Austin was super friendly & knowledgeable about the products! He not only introduced me to a new brand that I had not before used, he turned me on to savings I wasn't aware of...I'll ask for him next time I'm in this location! ✅👍💯💚
Everyone was incredible and helpful! Security guys were cool and fun. Carla met us and answered all our questions. Debbie checked us out also awesome and friendly. 1st time in the shade, definitely be back and recommend. Thanks Brad aka The Link
Seems like the place is always trying to improve the customer/retail associate interaction. Establishment is always friendly and enthusiastic.P.S. The five star rating isn't lip service. Best dispensary in Saint Charles, perhaps the whole STL.
I had an awesome experience last night, it was late and my preferred spit was closed, i stopped by and was assised immediately.Very quick service with some exceptional help, Arin M. Considers all shoppers her "freind" and makes the experience smooth and wholesome. Thanks again for the late night save Arin!
Austin and Arin were extremely nice and helpful when I was trying to figure out the products I needed. They had great personality, great service and made me feel very very welcome! I'm definitely coming back when I can manage to get out here, they've got your back and make it a great, positive experience! Thank you!
Ordered online, picked up 45 minutes later (got a notification it was ready after 5 minutes). Tiffany was very personable and the last 2 times I've been there she was my representative, last being on 4/20 😶🌫️
Jessica my cashier was awesome! And not sure what the name of the wonderful lady who took care of my order initially and weighed everything out but she was great too 🩷 overall a great dispensary and will definitely be returning. great prices, friendly staff, pleasing experience. don’t forget the papers on your way out ! 😁 that part really added to the experience I honestly love this place 💕
Swade is great overall. Simple, helpful, friendly, and clean. Great selection of products and a great staff. I consistently am helped by Austin, Trinity and Max and they are all amazing!
Jessica was fantastic. She completely went above and beyond. She watched me pull up on my bicycle. Welcomed me back and then offered to refill my water. Because it was hot out, she did. She met me inside, handed me. My water went behind the counter. Handle my order. And I greatly appreciated her in her efforts. Also, it's not just her, it's your staff. You have a wonderful staff as well. Everybody is extremely helpful. They know I have a disability and they all Help me out every single time.
I always come to this location. It is right by my house, the employees have always been super kind and helpful and I can get in and out without a wait, most of the time. The only thing I would improve on is the selection they have. I would like to see their selections expand eventually. Aside from that, I love the employees at St. Peters and definitely will continue purchasing from here.
The team here is AMAZING!When I was in, your team was very knowledgeable and very professional. There was an older gentleman in the store at the same time I was. For some reason he was irritated and became hateful towards your team because he had no idea what the prices were. Your team proceeded to inform him about what the edibles cost and he stormed out in a fit of rage! Your team remained professional through this altercation. So cheers to an amazing shop and super big kudos to your team! I will be back!
I've never had a bad experience here. Staff is always welcoming and friendly. They are always ready to assist. Nice to chat with, never any issues. They offer great deals. It's my favorite dispensary to go in St. Charles.
The pinnacle of customer service! When I entered Swade it was my first time entering a dispensary and I had no idea what to expect. From entering to leaving it was a great experience. Grace helped me pick out products that were just right for me and answered any questions I had. Her knowledge and expertise shines through as I felt comfortable and didn’t have products I wasn’t interested in shoved down my throat. The staff at Swade made sure I left with a smile and the right product in hand.
Love this place!! The staff are fantastic, friendly, knowledgeable, professional and down to earth. They have great prices and deals...always. I highly recommend this dispensary over most.