Quick and friendly service. Very helpful with answering questions. Products are excellent. Highly recommend!
Etain has the best quality cannabis in Syracuse hands down! I recently purchased some Orange Crush that you can see is... cultivated with care and was wonderfully surprised at its efficacy. I tend to stick to the Sativa side of things to help with depression, I enjoy the mental stimulation that works in a positive manor without irritability as a side effect. This strain not only tastes uhhhhmazing but rides out well without a crash effect after you experience the peak effects. The wonderful product quality and superb customer service is the reason I will continue to purchase from Etain, you all are fantastic!!!! 👏❤️read more
This place should not be ripping people off like this. Stems and leaves are not going to fix my problems whereas had... they sold me the right product and in the right amount my issues would actually be alleviated. I asked for whole flower and they gave me ground leaves and seriously like half stems and it was also not a full 3.5 grams. If I could give no stars, I seriously would. It is not even medical quality. This is ridiculous.read more
Their product selection quality & client service cannot be matched in Syracuse, NY; when I spend a good deal of money I... expect, as well, a good deal of quality in both product & attention to detail when it comes to service - In my brief time at the Etain store, I'd received both.I would, also, rate the Motif blend higher than their main competitors (matter./columbia/cura); the price tag seems worth it, b/c at the end of the day it's more about how long it lasts or how satisfied you are with what you spent. In regards to Etain/Motif(Forte), I'm very satisfied.read more
I am not a patient so I can't really speak on their products, but I am a caregiver. As a caregiver I have been to... several dispensaries in NY and Etain is the ONLY place that DOES NOT make me feel like I am doing something wrong or shady because I am there picking up medicine for patients that can't always do so themselves. Staff is always friendly, knowledgeable, fast, and professional. Literally the only dispensary in NY that has ever made the effort to make me feel welcome.read more
It’s always a pleasurable and streamlined experience at Etain. The staff is very personable and helpful on every visit.... I highly recommend. I also love supporting a locally owned business.read more
I am a care giver for my wife. Very convenient that I am able to pick up for my wife if she is not able to. The staff... is very informative and friendly. They are also extremely good to my wife.read more
Very professional, great customer service! Etain is my favorite dispensary to frequent in the area. They have quality... products and I love supporting a women-owned dispensary.read more
The best dispensary in the CNY area. Significantly more organized and professional than VeriLife and (especially)... MedMen. An extremely knowledgeable pharmacist helped me navigate the great product selection. I love that it's a small business, women-owned, and they develop most of their own products. I look forward to a higher selection of Etain brand flower, but I love that Etain carries powder and lozenges when no one else does. There's products for everyone here.read more
Love love LOVE Etain! Everyone there is so friendly, it's clean & simply a very pleasant place to go!
I jump ship from my other dispensary and these guys won me over. Better everything and even veteran's discount. Keep... up good work everyone.read more
Best company ever they showed me a great product that has changed my life forever!!!! Much love and appreciation. Words... can't describe how much it means. If you're looking for a place to get medical marijuana this is the place.read more
The staff was very friendly, knowledgeable, and helpful. This was my first time in this kind of dispensary, and the... whole staff made it easy and positive. I would highly recommend Etain in Syracuse!!! Thank you!!!read more
Easy to order, and always greeted kindly when you walk in to pick up your order. Pharmacist is helpful in guiding what... products may work best for your particular situation/ailments. Work closely with prescribing Dr. great staff and experience all around.read more
Love Etain! Great products I trust and a wonderful staff! Would not go anywhere else! Recommend to all!
These guys were fantastic and I would recommend to anyone. I would not use this pharmacy if Dennis did not work here.... Best ever.read more
This really is an excellent place with kind helpful staff. The motif is so easy to use and bring around. I’m so... grateful for etain, its really worth every penny.read more
Their staff and products are exceptional. Ordering online is SO easy and I'm notified by text when it's time for pick... up. It couldn't get any easier. And it's always a delight to be warmly greeted Dennis!read more
Etain is awesome. Great company. Great staff. Front desk guy is very friendly and informative. Most importantly, Etain... works with taking my back pain away. I highly recommend.read more
Dennis is awesome! Very friendly. Very helpful. I love ordering from my phone. Will not go any where else !!
Really great service, lots of time set aside for my questions, and great products. Also a very functional and... informative website, which I appreciate.read more
Awesome place been going for 3 years great staff. Great products
What a wonderful experience! Reception was friendly and streamlined. Beautiful building. Easy to get to. The assistant... that to handle the product was very nice, very cordial. I felt very welcome.read more
Everyone here is great, I had a lot of questions and Mark answered them with no hesitation and Dennis is always super... friendly and kind when I come in! These guys know there stuff, they bring great comfort and hospitality to patient experience!read more
Truly great facility, highest quality product and I feel like I'm walking into the a family get together with all the... warmth n kindness to match and more than helpful...I brought my broken device with tons of use and it was replaced and they handed me cash. That says it allread more
The staff is so friendly and helpful can't recommend high enough
Etain is by far the best dispensary in Syracuse. Couldn’t be more satisfied. Great staff and the best products in the... medical product.read more
Always great service and great quality and variety of product. Very consistent.
Best product ever..☝️????????
Very nice people and I would go back
The front desk staff has a problem, or some comment to make every time we're here.Unless things change, Etain's style... of customer service isn't going to be compatible with the level of good customer service other medical and recreational dispensaries on the way will have.If Etain is going to label themselves as a medical dispensary, they should treat their patients and caregivers accordingly.read more
Seems good quality but make sure your cartridge is more than half full before you leave the store. Open to being... corrected on this, but I’ve bought many of these before in other states and they’ve been full when I plugged them in.read more
I’m very satisfied with the products Etain offers, I’ll be returning; 1st 3 days for muscle tightness and spasms!! Much... happier without a doubt...professionalism was top notch! I feel very comfortable going back!!!read more
I am not a patient, so I can't really speak on their products, but I am a caregiver. As a caregiver I have been to... several dispensaries in NY and Etain is the ONLY place that DOES NOT make me feel like I am doing something wrong or shady because I am there picking up medicine for patients that can't always do so themselves. Staff is always friendly, knowledgeable, fast, and professional. Literally the only dispensary in NY that has ever made the effort to make me feel welcome.read more
Staff is very know and easily answers any questions you have.
Very Friendly staff. Fairly easy website. Unfriendly location. Especially considering many/most of the patients are in... pain and probably have issues walking. The ramp to the front door and landing, doesn't have any safety railing. Company is based in lower NY and Syracuse patients can't even call the Syracuse store. They have to call downstate.read more
It's only my second time visiting/purchasing but the one gentleman that checks you in is very nice. I could take or ... leave the guy that checks you out and gives you your products, he seems bothered by tending to customers and made me feel rushed!! I don't like to be rushed..read more
Made my order and got it in a timely manner office was nice too
Easy to find and staff were helpful and nice. Sadly, I am not impressed by etain's pen products. The taste of the oil... is gross and it is not potent enough to help treat my symptoms. In the end it felt like a waste of money.read more
I prefer the vape selection Etain has over the other dispensaries in Onondaga County.
I’ve been with Etain for 1 1/2 years. Some people are very friendly, some are not. I try to go in now on Saturdays to... avoid the “not nice” person who gets very annoyed when you ask him a question. Looking for a nicer environment.read more
Made an appointment on the way out. Had a very wide selection and service is top notch. Well worth the drive
I have stage 4 Breast/Liver cancer and I am on 2 pain medicine's so my pallpative nurse suggested medical marijuana in... place of the immediate release pain medicine. I got registered , it was free with SSDI, then took my nurses prescription and went to the etain Syracuse dispensary . They were very helpful and informative there. I got the balance THC/CBD equal amounts of 8mg capsules for $60. It took about an hour to kick in after I took it. It worked amazing for pain, anxiety, appetite and I sleep great when I went to bed. It did make me hungry and I had no high or tired effects like I thought I would. It was AMAZING how it worked just as good if not better than my prescription IMM release pain medicine. The only thing is I ate a McDonald's ice cream sundae hours after I took the capsule and it made me feel real High. You can't eat anything greasy or with fat in it or the THC becomes stronger .Google non-fat foods & beverages to consume. I honestly felt great from them , besides eating I that sundae. I definitely recommend them and I will continue to use them. Good luck!!read more
For Upstate, not bad. Staff isn't very friendly.
The gentleman that worked with me treated me like a person. The staff was wonderful to me. You don't find many people... that will treat you well. The staff was laid back and they make me feel welcome there.read more
Waited 45 minutes for my 3 PM appointment, then was sadly discouraged by outrageous prices for a mediocre product. Step... yo game up!read more
Highly recommended. and very educated on the medication. I’ve been with Etain almost a year now and they’ve been very... helpful I don’t know what I’d do without them. thee best medical grade you can get in the states. let’s remember not to take it out on Etain pharmaceuticals either about they’re prices, it’s not the pharmacies fault! contact New York State and the federal government write the federal government and ask federal regulators to legalize it completely. write to New York State congress and ask them to lower the prices and taxes for the compassionate care act and then prices will be lowered simple as that. THANK YOU Etainread more
Nice place. The staff is really nice and helpful. Felt really comfortable.
Service is fast and friendly. Prices are a little high but the quality is the best in the area.
Friendly knowledgeable staff. Very helpful. Parking lot has lots of potholes so be careful.
I know they just opened a different store in New Hartford. I have been hesitant to change because the product is... exactly the way they describe it and the personnel are so friendly and are always willing to help and offer advice. My Doctor said it would be best to stay with Etain. I will drive to Etain until it is proven the other companies are not just as good, but better than Etain. Thank you to the staff. You guys are the BEST!!!read more
Everybody is very friendly they make sure that you're comfortable.They will answer all your questions... Top quality... products before!!!. Make sure you have your medical ID card also your recommendation paper from your doctor that prescribed it for you... They have a mint breath spray, drops, vape oil, powder and capsules... I love how they give you so many options... If you want to be discreet get the capsules, powder or drops... The powder the breath spray and the capsules take longer to kick in but last longer vs The Vape oil and the drops work faster but don't last as long!read more
Everyone there is so nice. Picking up is fast. They’re always willing to answer questions, and very knowledgeable. And... great products too!read more
The Etain team provide excellent customer service and are very friendly. It's a pleasure to work with them over the... past two years.read more
Clean store, friendly staff, order online and pickup quick, discounts and loyalty rewards program. Cheapest and best... products in the area.read more