Fernando was extremely helpful. He informed me of available discounts and went above and beyond in informing me that my NP discounts would expire soon and I should use them by next month. Thank you!
Great Deals..amazing customer service...fast/reliable ordering online..and great weekend deals!
Big Gas is one of the finest dispensaries I have ever visited. They've become my go-to now for their excellent selection of ALL products. Great prices to fit all budgets and needs. This dispensary excels in customer service, in-store and online. Beautiful facility with plenty of parking. Shop here...you will be quite glad you did!
Amazing place, customer service is top notch. Always greeted with a smile, and very knowledgeable workers.Favorite place to get what I need. Literally go every two weeks.
I love this store. The deals are always cool. I love the family aspect of the store and how they remember the patients and have good conversations! Nice to have this dispensary in Brooklyn!
10/10. Best shop in BK. They have great energy and are very informative
This is the best spot in Staten Island. The staff is incredibly kind and helpful. Additionally they have generous promotions and even free swag from time to time!
This is my spot. Great people with great energy. I should work here. I come everyday. Best in Brooklyn! Promise you won't be disappointed.
Amazing service. Been coming for months and am always trying new products recommended by staff. Birthday deals make for a very fun day!
Patient to say the least, this dispensary is the best in town. The ONLY place I go when I’m having one of those days. 🙂 E.
Favorite dispensary in the city. The staff is wonderful and always makes me feel super welcomed.The company has a rewards system that allows you to rack up points which is super nice if you spend a lot of money here.If you have the time, check the website and place a preorder so they have your stuff ready to go and you don’t have to worry if it’ll get sold before you’re able to get there.This is a medical only dispensary so you do need a card to come here. Outside of that, they do offer discounts for certain groups that reduce the price for all products which is super nice.
Amazing service. Been coming for months and am always trying new products recommended by staff. Love love love
Great experience. Always a good selection to choose from. Best dispensary in Brooklyn. So I don't have to go back to the car. This is right here I have to run.
Great place, employees are very nice and helpful with finding the right product. Top of the line flower, can’t find quality like this anywhere else
Only reason this isn’t a one star is that the staff is nice. I tried three of the very few brands they carry and they were all completely horrible. No smell, No terp profiles, and one of my whole flower 8th were smalls. Paid 110$ for six 8ths Even with the massive discount for first time patients I still feel like it wasn’t worth my money. If i paid full price id be furious. For any experienced smokers stay away from this place.
I enjoyed being there! Once I got through the check in process, the guy that helped me ( & the lady that also provided advice) were very helpful to me and my caregiver. We will come back because I also like their selection!
Be.Brooklyn in Park Slope is a wonderful dispensary. They offer terrific discounts like daily sales as well as stackable coupons. It is convenient and easily accessible by public transportation. The facility is extremely clean and the hours of operation are reasonable. The staff is always very friendly and knowledgeable about their products and will offer suggestions if you need it.They offer a menu of products which you can access online and you also have the ability of placing an online order for pickup the same day. While they do not accept credit cards , they do have an ATM on site which is always working. There are also two banks conveniently located on the corner. I have been a loyal customer for almost two year now and although I have tried other Legal dispensaries in the past, Be.Brooklyn is the BEST in my opinion.
Great place to shop, with really great prices. Super friendly and knowledgeable staff that keeps you informed about your products! Happy Hour discounts, stackable discounts and then some additional discounts on a weekly basis that really makes it worth the trip. It just always so welcoming!!....😊
Great staff really helpful on every level. Best prices I’ve seen in a long time. I can’t recommend Be. Brooklyn enough !!!
Great place to shop, great prices. Super friendly and knowledgeable staff that know what’s up! Happy Hour discounts and then some really make it worth the trip.
Great staff, knowledgeable and patient pharmacist, great selection of flower, good prices and even better sales. I have to get off the train to make it “on my way to work” so there are other more convenient med shops but the extra couple minutes are always worth it.
This place has been very good to my son while he has been ill. I recommend Be. highly!
This is the place to Be! Lol see what I did there. Honestly this has been my place for 2 years
Such a great location and the people who work there are amazing!
Worst experience with this storeThe first time I come I have no problem the was very niceBut since then evrytime I try to place a order the been calling me and tell me that they cannot sale me because I reach my limitand my limit is two grams a day 😂😂Never had any problems buying at any other dispensary in New York .I guess be Brooklyn don’t like my money or business when I try to call them Nelson say I’m sorry we cannot sale you try to email the manager Antonia no responseDon’t waste your time going to this placeThere is much better stores in Brooklyn that don’t limit you and doesn’t give you hard time to get your medicationThe don’t really want to make any business there some days the close because the have no staff very unprofessional
The doctor prescribed this as an alternative to opiods. Locked doors, excessive checks and a man in front being for your medicine. It was all rather alarming with "pharmacist" explaining next to nothing about how their "prescription" ctually worked. I tried the supposedly NO THC timcture and felt like I was walking thru quicksand. I don't think this is enough medically backed science for manufactured cannabinoid substances to be given to the public as amedicine.
Service was excellent will be returning thanks again
As a new-ish patient with medical marijuana, I greatly appreciate the environment and helpful staff at Be. Brooklyn's Flatbush Ave location.They always have smiles on their faces when you walk in (mostly, but hey we're all human :P)
The best selection of products, incredibly helpful and friendly staff, and always a great deal to take advantage of!
Great products, staff not always as jolly as you would think but professional.
Never Disappoints. Well-informed, nice people, who are all about health and happiness.
The sales person was extremely helpful and courteous. However, the secretary at the door was one of the nastiest people I’ve ever met. She should definitely not be working in Customer Service and I will not be coming back to this place because of it you guys really have to start to work on Customer Service if you want people to come back.
Clean quick service. Very knowledgeable
I wish there were free spin option for a chance to win a free rewards for leaving a 5 star review for customers.
They allowed me to come in 5 mins before closing which was great but the variety and the quality wasn't as good as you think for medicinal purposes. I would just stick to the recreational stores at the moment.
First time awsome staff great prices i tottaly reccomend be brooklyn
SD was okay. I shouldn't have to provide my License, when I already provided my Medical Marijuana Card! They are the only Dispensary I've encountered requesting this! Not Cool! May not return!
This dispensary is a great place to go for your medical cannabis needs.
Staff is kind and knowledgeable. If you need help, buying in person is your best bet.The ordering process on the website is easy, too.You can pay with a debit card.
This store lives in the past . Cannabis in NYC is legal for recreational use. YOU DONT NEED MEDICAL CARD . Go to any other store and buy without wasting money on doctor
I have been going here since they opened (as Citiva). The people here are super friendly, knowledgable, and efficient. If there are sales or promos they always share the info and make sure I get the best 'deal'...btw, did you know they give a 20% teacher discount?!
The place to Be! No pun intended. Great place/great people/great customer service and great selection. As Tony the Tiger once said. “They’re grrrrrrrrrrrrrrrrrrrrreat!”
They were very helpful in helping me buy things I didnt need and didn't work. Over the counter stuff works better, doesn't get you high and wont give you the munchies.
Staff is kind and knowledgeable. If you need help, buying in person is your best bet.The ordering process on the website is easy, too.You can pay with a debit card.
Great staff, Teddy's my favorite!! I'll never smoke street weed again!! Dispensary is where it's at!! Get a medical Marijuana card!! It's worth it and it works!! Recommending Hybrid!!
Not too friendly. My first time there and I didn’t feel welcomed when I entered.
Very helpful and knowledgeable. They also have great affordable products
Cannabis is medicineAs a cancer survivor who experiences chronic migraines, I am so grateful for Be. BrooklynThey make it very easy to get my medicine when I need it.You can order online, or over the phone or through leafly pick upBe. Accepts cash, canpay debit cards and has an atm on site.My order is always ready within a half hour, pick up is quick and easy, they are both professional and warm welcoming buy very efficient- you can be in and out in 5 minutes.However if you wish to stay longer, ask questions; the staff will never make you feel rushed they are very knowledgable and compassionate.I appreciate the ambiance and warm staff who are always happy to answer my questions. They have CBD and aromatherapy products to compliment your THC products and they offer a generous new patient discount of 25% as well as veterans discounts, lower income and healthcare workers discounts everyday.Also love all the plants everywhere! The Cacti and succulents really brighten my day!Sofia helped me the last time I was in and went above and beyond!Lots of seating and wheelchair accessible!
Staff is kind and knowledgeable. Ordering process on the website is easy. You can pay with a debit card.
Super friendly, helpful, and attentive. And their flower is grade A.
highest flower rate in all of NY State. avg medical whole flower in nyc is 50 dollars, here its 70. there's 2 mo in Brooklyn that charge 50 2 in queens that charge 50 and 2 in Manhattan that charges 50... oh btw you guys all got the same products. I wouldn't be caught dead shopping at this locations. I'm sure there customers are new and haven't done research. honestly all the dispensaries are the same. this one just has the highest prices in the city. good luck to all who shop here.
This was the 1st dispensary I visited in NY after getting a medical marijuana card. The staff was friendly, knowledgeable and very helpful. The offerings were meager compared to other states. The quality of their products was very good
The staff is awesome. From front end reception through final sale. Bree is very pleasant, personable and most importantly knowledgeable. I would definitely recommend this business. THANK YOU!!
Awesome staff with tons of insightful knowledge and sweet attitudes. No debit accepted but working ATM in the location so it doesn't matter. Good selection of products for the NYC medical area.
Professional, and great customer service!
Inflated prices, does NOT accept debit cards, ATM on property does NOT work. Will NOT tell you where the closet ATM is and when you walk back with cash they have this lovely tip jar. Now ask yourself, when was the last time your pharmacist asked you for a tip? Shadiest dispensary within a five state radius
I cannot speak to anyone else’s experience, my experience has been phenomenal thus far. Good products, although I do find that they are missing out on 1g vape cartridges. I am glad to see POC working in the shop!! Representation matters!! The staff is friendly and they are doing their best. I get the feeling that it’s a steep learning curve, when selling, doing inventory and tracking money, BUT they have excellent customer service.The WEED is good. The VAPES are good and the prices are competitive. VETERANS get an amazing 30% discount! I’m happy with this dispensary. I would suggest getting 1 gram vape cartridges and accepting non-cash payments. Update to Apple pay/ debit etc. I Highly recommend this dispensary.
I wish it were open more than 2 days a week... The people there are very pleasant, and Adam has been especially helpful.
Awesome amount of variety compared to alot of other dispensaries in Bk, NY. I spent alottt of money my first time their. Just because I was excited about the possibility of the help for my body both physically and emotionally.The staff was amazing. I found everyone to be super helpful and knowledgeable! I highly suggest. The store will be 3 times bigger in a few months. Thats pretty exciting!
Hate to write this, I’ve been coming here for two years and have spent plenty of money here. Staff is great, my complaint is with management/ownership. They are only open two days a week for a few hours (every other dispensary in the city is open 6-7 days a week). They have misleading specials to encourage you to buy in bulk and then restrict you from buying more medicine when you’re in pain. They will not adjust 30 day supplies for an individual patient (despite the law and every other dispensary doing that). They are clearly only remaining open in the hopes that marijuana is fully legalized in NY, but in the meantime they are really doing a disservice to their patients. Will be following up with Department of Health about this company’s recent business practices and compliance with New York’s medical marijuana laws. Please avoid and go elsewhere.
Hate to leave this review, been coming here for years and the staff is great, but their compliance with the 30 day monthly supply is completely arbitrary. They email and promote specials and then say that you are extremely limited in the amount you can buy when you place your order. During the first 6 months of the pandemic, they encouraged me to buy in bulk because they were open only a few days. Now they are randomly saying that buying in bulk is not allowed while at the same time posting “buy 4 carts for $235”. Literally every other dispensary in the city provides the correct amount of medicine for my significant medical issue. This is the closest and most convenient dispensary for me but given their extremely limited hours and their misleading promotion deals, please go elsewhere. They are staying open solely in the hopes that marijuana will be fully legalized, but until then, they have patients that are suffering and need their medicine.
The staff is knowledgeable, helpful and follow thw Covid protocals to the letter. They are also responsive to inquiries. I am recovering from a bad neck injury and they were helpful in dialing in products that have been of tremendous help in dealing with the pain.
As always, very kind staff
Was a customer of Citiva. Now known as Be. You can’t get anyone on the phone. Voice mail directs you to emails that auto messages “this email is no longer checked”. Their online orders do not offer any THC or combo products as sold before. Anyone with MMP card don’t bother
Selection currently limited and still only open two days a week.
This place was wonderful but they have been out of flowers for awhile and why are they only open two days/ week.
This is a cute store with a convenient location. The staff is friendly & professional & knowledgeable. There products are great. I had a situation and the product had to be replaced & it was no issue. I'm only giving 4 stars because of the new hours. With the increase in products one would think the hours would also increase. Citva has good prices, but what good is it only being open 2 days p/w?? The competition is hot & another dispensary in Bklyn is open 6 days p/w with daily discounts that definitely compete with a senior discount. This is information that Citva needs to think about!!
I began my first medical marijuana experience with Citiva over a year ago. Just at the beginning of the COVID-19 situation they suddenly and abruptly disappeared and never returned any of my calls or emails. I was surprised and disappointed with how unprofessional this company manages their business. How do you not respond to a registered patient who has ordered with your organization multiple times.I ended up going to Vireo Health who has been terrific, and even delivers to my home. I advise anyone considering using Citiva to seek other alternatives. This is a most unprofessional company.
Super knowledgeable staff that was able to help me find exactly what I was looking for. Very chill atmosphere
Awesome people, awesome products, please New York State let these awesome people stock some plant material and certain strains, this state is so liberal but our medical cannabis laws wouldn't let you think so. At least I can get high quality medication for my chronic pain in the products Citiva are allowed to stock under this states odd medical cannabis rules. Citiva rules!!! ????????
This is a fabulous location and is staffed with people that genuinely want to help you. All employees have a great understanding of the products available and work closely with you to identify your needs and concerns, and can help you choose the appropriate product for you and also help you take advantage of the various promotions available at any given time. They can get a little busy at times especially during the afternoon rush, so expect to wait 15 to 30 mins some days, especially now that they have fewer PCRs. Definitely worth the wait though as they are dedicated to helping you and spend the time with each customer necessary to satisfy their needs. I look forward to my next visit.
I love coming to this place . The staff is always so welcoming and polite . I have nothing but go experiences, whenever I ever have a question there are always there to be helpful . Out of the dispensaries I have used over the year this store has be become my go to because of their prices and customer service. The story is also very modern and clean .They often have sell for customers which is really nice . One thing, I don’t love the new store hours . I will have prefer if they kept the original opening times, but I will still continue to come here . If you looking for a dispensary that thrives in empathy and customer service you found the right place at Citiva Brooklyn.
I met with the pharmacist today. I mentioned that this was in fact my 2nd time coming to Citiva, however I did not have time for the “orientation “the first time. I asked her for an abbreviated version today. Additionally that the items purchased worked well. I was curious about additional products.The pharmacist proceeds to ask me what I wanted to achieve. Do you want to get High or calm. I asked her what do you mean if I want to get “high “ she chucked and said that was her language barrier and that she was unable to expound. Extremely Unprofessional. Please teach your pharmacist the language so that she may speak intelligently to a patient and customer!
Excellent knowledgeable service with a smile. Really wonderful experience!
Great facility to work for, amazing people at the store, and high quality products at a reasonable price.
3rd time shopping here must say staff is super friendly and helpful.
HAD A GREAT EXPERIENCE GREAT LOCATION EASY TO GET TO VERY NICE PEOPLE WOULD SUGGEST ????
Very helpful went there for the first time and a young man helped me. The staff is very welcoming and caring. They don’t give you no problems if you forgot your application document they will try to look it up for you. Love how they take time out for there clients keep up the good work you guys.
Nice people, with great prices, for a NYC dispensary. Still overpriced compared to other legal states, but decent for NYC. I recommend them
Great people and service, also very helpful.
Great people and service, also very helpful.
This place deserves praise. Usually no wait and no chit chat.
Love this dispensary....Jelenie was a great PCR...she was very knowledgeable!
I totally love it, they so polite and attentive to your needs . They explained things so well and answered all my questions and concerns. I love CITIVA they make you feel at home
great products. staff is excellent and professional. i even got a call to make sure i was satisfied with everything great facility. been back several times.
I payed $109.00 for a vape cartridge that was less than half-full or half-empty. which ever distinction one chooses it up to them, lasted less than three days. the Vapes i purchased elsewhere lasted at least two weeks. never again will I be returning to this place. the product i was given was a rip-off.
This is a great facility. Knowledgeable staff, good prices, and they made the experience easy and enjoyable. Will definitely be back.
Hudson Valley Location review: Facility is stark and the industrial feel inside comes off cold and not inviting at all. The registration and check in process is laborious and time consuming. While the wait staff is fairly knowledgeable, the pharmacists themselves do not know much about the products they are prescribing. The products themselves are quite limited, and all but their own brands are available elsewhere. Their own products I found to be lacking in several areas compared to other products on the market, ie: potency, taste, quantity, and longevity. The prices are the same as elsewhere, with their own brand being more expensive while lacking in overall quality. I noticed while going over other reviews that most relate to the Brooklyn location, which appears to have a much more inviting feel. Both locations appear to be very different, do not be mislead. I also could not help but notice that local guides and other “notable” reviewers were answered by the owners, but very few others.In summation, I would recommend spending your time and money elsewhere.
Wonderful and helpful staff. Nicely designed location with an upscale Brooklyn vibe. Have already recommended this business to friends and colleagues who may need their services.