Reid Newton is a smart, personable, and polite gentleman. He routinely provides a nearly effortless transaction for the customer and has never failed to answer any questions in the most simple and direct manner. I look forward to my interactions with Reid and he is the best of the many delivery personnel I've interacted with. Quality employees are a sound investment and worth paying more for. Pay Reid Newton more now! Angus Mackay
While my first experience was marred with unprofessional actions and lack of communication, I decided to give them a second chance and I'm glad I did. Everything went smoothly. They called ahead of time, confirmed everything, answered my questions when they showed up. Great redemption. Will order again.
I LOVE my Proper People! Hands-down the best customer service at any dispensary in St. Louis. From Andrea at the front of the desk to Desiree at the back and everyone in between the proper experience is simply fantastic. I feel the service is so personalized and so specific to my needs I couldn’t possibly ask for anything more.
I've been coming to Proper since they opened, Josh was one of the first members of your team. He has always been great. Today when I walked in Josh greeted me for my online order. I was very happy to see Josh 👀 😊 he's genuinely a great guy! Thank you Josh
I've had nothing but success at this location. From product to employees. I enjoy purchasing from this location. I'm usually there 1 to 2 times a week. Good rotation in product and staff who genuinely cares for your experience in house and with your product. Highly recommend.
Joe is a smart, personable, and polite gentleman. He routinely provides a nearly effortless transaction for the customer and has never failed to answer any questions in the most simple and direct manner. I look forward to my interactions with Joe and is the best of the many delivery personnel I've interacted with. Quality employees are a sound investment and worth paying more for. Pay Joe more now! Angus Mackay
I love this place. Great atmosphere. Everyone is awesome and friendly. They always take care of me. I was having a rough day and was out with Covid for 3 days in which my job is not paying me for. So I lost out of about $300 for the work week. So I needed a lil stress relief. Jake asked me how my day was and I told him about my issue and he decided to give me an extra .5G joint for my woes. It was extremely nice of him to do that for me. Make sure you give Proper a try you won’t regret it
You get $10 off for your first time there, plus you can find deals on certain items, they have menus with all the products and the staff there is wonderful in helping you figure out what you want. Good quality products too.
I’ve been going here for over 2 years and go roughly every two weeks. The customer service is amazing; I can assure that you will not find better consistent customer service in any industry better then what they provide at Proper. The knowledge and expertise of the staff is top notch. The products are quality and reasonably priced. The only complaints I’ve ever heard are from street drug dealers who’re angry a legitimate well-ran business took their customers away. The variety in strains and brands is impressive as well. They're always throwing deals through discounts special holidays and the great points system. Also the new GM Mo does a phenomenal job and treats customers with respect and gets straight to the point in handling issues. 10/10 highly reccomend the strains Golden Goat and Mango Haze from Proper.
So not visiting dispensary's very often I was 100% blown away about the customer service I received at Proper.Not only did they answer each and everyone of my questions quickly and confidently but went out of their way to make sure my passenger was ok outside while I received my order.. thanks again folks!
I went here for the first time today and I LOVED it! Everyone was so sweet, and they actually make sure you have someone to give you recommendations based on what you're looking for. Way different from the other dispensaries I've been to. Not that they aren't usually great too, but I feel like these guys took it up a notch!
This place amazes me every time I go in there. I just can’t think of the right words to describe how wonderful everyone there is. If the people that own proper see this then to you I say thanks for enabling such an environment for these great people they represent your brand very well in my humble opinion
Best place around! Clean and contemporary, with nice feel from the moment you walk in! Staff up front can't say enough! Crew in the back so helpful and very knowledgeable! You can count on these people for help for whatever it is you're looking for. Awesome pens🔥 and I have never been wronged on any brand or name of flower! They also don't break the bank! I have done online order also in store shopping recommend either or. Best in the Midwest. I don't have a pic but 1 of the last ones I tried was glue cake by elevate I'm pretty sure🔥🔥🔥🔥Thank you Proper!!!!