First time going to this dispensary and was by far the best!! Great Product! Great Deals! Fantastic Staff!! I don’t mind the trip from Carson to get to you guys at all! Thank you and I’ll for sure be back!
🌿 The Dispensary: A Midnight RitualYou know that feeling when the night stretches too long, and you’re not ready to let it die? That’s where The Dispensary comes in — a kind of late-night sanctuary for the restless and the curious. We’ve been here what feels like a million times tonight. The neon glow outside hums with quiet promise, and inside, Brandon — our budtender, our guide through the haze — greets us like an old friend who knows exactly what we need before we do.He talks strains and ratios like a sommelier whispers vintages. We end up with a small treasure chest of delights: dyld Grapefruit 1:1:1, the Boysenberry blend, a pack of C3G CBC Gummies, and those dangerously addictive Just Edibles Cheese Crackers — weed-laced Cheez-Its that taste like sin and nostalgia had a baby.The Grapefruit hits clean — bright, sharp, a citrus sunrise for the senses. The Boysenberry hums lower, slower, like jazz in a smoky room. But those crackers… they’re the real ambush. Crunchy, salty, and impossible to stop at one. They sneak up on you, wrap you in a blanket of calm, and suddenly the chaos of the world outside feels far away.There’s a comfort in places like this — The Dispensary isn’t just a shop; it’s part pharmacy, part confessional, part hangout for those who understand that sometimes the cure for a long week isn’t found in a bottle, but in a bite, a puff, a laugh shared under dim lights.We’ve been coming here for years. It’s open late, the staff never phones it in, and every visit feels like a small act of rebellion against the ordinary.If you’re going to indulge, do it right. Ask for Brandon. Grab the wild, grab the cheese crackers, and give the night permission to unfold.
I love the entire team at the Plumb store. Eddie is my Favorite bud tender. She always has a smile and a kind word 😊 She knows her products and has the Best suggestions no matter what questions I ask.If you want to be treated like a good friend then this is the place for you….
GO TO JADE!!!!! Spent thousands here only to have my points erased and after talking to the manager politely nothing was resolved and I was told to pretty much go fms they have better bud at jade for cheaper. Service was ok but nobody had any clue what they were doing don’t go here unless you want to loose money. Jade is right down the street and will be taking me and my family’s business from now on this dispensary is a joke and no smoke 💨 if you want to waste money be their guest but STAY AWAY!!!! Go down the street a couple blocks to get taken care of this place is a joke
I've been a customer of The Dispensary 2, almost 3 years and usually always receive excellent service. Most of the budtenders are fairly knowledgeable and give good recommendations.Unfortunately tonight when I came in, Erik was the budtender that was "helping" me. He seemed to be having a bad night and was just unfriendly immediately. I told him what I was looking for and he pushed one brand. When I went to look at it, the terpenes are not shown and so I asked him what the terpenes were. He tells me I can scan it with my phone. I tell him I'm looking for myrcene and he tells me that myrcene is not a common terpene and is hard to find. I ask for terpene rich flower or fresh flower and he tells me that I should have looked online before coming. I wasn't expecting a miracle but I was hoping for at least some customer service or even respect. Condescending and rude, I walked out. I won't give my business to anyone that can't even make an effort.
Out of all the dispensaries, I only go to this one. You guys are amazing. I'll always give you a 5 star if I could give any more stars I would thanks again for being the best dispo. In Reno, at least my opinion, I recommend you guys over everyone else. Thanks for being loyal to us Customers and helping us when we need you. You're the best of the best. And all of us appreciate you.Thanks again.
When I came into the dispensary, the person who checked me in Ella, was very friendly and swift with her service. When I made it to the back my bud tender was just as friendly, swift as well as knowledgeable about products. Would definitely recommend this dispensary over all of the others I’ve visited in Reno based on staff knowledge and attentiveness alone. The premium products are the cherry on top! 🙌🏾
Absolutely love The Dispensary. Always our go to when we come to town. Great prices, amazing deals and friendly staff every visit keeps us coming back. Highly recommend!
Quick and easy service and had great options to pick and choose from. The budtenders are very helpful with finding your preferred herb. Thank you Juli for seamlessly admitting me into their premise 😎
Just wanna give a shout out to Michael. My budtender the other day Really helped me out very grateful to them. For helping me find the good pre-rolls for my weekend. Hopefully there next time I ended up going to get some more flower.
Been coming here for a few years and it's the only dispensary I go to. Budrrnders are always so helpful and always in a good mood. Today was my first experience with dealing with a bud tender that seemed like she hated her job and wanted nothing to do with me. If it wasn't so hot today I would of told her NM and found somewhere else
Loved it! Everyone was so welcoming, knowledgeable, knew exactly what I was looking for. Haven't tried the flower yet. Really liked how stream lined it was! Will return, encourage others to give it a go!
I exclusively go to this dispensary as I’ve always had a great visit time after time! Most recently my budtender was Juli and they were very kind and quick about getting me my stuff:)The vibes are always good, and anyone employed here that I interact with is always welcoming and super cool.
Husband went in and bought me 2 joints in which I didn't want. We didn't smoke it or open it. I asked if we can have a refund, and I had the receipt and everything. She said they couldn't exchange it unless it's defective. So if I smoke it and didn't get high would it be defective and I could get a refund? The receipt says 30 day return. They only offered a $20 credit. I spend $52.00. Not a happy customer I will be going elsewhere from now on.
I was there a year ago on a 5 day trip. I loved it so much I stopped in twice. Great layout, lots of choices, friendly staff. It's too bad my favorite dispensary is in another state. Would highly recommend.
Hey there! 🙌 Just wanted to share, I've been to this amazing dispensary. From the moment you step in, it's like you're hit with lovely herbal scents 🌿. The warm welcome and ID verification was smooth and friendly. Then, came the best part - the room stocked with fantastic choices! 😍 I was helped by another great employee to make my selection. I must say, it’s one of the best dispensaries I've been to in Reno, even gives Cali spots a run for their money. Big thanks to The Dispensary!! ✌️ Charles Oneal.
Always the place I choose to stop by when I'm in town. Good quality, prices, and all th staff are immensely helpful. Claire was awesome!
1.9.24: First time in and I wanted to check out their Tuesday sales. After ID check-in, I walked through the door to the store section, where it was inviting and nicely lit. The budtender, Austin, immediately greeted me and summoned me over. I told him specifically what I was looking for and he was informative on each product. I was going to use my industry card to receive 30% off my purchase, but because it was my first time in, Austin said I get 30% off anyway. Overall, it was a great first visit and I would come back again.