As always, the staff are so knowledgeable, friendly and very patient and helpful and today was no different. I had the pleasure of meeting Sean today who went above and beyond to assist me with my order. Always a positive experience !!Thank you all for your hardwork everyday.
Could Lucas be any more amazing??? I think not. Always a pleasure to engage with you.Thanks for your knowledge, your patience and your kindness.***to the Wizard of Math at Curaleaf!!! Lady… you rock!!!
Great dispensary! Nikki and other staff are friendly, attentive and helpful. Organized and appealing interior for in person shopping or if you prefer they offer home delivery. Drivers are very communicative and helpful as well. Very fair pricing, frequent sales and discounts. Additionally the product is great and there is a wide variety of options. Flower is always fresh and potent. Super happy, repeat customer!
I love plattsburgh curaleaf! the staff are always so kind and know what they’re doing and are great at recommending products! love them!
Peter and the entire team are super amazing! I love that you are not JUST a customer, they know your name. Happy to be part of this community! Keep up the amazing work everyone!!
Very knowledgeable and helpful. The entire staff. I was met with smiles and a real effort to make sure I was comfortable as a new customer. The manager, Paige, approached me at the order kiosk to make sure I understood the product details and ordering system. I will be back!
Never had a bad experience they're very kind and help me do the best of their ability to make it a very inexpensive place to grab products
As always, the staff are so knowledgeable, friendly and very patient and helpful and today was no different. I had the pleasure of meeting Sean today who went above and beyond to assist me with my order. Always a positive experience !!Thank you all for your hardwork everyday.
Could Lucas be any more amazing??? I think not. Always a pleasure to engage with you.Thanks for your knowledge, your patience and your kindness.
Really thankful for the help I got today. First time in here ever and as a new patient I am very happy with my first purchase as well as the results. What a special way to celebrate a special day for all us cannabis users!! Happy 4/20!!
Every single time I go there, no matter who is working they always greet me by name as I walk through the door and always have the best attitudes the experience is personal and I love our Plattsburgh curaleaf staff 🥹❤️
Best place to go period! Best Quality, Awesome staff, always helpful!
Such a great group of people! Always so helpful and friendly!
Super friendly and knowledgeable. Great staff as always. Thanks 🙏
Everyone that I deal with @ the Plattsburgh NY C. L. Is always a great visit. The staff is so awesome helpful, joking with customers. It’s a great atmosphere, the place has so much positive energy. Love CL Plattsburgh it would get 100+ in my book
10 min before closing I came in to buy produce I saw some new items i was not a loud to ask any more questions. my order was completed and then was instructed to leave .I was looking at new product and a a new customer had walked in they were not spoken to me like that .I will notreturn anytime soon.
Awesome experience as always at Curaleaf! Just wish they’d severely up their edible dosages! The delivery option is the greatest
Never had a problem till recently. The assistant manager has yet to respond to me. I would be wary of buying the curaleaf products they make and I definitely would weight it to make sure you don't have the same problem I did. When you buy several eighths and your missing a .8 out of one and a .6 out of the other I find that not ok. Especially when your paying top price
Unfortunately I didn’t get her name BUT cashier 52929 was ver helpful today! Thank you for taking the time to give me some tips!!! Very pleasant Keep up the good work! HIGHLY recommend 😁
Always get great service from staff. Products are best quality and priced competitively. Don’t miss the sales every week!
Excellent. The people and products are all top of the line. They keep the variety you need in stock and affordable. The store is clean and very well organized, very easy to make your purchase. I like the fact that you can order online and get curbside pick up if you need. These people are truly there to help you get what you need. Don't wait to try their service, you will be glad you went. They also run specials and discounts, save some cash and still get what you need. I know I will be going back, they have a lot left I want to try.
I walked in and ordered the products I wanted with no issue and wonderful customer service. The young man assisting me was a new employee and he was very professional and courteous.
Excellent. The people and products are all top of the line. They keep the variety you need in stock and affordable. The store is clean and very well organized, very easy to make your purchase. I like the fact that you can order online and get curbside pick up if you need. These people are truly there to help you get what you need. Don't wait to try their service, you will be glad you went. They also run specials and discounts, save some cash and still get what you need. I know I will be going back, they have a lot left I want to try.
I’m have become a client at CuraLeaf in Plattsburgh. It has been a good experience. Very welcoming, professional, knowledgeable folk who have been always ready to assist and make sure I am getting the relief I need.
I love that there are stickers on the cartridge box to be able to identify which is which that was tricky for a min when I had several different kinds now I'm good I will always know which is which
Excellent. The people and products are all top of the line. They keep the variety you need in stock and affordable. The store is clean and very well organized, very easy to make your purchase. I like the fact that you can order online and get curbside pick up if you need. These people are truly there to help you get what you need. Don't wait to try their service, you will be glad you went. They also run specials and discounts, save some cash and still get what you need. I know I will be going back, they have a lot left I want to try.
I love that there are stickers on the cartridge box to be able to identify which is which that was tricky for a min when I had several different kinds now I'm good I will always know which is which
Amazing people, amazingly intelligent and great people! I’ll never go to another dispensary again! If I could give ten stars, I would!
Very clean, well organized and great vibe. Good quality and decent prices. Staff very friendly and professional. More Blue Dream please!
Great product's and ALOT of really good sales. Staff is really awesome and they have helped educate me about cannabis.
A warning as of 4/11/23 curaleaf is medical only and I felt very mislead by the website not having any indicator of this. When I went in I was told I had to attempt to purchase something before it would tell me I wasn't allowed to. I tried to inform the man at the desk about my confusion and found him very condescending in how he totally ignored my point of view.
Extremely kind and professional staff. Everytime I go in a end up spending significantly less then I Expect to because the staff is so knowledgeable and really strive to save me money. If I could give it more stars I would.
I LOVE our local Plattsburgh Curaleaf. Kelsey, Katie, Nikki, Kirsten, Matt, Zach, Pete, Trisha, John, Shaun, & Steve and the rest of the Crew are simply amazing. They help me so much everytime I place an order. They ALWAYS have my health and best interest in mind and for that I am grateful. I truly LOVE coming into the store. We ALWAYS have fun and ALWAYS laugh. Thank you SO MUCH Plattsburgh NY Curaleaf
(Updated 12:45 p.m.) Cannabis regulators in Connecticut said that they are looking into whether Curaleaf violated state law when the company and its two largest shareholders accepted hundreds of millions of dollars in loans from companies owned by embattled Russian billionaire Roman Abramovich.... Learn something new everyday, I won't be buying from you guys anymore. Affiliate with russia..... I also unsubcribed to your emails. So please stop sending me emails.. Thank you
This place is the best, the employees are very friendly and professional, I usually go once a week, I would go more if I could afford it. I like this place so much that I plan on applying to work here when they have an opening!
Staff and security need hospitality trainings. Also signage throughout the store is not accurate; and I find it difficult to figure out what's on sale and what the prices are in general.
Had a very bad experience today been going there for over 2 years regularly. Showed up just before 7:00 tonight , I try not to do because I know they don't like it, I already ordered, but due to work and errands I had to run I couldn't get there any earlier. so just before 7:00 it was I entered the door i was greeted by the older gentleman in the lobby he greeted me with screams I was so caught off guard I didn't even know what to say for a few seconds I had called ahead and spoke to I believe the store manager she said to try to get there before 7:00 which technically I did, I go there very regularly I know the routine I've always said hi goodbye to the gentleman in the lobby I've never been rude I don't know what gave him the reason to scream at a medical patient entering a state dispensary trying to pick up his medical cannabinoids. The gentleman then proceeded to follow me into the store in attempt to antagonize and argue with me. I asked for a manager and was told there was one in front of me she just tried to diffuse the situation. nothing was really done i felt very attacked, and very upset on how I was treated by that gentleman. I am going to keep trying until I could reach a higher up staff about how I was treated it was 100% not okay this is more than a cash cow this is supposed to be a medical facility and it's not okay to SCREAM at a patient entering the door.
They deliver on time every single time i place a order. They are so kind and understanding and really helpful. As a veteran with numerous disabilities I am now able to treat all of them with curaleaf medication. Thank you guys!Ps. Remember not to blame your bud tenders for a entire corporation 😅
I drove from Keene NY where I live, to Plattsburgh, to go to ‘Curaleaf’….already having my NY state cannabis certification on hand (with my physical NY address on the official certification form)…..got there…… started to fill out another application for ‘Curaleaf’, where they informed me that I need “something like, a utility bill” (to prove where I live?….)…..it’s on the NY state certification itself…..what kind of a scam is this place? well, I guarantee I will share this wonderful experience with anyone who cares to listen…..needless to say, I won’t be coming back with “something like a utility bill!!
Although it's not a recreational store yet the guard was very helpful and understanding. He knew that google says their a rec store. As helpful as he was I can't help but think the rest of the staff would be just as friendly and helpful.
Although it's nit a recreational store yet the guard was very helpful and understanding. He knew that google says their a rec store. As helpful as he was I can't help but think the rest of the staff would be just as friendly and helpful.
Love the inside staff, but the guy checking in made me feel like I was stupid because I didn't know what I was doing. It was my second time there, and things changed since the first time, so how would I know how it worked?
I have been a customer here for over a year now. The other day one of the workers at the front desk decided to let me know I couldn’t park in the handicap parking anymore. When I asked why it was my handicap permit and he replied. I didn’t look disabled enough to need one! I asked to speak to a manger none were available so a key holder spoke to me. I then waited a few days spoke to the assistant manager whom did apologize but said the manager would contact me! Which has never happened. The only reason I go back is because there isn’t another dispensary close enough to where I can purchase my medicine.
Very knowledgeable staff with consistently reliable products!
Quick friendly knowledgeable service. Curbside pick up. Atm . Wide variety of products. Very satisfied.
The team that works this location are very friendly and very knowledgeable of any product you might consider purchasing. Every time I've gone I have had a pleasant customer experience and recommend anyone who is in need of medical Marijuana, Curaleaf has what you need. 😉
Everything I ever need in life all Under One Roof. Plus the budtenders are very educated and very understanding and sympathetic. They were able to help me with everything I needed.
Had the worst experience today that I've ever had. The menu taped to the countertop isn't up to date and I felt so rushed during my visit. I asked what the price was going to be and was told $90 when in fact it was $100 and I was asking about different strains in different consistency trying to figure out what would work best for me. I was so rushed every question I asked was only half heard or the staff just didn't care enough to take a minute to help me out. I already have super anxiety do sometimes even going to pick up my medicine is hard enough but then to feel rushed through the process and told inaccurate information really stinks.
This place is absolutely wonderful very helpful and knowledgeable. I placed my first order with them for DELIVERY which is amazing.
Love them all. Very helpful patient kind staff. It's a Wonderful pick me up with the pick up. I'm glad New York is finally exploring the healing value of marijuana. Thx curaleaf.
Everyone has been so nice and helpful. It's hard to say anything bad about this place!
It's a nice and friendly place to by their product, I'm happy that I'm able to get the right one with their help, along with great deals.
Good weed. I grow ot better though.
Love this place they are so polite and knowledgeable.
Incredibly friendly and helpful staff. The disposable vape pens are quite tasty. And the Select Elite Live carts hit hard.
Friendly and fast service ..order in advance!!
Top 3 dispensery in NY state great staff great product and amazing deals
There customers service is excellent, and there products are quality. 2 thumbs up from this guy.
Very impressed with their service and friendly atmosphere!
They are all just amazing and beyond caring!
Best prices and has it ALL for product in New York. Period. Accept no other dispensary, Curaleaf gets it done right.
Very good customer service.
They give you a 5% discount when you leave a review on Google Maps. I found this out nearly a year ago, after leaving an honest, yet overwhelmingly positive, review based on my personal experience. I was cold called in the middle of the day and verbally berated on the details of my review (which again, was honest and positive). It was extremely distressing to be treated this way. I immediately deleted the review and since then have had such a difficult time going back. Most visits, I can't summon the courage, and choose curbside or rapid pick up, to minimize my interaction inside. I feel like I've been "flagged" in their system or some way noted as a problem. It's so uncomfortable, and yet I need my medicine in order to cope with chronic pain and PTSD. Please, Curaleaf, do not reach out to me regarding this review. My main concern in my original review was that I never got to experience the normal intake process and consult with a pharmacist, as my first visit to Curaleaf was at the height of the pandemic, which I fairly pointed out in the review. It would have been appropriate to reach out to set up a consultation, but that's not what the goal of the phone call was. The goal was to berate me and shame me for publicly voicing my opinion, well, mission accomplished. Very distressing to see what is prioritized when "reaching out" to your patients. Again, do not ever call me. I am taking back my right to voice my opinion and challenging the crippling fear and anxiety that I feel when I voice it, and it has taken me months to get back here. I strongly suggest you reconsider this business tactic, as it is extremely distressing to your patients, many of whom are facing chronic illnesses and conditions.
I really like the atmosphere It's very welcoming, reliable and convenient. The customer service is phenomenal!!!
Finally....17th State baby... cannabis prohibition made it through covid!!
They are always pleasant, and informative. I always feel comfortable when I'm there! Ty to all staff for being courteous, friendly and knowledgeable.
Great place,awesome helpful people for the most part I’ve encountered only a couple rude staff,excellent service especially with getting your product ready quickly only thing is I can see them losing business due to their prices and the new dispensaries in hogansburg that opened up that has a huge variety of flower that is not ground and everything else at lower prices.Cannabis becoming recreational they are going to either have to lower their prices or lose customers.
Great products! Friendliness and so so clean!
Amazingly friendly people! Super knowledgeable and helpful!
Great customer service and delivery for orders over 125.
Best business around! Everyone is kind and courteous i never wait long.
No complaints big enough to warrant anything less than five stars. Some seem suspicious of me when I enter the store. Relax, just because I look like an outlaw doesn't mean I am one.
They are always pleasant, and informative. I always feel comfortable at this place.
Friendly knowledgeable staff, very patient with explaining. Super nice.
There really good place to go jus wish they could be more helpful on products you get from there had trouble with my vape and I'm new to them and one the staff couldnt help me and pretty much refused to find someone that could help me if I'm getting product from a place like this and I'm having issues it be nice to call and get someone that actually can help outside that for the most part a really good place to go jus some staff there should be a bit more helpful
Friendly and knowledgeable staff! It's always a pleasure to go there.
Clean, bright and doing important work! Unfortunately they're held back by NYS laws. I just wish they'd put more information about their products on their website.
Staff is super nice. If you are an experienced user from the west coast, the product range is extremely limited. Check the website first. NY isn't known for its product range bc of the way it's tightly regulated, so that's not a reflection on this Curaleaf location. Orders are filled quickly, although sometimes you need to call to check if you don't get an automated text saying your order is ready.
I love the fact that they deliver since it is over an hour drive for me to go there.
Always great service, and patience with questions. Delivery drivers are prompt and friendly.
Always a pleasure when I go in there, staff is always nice and very helpful.
Excellent service, very knowledgeable staff.
The store manager has very poor customer service skills. He was very condescending and argumentative on the phone.I had a issue that was resolved very easily in spite of him.It would have been helpful to speak to a store manager that was kind and helpful.Not that Curaleaf Plattsburgh cares but I won't be spending any more money at this location.If you want to waste time arguing with a unprofessional shop manager this is your place. if you value your time and appreciate being treated with respect you will be better off going elsewhere.
Excellent treatment from the staff...
I get my meds from here so it's great. The staff is always such a delight.
Very friendly and helpful employees ????
Great dispensary, great polite staff. Always satisfied with my orders. Thank you Curaleaf. Highly recommended!
Helpful , friendly staff and quality products.
Always a great experience at Curaleaf! The staff are so patient and understanding! It was easy call ahead they answered all my questions and concerns and had the order correct and packaged up for me when I got there! Totally impressed how they are doing business and staying socially distant with protection! Thank you for remaining open in this crisis!
Friendly knowledgeable staff and very patient and helpful when deciding which product/products to choose
Very friendly staff and very knowledgeable great product line
It is not bad, and you get a discount being first time there!
Outstanding customer service! So wonderful to get deliveries now as its difficult to travel to you. Thank you for all you do and a product to beat.
No problem if your new at this. They are so polite and will help you out so will have the perfect fit.
It was very clean and staff was friendly my issue was the fact they dont offer what I am looking for also was expensive for me I was looking for actual medical grade bud which they don't offer. I don't want a pen I don't trust them I guess I'm out of options
Great medicine at affordable prices with lots of sales
I mean its medical marijuana right? But to have a 20 year old kid, that they call a Pharmacist, suggesting which strength and delivery method is a joke.
They are very professional and polite every time I go there
This is a wonderful dispensary. They are very secure, and I for one appreciate that. The products are amazing, and the staff are well versed in the products, friendly and easy to talk to.I love this place, and the people who work there.
Staff gives exceptional customer service and great patient education.
Absolutely wonderful and friendly customer service! They are amazing at answering any questions or concerns you may have, even if it’s after you leave and you have a question when you get home! I live 2 hours away and they make my trip very pleasant and enjoyable! Thank you Curaleaf!
All of the staff are very knowledgeable and super helpful. Really easy in and out process.Very clean and calming atmosphere. Staff are really nice and respectful.
I absolutely loved the store and the people that work there are more than amazing, unfortunately, the prices are a bit too steep for me to shop there more often. If they can knock their pricing down a little I would be able to frequent their establishment more often
Very pleasant staff. They helped me through the whole process and took the time to give me all the information I needed. Very clean and comfortable offices. Can't wait to go back!
Fantastic people to deal with. Very helpful and knowledgeable. Even if i am having a bad day, they seem to be able to make me smile . I enjoy going in to see all of the new items.
Fantastic people to deal with. Very helpful and knowledgeable. Even if i am having a bad day, they seem to be able to make me smile . I enjoy going in to see all of the new items.