I would like to give zero stars but honestly the young man at the entrance window was very friendly and informative. The security person inside was smiling and very kind as well.As a senior with a medical condition, I just needed a little patience and communication that would help me select the product that would be best for me to try. "Ethan B" (name on receipt) obviously doesn't like assisting elderly and appeared irritated by my questions. He rather shoved his tablet at me and said some unintelligible rapid speech that sounded like; for "arthritis and things like that". However, I NEVER SAID IN ANY WAY THAT I HAD AN ARTHRITIC CONDITION, and I do not! This is an example of the mean attitude, rude demeanor and totally rushed experience I had at this dispensary. I have been here one other time previously and found it very friendly, helpful and informative, but this time was the opposite. I did tell the employees on my way out so hopefully the manager received the information as to my experience. This guy should NOT be tending to seniors with medical cards and probably NOT BE in customer service at all. He made me feel uncomfortable, embarrassed to be there and anxious as well as super rushed as though he couldn't wait to get finished with me. It still was bothering me the next day, so I am writing a review online. Elderly folks beware -ask for a different person other than this to wait on you here. It is a very nice-looking store; very clean and the other staff were just fine.
It's very welcoming here, like right at the door through the rest of the establishment. When I stop in to grab a quick pre-roll, the employees always make a legitimate effort in trying to get me the best quality for the best price! Also they're prompt. To the extent of me seeing Fresh Karma as like a Cannabis emergency room, which is greatly appreciated cause hey, sometimes I need an emergency doobie on the fly! Respect....
07/01/2024Shout out to Sam M. Excellent service and an excellent selection of productsAlways Professional Service!Great selection of quality products @ FK in Saint Joseph!5 stars!
Fresh Karma is a great place to buy from. Kind and friendly staff, except one instance where a checkout lady for the mobile orders was obviously having a bad day.The site is easy to use, and mobile orders are a breeze. Only downfall is they are in MO and the quality of marijuana leaves so much to be desired, and the prices are quite high (no pun intened) compared to other states. I also don't like the way the flower is not displayed like in other states, like CO, and it feels like there's some shady things going on behind the back wall, but I understand this is all because of the laws on the books, but this is a negative to me, hence the one missing star.
This is one of my favorite shops in Saint Joseph. We rarely have any issues, and if you place an online order (or have a med card) the process is so quick it rarely takes longer than 20 minutes from the moment you park to the moment you leave. All the budtenders are absolutely amazing, and so knowledgeable! Love shopping here!
Awesome service every time I go. Never a long wait after checking in and the staff is incredibly helpful and knowledgeable. Well worth the 90 minute drive one way. Tim was awesome
I just had the most patient bud tender! His name was Sean, I believe. I forget names and remember faces. I was having an anxious day, so I wasn’t understanding well, and he did not once get frustrated with me. Very much appreciated. Great person to have on your team.
Smooth experience. Very helpful, friendly, and knowledgeable staff. I am a great fan of the ability to place an order online to be held and ready for you when you arrive. That is so convenient. I also want to add: based on my purchases, the staff member made another suggestion I might want to try down the road, as it had the same qualities and gave the same experience of the products I purchased. I took him up on his suggestion, and was very satisfied with the outcome. Until somebody I trust suggests a better dispensary, this will be my go-to dispensary.
One of my favorite stores in town. Everyone is super friendly and knowledgeable. The store is always very clean and stocked with a wide variety of vendors! Can’t even complain about a single thing. Love everyone there! Skye is always very helpful.
Love coming to this location. Everyone is always happy to see you.Finnley is always such great help. Answers any questions you have and always makes sure you’re happy with your purchase.Hunter is wonderful as well. He went through my rewards with me and helped me decide how to use them. Appreciated his help!Thank you!!
04/01/2024Shout out to Sam S! Excellent service and an excellent selection of productsAlways Professional Service!Great selection of quality products @ FK in Saint Joseph!5 stars!