpful & nice.
max emmett P.
1609443156
better prices than the botanist AND they have dry leaf!
eric G.
1608519765
I have enjoyed medmens products very much. Each time I have went I have been taken care of by Jamie. She is always extremely polite and professional and is assists me with all my questions. Thanks will be back soon !
Dina S.
1606174750
I recently walked into this establishment with no idea of what I was getting into. The staff there were extremely polite and were able to educate me on many of the products. I will definitely be coming back here soon!
Hannah G.
1604717949
very polite staff but I must say they were a little unhelpful when it came to a lot of the questions I had regarding their products. The prices are also extremely expensive, even for the area.
Jim L.
1602866146
way more prouct than the downtown location. prices are realatively the same. i reccomend the blue hybrid , and the insane in the membrane 😉
Chris B.
1601760751
Everything you need and great customer service
Michael R.
1598560321
Good products. Great staff.
Emily K.
1595946988
Lack of knowledge and understanding of products and how they treat chronic conditions. I was not offered counseling with the pharmacist and given false information on the best method to treat my condition. The “ pharmacy” is more about making money than actually trying to treat patients. There was a miscommunication between a patient tech and I and I received the wrong medication. I brought it back the following morning, unopened and they would not give store credit or exchange it for the proper medication because the pharmacist said “ This is a pharmacy and once you take it home we can take it back”. Understandable, but the packaging looked the same when they briefly showed me it when I checked out the day prior. Instead of being understanding the staff was rude and defensive. If I was to take what they had given me by mistake it would exacerbate my GI condition and cause more pain. Needless to say, verilife or the botanist are better options for patients looking to treat their conditions.
Jared W.
1590530700
I would like to say thank you to the staff at MedMen. Even during the trying times we’re in I am still impressed by the level of customer service and support I received. I’ve come to appreciate the consistency within the products and lines available. Despite my first negative experience in over a year, the staff (with marvelous professionalism) assisted me with my issue to my more than complete satisfaction. I can say with tremendous confidence I will remain a satisfied customer.The environment is very clean and I feel as though the atmosphere and color scheme is very calm and relaxing. The staff is always courteous and warm. I have yet to have an interaction with staff by phone email or in person where I was at a loss for information. Very knowledgeable staff be it products lines or dosing information.Thank you again for your help and assistance and thank you for continued professionalism especially now!
lisa S.
1589999099
LACK OF CONSISTENCY I have to write this for my roommate due to the past 2 days of Med Men giving her such anxiety, so my friend goes to this location quite a bit, spends over 500 dollars a month with this company, never had an issue. Skip to this week. Received numerous phone calls that the pens would be in, came all the way out there to be told that would have to contact doctor, whole story seemed sketchy because you should be aloud a refill especially during COVID-19, offered other pens but not the direct strain. Doctor finally called, called today, and what do you know they are totally out of the pens. All this for nothing. Doctor was contacted and today they knew they were in the total wrong. Basic story; this company is not constant. Ive heard from other people the pens die. They look like a total rip off for only being .3. Women on the phone was so mean to my friend who needs her medication to basically live that she had to call off work 2 days in a row due to this companies negligence. Take your business somewhere else, they never know when they are getting stock, the pens don't last long for the price, seeing what my friend went through will also make me switch away from MedMen. They get their products when they are out (usually out, was out personally for me without the COVID19 even being a factor) I feel so bad for anyone who really needs their meds and playing phone tag and driving back and forth. Ive personally have visited their location in LA, and let me assure you, this location is NOTHING like that. The employees even exposed personally to myself how the pens are made in China, their disposal ones. Very very inconstant location, speaking on my friends behalf that a company shouldn't be playing with someones meds, not even knowing when they are even going to restock. Save your time, go to Verilife, they get most of their products from there anyway. Especially during a pandemic? How absolutely terrible. Better off honestly going to Verilife, & Medmen will also tell you they receive their products from there. Super confusing and misleading! Terrible "customer service" too they hung up on me before after calling due to their disposable pen dying on me within just going to the mall...... sorry if this was super long but I cant put into words how absolutely disgusted hearing from my friend all this, and just throwing my personal experience on top, visit Medmen in LA not this location!
Peter E
1587582005
Consistently out of product. Even before pandemic America. Frustrating.
Vickey P.
1587427119
My first visit today and the staff was very knowledgeable of the products and what would be best for me to start with. I will definitely be a regular customer.
ricanitalianbell .
1581530365
I LOVED the upgrade from the original location. The original location was like visiting Men in Black head quarters. This new location was lovely. I felt like it was shopping for jewelry the way the tables where set up. The ladies where ABSOLUTELY the sweetest. Esp Sonnie. She’s the cutest. I was babbling (as you can see) lol and she was so patient, entertained my “crazy” and laughed at my corny jokes lol. But the entire vibe was GREAT! ????
Rocky M
1581427485
This place used to be patient focused and have a decent selection.Not sure when the company decided to stop focusing on the patient.New place feels like an apple store or a fish tank. No privacy. No regard for HIPAA.I also never received a response to my request as to why this company removed all menus for what they have available.Who is going to waste hours showing up here to find out they are out of all products?
Lee R.
1578364620
I am so happy to stop in and get to work with Kelly. Kelly was so kind and really gave me her true opinion and what she thought was best. I hope to go here and get to work with her again. This place has great customer service!
Jillian M
1576509609
I used to be very happy and felt comfortable at the MedMen store when it was located further down Main St. I thought that the flow of picking up my medication worked well and it was all-together an enjoyable stop in my day. The employees were/are friendly and there to help and even if there was a backup, you could rest comfortably while waiting for your prescription.However, I just do not understand the need for the layout of the new store. As I commented when I first saw it, it is indeed very close in style and layout to their California locations now, yet MedMen failed to realize that NY and CA have two very different uses for their store. One state has passed marijuana for recreational use and our state has not. There is no need for multiple "Apple tables," as I call them, to display the same five products. There are no waiting room seats or anywhere to sit comfortably while you wait for your prescription. The entire store is now decorated in merchandise that has nothing to do with medicinal marijuana, which I understand you want to promote your brand, but again--we are a medicinal state, not recreational (or at least, not yet) and the clientele here have different needs. There's no room for privacy, which we did have at the old location and that was nice because you could chat with the pharmacist about what is working for you and what's not. I am less inclined to do so out in the general public where others could hear my conditions. And the check-in at the door? It's literally next to the door, which means if there's more than one customer, they are awkwardly crowded near large glass doors that I don't think make much sense in Buffalo, NY come winter time. Also, it has now been a good handful of times that I've made the drive out only to find out that the NY state system is down. No, this is not MedMen's fault--but I fail to believe that with the numerous emails I receive from the company or their place on WeedMaps, that there is nowhere they could post this information for their customers. So, if you go here, always call ahead of time and hope someone picks up.As for the employees, they're usually great. The store move itself hasn't changed that. I used to see the same faces at the old location and now I feel like I do not see them anymore (especially the pharmacists, who were always so sweet and nice).I wish MedMen had thought of these large differences before adapting their brand layout to Buffalo, NY and its current needs.
Matthew H.
1575835468
This place is amazing, Kelsey has such an amazing attitude as does everyone that works here. They're always ready to greet you with a smile and a happiness that brings a special kind of cheerfulness to anyone's day. I Won't shop anywhere else!!!
Fnord W.
1575412468
This place is terrible. Obviously made by people more interested in the money that either the medical aspect or providing good products. More expensive than the other shops. No delivery service. No ability to call in a refill for quick pick up. Poorly educated staff. Rude staff. Smallest product selection of the dispensaries in Buffalo. The only thing they have going for them is a flashy storefront and later hours than the other dispensaries.I purchased a tincture that was too weak to provide a benefit. Most tinctures I've seen before are 10 times as potent.The disposable pens provide way less product than advertised. I was told 30 doses but got around 10-15.They have very small selection. Despite all other dispensaries in the state having access to vape cartridges, this place says they have no vendor and don't know when they will be getting a new one.Recently I got into a discussion with the staff regarding the comparative effects of THC and CBD. I was astounded to hear the bizarre information being given by the staff. When I expressed that I think they might have the information backward they said they worked there so they knew best.What a complete waste of time. I may go back for a sale, but this place has lost my business otherwise.
Meg
1574431397
Tried calling the store multiple times to actually see how this works as I'm new to using dispensaries in NY. And they never answer the phone. With some of these reviews stating the tanks don't work and with them not answering I dont know if I would even come here.
RYAN
1574258743
Great staff and great customer service. Product could be better but the store is amazing
Stephanie C.
1574116317
First time at new location, everyone was so helpful and Jamie was so sweet and accommodating and helped us with our certification issues. Friendly, quick, and clean place and easy to get in and out.
Brittney M.
1573824614
Such a great experience. The staff is extremely knowledgeable and friendly. It was my first time and wasnt sure what I wanted exactly but they were patient and friendly. The building was clean. Nice atmosphere. Thanks so much!
Don K.
1573788586
Had a great experience, they have a wonderful knowledgeable staff. I had a consultation answered questions and was given great recommendations. They have a clean atmosphere and they were attentive to my needs. I was able to leave with products that help with sleeping, pain management, and they have been spot on. Currently using sleep drops works quickly on smallest dosage. Highly recommend 10% off first purchase. Will be returning in the future to have them fill my prescription again
Judith S.
1573702333
I came in today not knowing what I was walking into. I was greeted at the door, and was signed in immediately. Everyone was very polite and attentive. I had a lot of questions, and have to say, they were really patient with me. Thank you! The staff answered all of my questions, and I have a better understanding on how this all works. Yup! I even asked about their knowledge or education. There were employees that have some medical background, and everyone receives a good amount of on site training, and receives new updates on the products. The on site Pharmacist fills my script for me, and the whole process took maybe a half hour. Thank you for all your help!Judi
mary G.
1573308390
Faulty pre loaded pens, the cartridges dont pull right either. I won't be back. I called the store and they said I could return the items, but the chick Destiney on the phone also said "sometimes the preloaded pen batteries dont work" um okay, sounds like a KNOWN issue that you are now wasting my time and gas money to return to the store. What world are you living in where you think you will retain a customer who spends so much on your product only to have NONE of the items work similar to anything they have had at another positive dispensary. I will not return to med men, store looks nice and all but I care about the product. You are selling items with known issues and LEAVING IT ON YOUR CUSTOMERS TO DO QUALITY CONTROL RETURNS. Shame on you.
Louis B.
1567090210
Absolutely the best product I've had although it is very pricey that's why it only got 4 star rating but if prices were better would definitely give 5 stars. Also amazing employees I enjoy going there.
David S.
1564949284
A little hard to find on a first visit. Upon going in everything was pretty straight forward. Meet with the receptionist, a pharmacist if needed and get your script. On the downside their product selection has been greatly varied lately with a lot in and out of stock. However, if you want something CBD based like creams or lotions or sprays, they have a vast selection. Nice waiting room with reading materials.
Ibrox Loyal I.
1559851698
From the friendly receptionist to the pharmacist, visiting MedMen is a fantastic experience. The drops are a good deal, and due to citrus allergies, I needed to change dispensaries. The wait time to purchase your preparation was fast and very affordable.
Jeep C.
1557592484
This place was so much better than I expected! I had absolutely zero experience with any sort of marijuana before except research I had done online, and these guys were beyond helpful. I called ahead to make sure I could bring my 2-year old and they said absolutely. From the receptionists to the pharmacists, everyone was so friendly and helpful. The receptionist and who I assume were the security guys even played hide and seek with my daughter while I checked out and they were SO understanding that she was a bundle of energy who did not want to sit still. Will definitely be back!
Stacy D.
1552266060
This is a very professional, clean and secure dispensary. They are the only company in the area that carries a specific type of tasteless sublingual drops that work miracles without the taste, smell or burning sensation that I have experienced with other drops. Improvements could be made by providing transparent information in regards to which cannabis strains are used in which products, as I have reacted poorly to the Harmony drops and there is no way to find out what strain caused this. I have also learned to call in advance to see if they have the exact product that I am looking for in stock as they seem to run out of the “nighttime” drops often. Despite the kinks that need to be worked out, I prefer their products over other products and the staff are always compassionate, considerate and welcoming.
Stacy D.
1552190243
This is a very professional, clean and secure dispensary. They are the only company in the area that carries a specific type of tasteless sublingual drops that work miracles without the taste, smell or burning sensation that I have experienced with other drops. Improvements could be made by providing transparent information in regards to which cannabis strains are used in which products, as I have reacted poorly to the Harmony drops and there is no way to find out what strain caused this. I have also learned to call in advance to see if they have the exact product that I am looking for in stock as they seem to run out of the “nighttime” drops often. Despite the kinks that need to be worked out, I prefer their products over other products and the staff are always compassionate, considerate and welcoming.
6850 Main St
Buffalo, NY 14221
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CLOSED
CLOSED
Payment Methods:
Cash Only
ATM Available On Site
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ABOUT THIS DISPENSARY
MedMen, located at 6850 Main St in Buffalo, is open to serve the cannabis community.
Medical: Yes
Recreational: No
Delivery: No
Before this dispensary could open, it was licensed by the state.
Product types and availability can vary from store menu to store menu, depending on demand. If MedMen in Buffalo does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card, if needed, is universally accepted at any dispensary in Buffalo.
Purchasing Marijuana Products at MedMen
Preparation Helps: See what’s available ahead of time. If MedMen in Buffalo online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.
Low tetrahydrocannabinol (THC) cannabis with higher CBD products are generally available to patients as well who prefer the non-euphoric effect.
Contact the dispensary if you encounter product-related issues or problems. MedMen has a policy & procedure for this.
Please enjoy the menu products from this dispensary responsibly!
To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.
What People Are Saying
Based on 212 reviews
Anthony N.
1712590168
Looked open but door was lock no one inside. Hours said 10am-5pm weekdays. We arrived at 11am on Monday and there was no one. Multiple people were waiting on them as well.
Julie F.
1710968372
Now listed as an online order place that delivers. It's a scam. This place is not MedMen anymore.
Lucas C.
1709858042
Do not order online it is a scam. We got scammed out of like 150 bucks. They ask you for a 500 deposit right before it gets delivered.
Jessica F.
1708032653
Friendly and knowledgeable staff but several times I've come in the evenings only for the store to be"closed"...I'm outside now at 420 and the sign says 5 but it's locked. 🤨
Leland B.
1691530254
What is a med card for if I MUST have the written prescription from my doctor too? Why after selling to me for 1 year do you change the rules? The absolute insanity of this place is mind numbing!!!! They go out of their way to make sure they don’t sell anything! Will do a happy dance when rec sales finally put this corporate monstrosity and disconnected entity out of business. Negative stars would be more accurate.
J H.
1688409685
MedMen is unlike any other other CBD/ medical cannabis store I have ever seen. I say this because, so many other shops look and smell like the store in the mall called Spencer's. Here 95% of the items is behind a glass case. The store is super clean, and nothing fancy. The staff is very friendly and helpful. They were able to recommend what items to purchase, to help with pain management and sleep. Some things are not cheap, but other things are cheaper than the other shops.
Nathan K.
1683760184
Everytime I go it takes them like 20 minutes of screwing around on the computer to finally tell me they cant figure my profile out and have to contact the NY State Health department. Like I already gave you my medical card and drivers license, why do you have so much extra red tape and hoops to jump through??? Thats what medical card is for! Way to overcomplicate a simple thing, none of the other dispensaries put you on trial, they just look at your card. Also, $100 for a cart? Your prices are insane
Ryan “DJ Shoes” S.
1681591897
Scummy big business practices. They sold me on a bunch of stuff and then when I got home I found their prices were cheaper online. They told me "yeah you get 30% off if you place your order online right now".... Like, way to screw me by purposefully not telling me that earlier so you can make a few more dollars. Also the product is not anything special
Leonard E.
1676172078
All these reviews look fake. nobody can be as helpful as the employee's at medman being that they are so uneducated. The police officer they called to the scene of somebody taking video in public actually had to educate their employees.
Andrew D.
1673704261
No CBD flower or delta 8 or THC 0 products
Patrick R.
1663701101
The staff are absolutely wonderful. They are friendly and helpful. They are extremely knowledgeable, and give each customer as much help and time as they need. I highly recommend MedMen for their staff alone, let alone their products.
Stephanie m L.
1658524991
I spoke with Adam about med for my mother he was amazing and so helpful. I loved how informative he was and patient with answering my questions. By far the best customer service ever !
A. B.
1658333450
Prices are little ridiculous. No discount or break when buying a QTR or Oz. !!?! $50/8th is just insane (yes yes i know its "medical" as the girl on the phone said it 3x) Do yourself a favor and shop the other 2 medical dispensaries in Buffalo
JACK G.
1657563513
I've been very happy with this location in general, however at this writing, on a Monday, their flower inventory consists of only 4 products as compared with the inventory at the Syracuse location is much better and complete as usual.So they're essentially OOB today in the flower category.Very puzzling.
Monica S.
1656686997
Very good customer service and very pleasant staff. Very knowledgeable about the products. This is my go to place.
Bet on M.
1650132702
The friendly and efficient staff processed my online order quickly & I'll be returning again for sure. The store looks nice & will be ready to deal with the flood of new customers once recreational sales are fully implemented in NY. That's the advantage MedMen has: they have a ton of dispensaries across the country and a ton of experience in the industry, so they are the most prepared when states decide to go recreational use.
Robin K.
1650064396
I always find very helpful people to manage my MMJ needs. Store manager Kelsey was willing to spend time with me to discuss the amazing staff. Most recently I met with Matthew and Alida. Always willing to assist, answer questions and guide me step by step on the NYS Office of Cannabis Management glitches. I always look forward to seeing Jessica when I am in the dispensary. She is a wealth of information. Nice clean dispensary however we need a location in the southern tier.*wink wink *nudge nudge 😊
John K.
1648915611
Going on year 3. Let me say, Thank you, Thank you, Thank you to all of you. Jen(MUD) Morgan, Mike, Kelsey, Jess, Adam, and Carrie just to name a few. If I left anyone out forgive me.Such kind,compassionate, wonderful group of folks. Extremely efficient and informative people who care and have put other peoples needs before their own. Highly commendable and much appreciated to say the least. Without skipping a beat, you have all gone above and beyond to help me with all my needs every single time. Not to mention your beautiful smiles, greetings and kind words. You are all such good ,decent people. Shout out to Curaleaf. Fab job "bud-tenders" and all those involved. Once again, outstanding job from an outstanding organization. Keep up the good work with all you do. Thank you everyone. Peace be with you, good health, and well wishes to all. Hope to see you soon. Your friend for life. love ya. JFK
deb W.
1647957344
I needed my card updated and Carrie was wonderful in helping me use the paperwork from my doctor to get everything set. She was kind and patient and made my visit a great experience!! Thank you!!
Helen S.
1644960527
Recently purchased vape pen . Initially it worked like a charm & suddenlystopped . I called MedMen & spoke to customer representative Miss Kelly .She was very patient & clearly explained how I might be able to make it work again . She told me to call her back if it didn’t . I followed her instructions& now it’s working l Hooray ! Miss Kelly is a great asset to MedMen Buffalo & I would like to request a pay raise for Miss Kelly .
Veronica S.
1644365308
I absolutely love the staff at MedMen. Everyone is so helpful and always in great spirits! I love the products they sell; from the flower, tinctures, lotions/oils to even the merch! My absolute favorite dispensary in Buffalo. Always a go-to for me. 5 stars, highly recommend.
Tamar H.
1644106709
Jenn was very friendly and helpful. She was knowledgeable of all the products and made my visit very easy. She signed me up for the newsletter and to receive coupons. Thanks Jenn great job!!
Justin K.
1644075210
Excellent product availability and knowledge of products from salespeople. The pharmacist lacks understanding of what people need. I was purchasing to show my grandfather (the patient) this medicine and clear up the huge stigma around cannabis. I bought isolate, mints, and topicals. I realize he won’t use all of these as we’re looking for the right medicine. When it came to raw bud, she asked me a slew of questions in regards to him smoking it. I felt like a criminal for my first experience here. There are multiple ways to use raw cannabis I explained. The point was simply exposure. To show him where the medical cannabis comes from. I explained that he won’t try any of it if he can’t see where it comes from. He was firm and stubborn on that fact.Prior to this one and only experience, cannabis helped with my aging grandfather and his wellness. This one experience has prevented him from using cannabis again.
Robert B.
1643277440
Decided to stop in and pick up. Presented ID and MMJ card, placed my first ever order with them and waited.Now apparently after the wait of 10 minutes or so, the pharmacist proceeds to let an employee know I have hit my limit and cannot be sold what I need, only what they want to sell me based on their arbitrary limit (This has never been an issue at Verilife over the course of having my card and using their services). Mind you, the state of NY allows me a 60 day supply, but med men does not. The pharmacist also had her own wisecrack about how flower in the NY program is for vaporization only, as there was a stack of branded lighters sitting at the register to purchase.I made my purchase of what they would allow to take advantage of the 20% off first timer deal, however I wouldn't bother stepping foot in here again even if they work out their discrepancy between the state limits and their own. The pharmacist should also probably get hip to the current guidelines released by the OCM.Take the drive to Verilife instead.
Hannah Z.
1643168399
Customer service is outstanding! Jess is always a pleasure to work with, even for my pup that they allowed me to bring! (:
kj H.
1641520265
Awesome customer service!A big shoutout to Mike! Thank you for all your help with making my order easy, enjoyable, and fun:)Mike for president! Go Bills!Best regards,Katherine.
Alicia B
1635468349
I cannot speak highly enough about the customer service at this place! Every single employee is friendly, helpful, knowledgeable, informative and just know their stuff! My most recent visit I had the privilege of being greeted and checked in by a Michael C. who immediately found my profile and made suggestions and informed me of the specials/sales/promotions that they had going on and for how long. Every question I asked was answered in a way that made me feel like I was speaking to someone who knew what they were talking about and explained anything I didn't know about or had further questions on completely. Upon checking out, I was taken care of by a lovely young woman, Jessica N. Jess was so patient with me, as I did have a few more questions during my transaction! She was extremely kind, considerate, helpful and just made me feel very confident in my prescription purchase. I was having a not-so-great day before stopping into MedMen and because of the amazing and friendly staff, mainly Michael and Jessica, I left in a much better mood! They may "just be doing their job", but for people like me, it means more than they may know. Thank you again Michael & Jess and every single one of the MedMen staff.
Craig K.
1627577644
Kiah took her time to explain all my options.I do not have my State certification yet.She was knowledgeable and friendly.Her customer service skills was astounding!!
Anne Z.
1624033624
Clean , bright , extremely helpful, friendly staff. Complete opposite of my experience at The Botanist where I was turned away at 5:05 on because they stop accepting new patients at 5pm. This was after driving 30 mins to get there . They’ve lost my business through that interaction and Med Men has mine, through their superior customer service .
MICHAEL B.
1622774318
Kelly was awesome, really informative by letting me know all about the products. Great selection, 1 gram carts! I'll definitely be back!
Jay P.
1620385424
Visited Med Men The staff were great helpful with information and the store was just like most dispensary’s I’ve been to NewYork State has heavy taxes and rules witch is fine it’s expensive to expensive and I’m willing to pay for what I need and expect to get what I pay for I purchased an 1/8th of flower figure it would be an 1/8th,right? but the entire package (the container you’re flower comes in) was 3.36 grams didn’t get what I paid for it was under weight by 2 grams pretty much got ripped off not happy about it they should sell proper weight for the price they charge .
Justin S.
1619968006
I had a very nice experience at the Buffalo Med Men a few weeks back. I am new to the Medical Marijuana field. Jamie a manager took a lot of time with me to get me up to par on all the new information. She was so friendly and very knowledgeable. I had such a great experience.
Michelle M.
1618072601
I live between Rochester and Buffalo so to go to any dispensary i have to drive at least 45 minutes and this is now the only dispensary I will go to. The staff is so friendly and helpful. Each time I've gone, Kiah has been the one to help me, and she has been absolutely amazing. She spends time answering my questions and actually explains things and I feel like I'm actually getting relief from my pain now!
Juggalo J.
1617375543
The first couple times i went it was AMAZING. Then once i started going more once a week twise a week i had a problem with the doctor or someone behind the glass didnt want to fill my meds due to a limit...but NOBODY told me i had a limit or when i was close to it my own doctor called them and told them to fill my meds and they didnt. The lady even said the day before someone said the same thing. So obviously a worker is telling people they have no limit and the pharmasist is giving people limits... lately i havent been happy with the services there.The first couple times i went was GREAT but i drive almost 2 hours to this place for my meds for them to tell me they cant fill it was highly annoying and a waste of time.People need to be TOLD MORE about how much they can buy!!! Because they have that allllll messed up.
Juggalo J.
1615665916
What i loved most was the amount of strains for the vape/oil they have is mindblowing fwel like i could try something new every week and take awhioe until i try everything.Besides that the checkout people was really nice and so far my products was great. But i give this a 4 because all the oils i got about 5 different kinda and the guy did tell me but i dont like how all the oils i got there was about a quarter missing out of every oil i dont understand why idk if they just atent filling them all the way or whats up with that but the other place i goto they have full half grams like .5 full not .3
David M.
1614392990
I will be going to MedMen from now on. Kelly R was very helpful and I really appreciate all the time she took to assist me. I highly recommend MedMen.
Kelly G
1613399212
We went to MedMen and the staff was very friendly and very knowledgeable. I myself have visited other medical marijuana stores in the area, and this store is the best!!! Adam and the Store Manager Kelsey were amazing. Kelsey spent a lot of time with us. She did a lot of teaching and answered our questions ( we had lots). I look forward to returning to MedMen in the near future. Thank you to the amazing staff! I would recommend this store to family as well as friends.
Emily K.
1612358282
Lack of knowledge and understanding of products and how they treat chronic conditions. I was not offered counseling with the pharmacist and given false information on the best method to treat my condition. The “ pharmacy” is more about making money than actually trying to treat patients. There was a miscommunication between a patient tech and I and I received the wrong medication. I brought it back the following morning, unopened and they would not give store credit or exchange it for the proper medication because the pharmacist said “ This is a pharmacy and once you take it home we can take it back”. Understandable, but the packaging looked the same when they briefly showed me it when I checked out the day prior. Instead of being understanding the staff was rude and defensive.
Alan B
1611854667
Very nice and helpful. Kelly was awesome and really helped me with online and explaining everything. Great service and definitely recommend.
Joe G
1611237260
I am always impressed with the polite, knowledgable, young employees there. They are always willing to help. But please open a dispensary somewhere in the Southtowns.
OverDose665 2.
1609896052
Very nice and informative staff, clean looking building, not a lot of products but will change with time, somewhat pricey but will change with time, not a long wait, has Ground Flower Now!!!!!10/10 the best distillate I've ever had Blue Dream
Lo R.
1609769083
This is my favorite dispensary in the area. The ground flower & the elite vapes are soo good. The staff & pharmacist are always extremely helpful & nice.
max emmett P.
1609443156
better prices than the botanist AND they have dry leaf!
eric G.
1608519765
I have enjoyed medmens products very much. Each time I have went I have been taken care of by Jamie. She is always extremely polite and professional and is assists me with all my questions. Thanks will be back soon !
Dina S.
1606174750
I recently walked into this establishment with no idea of what I was getting into. The staff there were extremely polite and were able to educate me on many of the products. I will definitely be coming back here soon!
Hannah G.
1604717949
very polite staff but I must say they were a little unhelpful when it came to a lot of the questions I had regarding their products. The prices are also extremely expensive, even for the area.
Jim L.
1602866146
way more prouct than the downtown location. prices are realatively the same. i reccomend the blue hybrid , and the insane in the membrane 😉
Chris B.
1601760751
Everything you need and great customer service
Michael R.
1598560321
Good products. Great staff.
Emily K.
1595946988
Lack of knowledge and understanding of products and how they treat chronic conditions. I was not offered counseling with the pharmacist and given false information on the best method to treat my condition. The “ pharmacy” is more about making money than actually trying to treat patients. There was a miscommunication between a patient tech and I and I received the wrong medication. I brought it back the following morning, unopened and they would not give store credit or exchange it for the proper medication because the pharmacist said “ This is a pharmacy and once you take it home we can take it back”. Understandable, but the packaging looked the same when they briefly showed me it when I checked out the day prior. Instead of being understanding the staff was rude and defensive. If I was to take what they had given me by mistake it would exacerbate my GI condition and cause more pain. Needless to say, verilife or the botanist are better options for patients looking to treat their conditions.
Jared W.
1590530700
I would like to say thank you to the staff at MedMen. Even during the trying times we’re in I am still impressed by the level of customer service and support I received. I’ve come to appreciate the consistency within the products and lines available. Despite my first negative experience in over a year, the staff (with marvelous professionalism) assisted me with my issue to my more than complete satisfaction. I can say with tremendous confidence I will remain a satisfied customer.The environment is very clean and I feel as though the atmosphere and color scheme is very calm and relaxing. The staff is always courteous and warm. I have yet to have an interaction with staff by phone email or in person where I was at a loss for information. Very knowledgeable staff be it products lines or dosing information.Thank you again for your help and assistance and thank you for continued professionalism especially now!
lisa S.
1589999099
LACK OF CONSISTENCY I have to write this for my roommate due to the past 2 days of Med Men giving her such anxiety, so my friend goes to this location quite a bit, spends over 500 dollars a month with this company, never had an issue. Skip to this week. Received numerous phone calls that the pens would be in, came all the way out there to be told that would have to contact doctor, whole story seemed sketchy because you should be aloud a refill especially during COVID-19, offered other pens but not the direct strain. Doctor finally called, called today, and what do you know they are totally out of the pens. All this for nothing. Doctor was contacted and today they knew they were in the total wrong. Basic story; this company is not constant. Ive heard from other people the pens die. They look like a total rip off for only being .3. Women on the phone was so mean to my friend who needs her medication to basically live that she had to call off work 2 days in a row due to this companies negligence. Take your business somewhere else, they never know when they are getting stock, the pens don't last long for the price, seeing what my friend went through will also make me switch away from MedMen. They get their products when they are out (usually out, was out personally for me without the COVID19 even being a factor) I feel so bad for anyone who really needs their meds and playing phone tag and driving back and forth. Ive personally have visited their location in LA, and let me assure you, this location is NOTHING like that. The employees even exposed personally to myself how the pens are made in China, their disposal ones. Very very inconstant location, speaking on my friends behalf that a company shouldn't be playing with someones meds, not even knowing when they are even going to restock. Save your time, go to Verilife, they get most of their products from there anyway. Especially during a pandemic? How absolutely terrible. Better off honestly going to Verilife, & Medmen will also tell you they receive their products from there. Super confusing and misleading! Terrible "customer service" too they hung up on me before after calling due to their disposable pen dying on me within just going to the mall...... sorry if this was super long but I cant put into words how absolutely disgusted hearing from my friend all this, and just throwing my personal experience on top, visit Medmen in LA not this location!
Peter E
1587582005
Consistently out of product. Even before pandemic America. Frustrating.
Vickey P.
1587427119
My first visit today and the staff was very knowledgeable of the products and what would be best for me to start with. I will definitely be a regular customer.
ricanitalianbell .
1581530365
I LOVED the upgrade from the original location. The original location was like visiting Men in Black head quarters. This new location was lovely. I felt like it was shopping for jewelry the way the tables where set up. The ladies where ABSOLUTELY the sweetest. Esp Sonnie. She’s the cutest. I was babbling (as you can see) lol and she was so patient, entertained my “crazy” and laughed at my corny jokes lol. But the entire vibe was GREAT! ????
Rocky M
1581427485
This place used to be patient focused and have a decent selection.Not sure when the company decided to stop focusing on the patient.New place feels like an apple store or a fish tank. No privacy. No regard for HIPAA.I also never received a response to my request as to why this company removed all menus for what they have available.Who is going to waste hours showing up here to find out they are out of all products?
Lee R.
1578364620
I am so happy to stop in and get to work with Kelly. Kelly was so kind and really gave me her true opinion and what she thought was best. I hope to go here and get to work with her again. This place has great customer service!
Jillian M
1576509609
I used to be very happy and felt comfortable at the MedMen store when it was located further down Main St. I thought that the flow of picking up my medication worked well and it was all-together an enjoyable stop in my day. The employees were/are friendly and there to help and even if there was a backup, you could rest comfortably while waiting for your prescription.However, I just do not understand the need for the layout of the new store. As I commented when I first saw it, it is indeed very close in style and layout to their California locations now, yet MedMen failed to realize that NY and CA have two very different uses for their store. One state has passed marijuana for recreational use and our state has not. There is no need for multiple "Apple tables," as I call them, to display the same five products. There are no waiting room seats or anywhere to sit comfortably while you wait for your prescription. The entire store is now decorated in merchandise that has nothing to do with medicinal marijuana, which I understand you want to promote your brand, but again--we are a medicinal state, not recreational (or at least, not yet) and the clientele here have different needs. There's no room for privacy, which we did have at the old location and that was nice because you could chat with the pharmacist about what is working for you and what's not. I am less inclined to do so out in the general public where others could hear my conditions. And the check-in at the door? It's literally next to the door, which means if there's more than one customer, they are awkwardly crowded near large glass doors that I don't think make much sense in Buffalo, NY come winter time. Also, it has now been a good handful of times that I've made the drive out only to find out that the NY state system is down. No, this is not MedMen's fault--but I fail to believe that with the numerous emails I receive from the company or their place on WeedMaps, that there is nowhere they could post this information for their customers. So, if you go here, always call ahead of time and hope someone picks up.As for the employees, they're usually great. The store move itself hasn't changed that. I used to see the same faces at the old location and now I feel like I do not see them anymore (especially the pharmacists, who were always so sweet and nice).I wish MedMen had thought of these large differences before adapting their brand layout to Buffalo, NY and its current needs.
Matthew H.
1575835468
This place is amazing, Kelsey has such an amazing attitude as does everyone that works here. They're always ready to greet you with a smile and a happiness that brings a special kind of cheerfulness to anyone's day. I Won't shop anywhere else!!!
Fnord W.
1575412468
This place is terrible. Obviously made by people more interested in the money that either the medical aspect or providing good products. More expensive than the other shops. No delivery service. No ability to call in a refill for quick pick up. Poorly educated staff. Rude staff. Smallest product selection of the dispensaries in Buffalo. The only thing they have going for them is a flashy storefront and later hours than the other dispensaries.I purchased a tincture that was too weak to provide a benefit. Most tinctures I've seen before are 10 times as potent.The disposable pens provide way less product than advertised. I was told 30 doses but got around 10-15.They have very small selection. Despite all other dispensaries in the state having access to vape cartridges, this place says they have no vendor and don't know when they will be getting a new one.Recently I got into a discussion with the staff regarding the comparative effects of THC and CBD. I was astounded to hear the bizarre information being given by the staff. When I expressed that I think they might have the information backward they said they worked there so they knew best.What a complete waste of time. I may go back for a sale, but this place has lost my business otherwise.
Meg
1574431397
Tried calling the store multiple times to actually see how this works as I'm new to using dispensaries in NY. And they never answer the phone. With some of these reviews stating the tanks don't work and with them not answering I dont know if I would even come here.
RYAN
1574258743
Great staff and great customer service. Product could be better but the store is amazing
Stephanie C.
1574116317
First time at new location, everyone was so helpful and Jamie was so sweet and accommodating and helped us with our certification issues. Friendly, quick, and clean place and easy to get in and out.
Brittney M.
1573824614
Such a great experience. The staff is extremely knowledgeable and friendly. It was my first time and wasnt sure what I wanted exactly but they were patient and friendly. The building was clean. Nice atmosphere. Thanks so much!
Don K.
1573788586
Had a great experience, they have a wonderful knowledgeable staff. I had a consultation answered questions and was given great recommendations. They have a clean atmosphere and they were attentive to my needs. I was able to leave with products that help with sleeping, pain management, and they have been spot on. Currently using sleep drops works quickly on smallest dosage. Highly recommend 10% off first purchase. Will be returning in the future to have them fill my prescription again
Judith S.
1573702333
I came in today not knowing what I was walking into. I was greeted at the door, and was signed in immediately. Everyone was very polite and attentive. I had a lot of questions, and have to say, they were really patient with me. Thank you! The staff answered all of my questions, and I have a better understanding on how this all works. Yup! I even asked about their knowledge or education. There were employees that have some medical background, and everyone receives a good amount of on site training, and receives new updates on the products. The on site Pharmacist fills my script for me, and the whole process took maybe a half hour. Thank you for all your help!Judi
mary G.
1573308390
Faulty pre loaded pens, the cartridges dont pull right either. I won't be back. I called the store and they said I could return the items, but the chick Destiney on the phone also said "sometimes the preloaded pen batteries dont work" um okay, sounds like a KNOWN issue that you are now wasting my time and gas money to return to the store. What world are you living in where you think you will retain a customer who spends so much on your product only to have NONE of the items work similar to anything they have had at another positive dispensary. I will not return to med men, store looks nice and all but I care about the product. You are selling items with known issues and LEAVING IT ON YOUR CUSTOMERS TO DO QUALITY CONTROL RETURNS. Shame on you.
Louis B.
1567090210
Absolutely the best product I've had although it is very pricey that's why it only got 4 star rating but if prices were better would definitely give 5 stars. Also amazing employees I enjoy going there.
David S.
1564949284
A little hard to find on a first visit. Upon going in everything was pretty straight forward. Meet with the receptionist, a pharmacist if needed and get your script. On the downside their product selection has been greatly varied lately with a lot in and out of stock. However, if you want something CBD based like creams or lotions or sprays, they have a vast selection. Nice waiting room with reading materials.
Ibrox Loyal I.
1559851698
From the friendly receptionist to the pharmacist, visiting MedMen is a fantastic experience. The drops are a good deal, and due to citrus allergies, I needed to change dispensaries. The wait time to purchase your preparation was fast and very affordable.
Jeep C.
1557592484
This place was so much better than I expected! I had absolutely zero experience with any sort of marijuana before except research I had done online, and these guys were beyond helpful. I called ahead to make sure I could bring my 2-year old and they said absolutely. From the receptionists to the pharmacists, everyone was so friendly and helpful. The receptionist and who I assume were the security guys even played hide and seek with my daughter while I checked out and they were SO understanding that she was a bundle of energy who did not want to sit still. Will definitely be back!
Stacy D.
1552266060
This is a very professional, clean and secure dispensary. They are the only company in the area that carries a specific type of tasteless sublingual drops that work miracles without the taste, smell or burning sensation that I have experienced with other drops. Improvements could be made by providing transparent information in regards to which cannabis strains are used in which products, as I have reacted poorly to the Harmony drops and there is no way to find out what strain caused this. I have also learned to call in advance to see if they have the exact product that I am looking for in stock as they seem to run out of the “nighttime” drops often. Despite the kinks that need to be worked out, I prefer their products over other products and the staff are always compassionate, considerate and welcoming.
Stacy D.
1552190243
This is a very professional, clean and secure dispensary. They are the only company in the area that carries a specific type of tasteless sublingual drops that work miracles without the taste, smell or burning sensation that I have experienced with other drops. Improvements could be made by providing transparent information in regards to which cannabis strains are used in which products, as I have reacted poorly to the Harmony drops and there is no way to find out what strain caused this. I have also learned to call in advance to see if they have the exact product that I am looking for in stock as they seem to run out of the “nighttime” drops often. Despite the kinks that need to be worked out, I prefer their products over other products and the staff are always compassionate, considerate and welcoming.
