Elizabeth did a great job showing me the menu and letting me know the deals. Great vibes from the whole crew. Absolutely recommend shopping here
Environment was very clean. Atmosphere very peaceful and serene. Tamara was awesome! I loved her knowledge about the products and she was eager to share details about current sales and discounts available. Bought a lot of different items. Definitely 10/10!
This was my favorite store. I used to work there and only had to quit for family reasons. But now when I go in, the vibe is just off. Everyone there seems sad. I don’t even think the music is playing. There used to be laughter flowing through the store and “love yous” and “I appreciate yous” being thrown around constantly. Now it’s just overly quiet and awkward. Budtenders are nice, but they all seem sad. It’s like morale is way down or something. Going in there was such a big highlight of my day, now I avoid it because I seem to be the happiest one there and it’s weird.
Tamara Forrest was great at helping find products that was similar to what I needed with great pricing. She was very kind and kept a good conversation. Felt more like speaking to a close friend than it was a transaction.
Love proper man! The place has it all great product good service and friendly employees. Thanks for keeping your customers high on life you all rock😁👍🏽💯🔥
Jordan was awesome! He got out order right and was hilarious.We were checked out within a couple minutes and on our way. Great experience!! 😃👍
Thank you Elizabeth S from the Warrenton location. You are by far the best bud tender ever! You are very knowledgeable, and provided great customer service. You deserve 10 🌟.
Can't complain, though sometimes I still do.Thanks for stocking up on SINSE brand, my patient gets very good pain relief with this brand along with the proper brand. Tried Honey Bee strawberry white chocolate crunch for the first time. Yes. Tis good. Very good. Oh my.
This location is definitely hit or miss on customer service! Luckily I know my flower. Also depends on who you get on coupon rules. Needs to be consistent. I have a BOGO from 420. Sometimes I can use it with no issues and sometimes the rules are different. Crestwood is the BEST proper location for customer service!
Rude. I only go once a month. Tried to use a coupon, the last day it's good for, made online order drove up and there's a sign on the window they're closed for the day. Go up the next morning, rude orange haired girl, we won't honor your coupon since we've had a sign up for a week. OK. So i make a new order and try to use my rewards points. Get up there everything's fine until i say i want to use my rewards points then she disappears comes back and throws my order thru the window not saying anything at all.
Love this place been coming here for a little while now. The green is great and the staff is amazing! Had a great experience the other day with Emily Toni and of course Tony lol. It turned my day around, they knew i needed their happy faces to brighten my day. Entire staff is amazing tho fo real
Awesome experience with the bud tender here! Super knowledgeable and didn’t make me feel like I was asking dumb questions! Can be a bit pricey but overall great products and great experience!
Today was the worst experience I've had. Normally it's great. The staff helpful with questions. Today...the guy was not having it. As I'm getting cash he is asking if this is what I want and bagging it. I don't want it but sure bag it and rush me....I'll remember this experience.
Jordan R was very helpful, had great customer service. The low rating is because another employee got defensive when I asked about their no glasses policy. I would’ve given 5 stars if not for this situation. I felt uncomfortable, because the moment was unnecessarily tense and seemed to be escalating. Manager did nothing while listening to our interaction.
I have been coming here since they have opened!! Some of the new evening crew is kinda rude. That’s the first!! I absolutely have had no issues with proper!! They actually have become like a family and I really enjoy coming in. We all wish prices could go down but it is what it is!! A few of the employees really encouraged me to keep fighting through my cancer walk! I just think they are some amazing souls!! Thank you so much Proper!! Always so loving and caring !!! Some of us just need the gentle approach!! Thank you again!!!