The place to Be! No pun intended. Great place/great people/great customer service and great selection. As Tony the... Tiger once said. “They’re grrrrrrrrrrrrrrrrrrrrreat!”read more
They were very helpful in helping me buy things I didnt need and didn't work. Over the counter stuff works better,... doesn't get you high and wont give you the munchies.read more
Staff is kind and knowledgeable. If you need help, buying in person is your best bet.The ordering process on the... website is easy, too.You can pay with a debit card.read more
Great staff, Teddy's my favorite!! I'll never smoke street weed again!! Dispensary is where it's at!! Get a medical... Marijuana card!! It's worth it and it works!! Recommending Hybrid!!read more
Not too friendly. My first time there and I didn’t feel welcomed when I entered.
Very helpful and knowledgeable. They also have great affordable products
Cannabis is medicineAs a cancer survivor who experiences chronic migraines, I am so grateful for Be. BrooklynThey... make it very easy to get my medicine when I need it.You can order online, or over the phone or through leafly pick upBe. Accepts cash, canpay debit cards and has an atm on site.My order is always ready within a half hour, pick up is quick and easy, they are both professional and warm welcoming buy very efficient- you can be in and out in 5 minutes.However if you wish to stay longer, ask questions; the staff will never make you feel rushed they are very knowledgable and compassionate.I appreciate the ambiance and warm staff who are always happy to answer my questions. They have CBD and aromatherapy products to compliment your THC products and they offer a generous new patient discount of 25% as well as veterans discounts, lower income and healthcare workers discounts everyday.Also love all the plants everywhere! The Cacti and succulents really brighten my day!Sofia helped me the last time I was in and went above and beyond!Lots of seating and wheelchair accessible!read more
Staff is kind and knowledgeable. Ordering process on the website is easy. You can pay with a debit card.
Super friendly, helpful, and attentive. And their flower is grade A.
highest flower rate in all of NY State. avg medical whole flower in nyc is 50 dollars, here its 70. there's 2 mo in... Brooklyn that charge 50 2 in queens that charge 50 and 2 in Manhattan that charges 50... oh btw you guys all got the same products. I wouldn't be caught dead shopping at this locations. I'm sure there customers are new and haven't done research. honestly all the dispensaries are the same. this one just has the highest prices in the city. good luck to all who shop here.read more
This was the 1st dispensary I visited in NY after getting a medical marijuana card. The staff was friendly, ... knowledgeable and very helpful. The offerings were meager compared to other states. The quality of their products was very goodread more
The staff is awesome. From front end reception through final sale. Bree is very pleasant, personable and most... importantly knowledgeable. I would definitely recommend this business. THANK YOU!!read more
Awesome staff with tons of insightful knowledge and sweet attitudes. No debit accepted but working ATM in the location... so it doesn't matter. Good selection of products for the NYC medical area.read more
Professional, and great customer service!
Inflated prices, does NOT accept debit cards, ATM on property does NOT work. Will NOT tell you where the closet ATM is... and when you walk back with cash they have this lovely tip jar. Now ask yourself, when was the last time your pharmacist asked you for a tip? Shadiest dispensary within a five state radiusread more
I cannot speak to anyone else’s experience, my experience has been phenomenal thus far. Good products, although I do... find that they are missing out on 1g vape cartridges. I am glad to see POC working in the shop!! Representation matters!! The staff is friendly and they are doing their best. I get the feeling that it’s a steep learning curve, when selling, doing inventory and tracking money, BUT they have excellent customer service.The WEED is good. The VAPES are good and the prices are competitive. VETERANS get an amazing 30% discount! I’m happy with this dispensary. I would suggest getting 1 gram vape cartridges and accepting non-cash payments. Update to Apple pay/ debit etc. I Highly recommend this dispensary.read more
I wish it were open more than 2 days a week... The people there are very pleasant, and Adam has been especially... helpful.read more
Awesome amount of variety compared to alot of other dispensaries in Bk, NY. I spent alottt of money my first time... their. Just because I was excited about the possibility of the help for my body both physically and emotionally.The staff was amazing. I found everyone to be super helpful and knowledgeable! I highly suggest. The store will be 3 times bigger in a few months. Thats pretty exciting!read more
Hate to write this, I’ve been coming here for two years and have spent plenty of money here. Staff is great, my... complaint is with management/ownership. They are only open two days a week for a few hours (every other dispensary in the city is open 6-7 days a week). They have misleading specials to encourage you to buy in bulk and then restrict you from buying more medicine when you’re in pain. They will not adjust 30 day supplies for an individual patient (despite the law and every other dispensary doing that). They are clearly only remaining open in the hopes that marijuana is fully legalized in NY, but in the meantime they are really doing a disservice to their patients. Will be following up with Department of Health about this company’s recent business practices and compliance with New York’s medical marijuana laws. Please avoid and go elsewhere.read more
Hate to leave this review, been coming here for years and the staff is great, but their compliance with the 30 day... monthly supply is completely arbitrary. They email and promote specials and then say that you are extremely limited in the amount you can buy when you place your order. During the first 6 months of the pandemic, they encouraged me to buy in bulk because they were open only a few days. Now they are randomly saying that buying in bulk is not allowed while at the same time posting “buy 4 carts for $235”. Literally every other dispensary in the city provides the correct amount of medicine for my significant medical issue. This is the closest and most convenient dispensary for me but given their extremely limited hours and their misleading promotion deals, please go elsewhere. They are staying open solely in the hopes that marijuana will be fully legalized, but until then, they have patients that are suffering and need their medicine.read more
The staff is knowledgeable, helpful and follow thw Covid protocals to the letter. They are also responsive to... inquiries. I am recovering from a bad neck injury and they were helpful in dialing in products that have been of tremendous help in dealing with the pain.read more
As always, very kind staff
Was a customer of Citiva. Now known as Be. You can’t get anyone on the phone. Voice mail directs you to emails that... auto messages “this email is no longer checked”. Their online orders do not offer any THC or combo products as sold before. Anyone with MMP card don’t botherread more
Selection currently limited and still only open two days a week.
This place was wonderful but they have been out of flowers for awhile and why are they only open two days/ week.
This is a cute store with a convenient location. The staff is friendly & professional & knowledgeable. There products... are great. I had a situation and the product had to be replaced & it was no issue. I'm only giving 4 stars because of the new hours. With the increase in products one would think the hours would also increase. Citva has good prices, but what good is it only being open 2 days p/w?? The competition is hot & another dispensary in Bklyn is open 6 days p/w with daily discounts that definitely compete with a senior discount. This is information that Citva needs to think about!!read more
I began my first medical marijuana experience with Citiva over a year ago. Just at the beginning of the COVID-19... situation they suddenly and abruptly disappeared and never returned any of my calls or emails. I was surprised and disappointed with how unprofessional this company manages their business. How do you not respond to a registered patient who has ordered with your organization multiple times.I ended up going to Vireo Health who has been terrific, and even delivers to my home. I advise anyone considering using Citiva to seek other alternatives. This is a most unprofessional company.read more
Super knowledgeable staff that was able to help me find exactly what I was looking for. Very chill atmosphere
Awesome people, awesome products, please New York State let these awesome people stock some plant material and certain... strains, this state is so liberal but our medical cannabis laws wouldn't let you think so. At least I can get high quality medication for my chronic pain in the products Citiva are allowed to stock under this states odd medical cannabis rules. Citiva rules!!! ????????read more
This is a fabulous location and is staffed with people that genuinely want to help you. All employees have a great... understanding of the products available and work closely with you to identify your needs and concerns, and can help you choose the appropriate product for you and also help you take advantage of the various promotions available at any given time. They can get a little busy at times especially during the afternoon rush, so expect to wait 15 to 30 mins some days, especially now that they have fewer PCRs. Definitely worth the wait though as they are dedicated to helping you and spend the time with each customer necessary to satisfy their needs. I look forward to my next visit.read more
I love coming to this place . The staff is always so welcoming and polite . I have nothing but go experiences, whenever... I ever have a question there are always there to be helpful . Out of the dispensaries I have used over the year this store has be become my go to because of their prices and customer service. The story is also very modern and clean .They often have sell for customers which is really nice . One thing, I don’t love the new store hours . I will have prefer if they kept the original opening times, but I will still continue to come here . If you looking for a dispensary that thrives in empathy and customer service you found the right place at Citiva Brooklyn.read more
I met with the pharmacist today. I mentioned that this was in fact my 2nd time coming to Citiva, however I did not... have time for the “orientation “the first time. I asked her for an abbreviated version today. Additionally that the items purchased worked well. I was curious about additional products.The pharmacist proceeds to ask me what I wanted to achieve. Do you want to get High or calm. I asked her what do you mean if I want to get “high “ she chucked and said that was her language barrier and that she was unable to expound. Extremely Unprofessional. Please teach your pharmacist the language so that she may speak intelligently to a patient and customer!read more
Excellent knowledgeable service with a smile. Really wonderful experience!
Great facility to work for, amazing people at the store, and high quality products at a reasonable price.
3rd time shopping here must say staff is super friendly and helpful.
HAD A GREAT EXPERIENCE GREAT LOCATION EASY TO GET TO VERY NICE PEOPLE WOULD SUGGEST ????
Very helpful went there for the first time and a young man helped me. The staff is very welcoming and caring. They... don’t give you no problems if you forgot your application document they will try to look it up for you. Love how they take time out for there clients keep up the good work you guys.read more
Nice people, with great prices, for a NYC dispensary. Still overpriced compared to other legal states, but decent for... NYC. I recommend themread more
Great people and service, also very helpful.
Great people and service, also very helpful.
This place deserves praise. Usually no wait and no chit chat.
Love this dispensary....Jelenie was a great PCR...she was very knowledgeable!
I totally love it, they so polite and attentive to your needs . They explained things so well and answered all my... questions and concerns. I love CITIVA they make you feel at homeread more
great products. staff is excellent and professional. i even got a call to make sure i was satisfied with everything... great facility. been back several times.read more
I payed $109.00 for a vape cartridge that was less than half-full or half-empty. which ever distinction one chooses it... up to them, lasted less than three days. the Vapes i purchased elsewhere lasted at least two weeks. never again will I be returning to this place. the product i was given was a rip-off.read more
This is a great facility. Knowledgeable staff, good prices, and they made the experience easy and enjoyable. Will... definitely be back.read more
Hudson Valley Location review: Facility is stark and the industrial feel inside comes off cold and not inviting at all.... The registration and check in process is laborious and time consuming. While the wait staff is fairly knowledgeable, the pharmacists themselves do not know much about the products they are prescribing. The products themselves are quite limited, and all but their own brands are available elsewhere. Their own products I found to be lacking in several areas compared to other products on the market, ie: potency, taste, quantity, and longevity. The prices are the same as elsewhere, with their own brand being more expensive while lacking in overall quality. I noticed while going over other reviews that most relate to the Brooklyn location, which appears to have a much more inviting feel. Both locations appear to be very different, do not be mislead. I also could not help but notice that local guides and other “notable” reviewers were answered by the owners, but very few others.In summation, I would recommend spending your time and money elsewhere.read more
Wonderful and helpful staff. Nicely designed location with an upscale Brooklyn vibe. Have already recommended this... business to friends and colleagues who may need their services.read more