Kyle is the best, along with The Trustworthy Looking Plug, whose name I forget but he was sweet to me. Couldn’t ask for a better bud tender.
Amanda was very welcoming. It was clear to me that I didnt know what the heck I was doing. She was awesome. Made me feel very comfortable while explaining choices.
Brendon G at Key dispensary was awesome. I am an old dude new to cannabis, and he answered all my newb questions about terpenes and aroma and everything else. Highly recommended.
The store is fine, but your guys' website is absolute garbage. You 100% need to get rid of that horrible widget that lies and consistently recomends unpopular and inferior products for the sole reason that it has higher profit margins . You people really need to start being more honest in the industry. I understand wanting to push your own product, but have some self respect.
The staff is amazing and super patient/compassionate. Great products and a large variety of choices to tailor your experience just right. This dispensary is convenient and has swiftly become a favourite. Thank you so much for making my recent visit great!July 2025 update: still my favourite local store. Great staff!
Brendan was great. I asked a lot of questions that was important to me as I am health conscious and he was very informative which I greatly appreciated. I felt like I could trust the information he was giving me. It wasn't just babble to appease me. I will definitely go back.
I made it to Key last night at pretty much closing time (I’ve been in customer service for years and as a AGM myself I know they were in the process of shutting down the night). I simply asked for a sativa and I wasn’t even sure about what my second quarter would be (to get the deals/discount). I did however as and took advice from Ryan S and so happy I did! He was correct with his advice and even let me add one more item. They had me bagged and out of the door at close, happily may I add. I can’t wait to go back and work with Ryan S and the rest of the Key team in the future. They are the best! 10 out of 10 with 100% TIPS!!
Courtney was the best assistance with my purchase. She took the time to explain the product and cost associated with the product I was looking for. Her attitude makes me want to come back to shop in this store. I think she is an exceptional employee, better keep her
Nice atmosphere, Amanda is very thorough on what I was looking for. Very pleasant person to converse with. Polite, Professional, Knowledgeable of what's going on. Cute to!!!. Thanks Amanda, Will visit Key Cannabis again.
Amanda was very knowledgeable about Key's vast product lines and made me aware of current and upcoming specials.Also, she has a fantastic vibe! Kind and happy.
Thank you to Lindsey for helping us during our first visit and getting us checked out! The service was amazing, as well as the product recommendations. We’ll be back again!
Fantastic service all around! Daniel worked with me to find exactly what i wanted and within budget, explained the rewards system well and was super kind when it took forever to process my payment
That Dillan guy below me seems like a disgruntled K@ren who didn’t read the fine print and couldn’t be more wrong. I also have the new “deal card” and it very clearly describes how it works and everyone I’ve interacted with at this location has been impressively knowledgeable considering the changes the company has been going through. Bloom was recently bought by Elevate, who continues to own and operate the store.I have shopped here for several years now and can confidently say that the employees are what keeps me coming back. There are plenty of great deals all the time and they’re always playing awesome music!
Loved this place! First time ever there and got there close to close. They didn't bat an eye or make me feel like I was an inconvenience. Emily (can't remember how to spell her name) was patient and thorough. She helped me find the best deal, explained the rewards program clearly and was super friendly. The other 2 budtenders were also very cool, explaining other programs and specials. Even the security guard was cool! I will be back!
Sean was beyond amazing, helped me pick out some good stuff to start my birthday off right! When I walked in everyone was welcoming. Love the vibe and the people there.
I have never had a bad experience here! Their employees are knowledgeable and kind. Customer service is exceeds expectations every time!! They also give fantastic recommendations on products if you’re not sure what you’re looking for.
Emylee was very informative, kind and patient. She made it a great quick experience. She informed me of my rewards, gave incentive to come back, asked if there was anything else I needed, etc. About 5 min or less wait in Drive-thru.Update- Eric and Shawn helped honor a discount that I lost, gave me another and provided exceptional customer experience. The best place.
I am going through a lot right now with my father only having 6 months to live. I'm doing everything on my own and stopped by the dispensary for a little pick me up. I confided in Francisco and he was very compassionate. You have no idea what that means to me right now. Just that little bit of kindness has made my day. Thank you!
Just like the woman at my first experience, Kyle was awesome! Upon my arrival, he listened to my needs and suggested exactly what I purchased. In the end, he even helped me out 😉 VERY SATISFIED CUSTOMER 🙏 here's to paying it forward *cheers*
I always have a good experience when I go to Elevate. The staff is so knowledgeable and pleasant to work with, I’ll never go anywhere else. Semaj is awesome always and he remembers me every time I go there.
I love this place! I love the way its ran, I love the employees, and I love that they don't price gauge products like some other places in the area. Everytime I go in here they are smiling, and welcoming. They are also knowledgeable and willing to answer questions so you are getting the best product for your needs.Today I had the pleasure of meeting Sean at the Ofallon location. Great experience, had a little chat and he was amazing all the way through. Thank you all for being amazing. I appreciate you.