First time customer and since my use is mostly for medical reasons, I was completely unfamiliar with the process. Barrie was excellent at explaining the different products, and breaking down suggestions so I would understand. The whole process was simple,straightforward and handled very professionally. This place is excellent and I will definitely be returning in the future. Barrie thanks!, for making it awesome brother.
I am extremely happy with the service throughout my entire visit to the store today. From the person at the door, to the person who helped me make my choice. The checkout process was also smooth and friendly and I will definitely be back
First time actually stopping by this one. Even after my brother worked there. Wife called me asking to pick something up since I was still in town. I arrived minutes before closing and knowing exactly what I wanted. They let me get it. While checking out I realized my wife called me right after I just deposited all the cash on me just minutes before she called. But luckily they have working cash machines at a reasonable fee. And got what I needed for her. And I will say the quality of that pre-roll was worth every cent and relieved her stress and relaxed both of us for the rest of the night after a long stressful week.Also shoot outside to my kid former teacher! Sorry name is escaping me right now but AWESOME 👍🏾👍🏾
I've been picking up for my family member for a few years now. Brett helped me today. He was excellent! He not only helped cut the bill by taking advantage of the sale. He also explained how to fix my family member's online account so he could see the sales when ordering. Everyone is great at this store, but Brett went above and beyond!
The sales rep Brett was awesome! I had bought the lemonade but he recommended the lemonade/iced tea. I’m so glad I did! Thank you so much for introducing me to this new product! This is why I love Curaleaf so much, because the staff is so informative and helpful.
I've been using Curaleaf for a few years now. I started when it was medical only and have now switched to recreational to avoid paying for the medical license. There are perks to being medical versus recreational such as discounts and extended delivery but I decided switching to recreational would be more cost effective for my needs. Everyone I have interacted with has been very helpful and professional. I will say that I wish the website gave a bit more information on the products and accessories and how they are used because it's so much easier to order ahead and then pick up. But I've been able to get my questions answered once I'm there so I would say don't be embarrassed if you don't know what something is or how it works; just ask and they are happy to explain.
I have to say that I was in love with this store up until recently. I was in there everyday, sometimes twice a day. The staff is all amazing and extremely helpful. They all know me by a first name basis and know exactly what my order always is. But lately, the medical side has been seriously neglected. My husband hasn’t been able to get the normal cartridge that he smokes for over a month now and I haven’t been able to get mine for over a week now. Which it took forever to find the perfect cartridge that met all my needs and that I enjoyed as well. 🆘 We need you guys to care a little more about the medical side’s inventory and not just the adult use side. This cartridge worked miracles for a chronic illness that I have and now I feel completely lost without it 🆘
This was my first time in and Marco and Joe were amazing and knowledgeable. The process was simple and easy to navigate. They kept the very busy location moving like a well oiled machine and were responsive to all customers needs. It was a fun enjoyable experience and the entire team is well trained, amiable, and fun!
When I walked through the door, I was greeted with a friendly face and a helping hand. Patient at the task of helping me to retrieve my information and to be put in the computer correctly. I was nervous at first going in being a first timer in this particular dispensary and didn’t know how to register correctly. I am happy to have found a place where the employees are not only friendly and patient, but they were super helpful and ready to assist me with the process.
I've worked and lived in the Massachusetts industry and scene for the past 4 years before hanging to move suddenly to New York, needless to say I miss it. But, I am grateful for this Newburgh spot. I just feel at home here every time, the prices aren't as high as other places, you can find great deals on small buds. I'm used to $25 eighths (MA has been legal much longer, so prices have come down a ton), so my first experiences at other dispensary's was an adjustment seeing nothing above 21% or less than $50 an eighth. But at this Curaleaf, I can grab a quarter for that price easily, and it's always fresh and great quality. The employees are always friendly and well organized, they're knowledgeable and always happy to help. Also, they're next both Burger King and Alexis Diner, so kill two birds with one stone. alright, this novel of a review is done now--- I may or may not be killing time during an oil change, after enjoying some of the quality products from Curaleaf. ✌🏽💚
Great location! Great products! All of the staff are friendly and Marco is the man! He knew his stuff and pointed me the right direction and also hooked me up with some eclipse glasses when that was a thing! Thanks again Marco! The website and pickup was all super easy!
Had an absolutely amazing experience here. We used to go to new jersey but this place changed our minds. The staff was super friendly, the place was clean and the quality/options were great! Marco the manager helped us and gave the best advice! Can't wait to go back, definitely worth a drive.
My friend and I stopped here recently and had a great experience. It was our first time at a dispensary and neither of us knew much about the products. The layout and flow of the store is a little clunky and confusing but it’s clearly well managed with staff eager to answer questions and help. Marco was especially helpful explaining everything to us and my friend ended up buying some gummies based on his recommendations. We will definitely be back!
I used to love the store, but it seems like they have some very, very rude employees and a manager that will insult you in front of everyone.It's happened now twice all because I'm picking up in order.I place for delivery.. I wasn't canceling anything asking for anything for free. Just picking up an order I placed.Like I do every week. I spend thousands of dollars at that store.I guess they don't really value their customers. Never in my life. Have I ever been insulted in public like that and embarrassed...
I had the great pleasure of being helped by Marco. He is a wonderful associate and helped answer all the questions I had regarding my purchase. It’s because of him I’ll be a returning customer
I truthfully love this place. It always helps me with all my problems. All my curious thoughts they always solve Everything. I want to say shout out to my man Victor for always helping me at the cash register with all my problems and all my change. Truly a great representative for the company and business. Every place needs a guy like Victor!
Very nice and clean store. Friendly staff. Very quickly in and out. Only reason why I didn't give a 5 star rating is I feel prices could be a little bit lower.
If you’re buying carts make sure they fit your battery. Got some from 2 different manufacturers and they’re both oversized and won’t fit in the battery. Also bought a spiffy adjustable battery (Vessel Compass) here, and aside from the carts not even fitting into it, it stopped working 2 days after I bought it. But they don’t accept returns apparently.They offered to sell me different battery or a diff cart that probably would fit….So I’m stuck with a broken battery I can’t even use with the carts THEY sell. Gotta mail it back to manufacturer I guess (more $ on shipping).Buyer beware. Curaleaf, do right by your customers…..
I requested a call back as I had a question about cancellation. Unfortunately I never received a call back and to make matters worst they cancelled the order without my approval. This particular order had what I needed at a discounted rate which is now gone. The first person I spoke with seemed clueless about the policy and process of the business. For anyone wondering this was for medical purposes not recreational. Very frustrating experience. Please do better. Please equip your team members with the right information to help others.
Got to the counter only to find out its cash or debit only (mine expired 3/24 -_-) okay that’s my fault. Returned with cash only to be rejected at the door.I had used an expired passport for ID because they would not accept a temporary license. So despite having a valid temporary license, a not so old expired passport for a picture, and a my social security card, I was rejected for not being able to show ID. 3 forms of ID.Well that was the easiest way to lose a customer and they didn’t even have to do anything, look at that. Will not recommendAnd their parking lot must have been designed by a 4 year old
I've been coming here for years now. Friendly service and quick. However since opening the recreational portion, the quality of service has gone down. I'm currently waiting for 30 minutes while security tries to complete my order. I sat here ignored for the first 20 minutes. This is the worst service. This is not the first time. I know it won't be the last.
Had an absolutely amazing experience here. We used to go to new jersey but this place changed our minds. The staff was super friendly, the place was clean and the quality/options were great! Mark the manager helped us and gave the best advice! Can't wait to go back, definitely worth a drive.
Have been going here since they opened as a medical patient. I have been very happy Up till now. Ever since the remodel and recreational drop.Medical seems to be a second thought for them. The medical menu for products is a joke. But they have everything and anything that you could think of on their recreational menu. As a medical patient, I should not have to be ordering stuff off of the recreational menu. Very pointed and they have really dropped the ball on their medical.
Up until today I've been very pleased with this location. Been going for about year and half. Great staff and good deals. However todaysome of the prices quoted online and actual prices when i went to pick up my order increased. I didn't have copy of my order so I had to except their prices which went from $128 online to $157 in store..Waiting to hear back from customer service.
WOW!!! I couldn’t be happier with the staff. From the second you walk in the door they make you feel welcomed and they are more than willing to answer any questions. I had an issue with a vaporizer and the manager Drew took care of it in minutes. I couldn’t have asked for a better experience. This place is top notch. I was skeptical at first of the hour drive from my house but it’s well worth it. 10/10 recommend to anyone!!!
Always have a good experience @ Hudson valley ny curaleaf. The order is always ready. The staff is professional and experienced. They r fully staffed and their protocol is exceptional also.
Everyone is so friendly and helpful. The guy who helped me decide what to get was a doll. So helpful.Wish disposable 20:1 was available. Otherwise great experience as usual
Hi. My name is sean pablo torres. i want to tell you a secret. You can get a medical marijuana card in ny. No really. Trust me. I got mine.On a sunday…At 9pm…i never had to embarrass myself and go to an office. i had no stigma. i am “outing” myself so you don’t have to. Because i love you. i love all of us who are “normal”. We are normal people. Marijuana is a wonderful medicine. So far i have used it to treat the following:constipation (did you know it is good for a human to eat it?)anxietyback painmusle painjoint paininsomniaheadachesfemale cramps (hey baby i got you…)i am aware of many success stories. i have met people who said sean it changed my life. i have smoked pot since i discovered its medicinal qualities since 1994. i can assure you it is quite safe even in extreme amounts. You have no fear of an overdose unlike alcohol. Which has some medicinal effect mind you. But nothing like marijuana. Maybe you were on the fence.Come off of it.i would not be here frankly and at best would still be crippled. Look at me now. It works. It works. It works. It is MEDICINE that God gave us.i got my certificate through nugg md…Now with that said. I traveled thousands of miles. I even bought a second more practical vehicle. Such is my love of marijuana. While some states are recreational and some required medical you just at this moment do want a medical card. Personally i would grow. But if you just want some flower and are in oc. Curaleaf in newburgh is whatsup. Personally i could care less about the atmosphere. Newburgh itself isnt great. Some people like the whole experience. Not me. i just want good pot. i don't care who i deal with frankly. i just got kinda finicky over the years. Crazy person but consistent good pot? Sure. But curaleaf is a godsend. if you are in orange county ny. Now one weird thing is not all curaleaf are the same. The quality varies. This one in newburgh is great. Staff excellent. Weed deals excellent. Pot so varied and led to changing how i use it. I now use different pot for different things. Once you realize this allows that you will never look back. I use certain pot to give me energy. Some mellow me out. Some to relax my muscles and soothe them. Some pot lifts me up when i am down. I could never use pot on the black market like that. I could never control what I got. This is why medicinal is better.i love all of you. never forget. always be kind to the people at any dispensary. never forget what people like sean went through. i was shot at. arrested. thrown in jail. denied visitation with my children. basically because of pot.we are not animals. we are people.i love all of you.11/29/23 Added updated photo Mary is getting large! Follow your dreams! sean loves all of you!12/31/23 My plants have been harvested. I feel marijuana is a type of medical system for planet earth. This is from my studies of the plant. Please research Rick Simpson and how you can use oil concentrates to heal pretty much everything. This wonderful plant has been outlawed for far too long. NEVER GIVE UP. If you are scared to do something. You should probably do it. Peace!
They have great perks for medical patients, and a rewards program that is actually worth it. Best medical cannabis in the state. I live in Yonkers and gladly drive an hour each way. However, if you aren't in a rush, their delivery service is also useful! They deliver on Tuesdays and Fridays as of now, and they tell you their ETA on the morning of delivery. It does stink that you don't know what time they'll deliver until then, but that's how their itinerary system works. Can't route the day until all the orders are in. I'm not complaining. It is a great service for handicapped, disabled, and people who don't have access to transportation.
I haven’t been here in a while and they now have kiosks to order instead of walking up and talking to a person. I’m not meant for the techno generation but one of the women there came over and guided me through the process She was great. Helped with questions and advice and recommendations. Made the experience sooooo much less painful if I had to do it on my own
Staff is nice and helpful. Transaction was easy from home, as I couldn't drive because of surgery. Two days later the package was delivered. Please call the store to find out which days the driver visits your zip, then order accordingly.Ah, and about the products? First class 🙂
Absolute pleasure to visit. Always happy to help and order was already prepared. Prices are great and location is an easy in and out. I recommend to everyone I speak to.
If you’re anything like me - negative reviews can you deter you from visiting or participating in a business.Luckily, the negative reviews I found with this Curaleaf location was with the staff & not the product.My encounter today though was awesome with the staff as well as the product. The quality is definitely high flower (I enjoy the flower more than alternative ways for using cannabis for medical purposes)And you get a 30% discount for your first ever visit.This specific spot is having work done as well so I can only imagine the things to come as they grow! Amazing place, I recommend you give it a try here.
Hi. My name is sean pablo torres. i want to tell you a secret. You can get a medical marijuana card in ny. No really. Trust me. I got mine.On a sunday…At 9pm…i never had to embarrass myself and go to an office. i had no stigma. i am “outing” myself so you don’t have to. Because i love you. i love all of us who are “normal”. We are normal people. Marijuana is a wonderful medicine. So far i have used it to treat the following:constipation (did you know it is good for a human to eat it?)anxietyback painmusle painjoint paininsomniaheadachesfemale cramps (hey baby i got you…)i am aware of many success stories. i have met people who said sean it changed my life. i have smoked pot since i discovered its medicinal qualities since 1994. i can assure you it is quite safe even in extreme amounts. You have no fear of an overdose unlike alcohol. Which has some medicinal effect mind you. But nothing like marijuana. Maybe you were on the fence.Come off of it.i would not be here frankly and at best would still be crippled. Look at me now. It works. It works. It works. It is MEDICINE that God gave us.i got my certificate through nugg md…Now with that said. I traveled thousands of miles. I even bought a second more practical vehicle. Such is my love of marijuana. While some states are recreational and some required medical you just at this moment do want a medical card. Personally i would grow. But if you just want some flower and are in oc. Curaleaf in newburgh is whatsup. Personally i could care less about the atmosphere. Newburgh itself isnt great. Some people like the whole experience. Not me. i just want good pot. i dont care who i deal with frankly. i just got kinda finicky over the years. Crazy person but consistent good pot? Sure. But curaleaf is a godsend. if you are in orange county ny. Now one weird thing is not all curaleaf are the same. The quality varies. This one in newburgh is great. Staff excellent. Weed deals excellent. Pot so varied and led to changing how i use it. I now use different pot for different things. Once you realize this allows.that you will never look back. I use certain pot to give me energy. Some mellow me out. Some to relax my muscles and sooth them. Some pot lifts me up when i am down.i love all of you. never forget. always be kind to the people at any dispensary. never forget what people like sean went through. i was shot at. arrested. thrown in jail. denied visitation with my children. basically becuase of pot.we are not animals. we are people.i love all of you.
Everyone there is friendly and knowledgeable. I have been provided so much information by the wonderful people working at this location. I feel so much more well informed with every interaction. They know their products well, and can seem to handle just about any question thrown at them. They tell you about all specials going on and always mention points that are eligible for spending. I love going there.
This place is great. Professional, knowledgeable, and very courteous staff. They do whatever is in their power to assist and resolve paperwork issues. They seem to be genuine people who care and are passionate about what they do.They usually have the best prices and deals as far as Newburgh and Middletown options are concerned. Been going here for 6+ months not a single issue or complaint. The only constructive criticism I could give at this time is their discount program percentages are 10% while their closest competition offers 20% but this is usually offset by their cheaper prices and better selection.ATM fee for cash transactions at this location is $3.50. I recommend bringing cash or using the online payment option.Lastly if you're pressed for time place your order online. This does NOT require an online payment when you place your order. You still have to pay cash at store or use their separate online payment option that is not part of an online order.It just makes getting your order a bit quicker and easier than placing the order when you arrive at the store. If you choose to order at the store instead you have to use their kiosk tablet devices to create your order when you get there. This takes a wee bit longer is all but nothing significant...Hope this helps someone!
Fantastic group of folks who go out of their way to help you find what's right for you. Prices are still quite a bit more than recreational prices in Massachusetts. But they do offer great sale offers. They also deliver depending on the total amount spent. I've found it very difficult to get on this schedule. They are usually backlogged. Hopefully the cost should come down when more recreational cannabis stores open. We need more competitiveness on the pricing. Along with a wider variety, which includes dabs, shatter, etc. I truly hope we get a facility closer to where I reside.
The staff is absolutely incredible and treat everyone like family. They're very friendly, professional and knowledgeable. And will go out of their way to assist their patients. The products are awesome and the wait time is short. They deliver as well, which to me is a Godsend. The prices are average for the Hudson Valley. The appearance of the pharmacy is absolutely impeccable, as one would expect for a pharmacy. I've only had positive experiences during my monthly visits.
Have been going there for a few years now and have never been disappointed or had an issue. Staff are all really patient,friendly and take the time to make sure everyone gets exactly what they need. Product is always perfect,I had one bad experience with a vireo product so now I stick to the Curaleaf brands. And let me tell you, their stuff is above and beyond expectations 95% of the time. Let’s pray to the medical gods that we don’t lose Curaleaf once all the recreational spots open up more. 🙏🏽❤️
The staff is helpful- they have improved a lot and so has the flower. It's just that every week there are a few days when everything is 40% off... Then once a month for like 4-5 days everything is 40% off. It makes you feel like you are getting gouged by their normal prices when the cannabis is frequently reduced in price so dramatically. It devalues the product. Just bring the prices down, guys. It's pretty obvious that you are trying to milk as much money out of this before recreational stores pop up- and that seems egregious from a store with a medical license.I have come to see the sale days as normal price days since they occur so frequently and since it becomes roughly the same price as flower in Massachusetts. It just bums me out when I have to re-up and I catch them on a full-price day- paying nearly double! I cannot be the only person who feels this way. If they are able to reduce the price 40% on a whim... And do it frequently... It means they are still making significant profit when they do this. Bad look, guys. I think if you met somewhere in the middle with $35 eighths all the time, you would make so much more money.
I have been a loyal customer here for several years and have spent thousands of dollars at this store. I tried to return several faulty cartridges for a refund. Not only was the manager rude to me - she made me feel like a total low-life and not like a preferred customer that has spent thousands of dollars at her store. She refused my refund in the most rude, elitist and disrespectful way possible. Customer retention is not a priority for this store. I will never shop here again and I urge everyone else to do the same.Be. Hudson Valley in Fishkill is 1) cleaner 2) offer more quantity discounts 3) Friendly staff and management 4) more product options (say goodbye to the Curaleaf/Select NY monopoly)The only problem with Be. is that they aren't open as early in the morning but for me, to never have to step through the door of Curaleaf again - it's worth it.
I feel so comfortable coming here. The staff is so helpful and they take their time to explain things. I love this place. I only come here. Way better than Vireo. Vireo they make you feel unwanted and like they're doing you a favor. Curaleaf is the place to go for all your needs in this area.
I love going to Hudson Valley Curaleaf! Not only are the products high quality and consistent, but the staff is great! The workers are super friendly, helpful, & knowledgeable. I happily cross the bridge a few times a week to come here! Check them out for sure!
Curaleaf gets one star today. I ordered a Clique battery for $11.90 and $300 in product. When I placed my order it took out the battery when I ordered 2 Clique pods. I called up to make sure they were in stock and the girl would not reach out and find out for me. I called back to see if I got someone not as lazy but after waiting 25 minutes for the second time they switched me to a recording. I went back on the site to check and the battery after a 1/2 hour is no longer there and they won't even answer their phone to cancel the whole order. Awesome system you have and very lazy workers.
This location is great & very popular. The menu is very robust, with products ranging from whole flower to concentrates. The vibe is calming,even invigorating, as they play mellow tunes in the background. The staff is very knowledgeable, professional & fast. If you're new to medical cannabis you should check out Curaleaf NY Hudson Valley because they will take care of you.
Very knowledgeable staff and pharmacist. Couldn't be more courteous and able to answer every question I had about every product. Great discounts. Can't wait to go back. All workers very professional.
The staff is definitely hit or miss Much of the staff is very arrogant. All they know how to tell you was about terrapins. Not much actual experience on smoking the product and they do not let you see or have any idea what it looks like prior to purchasing. Not to mention the whole process is constantly changing. If you pre-order there is no pre-order line and usually do not have it ready when you get there. And usually have to stand outside like you’re on a methadone clinic. For now they have the monopoly but not for long. I almost forgot, the inventory it’s always the same. In my opinion with the changes coming up they will be left behind. Management needs to visit Massachusetts more often.
Rude staff, LONG wait time, expensive for the quality you get (Whole flower was basically shake with a couple of tiny nugs) (Carts all tasted the same even though staff said the Live Resin is sooo much better). The dispensaries in the boroughs blow this place out of the water, thankful that this place is not my regular dispensary. Highly disappointed!
Have been a patient at this particular location for well over a year and have purchased over 100 times. The selection is ALWAYS lackluster, constantly out of certain types of flower and edibles. Some of the staff is super helpful and a pleasure to work with. Some people on the staff are unprofessional and can be very rude/confrontational. They push their online ordering system, but regularly take over 2-3 hours to fulfill them, leading to product being sold out pretty much every time I try. They seem to prioritize money over patients. They do have sales and deals often, but again with the lack of product that doesn’t really matter. Can be a bit pushy with sales at times, feels like they forget this is medicine. Hopefully soon us patients will get access to a medical dispensary focused on us and our conditions rather than a dispensary focused on recreational sales.
Staff are great and friendly. Store is very nice and clean. Never have products I want in stock during their “patient appreciation sales” tho. Could use more product variety also. On my way to check out the botanist.
I have to totally update my review of Curaleaf after today's experience. Rather the whole experience. I can't really drive anymore due to CRPS/RSD and they actually come from Newburgh all the way to Rockland. I had an Inthracal Pain Pump appointment at 8am in NYC and of course there was an accident so I missed my Curaleaf delivery by literally 5 minutes. The medicine helps me literally not kill myself from the pain. It doesn't help the pain for CRPS but it's the most painful disease there is and they nicknamed it "the suicide disease". Without my medicine after getting a painful pump refill just was the straw that broke the camels back. Curaleaf suggested I call the driver Steve. He had just crossed the bridge and actually came back for me. Everyone that helped me get my medicine today I would like to thank especially your compassionate driver. I believe strongly you get what you give and he really did go above and beyond for me. Thank you
Keeps me out of pain and less stress 😩 and the staff is knowledgeable and friendly.
The staff are friendly and knowledgeable. The sales are many and often. The wait time, outside of holiday weekends, is negligible, and even with a long line they get you in and out quick. Also a very diverse set of products. Bravo!
Going on day three of trying to get weed. Both of my previous orders were not recieved because there system is garbage. Did curbside pickup first time, recieved email to come in whenever. No instructions on how to pickup via curbside so I tried calling when I got there. No answer for 45 minutes(couldn't get your of car and go in because I had my toddler with me). I went home and gave up. Second time, placed another curbside order, recieved an email that they got my order and will send another email when it's confirmed to pick up. Over 24hrs later, still no confirmation. I will be going inside today to figure it out because I called 4 times yesterday and after holding 20-30 minutes each time consistently got bumped to an automated answering machine and directed to leave a voicemail. Left one out of the four times and still never heard back. Only reason I'm still trying to go here is because of the discounts and proximity to my home. Next time I will definitely plan ahead to go somewhere else though. Will potentially update review depending on how things go inside today.Update: Finally got in touch with someone. They answer by email way faster than by phone! Got my order via curbside. They were helpful in answering questions when the person got to my car. He was friendly and you could tell was working fast to move the line for everyone. I updated my review to three stars.
You need a NY State medical card to purchase from them. They have many specials with up to 30% off so get on their mailing list. Staff is helpful and knowledgeable. They get better as time goes by. Update 6/30/22: Curaleaf Newburgh is EXTREMELY busy. Expect at least a half hour wait. They are doing the best they can. Highly (!) recommend!
They need stronger strains and better prices. And still to this day we get the worst strains compared to other states. I’ll just keep going else where and save a lot of money and get way better products
Poorly run. Always waiting. Never enough staff, rude staff. They’re idiots with the masks. They claim their a “medical facility”. Lol You’re not a doctors office. You’re a pharmacy at best. I don’t have to wear a mask in Walgreens do I?
Their flower is just okay. The people are nice... But every single time I go, there are always 5x more staff than customers in the shop. You will wait 25-30 minutes even if there are only two customers ahead of you. It doesn't make sense and it leaves me feeling like they do not care about customers.
What a fantastic place. The employees were very informative, took their time to answer all my questions. I would definitely recommend this place
They are awesome. They are patient, knowledgeable, helpful. I've NEVER had a bad experience with them. Very amenable. They are there to help with your pains and anxieties. GOOD people!Dropped by today for a small re-fill. Quick. In and out.25% off through May 31, 2022. That helps!!
Terrible place. The staff including managers are rude, immature and completely unprofessional. Wait time is ridiculously long and the staff are very confrontational and obnoxious. Wouldn't recommend this place to anyone. They clearly lack customer skills and just want your money. This place needs to be reported to the State and the Department of Health for many other concerns.
After a full year of service, I have concluded that Curaleaf is a five star dispensary. The only disadvantage is IF a patient is technology inept, the process is a bit daunting. Their reward program is easy on the pocket. You will always find a diverse selection of medical cannabis. The staff is friendly and knowledgeable. I try to avoid busy times as they will be out of stock, but that complaint is for the fed and state. They deliver, not to PO boxes. An extremely classy dispensary compared to the others I've been to out west.
Went in took my information and payment. Got my products and leave. They also have curbside if your disability. They will bring out to you
Everyone there is super nice and very knowledgeable. They are truly pharmacists!! They helped me choose something that helps me sleep AND picked something out for my sister who is getting Chemo. They were soooo awesome. Thanks
They are awesome. They are patient, knowledgeable, helpful. I've NEVER had a bad experience with them. Very amenable. They are there to help with your pains and anxieties. GOOD people!Dropped by today for a small re-fill. Quick. In and out.
Follows all protocols. Pricey but fairly gives discounts to help their customers. For me, a little bit of a drive, but they also offer delivery. Staff is excellent. I would strongly recommend for patients in need. Many options to choose and strengths. Be well. Be kind.
THE worst customer service in the world. They help you w NOTHING. This establishment is SO poorly run, they leave customers waiting for hours in the parking lot, Do NOT answer the phones, NEVER call you back, and customer service is RUDE. I’ve been told to order online, just to be told when I arrive that it’s better to just go inside. ONLY INTERESTED IN MAKING MONEY. I can't say enough bad about the service.
The staff is excellent. When I first got my medical card I knew absolutely nothing about the dispensary, products sold or strains available. The staff has ALWAYS been friendly and very willing to answer all my questions.
Great staff!! Everyone is so nice and knowledgeable!! I love their products!! I mainly only get cartridges and slim pens, but they are really good quality!! Yes sometimes I feel like it's pricey, but you get what you pay for and with their deals and discounts it's very helpful on the wallet lol!! This is a great place to go to and I definitely recommend it to people who are looking for good medical Marijuana products!! Thank you to all the staff for your hardwork, professionalism, and kindness!! ????????
Okay here's the deal they are cartridges in the prices are very expensive but good to go when they have their sales which they push very hard their people are over generally friendly there but sometimes can be kind of nasty and just concerning and power tripping thinking that they know everything about weed and that there's some kind of Authority or something they need to check that also they're changing to their mask policy back on and other stores in Massachusetts owned by the same company. Enforcing these type of regulations which are really kind of annoying and useless to begin with
Knowledgeable, friendly staff and a variety of clean, potent, top shelf herbal remedies in an oddly bright pharmacy like atmosphere. You get what you pay for and won't find bags of stems or "dirt " in this place. For better or worse this is definitely not your mama's headshop...yet 😉
You need a NY State medical card to purchase from them Right off of NY They have many specials with up to 30% off so get on their mailing list. Staff is helpful and knowledgeable. They get better as time goes by. I expect to raise the rating to 5 stars once adult use recreational sales begin.
I felt like is was very necessary to edit my post. I have been coming here for a year now and I must say this entire staff is amazing I have dealt with everyone at least one 10 out of 10 .Zeion is a gentleman there who takes his consideration and customers care to the next level. His rapid curbside service. He always shows up with a smile and a incredibly positive attitude. He is one of many great people that work there. He really sets the standards for customer service.I had my 1st visit I sat down with a gentleman named George he was absolutely fantastic his level of professionalism his knowledge and his personal Consideration to make an honest recommendation was absolutely incredible Every person on the staff I encountered was an absolute pleasure.
The products are comparable to what you can get from a lot of sources. The difference is the people. The staff at this location are the best! I find them to be professional and courteous every time I visit. Thank you!
I find this Place to be on of the better, dispensary. Their products are very effective compared to most of the ones I have been too. I travel all the way from the Bronx. I love the staff, there go above and beyond. Check them out. You need a MMj card to get in. Make you qualify before you go.
They are awesome. They are patient, knowledgeable, helpful. I've NEVER had a bad experience with them. Very amenable. They are there to help with your pains and anxieties. GOOD people!
Growing up in the area its really nice to shop here. I was used to all the suspect weed spots in the dirty burgh, but this place is clean, safe, and legal. Two thumbs up - No one has ever robbed me here!
It was a very easy nice smooth drive up n go home I didn't get a pen though but love love ❤ thank u
Communication is not good with dispensary and corporate I’m always told different things about promotions so good luck with that and always call and ask before making a trip so you don’t waste time and money. I hope this place works on these things. Love the staff and atmosphere just hate dealing with corporates not being able to make up their minds and have their staff look like idiots.
First time visiting Curaleaf and let me say very outstanding helpful staff!!Patiently worked with me ...location super clean and organized allowing one to see what is available on their screen menu while you wait to be serve.Thank you!
Superb customer service!! First time going in there felt like the one hundredth time going in. Very comfortable, welcoming vibe as soon as I walked in. All staff helped answer any questions without any hesitation or rude attitude. Very pleasant experience can’t wait for my next order! Thank you all staff members at Curaleaf Newburgh location!!!!!!
Really helpful, friendly staff. The consultant i had knew the answers to all my questions. Super clean store. 100% recommended
I visit the Newburgh Curaleaf store a few times a week. For the most part, everybody that works there extends great customer service. I do want to point out certain members that always provide excellent customer service, and that is Charles and Dana. They are both always willing to help answer any questions I may have. They are willing to go the extra mile to help me feel comfortable with any decisions I make on the products Curaleaf offers.
I honestly consistently have a great experience at this curaleaf. Everybody is really friendly, policy is clear, and you’re definitely getting in and out in spite of it being busy sometimes. Charles helped me last time and he was ever the professional with courteous service. 10 out of 10 guys
My local fav. Hope they appease the DOH sooner rather than later and get the flower pod refills back in stock. Staff is always terrific. Monthly sales are a home run.
Great place, great staff and great prices. Oh, and a great selection of products too. I will definitely take the time to travel the extra 5 miles to Newburgh CuraLeaf for my medical marijuana needs.Bonus, they are open all day with both in-store and curbside pickup and depending on where you live their Free delivery service with a purchase of $150 or more is also an option. I live in Poughkeepsie and will take advantage of the free delivery on my next order.Thank you for your service CuraLeaf.
I am a new client at Curaleaf in Newburgh and I get more and more impressed with their excellent customer service! They take the time to really listen to you and go above and beyond to help you! It's been a great experience every time I go.
Wonderful place and all staff members are very knowledgeable and extremely kind!
Excellent, helpful and knowledgeable staff with a great line of products. I've always had all my questions answered and left happy.My only suggestions are for the curaleaf corporate side of operations, please make the entire range free of animal products so that people with religious or dietary constraints can freely medicate.Note: the building is not safely accessible on bike or foot. There aren't side walks and crosswalks connecting it to the area.
Overpriced vape cartridges and semi knowledgeable staff mostly there to get you in and out the door with your weed replacement device. Mostly friendly staff compared to pot shops I've been to in CO and CA. No actual flower to smoke though. I worked here for a month and was fired because I had a panic attack. Must bring your up to date doctor's recommendation or else be turned away. Bring cash because ATM inside has $4 service fee.
My experience at the Newburgh store has been great! Barry, the pharmacist was very helpful and knowledgeable. His suggestions were great and I am finally able to get some relief and sleep!
Getting better products every day. Love the Apollo 11 and Blue Dream flower.
So far I've tried 3 places and curleaf is the best. So much to choose from, everyone is very nice, knowledgable, and helpful. They have drive up pick up, delivery and you can enter the store again. It's expensive, insurance companies won't cover the cost even though it's a medical prescription. I would have gave 5 stars if it wasn't so expensive. Especially to those of us who are disabled or have cancer.
The product is good but working with this store to secure delivery is practically impossible. When they do return your call, they will tell you that you have a scheduled delivery date. Whether they will actually deliver on this date is a total unknown, and if they fail to you're waiting another week for your next delivery window. Vireo Health in White Plains, on the other hand, offers online booking, for the next day, and they show up 100% of the time. Curaleaf makes you jump through hoops.
Staff was very helpful answered all my questions with no problems Thank Y'all as a new patient I had a great experience ????
Friendly, helpful staff. Great prices and specials. Nice variety of products.
Great staff and selection. Best prices in NY and strongest product on the market. I wish they would however, describe the product more on the website. Describe what the side effects are of different strains and products, give more details to describe what the product does and what or how it would best be used for. Having to wait and call in the store to ask a question only to have to leave a message on voice mail and not have a call back for 2 days is unacceptable when you need meds and just have a question because of lack of info they provide.
This place is the BEST!! I had my first order put in with the help of Zion, Charles and Kenny. These guys were friendly and knowledgeable! They answers all of my many questions with a smile and appropriate humor. The Botanist in middletown was pushy and they only give 10% off your first order. The Curaleaf in Newburgh gives you 30% off your first purchase! I couldn’t of had a better experience and I highly recommend to all!
All the staff are excellent and the atmosphere is great. However, the prices are very expensive but what NY states arent
Employees are respectful and friendly.my needs were definetly met all the times I have visited.ill definetly recommend Curaleaf
Love this place. Staff is so nice and knowledgeable about products. Def the best place out of all in ny
I always get the angry woman behind the desk. Good products. Customer service no bueno
This place has awesome awesome products and are very reliable but the people working are rough some of them and don’t know about the products so they can’t fix your order ? Causing the lines to back up
I’ve been a Curaleaf patient since the dispensary was opened and I have nothing but good things to say about all of the staff. Everyone has great attitudes and are super helpful. I’ve been to other dispensaries but this is my favorite hands down. Good job Curaleaf
I applaud the staff at Curaleaf in Newburgh! They never dropped the ball... they made it work even when it was very difficult for them.They know we are sick and need our meds and they did not disappoint us in this scary time.They always greet you with a big smile.Thank you to each and every one of you.
The staff that greeted us 2 years ago is certainly NOT the staff today. Watching the staff take care of friends who are obviously high on something else. These people can barely stand. 2 hours sitting in a car with proir prescription called in hours ago. Friends are a priority here. 11 cars from behind us ALL got served first. I guess you need to be a heroin addict to come here. My last time EVER. James Shearer wants you to know he's done with curaleaf
Only complaint was the line of cars picking up. Must've been because of the customer appreciation sale. Staff is pleasant as always????????
Efficient and helpful staff and very low wait time. Their product line continues to evolve and expand. Highly recommend.
Best in NY, no matter what your looking for. Pick no other place then this one. 4 hours of a drive, worth it. That's my opinions. Which is why I go here. Tried others, all.. none compare to here.
The people there are super sweet!! Rain or hail they come out ! The product is definitely worth the wait!! Only issue I'm having is when I call in I've been on hold for 2hours however it's Friday kinda expected
The staff are very respectful and kind as soon as you walk in the door. All employees have good knowledge for what best fits your needs and they always have a smile when you are greeted. will be coming here more often!
This place is incredibly discreet. That's my first impression. Second is, I noticed A LOT of patients coming in and all the staff knew every customer and they talked so friendly. My experience. Consultation given by a staff employee who is absolutely dedicated to sharing and lending me insight with remarkable amount of knowledge. The gentlemen listened to me and suggested something that was PERFECT for me. My whole experience with this store was amazing. The quality of the store, products for patients, staff, all so valuable I dont feel comfortable going anywhere else!
They are the most helpful and kind people to interact with. Whether you have no idea what you want or you know exactly what you want they will give you as much help or as little help as you need! I love this place!
Great service by caring people. Professional clean and really nice. Rena is wonderful! Also conveniently located by an major highway one and off ramp, also between a Burger King and Diner (if ya get the munchies). 😉
The product is great. I can't say enough about the employees. They are knowledgeable and friendly, nice, polite, and a lot of fun. I love it that they run specials to bring the cost down. My kind of people!
Excellent, well knowledgeable customer service. Discounts & safe, quality products you can trust. Better than another competitor dispensary that was too expensive & quality was not up to Par. I highly recommend Curaleaf.
The staff is very knowledgeable and nice and helpful. The prices are fair and staff will always apply discounts if eligible. They send text msgs with info about sales going on and give points towards future purchases as incentives which is great!
Clean, efficient and friendly. Excellent prices for quality products, with quick turn around. Specials are attractive! Good choice and willing to drive to this spot!
Friendly and knowledgeable staff! Always a great experience and I highly recommend them! Charles & Dante are wonderful if you get a chance to speak with them!
Customer service is always top notch at Curaleaf! From my first personal consultation to each visit with the sales associates, they’re very knowledgeable and super friendly. Thanks guys!
I highly recommend Curaleaf Hudson Valley. They have a variety of high quality products. From the beautiful decor to the smiling staff - everything about this place promotes positivity and healing! I have had the pleasure of being helped by Dante on multiple occasions. He is extremely knowledgeable and takes the time to fully answer any question I might have. Having a kind manager like Dante there to greet me at each visit makes having to go pick up my prescription so much more enjoyable 🙂
Had my first experience at this wonderful location this afternoon. My cashier Janet G was helpful and explained things in a way that even i could understand. Just wanted to say thank you again!!!! Lots of discounts, military/veterans discounts as well
Best Pharmacy in the Hudson Valley. Everyone is so kind and welcoming. The staff was trained well and the knowledge the employees have will make you feel so much more comfortable and relaxed about buying your prescription. I would highly recommend Curaleaf to anyone who has prescription! ????????????
I walked into Curaleaf not knowing anything at all. I was greeted by Dante and he helped me with paperwork. Very friendly, smiled the entire time, knowledgeable and just plain old sweet. Nice to see a confident person which is so rare in the work place. I went inside and sat with Sandi and together she and I worked out what was best for me. She too was friendly, knowledgeable, funny, informative and knew her business. I felt so confident when I walked out the front doors. Highly recommend Curaleaf for a better, pain free life.
I love this place Its awesome and the staff are so nice and great.
Experience: I went in with my medical marijuana card, driver's license and physician's certificate. Security allowed me in. My documents were scanned in to the system and I was allowed to proceed. They did a consultation. I was overwhelmed at first because I had no idea about the variety of marijuana offered. They had everything from high TCH to low CBD and visa versa. I was in the Marine Corps and I have MST PTSD and during episodes I get severe symptoms. They recommended the 1:1 for me. I left, called my doctor because I really didn't know what to think and she thought it was a good starting point.I purchased the oil and took it when I arrived home. I have been taking the recommended doses. I can't tell the world enough what a game changer this is for me. I have been sleeping regularly and my anxiety and flashback episodes reduced significantly. I have never had CBD oil before but I am so thankful for the great recommendation.Pricing: It is cash only and it is expensive for someone like myself who needs to take it everyday. It depends on your budget but can run 300 a month. They did offer me the veteran's discount at 10% with my VA card.Parking: The location is right off of exit 10S on 84. The enterance and exit are a little inconvenient.Staff: knowledge, courteous, and ready to help.
Curaleaf Newburgh has an extremely knowledgeable staff that is truly eager to help you get the medicine you need. They have gone out of their way on several occasions to make my order happen. Visit them, you will not be disappointed.