Etain Health Dispensary in Syracuse, NY

Min. Yvette H.
Min. Yvette H.
1698515745
It's taken awhile to comment but I HAD MY FIRST, ULTIMATE TIME with the Etain dispensary staff!! They are professional yet playful, which to me is a SUPER combo. Everyone is knowledgeable & they work efficiently as a team . They were my first adventure BACK into the THC world & they didn't disappoint. Even when I bring my family with me, they are respectful & accommodating to ALL of US!! 🥳Etain may be small but the staff makes it look easy. 👍🏾Thank you Etain Dispensary for helping me get my LIFE back!❤️Another Satisfied Client,Yvette H.PS:I gave 4 stars b/c ALL businesses can & should improve!🫶🏽
Rhiley F.
Rhiley F.
1697061882
Lovely people! Great products! Clean and spacious atmosphere! My only suggestions for improvement are to not assume pronouns and degender the single occupancy restrooms - saves waiting time and promotes safety and inclusion 🏳️‍⚧️
Dave B.
Dave B.
1696536262
Very friendly staff and a good selection of products. I really like the vape pods that they have compared to the 510 thread cartridges. It's a little pricey but definitely worth the buy.
Amber H.
Amber H.
1696332633
Helpful staff. Prices seem a little high compared to the recreational market, but I like knowing what I should expect from medications.Etain vape cartridges are not like others I have seen at the multi-state operators, so I am grateful for this opportunity to buy local when I can.
C
C
1695560266
The receptionist was very rude and not helpful . I have been buying my prescription at other dispensaries for several years and never have been talking to and retreated so rudely. I was trying to send her my information and she was so rude and not helpful. They should have a friendly receptionist that is experienced in working with people with disabilities without being rude to them.
Tina S
Tina S
1685641643
Very knowledge and helpful on all aspects .Very welcoming , and willing to explain any questions i had in regards to products
Christopher C.
Christopher C.
1684599141
Very knowledgeable helpful with cbd dosingWas very patient helping me understand.
Tyler B.
Tyler B.
1684346240
Great location and wonderful staff! Wonderful experience every time!
Amy C.
Amy C.
1680041338
Staff is knowledgeable, good choices in gummies and some new products!
Bamford S.
Bamford S.
1667833764
My first experience at Etain was a good one. I was greeted by a friendly employee who took my order and quickly processed it. They have excellent quality products and I purchased some flower that was very, very good. So much so that a few days later I came back for more of the same! Highly recommended.
Mel
Mel
1662583292
Amazing! I just received my medical card and was nervous visiting a dispensary for the first time. The staff is amazing! They have a menu of all available items that is clearly marked and easy to read. The pharmacist took the time to sit down and explain everything to me and helped me picked the best products for myself. Everyone was so kind and welcoming and I had a wonderful visit. They also have easy in store pickup options and deliver on certain days of the week. If you are looking for a dispensary Etain is the place to go!
Marci G.
Marci G.
1662044293
Etain was all new to me until April of this year. It’s at a great location and they were so helpful in my first few visits. Their patients manual made it easier to pick out what items I wanted with the ratio of CBD to THC. Now I have a natural product that helps with both my anxiety as well as an appetite stimulant for my achalasia. I have been so satisfied, I have not been to the other dispensary’s.
carolyn S.
carolyn S.
1661187804
Very easy to order. Staff very helpful if I have concerns. Very knowledgeable.
Andrea L.
Andrea L.
1660923062
Everyone was awesome and a pleasure to deal with. They helped me out a great deal it was very appreciated.
Patricia M.
Patricia M.
1658434284
THANK GOD FOR MEDICAL MARIJUANA AND THE PEOPLE AT E TAIN. VERY NICE FRIENDLY PEOPLE WHO CARE ABOUT YOU
Michael S.
Michael S.
1657565370
I've been coming to retain for 3 years. They are extremely helpful in helping me purchase what I need that best helps my pain. They are very professional and have helped me alot to be able to manage my pain. I would highly recommend etain health and as an added plus they deliver.
Sally M.
Sally M.
1655912239
Quick and friendly service. Very helpful with answering questions. Products are excellent. Highly recommend!
Melissa G.
Melissa G.
1655664516
Etain has the best quality cannabis in Syracuse hands down! I recently purchased some Orange Crush that you can see is cultivated with care and was wonderfully surprised at its efficacy. I tend to stick to the Sativa side of things to help with depression, I enjoy the mental stimulation that works in a positive manor without irritability as a side effect. This strain not only tastes uhhhhmazing but rides out well without a crash effect after you experience the peak effects. The wonderful product quality and superb customer service is the reason I will continue to purchase from Etain, you all are fantastic!!!! 👏❤️
Brittany F.
Brittany F.
1652997020
This place should not be ripping people off like this. Stems and leaves are not going to fix my problems whereas had they sold me the right product and in the right amount my issues would actually be alleviated. I asked for whole flower and they gave me ground leaves and seriously like half stems and it was also not a full 3.5 grams. If I could give no stars, I seriously would. It is not even medical quality. This is ridiculous.
Justin W.
Justin W.
1650310321
Their product selection quality & client service cannot be matched in Syracuse, NY; when I spend a good deal of money I expect, as well, a good deal of quality in both product & attention to detail when it comes to service - In my brief time at the Etain store, I'd received both.I would, also, rate the Motif blend higher than their main competitors (matter./columbia/cura); the price tag seems worth it, b/c at the end of the day it's more about how long it lasts or how satisfied you are with what you spent. In regards to Etain/Motif(Forte), I'm very satisfied.
Jesse L.
Jesse L.
1648586590
I am not a patient so I can't really speak on their products, but I am a caregiver. As a caregiver I have been to several dispensaries in NY and Etain is the ONLY place that DOES NOT make me feel like I am doing something wrong or shady because I am there picking up medicine for patients that can't always do so themselves. Staff is always friendly, knowledgeable, fast, and professional. Literally the only dispensary in NY that has ever made the effort to make me feel welcome.
Robert E.
Robert E.
1648217692
It’s always a pleasurable and streamlined experience at Etain. The staff is very personable and helpful on every visit. I highly recommend. I also love supporting a locally owned business.
Robert D.
Robert D.
1648217611
I am a care giver for my wife. Very convenient that I am able to pick up for my wife if she is not able to. The staff is very informative and friendly. They are also extremely good to my wife.
Erin B.
Erin B.
1647906557
Very professional, great customer service! Etain is my favorite dispensary to frequent in the area. They have quality products and I love supporting a women-owned dispensary.
Rachael C.
Rachael C.
1647551408
The best dispensary in the CNY area. Significantly more organized and professional than VeriLife and (especially) MedMen. An extremely knowledgeable pharmacist helped me navigate the great product selection. I love that it's a small business, women-owned, and they develop most of their own products. I look forward to a higher selection of Etain brand flower, but I love that Etain carries powder and lozenges when no one else does. There's products for everyone here.
Kelly
Kelly
1643413496
Love love LOVE Etain! Everyone there is so friendly, it's clean & simply a very pleasant place to go!
I jump ship from my other dispensary and these guys won me over. Better everything and even veteran's discount. Keep up good work everyone.
Dan W.
Dan W.
1639590904
Best company ever they showed me a great product that has changed my life forever!!!! Much love and appreciation. Words can't describe how much it means. If you're looking for a place to get medical marijuana this is the place.
Gary S.
Gary S.
1639429342
The staff was very friendly, knowledgeable, and helpful. This was my first time in this kind of dispensary, and the whole staff made it easy and positive. I would highly recommend Etain in Syracuse!!! Thank you!!!
Sara K.
Sara K.
1636557505
Easy to order, and always greeted kindly when you walk in to pick up your order. Pharmacist is helpful in guiding what products may work best for your particular situation/ailments. Work closely with prescribing Dr. great staff and experience all around.
Deana F.
Deana F.
1636481711
Love Etain! Great products I trust and a wonderful staff! Would not go anywhere else! Recommend to all!
Lisa DeMassa D.
Lisa DeMassa D.
1636225324
These guys were fantastic and I would recommend to anyone. I would not use this pharmacy if Dennis did not work here. Best ever.
Renee B.
Renee B.
1635969844
This really is an excellent place with kind helpful staff. The motif is so easy to use and bring around. I’m so grateful for etain, its really worth every penny.
Mallory D.
Mallory D.
1635539188
Their staff and products are exceptional. Ordering online is SO easy and I'm notified by text when it's time for pick up. It couldn't get any easier. And it's always a delight to be warmly greeted Dennis!
Marjorie S.
Marjorie S.
1634912227
Etain is awesome. Great company. Great staff. Front desk guy is very friendly and informative. Most importantly, Etain works with taking my back pain away. I highly recommend.
Sara C.
Sara C.
1634849876
Dennis is awesome! Very friendly. Very helpful. I love ordering from my phone. Will not go any where else !!
Brian H.
Brian H.
1634246010
Really great service, lots of time set aside for my questions, and great products. Also a very functional and informative website, which I appreciate.
Ryan C.
Ryan C.
1633790391
Awesome place been going for 3 years great staff. Great products
Paul P.
Paul P.
1633725707
What a wonderful experience! Reception was friendly and streamlined. Beautiful building. Easy to get to. The assistant that to handle the product was very nice, very cordial. I felt very welcome.
Mike B
Mike B
1633546728
Everyone here is great, I had a lot of questions and Mark answered them with no hesitation and Dennis is always super friendly and kind when I come in! These guys know there stuff, they bring great comfort and hospitality to patient experience!
Mcock M.
Mcock M.
1633451310
Truly great facility, highest quality product and I feel like I'm walking into the a family get together with all the warmth n kindness to match and more than helpful...I brought my broken device with tons of use and it was replaced and they handed me cash. That says it all
Painting T
Painting T
1633114468
The staff is so friendly and helpful can't recommend high enough
Ally D.
Ally D.
1633108617
Etain is by far the best dispensary in Syracuse. Couldn’t be more satisfied. Great staff and the best products in the medical product.
Ted C.
Ted C.
1633104947
Always great service and great quality and variety of product. Very consistent.
David M.
David M.
1629464375
Best product ever..☝️????????
Priscilla K.
Priscilla K.
1628959124
Very nice people and I would go back
Rob F.
Rob F.
1623507677
The front desk staff has a problem, or some comment to make every time we're here.Unless things change, Etain's style of customer service isn't going to be compatible with the level of good customer service other medical and recreational dispensaries on the way will have.If Etain is going to label themselves as a medical dispensary, they should treat their patients and caregivers accordingly.
ilana E.
ilana E.
1623006840
Seems good quality but make sure your cartridge is more than half full before you leave the store. Open to being corrected on this, but I’ve bought many of these before in other states and they’ve been full when I plugged them in.
Doreen L.
Doreen L.
1618973107
I’m very satisfied with the products Etain offers, I’ll be returning; 1st 3 days for muscle tightness and spasms!! Much happier without a doubt...professionalism was top notch! I feel very comfortable going back!!!
Jesse L.
Jesse L.
1616955716
I am not a patient, so I can't really speak on their products, but I am a caregiver. As a caregiver I have been to several dispensaries in NY and Etain is the ONLY place that DOES NOT make me feel like I am doing something wrong or shady because I am there picking up medicine for patients that can't always do so themselves. Staff is always friendly, knowledgeable, fast, and professional. Literally the only dispensary in NY that has ever made the effort to make me feel welcome.
Carrie W.
Carrie W.
1616284352
Staff is very know and easily answers any questions you have.
Tami R.
Tami R.
1609874477
Very Friendly staff. Fairly easy website. Unfriendly location. Especially considering many/most of the patients are in pain and probably have issues walking. The ramp to the front door and landing, doesn't have any safety railing. Company is based in lower NY and Syracuse patients can't even call the Syracuse store. They have to call downstate.
Susie B.
Susie B.
1605286278
It's only my second time visiting/purchasing but the one gentleman that checks you in is very nice. I could take or leave the guy that checks you out and gives you your products, he seems bothered by tending to customers and made me feel rushed!! I don't like to be rushed..
Tiffany M.
Tiffany M.
1603568148
Made my order and got it in a timely manner office was nice too
A D.
A D.
1600458655
Easy to find and staff were helpful and nice. Sadly, I am not impressed by etain's pen products. The taste of the oil is gross and it is not potent enough to help treat my symptoms. In the end it felt like a waste of money.
Jason S.
Jason S.
1598732029
I prefer the vape selection Etain has over the other dispensaries in Onondaga County.
Elenore A.
Elenore A.
1598288368
I’ve been with Etain for 1 1/2 years. Some people are very friendly, some are not. I try to go in now on Saturdays to avoid the “not nice” person who gets very annoyed when you ask him a question. Looking for a nicer environment.
Faulted C.
Faulted C.
1584215779
Made an appointment on the way out. Had a very wide selection and service is top notch. Well worth the drive
Teresa S.
Teresa S.
1582819806
I have stage 4 Breast/Liver cancer and I am on 2 pain medicine's so my pallpative nurse suggested medical marijuana in place of the immediate release pain medicine. I got registered , it was free with SSDI, then took my nurses prescription and went to the etain Syracuse dispensary . They were very helpful and informative there. I got the balance THC/CBD equal amounts of 8mg capsules for $60. It took about an hour to kick in after I took it. It worked amazing for pain, anxiety, appetite and I sleep great when I went to bed. It did make me hungry and I had no high or tired effects like I thought I would. It was AMAZING how it worked just as good if not better than my prescription IMM release pain medicine. The only thing is I ate a McDonald's ice cream sundae hours after I took the capsule and it made me feel real High. You can't eat anything greasy or with fat in it or the THC becomes stronger .Google non-fat foods & beverages to consume. I honestly felt great from them , besides eating I that sundae. I definitely recommend them and I will continue to use them. Good luck!!
Alicia S.
Alicia S.
1582242539
For Upstate, not bad. Staff isn't very friendly.
Rebecca C.
Rebecca C.
1579302059
The gentleman that worked with me treated me like a person. The staff was wonderful to me. You don't find many people that will treat you well. The staff was laid back and they make me feel welcome there.
Jeff C.
Jeff C.
1577621867
Waited 45 minutes for my 3 PM appointment, then was sadly discouraged by outrageous prices for a mediocre product. Step yo game up!
jonny D.
jonny D.
1572540419
Highly recommended. and very educated on the medication. I’ve been with Etain almost a year now and they’ve been very helpful I don’t know what I’d do without them. thee best medical grade you can get in the states. let’s remember not to take it out on Etain pharmaceuticals either about they’re prices, it’s not the pharmacies fault! contact New York State and the federal government write the federal government and ask federal regulators to legalize it completely. write to New York State congress and ask them to lower the prices and taxes for the compassionate care act and then prices will be lowered simple as that. THANK YOU Etain
Don M.
Don M.
1569452969
Nice place. The staff is really nice and helpful. Felt really comfortable.
Eugene C.
Eugene C.
1568735873
Service is fast and friendly. Prices are a little high but the quality is the best in the area.
Lynn S.
Lynn S.
1556835708
Friendly knowledgeable staff. Very helpful. Parking lot has lots of potholes so be careful.
Julianne B.
Julianne B.
1552833730
I know they just opened a different store in New Hartford. I have been hesitant to change because the product is exactly the way they describe it and the personnel are so friendly and are always willing to help and offer advice. My Doctor said it would be best to stay with Etain. I will drive to Etain until it is proven the other companies are not just as good, but better than Etain. Thank you to the staff. You guys are the BEST!!!
Elena Q.
Elena Q.
1551879076
Everybody is very friendly they make sure that you're comfortable.They will answer all your questions... Top quality products before!!!. Make sure you have your medical ID card also your recommendation paper from your doctor that prescribed it for you... They have a mint breath spray, drops, vape oil, powder and capsules... I love how they give you so many options... If you want to be discreet get the capsules, powder or drops... The powder the breath spray and the capsules take longer to kick in but last longer vs The Vape oil and the drops work faster but don't last as long!
Beth C.
Beth C.
1551364394
Everyone there is so nice. Picking up is fast. They’re always willing to answer questions, and very knowledgeable. And great products too!
Murugan P.
Murugan P.
1545919155
The Etain team provide excellent customer service and are very friendly. It's a pleasure to work with them over the past two years.
A V
A V
1535885941
Clean store, friendly staff, order online and pickup quick, discounts and loyalty rewards program. Cheapest and best products in the area.
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2140 Erie Blvd E
Syracuse, NY 13224

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    Payment Methods:

    Cash Only
    ATM Available On Site

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    New York 420 Dispensaries

    ABOUT THIS DISPENSARY

    Etain Health, located at 2140 Erie Blvd E in Syracuse, is open to serve the cannabis community.

    Medical: Yes

    Recreational: No

    Delivery: Yes

    Before this dispensary could open, it was licensed by the state.

    Product types and availability can vary from store menu to store menu, depending on demand. If Etain Health in Syracuse does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card, if needed, is universally accepted at any dispensary in Syracuse.

    Purchasing Marijuana Products at Etain Health

    Preparation Helps: See what’s available ahead of time. If Etain Health in Syracuse online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.

    Low tetrahydrocannabinol (THC) cannabis with higher CBD products are generally available to patients as well who prefer the non-euphoric effect.

    Contact the dispensary if you encounter product-related issues or problems. Etain Health has a policy & procedure for this.

    Please enjoy the menu products from this dispensary responsibly!

    To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.

    What People Are Saying

    Min. Yvette H.
    Min. Yvette H.
    1698515745
    It's taken awhile to comment but I HAD MY FIRST, ULTIMATE TIME with the Etain dispensary staff!! They are professional yet playful, which to me is a SUPER combo. Everyone is knowledgeable & they work efficiently as a team . They were my first adventure BACK into the THC world & they didn't disappoint. Even when I bring my family with me, they are respectful & accommodating to ALL of US!! 🥳Etain may be small but the staff makes it look easy. 👍🏾Thank you Etain Dispensary for helping me get my LIFE back!❤️Another Satisfied Client,Yvette H.PS:I gave 4 stars b/c ALL businesses can & should improve!🫶🏽
    Rhiley F.
    Rhiley F.
    1697061882
    Lovely people! Great products! Clean and spacious atmosphere! My only suggestions for improvement are to not assume pronouns and degender the single occupancy restrooms - saves waiting time and promotes safety and inclusion 🏳️‍⚧️
    Dave B.
    Dave B.
    1696536262
    Very friendly staff and a good selection of products. I really like the vape pods that they have compared to the 510 thread cartridges. It's a little pricey but definitely worth the buy.
    Amber H.
    Amber H.
    1696332633
    Helpful staff. Prices seem a little high compared to the recreational market, but I like knowing what I should expect from medications.Etain vape cartridges are not like others I have seen at the multi-state operators, so I am grateful for this opportunity to buy local when I can.
    C
    C
    1695560266
    The receptionist was very rude and not helpful . I have been buying my prescription at other dispensaries for several years and never have been talking to and retreated so rudely. I was trying to send her my information and she was so rude and not helpful. They should have a friendly receptionist that is experienced in working with people with disabilities without being rude to them.
    Tina S
    Tina S
    1685641643
    Very knowledge and helpful on all aspects .Very welcoming , and willing to explain any questions i had in regards to products
    Christopher C.
    Christopher C.
    1684599141
    Very knowledgeable helpful with cbd dosingWas very patient helping me understand.
    Tyler B.
    Tyler B.
    1684346240
    Great location and wonderful staff! Wonderful experience every time!
    Amy C.
    Amy C.
    1680041338
    Staff is knowledgeable, good choices in gummies and some new products!
    Bamford S.
    Bamford S.
    1667833764
    My first experience at Etain was a good one. I was greeted by a friendly employee who took my order and quickly processed it. They have excellent quality products and I purchased some flower that was very, very good. So much so that a few days later I came back for more of the same! Highly recommended.
    Mel
    Mel
    1662583292
    Amazing! I just received my medical card and was nervous visiting a dispensary for the first time. The staff is amazing! They have a menu of all available items that is clearly marked and easy to read. The pharmacist took the time to sit down and explain everything to me and helped me picked the best products for myself. Everyone was so kind and welcoming and I had a wonderful visit. They also have easy in store pickup options and deliver on certain days of the week. If you are looking for a dispensary Etain is the place to go!
    Marci G.
    Marci G.
    1662044293
    Etain was all new to me until April of this year. It’s at a great location and they were so helpful in my first few visits. Their patients manual made it easier to pick out what items I wanted with the ratio of CBD to THC. Now I have a natural product that helps with both my anxiety as well as an appetite stimulant for my achalasia. I have been so satisfied, I have not been to the other dispensary’s.
    carolyn S.
    carolyn S.
    1661187804
    Very easy to order. Staff very helpful if I have concerns. Very knowledgeable.
    Andrea L.
    Andrea L.
    1660923062
    Everyone was awesome and a pleasure to deal with. They helped me out a great deal it was very appreciated.
    Patricia M.
    Patricia M.
    1658434284
    THANK GOD FOR MEDICAL MARIJUANA AND THE PEOPLE AT E TAIN. VERY NICE FRIENDLY PEOPLE WHO CARE ABOUT YOU
    Michael S.
    Michael S.
    1657565370
    I've been coming to retain for 3 years. They are extremely helpful in helping me purchase what I need that best helps my pain. They are very professional and have helped me alot to be able to manage my pain. I would highly recommend etain health and as an added plus they deliver.
    Sally M.
    Sally M.
    1655912239
    Quick and friendly service. Very helpful with answering questions. Products are excellent. Highly recommend!
    Melissa G.
    Melissa G.
    1655664516
    Etain has the best quality cannabis in Syracuse hands down! I recently purchased some Orange Crush that you can see is cultivated with care and was wonderfully surprised at its efficacy. I tend to stick to the Sativa side of things to help with depression, I enjoy the mental stimulation that works in a positive manor without irritability as a side effect. This strain not only tastes uhhhhmazing but rides out well without a crash effect after you experience the peak effects. The wonderful product quality and superb customer service is the reason I will continue to purchase from Etain, you all are fantastic!!!! 👏❤️
    Brittany F.
    Brittany F.
    1652997020
    This place should not be ripping people off like this. Stems and leaves are not going to fix my problems whereas had they sold me the right product and in the right amount my issues would actually be alleviated. I asked for whole flower and they gave me ground leaves and seriously like half stems and it was also not a full 3.5 grams. If I could give no stars, I seriously would. It is not even medical quality. This is ridiculous.
    Justin W.
    Justin W.
    1650310321
    Their product selection quality & client service cannot be matched in Syracuse, NY; when I spend a good deal of money I expect, as well, a good deal of quality in both product & attention to detail when it comes to service - In my brief time at the Etain store, I'd received both.I would, also, rate the Motif blend higher than their main competitors (matter./columbia/cura); the price tag seems worth it, b/c at the end of the day it's more about how long it lasts or how satisfied you are with what you spent. In regards to Etain/Motif(Forte), I'm very satisfied.
    Jesse L.
    Jesse L.
    1648586590
    I am not a patient so I can't really speak on their products, but I am a caregiver. As a caregiver I have been to several dispensaries in NY and Etain is the ONLY place that DOES NOT make me feel like I am doing something wrong or shady because I am there picking up medicine for patients that can't always do so themselves. Staff is always friendly, knowledgeable, fast, and professional. Literally the only dispensary in NY that has ever made the effort to make me feel welcome.
    Robert E.
    Robert E.
    1648217692
    It’s always a pleasurable and streamlined experience at Etain. The staff is very personable and helpful on every visit. I highly recommend. I also love supporting a locally owned business.
    Robert D.
    Robert D.
    1648217611
    I am a care giver for my wife. Very convenient that I am able to pick up for my wife if she is not able to. The staff is very informative and friendly. They are also extremely good to my wife.
    Erin B.
    Erin B.
    1647906557
    Very professional, great customer service! Etain is my favorite dispensary to frequent in the area. They have quality products and I love supporting a women-owned dispensary.
    Rachael C.
    Rachael C.
    1647551408
    The best dispensary in the CNY area. Significantly more organized and professional than VeriLife and (especially) MedMen. An extremely knowledgeable pharmacist helped me navigate the great product selection. I love that it's a small business, women-owned, and they develop most of their own products. I look forward to a higher selection of Etain brand flower, but I love that Etain carries powder and lozenges when no one else does. There's products for everyone here.
    Kelly
    Kelly
    1643413496
    Love love LOVE Etain! Everyone there is so friendly, it's clean & simply a very pleasant place to go!
    I jump ship from my other dispensary and these guys won me over. Better everything and even veteran's discount. Keep up good work everyone.
    Dan W.
    Dan W.
    1639590904
    Best company ever they showed me a great product that has changed my life forever!!!! Much love and appreciation. Words can't describe how much it means. If you're looking for a place to get medical marijuana this is the place.
    Gary S.
    Gary S.
    1639429342
    The staff was very friendly, knowledgeable, and helpful. This was my first time in this kind of dispensary, and the whole staff made it easy and positive. I would highly recommend Etain in Syracuse!!! Thank you!!!
    Sara K.
    Sara K.
    1636557505
    Easy to order, and always greeted kindly when you walk in to pick up your order. Pharmacist is helpful in guiding what products may work best for your particular situation/ailments. Work closely with prescribing Dr. great staff and experience all around.
    Deana F.
    Deana F.
    1636481711
    Love Etain! Great products I trust and a wonderful staff! Would not go anywhere else! Recommend to all!
    Lisa DeMassa D.
    Lisa DeMassa D.
    1636225324
    These guys were fantastic and I would recommend to anyone. I would not use this pharmacy if Dennis did not work here. Best ever.
    Renee B.
    Renee B.
    1635969844
    This really is an excellent place with kind helpful staff. The motif is so easy to use and bring around. I’m so grateful for etain, its really worth every penny.
    Mallory D.
    Mallory D.
    1635539188
    Their staff and products are exceptional. Ordering online is SO easy and I'm notified by text when it's time for pick up. It couldn't get any easier. And it's always a delight to be warmly greeted Dennis!
    Marjorie S.
    Marjorie S.
    1634912227
    Etain is awesome. Great company. Great staff. Front desk guy is very friendly and informative. Most importantly, Etain works with taking my back pain away. I highly recommend.
    Sara C.
    Sara C.
    1634849876
    Dennis is awesome! Very friendly. Very helpful. I love ordering from my phone. Will not go any where else !!
    Brian H.
    Brian H.
    1634246010
    Really great service, lots of time set aside for my questions, and great products. Also a very functional and informative website, which I appreciate.
    Ryan C.
    Ryan C.
    1633790391
    Awesome place been going for 3 years great staff. Great products
    Paul P.
    Paul P.
    1633725707
    What a wonderful experience! Reception was friendly and streamlined. Beautiful building. Easy to get to. The assistant that to handle the product was very nice, very cordial. I felt very welcome.
    Mike B
    Mike B
    1633546728
    Everyone here is great, I had a lot of questions and Mark answered them with no hesitation and Dennis is always super friendly and kind when I come in! These guys know there stuff, they bring great comfort and hospitality to patient experience!
    Mcock M.
    Mcock M.
    1633451310
    Truly great facility, highest quality product and I feel like I'm walking into the a family get together with all the warmth n kindness to match and more than helpful...I brought my broken device with tons of use and it was replaced and they handed me cash. That says it all
    Painting T
    Painting T
    1633114468
    The staff is so friendly and helpful can't recommend high enough
    Ally D.
    Ally D.
    1633108617
    Etain is by far the best dispensary in Syracuse. Couldn’t be more satisfied. Great staff and the best products in the medical product.
    Ted C.
    Ted C.
    1633104947
    Always great service and great quality and variety of product. Very consistent.
    David M.
    David M.
    1629464375
    Best product ever..☝️????????
    Priscilla K.
    Priscilla K.
    1628959124
    Very nice people and I would go back
    Rob F.
    Rob F.
    1623507677
    The front desk staff has a problem, or some comment to make every time we're here.Unless things change, Etain's style of customer service isn't going to be compatible with the level of good customer service other medical and recreational dispensaries on the way will have.If Etain is going to label themselves as a medical dispensary, they should treat their patients and caregivers accordingly.
    ilana E.
    ilana E.
    1623006840
    Seems good quality but make sure your cartridge is more than half full before you leave the store. Open to being corrected on this, but I’ve bought many of these before in other states and they’ve been full when I plugged them in.
    Doreen L.
    Doreen L.
    1618973107
    I’m very satisfied with the products Etain offers, I’ll be returning; 1st 3 days for muscle tightness and spasms!! Much happier without a doubt...professionalism was top notch! I feel very comfortable going back!!!
    Jesse L.
    Jesse L.
    1616955716
    I am not a patient, so I can't really speak on their products, but I am a caregiver. As a caregiver I have been to several dispensaries in NY and Etain is the ONLY place that DOES NOT make me feel like I am doing something wrong or shady because I am there picking up medicine for patients that can't always do so themselves. Staff is always friendly, knowledgeable, fast, and professional. Literally the only dispensary in NY that has ever made the effort to make me feel welcome.
    Carrie W.
    Carrie W.
    1616284352
    Staff is very know and easily answers any questions you have.
    Tami R.
    Tami R.
    1609874477
    Very Friendly staff. Fairly easy website. Unfriendly location. Especially considering many/most of the patients are in pain and probably have issues walking. The ramp to the front door and landing, doesn't have any safety railing. Company is based in lower NY and Syracuse patients can't even call the Syracuse store. They have to call downstate.
    Susie B.
    Susie B.
    1605286278
    It's only my second time visiting/purchasing but the one gentleman that checks you in is very nice. I could take or leave the guy that checks you out and gives you your products, he seems bothered by tending to customers and made me feel rushed!! I don't like to be rushed..
    Tiffany M.
    Tiffany M.
    1603568148
    Made my order and got it in a timely manner office was nice too
    A D.
    A D.
    1600458655
    Easy to find and staff were helpful and nice. Sadly, I am not impressed by etain's pen products. The taste of the oil is gross and it is not potent enough to help treat my symptoms. In the end it felt like a waste of money.
    Jason S.
    Jason S.
    1598732029
    I prefer the vape selection Etain has over the other dispensaries in Onondaga County.
    Elenore A.
    Elenore A.
    1598288368
    I’ve been with Etain for 1 1/2 years. Some people are very friendly, some are not. I try to go in now on Saturdays to avoid the “not nice” person who gets very annoyed when you ask him a question. Looking for a nicer environment.
    Faulted C.
    Faulted C.
    1584215779
    Made an appointment on the way out. Had a very wide selection and service is top notch. Well worth the drive
    Teresa S.
    Teresa S.
    1582819806
    I have stage 4 Breast/Liver cancer and I am on 2 pain medicine's so my pallpative nurse suggested medical marijuana in place of the immediate release pain medicine. I got registered , it was free with SSDI, then took my nurses prescription and went to the etain Syracuse dispensary . They were very helpful and informative there. I got the balance THC/CBD equal amounts of 8mg capsules for $60. It took about an hour to kick in after I took it. It worked amazing for pain, anxiety, appetite and I sleep great when I went to bed. It did make me hungry and I had no high or tired effects like I thought I would. It was AMAZING how it worked just as good if not better than my prescription IMM release pain medicine. The only thing is I ate a McDonald's ice cream sundae hours after I took the capsule and it made me feel real High. You can't eat anything greasy or with fat in it or the THC becomes stronger .Google non-fat foods & beverages to consume. I honestly felt great from them , besides eating I that sundae. I definitely recommend them and I will continue to use them. Good luck!!
    Alicia S.
    Alicia S.
    1582242539
    For Upstate, not bad. Staff isn't very friendly.
    Rebecca C.
    Rebecca C.
    1579302059
    The gentleman that worked with me treated me like a person. The staff was wonderful to me. You don't find many people that will treat you well. The staff was laid back and they make me feel welcome there.
    Jeff C.
    Jeff C.
    1577621867
    Waited 45 minutes for my 3 PM appointment, then was sadly discouraged by outrageous prices for a mediocre product. Step yo game up!
    jonny D.
    jonny D.
    1572540419
    Highly recommended. and very educated on the medication. I’ve been with Etain almost a year now and they’ve been very helpful I don’t know what I’d do without them. thee best medical grade you can get in the states. let’s remember not to take it out on Etain pharmaceuticals either about they’re prices, it’s not the pharmacies fault! contact New York State and the federal government write the federal government and ask federal regulators to legalize it completely. write to New York State congress and ask them to lower the prices and taxes for the compassionate care act and then prices will be lowered simple as that. THANK YOU Etain
    Don M.
    Don M.
    1569452969
    Nice place. The staff is really nice and helpful. Felt really comfortable.
    Eugene C.
    Eugene C.
    1568735873
    Service is fast and friendly. Prices are a little high but the quality is the best in the area.
    Lynn S.
    Lynn S.
    1556835708
    Friendly knowledgeable staff. Very helpful. Parking lot has lots of potholes so be careful.
    Julianne B.
    Julianne B.
    1552833730
    I know they just opened a different store in New Hartford. I have been hesitant to change because the product is exactly the way they describe it and the personnel are so friendly and are always willing to help and offer advice. My Doctor said it would be best to stay with Etain. I will drive to Etain until it is proven the other companies are not just as good, but better than Etain. Thank you to the staff. You guys are the BEST!!!
    Elena Q.
    Elena Q.
    1551879076
    Everybody is very friendly they make sure that you're comfortable.They will answer all your questions... Top quality products before!!!. Make sure you have your medical ID card also your recommendation paper from your doctor that prescribed it for you... They have a mint breath spray, drops, vape oil, powder and capsules... I love how they give you so many options... If you want to be discreet get the capsules, powder or drops... The powder the breath spray and the capsules take longer to kick in but last longer vs The Vape oil and the drops work faster but don't last as long!
    Beth C.
    Beth C.
    1551364394
    Everyone there is so nice. Picking up is fast. They’re always willing to answer questions, and very knowledgeable. And great products too!
    Murugan P.
    Murugan P.
    1545919155
    The Etain team provide excellent customer service and are very friendly. It's a pleasure to work with them over the past two years.
    A V
    A V
    1535885941
    Clean store, friendly staff, order online and pickup quick, discounts and loyalty rewards program. Cheapest and best products in the area.
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