They're so helpful in this dispensary. It's a bummer that NYS has completely dropped the ball on medical cannabis.
My to go place when I’m in the city at my psychiatrist it’s a block away a bit pricey very friendly and clean place there flower brand is pretty dry like matter but there oils are fire 🙏🏼
I have been using this dispensary for 5 years now, and I must say the quality and variety do not compare. The prices are great (compared to other dispensaries), but most of all, the staff, both via phone and at the store, are really nice and welcome. They always give the most valuable advice. Their customer point system is also really good, allowing you to accumulate points to go toward your next purchase. My favorite dispensary in NYC, I just wish they had a location in Brooklyn.
Visiting from out of state and I was able to find an amazing vape brand called ROVE I've only seen their stuff out west so to say the least I was SO excited to see them selling my favorite vape brand on the east coast! 😍
So grateful that I found this place. My mother is battling terminal brain cancer and our doctor recommended this dispensary to get her some things to help with nausea and lack of appetite. The pharmacist was so kind and knowledgeable and I am beyond grateful to have been able to pick up a few things to help my mom as she battles this disease. The space is also beautiful and the products appear to be of excellent quality.
amazing dispensary!! i love all the products they offer.
The registration process was quick and easy. Scheduled delivery arrived on time. Overall great first time experience. Great people, awesome products. Thank you.
I feel as if Etain has the best product/prescription of all the medical cannabis stores in Manhattan. Etain may have been founded by a woman, and if true, it is evident by the decor/style of the office. But, about the products. Etain's products seem purer to my system, e.g., I don't feel as if I have consumed quite as much synthetic, or other material in Etain's base product. The pharmacy is located in mid-town, which is nice, because most dispensaries are located nearer downtown.
The level of thc was so high in the vape cartridge that my entire right side became numb. I lost feeling in my face, mouth, arms and legs. My face drooped and my heart raced 130 bpm. I had to go to the emergency room via ambulance because I felt like I was having a stroke. I learned that the level of thc depleted my potassium and sodium levels so much that I could have died. I sent an email to etain customer service and never heard back. After 10 years I quit marijuana because of this. I can’t believe the state of ny allows organizations to sell near fatal doses of vape oil.
Wonderful people great product. Super friendly at the front desk
Very welcoming atmosphere with great staff and products. Pre-ordering and picking up are a breeze. Will be back!
Super friendly staff in a spa like retail environment. The staff is always willing to make recommendations and educate when needed. The product selection is consistent and changes to meet the needs of the customers.
I brought home a gummies edible prescription and it has been the best anxiety relief I’ve ever experienced. Essential for me
The place is inviting and the staff are very helpful. They also have a great selection of products.
This Marine was not prepared for the positive vibes, righteous strains and personable staff. I'm a proud new member.Thank you for the positive experience, Etaine NYC is L.E.G.I.TSemper Fidelis/Spiritus Invictus on behalf of 2nd Marine Raider Battalion M.A.R.S.O.C wishing you all a happy and safe 4th of July weekend #RESPECT
This is a medical dispensary with a well-educated staff. I have been a patient for four months as of this review, and it has been a great journey with Etain.You can usually find something "cannabis" to accommodate your personal needs.Their house brand flower and vaporizers are well-packaged. They are always generous in bud size. They also occasionally carry other brands of flower, as well. Etain prides itself on seasonal strains, so there is a rotating selection. Great choices of edibles and other items. CBD products available as well.Relaxing and inviting atmosphere inside. The wait time to pick up an online order is next to nothing.Etain has been a blessing for me. As a medical patient, I am grateful to be able to have the benefit of getting quality cannabis products.
Vange, Megan and K are absolutely fantastic to chat with. Very educated and polite and passionate. Beautiful store as well.Much love from Aspen
The Worst! Try MedMen! They changed their policy and now you need to show your certification. Your VALID license is not sufficient.
Im super happy with their products and the staff are amazing they have patient listening to patients.
Service was great, decent selection. I purchased prerolls that were horribly rolled very disappointed
Really pleasant folks, products (forte pods) are quality and well designed. Def an "aesthetic" choice as far as dispensary options go, immaculate, zen-like interior.UES moms' choice locale for bud.
Great products and customer service. The decor is quite pretty as well.
Good customer service. Good quality product. All smiles. The atmosphere is relaxing. Etain is where it’s at.
Yesterday I went to this dispensary for the first time because my usual one ran out of flowers. It was different, I’m use to having budtendors and when I walked in I hardly was greeted and no one even bothered to ask my name until I said something. The ambiance of the place is beautiful, obviously a woman owned business. Yet, the owner herself didn’t even introduce herself, as they were getting displays ready of the free samples that were being giving out.Now to the actual bud. After I was shown the menu and placed my order, the whole front page was not in stock, so they didn’t have the strains I originally wanted to order. Nonetheless I chose another alternative. I purchased a citrus krush and an indica leaning hybrid of ground flower/ shakes. I thought the price for the ground flower was kind of high and In NY you can’t see or smell the flowers before purchasing, so I went on the trust system. When I got home I was very disappointed with the quality of the weed. Firstly, I was taken aback by the orange color of the whole flower. Granted, it is a citrus strain, but I was a little skeptical that the orange smell stood out more than everything. The shakes looked like herbs and spices and I found little hairs (maybe dog hairs) in it. I thought “maybe I’m tripping let me smoke it to see.” And y’all…it was the most basic, regular of regs. For this to be a medical dispensary who urges customers to “buy weed from woman” I was highly disappointed. Everything that glitters isn’t gold and as pretty as this place is- the weed is subpar. My first and last time shopping here. I was better off hitting up my cousin in Brooklyn.
Prices out of this world,only for the rich... way cheaper on the streets...crazy
After several underwhelming experiences at medical dispensaries, I have found the place that I will return to time after time. Knowledgeable and friendly staff, very informative literature, and a wide variety of options for consumption were the highlights of my experience. I decided to give the motif pen a whirl, and as reluctant as I was about vaping, I am now sold on it.
I believe they had a golden opportunity to incorporate hash oils and concentrates such as sugars, live Rosins, diamonds and other extraction types into there menu but still a year later and no direct movement into anything dab-able. As this is very popular with locals I’ve called and asked but was told they weren’t sure what I was talking about and the closest product would be the vaporizers.(any connoisseur would know what I’m talking about) Completely missing a huge part of the market. Ide like to see a Green truck business model implemented where they can partner with local extractors both employing locals and creating local competition for supply and demand of quality products.
I love this place. In my experiences, Anthony and Vange are informative and helpful. You can order ahead or buy & browse other items and accessories in the shop like candles, totes, papers, shirts & coloring books.
You know what you are getting in the products. Very informative. Great people. Best dispensary hands down
I'm new to the medical marijuana program and my first time visiting Etain, I was greeted with such Warm Welcoming, Caring and Professionalism, which caused me to be very relaxed and comfortable, to discuss my history and desires.Danny was so patient with me and answered every single question that I had over and over again. Danny and the staff took all my concerns and desires under considering. They were not concerned with making money, they were concerned with my whole being.I was informed that if I was not up to traveling, they will deliver my order to me, I was like "Wow, that's Great!" My companion and myself had such a Great experience, I will definitely make the trip again, it was such a great experience.If you're looking for a Good dispensary, I definitely advise you to visit Etain, you'll not have to look any farther.Thank you Etain.Syrena
This place is so peaceful and Zen, you are immediately transported to a tropical island. The two story waterfall really helps calm the rush of the city from your body. The prices are the same as any dispensary you could go to, but the others don’t have the Zen. My pharma bud tender was Sang, helpful, kind, beautiful, and really knows her stuff. If you’re anywhere near, or have access to 58th and Second, this is the place for you. Women owned and awesome. Check it out!
Easy to order and pickup, verify license and medical. The shop itself is really nice, decorated like a spa. Staff was friendly and eager to answer any and all questions about the products. I got a tincture, which are very expensive here which is my only complaint. Coming from Canada where this stuff was way cheaper is a big hurt, but the product was good. The tincture did it's job.
I'm new to the medical marijuana program and my first time visiting Etain, I was greeted with such Warm Welcoming, Caring and Professionalism, which caused me to be very relaxed and comfortable, to discuss my history and desires.Danny was so patient with me and answered every single question that I had over and over again. Danny and the staff took all my concerns and desires under considering. They were not concerned with making money, they were concerned with my whole being.I was informed that if I was not up to traveling, they will deliver my order to me, I was like "Wow, that's Great!" My companion and myself had such a Great experience, I will definitely make the trip again, it was such a great experience.If you're looking for a Good dispensary, I definitely advise you to visit Etain, you'll not have to look any farther.Thank you Etain.Syrena
Beautiful and pleasant surroundings creating a calm ambiance. Staff is friendly, attentive, knowledgeable. A pharmacist is available to help with selection. High end packaging- looks nice.
I really like this pharmacy. The staff is really helpful, they’ve consulted with me several times after the visit by phone, and with my doctor. The support after pickup is super important with a new product. Moreover when picking up, if you don’t get it delivered which is also a plus, the store is quite beautiful with a waterfall.
Everyone is so helpful and friendly! They make sure to inform you about all of the products as well as the new products that they have. In addition to being in a beautiful space, everyone is very knowledgeable and you can tell that they are passionate about what they do. They also have amazing candles and aroma therapy which I love to pick up with my medications. Quick and efficient service too is a bonus for all of the positive things here!
As a disabled (& mobility impaired) individual in this ridiculous city: I appreciate that out of the very limited options for cannabis delivery, Etain is the only "women-owned" option available. I also must acknowledge that Etain has majorly improved its overall customer experience from the formulation of the product i use to the packaging. It has been nice to witness. And, there customer service has been, exceptionally, friendly, helpful, and accommodating! I feel it's, by far, the best choice I could have made out the available options. Literally, the only downside has been the price, but that appears to be consistent across dispensaries. I'd recommend trying them 🙂
This place is AWESOME!!! Easy and extremely organized. The only reason I didn’t give 5 stars was because of the variety of flowers that are available no flavors. Everything works!
Clean and spacious location in Manhattan. Friendly staff and, most important, high quality product. Not inexpensive but worth it.
Stunning atmosphere. Gorgeous plants and flower wall with tranquil fountainsAnthony is a gem. Offered me water upon check in. Patient, knowledgeable & professional.Love this place
Very courteous people and external helpful. Will answer all questions with patience and a professional attitude. The place is comfortable to enter and very conducive to making you feel relaxed. No stress whatsoever at ETAIN.
The staff is incredible and the location is super convenient. Each time I visit it’s a seamless and enjoyable experience. Would highly recommend!
Amazing staff. Quite friendly & knowledgeable of the products in store. Have already and will continue to speak on your dispensary service & goods.
Etain is what I've been looking for forever! I have had chronic pain and migraines since childhood. There is zero judgment and only friendly service. Only wish there were more locations! Great atmosphere and knowledgeable staff. Thanks so much!
Staff is knowledgeable and polite. I am always greeted with a smile. Not sure you could want (or need) anything more.
As a customer for two years, I highly recommend Etain. Everyone is friendly and knowledgeable, always a smile hidden behind their masks 🙂 Female owned and operating seamlessly. The atmosphere and decor are relaxing. All in all, Etain is the place to go.
Very clean, great products although expensive. Particularly like the garden wall and waterfall. Very calming. Nice staff. Always pleasant. Just wish prices for medical will come down. Charge recreational folks more to make up. Ill people deserve affordable care.
Life is better because Etain Health exists. The people are most kind and caring and the products are first rate.I LOVE the environment at Etain NY and sincerely appreciate the ease of online ordering and joy-filled pickup. Thank you to everyone at Etain! Thank you soooooooo much!
This is where I shop. This is a Woman owned business and that was what first attracted me to Etain. As a Native American, I see how non-Native Women have had less opportunities and are treated as less than.The selection is what it is. This is New York State. The selection and availability is as extensive as the State allows. I look forward to being able to smoke different bud varieties and strains to meet my medical needs and still taste good.The staff are friendly and knowledgeable, as well as kind and courteous. The place is clean and well laid out. I'm happy to shop here and look forward to seeing them start to sell dry (bud) varieties. ie Blue Dream, Kush, etc.You get what you pay for. I want dry (bud). Like California. Four Stars because I can't buy bud.
Everyone was greatThe oil is good, But the flowers not so much that's the only reason for the three
I only went there for CBD. I was not trying to inebriate myself and degrade myself and humanity as a whole by engaging in mind altering substances. This smartphone technology has my reputation ruined. I guess I need to leave the phone in the car for privacy purposes. You must be a New York resident to purchase their intoxicating products, which I am not! So I only went there for the CBD and no other reason!
Professional, knowledgeable, and patient, the employees at Etain are top notch. I had a wonderful experience sitting down and discussing their product offerings and what would work best for me. The products are excellent, well packaged, and of high quality. I will definitely be visiting again.
I had a great experiences. Care givers were kind and accommodating. sadly ,the product is over priced and weak compared to other products of it’s nature. it just doesn’t do it for me. 🙁
Great customer service, I love the lozenges and ground flowers; I'm relatively homebound, since they started doing deliveries I renewed my mmj card (in 2019 when I first received a card they weren't doing deliveries). Maybe if we can finally rid ourselves of creepy Cuomo we can have a more normal medical marijuana program (I don't like vapes); and yes, maybe some day "progressive" New York will have recreational marijuana too.
Very ambient environment, clean and precautious. They were discreet and answered any questions I had.
This was my first time going to Etain. I wanted to see for myself the quality and environment of the dispensary. The decor is phenomenal and makes you feel like you’re not in NYC. The prices are quite high but that’s to be expected unfortunately (hopefully this changes as things progress over time). Now the quality of the product I’ve gotta say is top notch. You can feel how clean it taste and the woman I spoke too was very pleasant and informative. All in all a good experience!
Very courteous staff from reception to the folks that dispense my prescription. Great location. Near to subways. Parking is a little bit of a challenge but available.
This place has very poor customer service. I have gone 3 times here and a few others in NYC. I wanted to like this woman owned place but all visits have been made unpleasant and unproductive by outwardly difficult staff and policies. Other places dont treat you as if they are doing you a favor by giving you the overpriced product they sell.
Great service extremely polite. The young man came out explained how the vape works. They gave me a cool pen in a carrying case. What more could I ask for? The 4 stars are because of the cartridge it seems to clog at the mouth part. Gets full of oil and I got oil in my mouth. I must say besides that the oil is amazing tool my pain right away. Oh and for insomnia it was amazing fell right to sleep.
A true experience! The inside is a beautiful botanical earthy vibe, with some soul. Food was amazing, flower was great, servers were helpful and friendly. Definitely a great place for date night!
Deserve more than 5 Stars! Excellent customer service! Set up new account and placed order. Knowledgeable pharmacist. Was a customer of Citiva now known as Be. Will leave a 0 star review for Be.
Prices are high otherwise would have given a 5. Too bad. Service excellent. Im from upstate kingston but i should think the service and prices should be the same. Also too bad medicare doesn't cover these products.
Super friendly staff and products are always of the highest quality*EDIT New location is absolutely beautiful!New Updated pricing!
I want to start out by saying the level of service I got in the store was great. The associate that helped me was knowledgeable, kind, and was a pleasure to work with. This review is strictly about how I perceive the quality of their products. I recently ordered the small size vape from them and the vape was only 1/5th full (.5ml cartridge). I figured the vape was just super concentrated but while using it the effects I felt were minimal and honestly not even worth half the money I had paid. I reach out to their info email to ask if this is normal for their products and was told that this is pretty much normal for their vapes. I was offered an exchange, not a refund like I asked, but because I have tried their lozenges in the past and had the same negative experience I decided that it’s just not worth it. Some people like Etain, so shop at your own risk however after this experience and not being able to get a refund for a product that is barely full and hardly works, I’ll just get my medicine elsewhere from now on.
Great service and product. Only reason for not giving 5 stars is because the prices are a little high. Overall good experience here though.
I was appalled at the poor quality of the ground flower purchased at Etain NYC. The ground flower at Etain was like dry hay. Was absolutely awful to vape, harsh tasting and not giving the relief that flower typically provides. Love their lozenges though. Ground flower at Curaleaf is top notch. There is a lesson to be learned here.
Was an excellent place to go for your legal cannabis needs they have a medical review to go over your needs & explains how the cannabis based products work best for each person the environment was very nice clean as well as pleasant the staff are warm & inviting as well as willing to help you! I really had a positive experience with them their prices are competitive & of top quality thank you for helping me!!! GO WOMEN totally owned & operated by women love that!!!
Have been using this dispensary for 2 years and I must say the quality and variety does not compare. The prices are great ( compare to other dispensary) but most of all the staff both via phone and at the store are really nice and welcome . They always give the most valuable advice . Their customer point system is also really good, allowing you to accumulate points to go toward your next purchase . My favorite dispensary in NYC, I just wish they had a location in Brooklyn .
Nice spacious place. The products are good for the health of patients but there is not enough products since the store sells out and nothing is in stock for several weeks even a month was discounting its items but I couldn't receive a discount on the sold out items missing the discount is a big disappointment. When products are available I would need to pay the highest price for the item. Why have an entire month with products at a generous discount when Etain's products are unavailable for purchase? Asking customer service for a kind of rain check didn't avail much since I was told no items can be held at the discount price when unavailable. I am a bit dissatisfied!
I’ve been a loyal customer of Etain since they opened. This woman-owned business understands customer service AND does important research into the benefits and use of medical marijuana. Can’t recommend more highly!
It's a good store but you must have medical card to buy something here. Waiting for weed legislation in NY !!!
Smooth, organized and great products that do what they say. Visited for the first time. Pharmacist is super cool & knowledgeable. Made decision making much easier This will be my go-to place for MM. Now that I made my visit, I'll gladly reorder using delivery next time which is a bonus.
Their prices are through the roof, almost 70% higher for vapes. The cbd prices are downright silly and make no sense at all.
I can't tell you about the location itself, however their products are top shelf, they really do speak for themselves. The website seems easy enough to navigate, & with super clean meds i gave them 4 stars but its not their fault. If delivery was an option & they dropped prices on certain items by 10-15%, i would have given 5. Their Balance Powder might be the best value & quality med for the $ of all the brands & products I've tried to date
I don't understand how this place has such high ratings. Their products are way too expensive then the amount of THC or CBD their products have is some of the lowest I have seen in this city then they lied to me & told me they give give you the highest amount the law permits here in N.Y.C which is total b.s.. I have seen places with triple the amount of THC & CBD in N.Y.C don't waste your money their are better places that have their contents of the products they have on their website do your reseach.
This is a great place for very friendly, professional and knowledgeable. A big believer, in the medical marijuana program I have had two sholder surgeries, and dealing with chronic tendonitis, there cbd xl pill is the only thing that keeps the information down. I have tried multiples option, opioids injections anti-inflammatories and even tried commercial hemp CBDs and nothing keeps the information away like etain produce. Thank you . Out of all the dispensaries I believe they are living the best in New York.
My staff and I visited etain a few times. And found it to be a reliable source of marijuana products. As far as CBD goes. Ouch ! Prices can be a lot lower. But then again it is a NY state licensed dispensary. And taxes and fees must be paid. Staff was very helpful and friendly. It's good to see professional at work. It's a lot better then what we seen in other shops in NYC. Thanks again
@710_hub I like what their doing place is okay inside tho it looks kind of grandmaish... they need better quality medicine. Overpriced for what it is and questionable on it's source. Still they have they best edible tincture for thc i have tried from NYc Dispensaries.
@710_hub I like what their doing place is okay inside tho it looks kind of grandmaish... they need better quality medicine. Overpriced for what it is and questionable on it's source. Still they have they best edible tincture for thc i have tried from NYc Dispensaries.
Chose this place because of the reviews glad i did. Very nice relaxing decor The staff was awesome very friendly welcoming knowledgeable and professional pharmacist was very helpful in explaining the products and what would be best for a first timer like me tincture works for me. Pricey but hey its NYC will be back.
Great experience, very knowledgeable staff and a very nice looking office.
This dispensary is by far the best in the city! The products are 150% pure, 150% effective, and the staff is absolutely amazing!! Anytime that I have ever had any issue (which there weren't many to begin with), the staff worked with me and I have always left their facility a very satisfied customer :). They are super friendly, professional, and knowledgeable.Their online ordering option is super awesome as well. Truly a great facility. So happy that Etain Health exist :-D!
Nice classy comfortable place friendly staff..not so friendly prices lol