I've always loved this place they used to have the best discounts for medical card holders like myself but now you only get the 20% off on Sundays 10% every other day but 1010 recommend their customer service there is amazing every time I go in they're eager to help they get me what I need they get me in and out I love Flora Farms they only downfall is you don't get your medical discount everyday what you do it's 10% on every other day but you do rack up points they give you birthday points for gifts I know the other day I went in for a half walked out with it for 40 bucks man you can't beat that with all my discounts so 1010 recommend
Stopped in today just to check out some products. My budtender Dazy was super informative and easygoing. Showed me some new products and explained to me why they’re a superior product and a better option for me. Definitely will be back just because of todays experience! Easily the best budtender in Springfield!
The best dispensary in Springfield, hands down.The friendly faces at Flora are the absolute best in town. They are incredibly knowledgeable and can help you get exactly what you need and get you out without you feeling rushed one bit.The prices are reasonable and the parking lot is never too full and it's never trashed.The product is always potent and well taken care of. Definitely will continue to come back for years!
I only buy pre rolls and tend to be pretty conservative 4-5 visits , I would say the staff makes up for any shortcomings but over all experience was good , no trim and shake, wish they had better deals on premium packs but definitely what I would consider reputable.in the top two for dispos in Springfield.
Best shop in town with the best customer service! Dazy is informative, teaching me how to customize my experience by learning about terpenes effects! Dillon is always helpful and seems to enjoy his job!
I want to start by saying I think Hunter, Cassi, Seth and many many other folks here are great workers, knowledgeable and friendly always. They deserve lots of praise and are wonderful assets to this business. With that said, I don't not feel this way about Dazy. It doesn't seem theyre new by all these other reviews so I'm not sure why they arent aware of most products general info? I feel like they can never promptly answer any questions and in general come across very rude and reserved. Never once had issues with anyone else, but I've never had nor seen a friendly interaction with Dazy in my experience. Not sure why this is.
10/10!!THE CUSTOMER SERVICE HERE IS TOP TIER!!!My partner and I bought a bunch of concentrate last Friday and the brand we bought (Midwest Magic) wasn't good and it tasted horrible whenever we tried to smoke it at home.We brought it back in today, told the management there what happened and they took care of us without question.GM Heather was cool, calm and understanding about the whole situation and worked with us to exchange them out.We honestly weren't sure if we could even return/exchange them but the customer service here is the best I've experienced in a long time. 10/10 experience; we will definitely be back and look forward to being loyal customers.
Seth is an amazing bud tender, I was new to the dispensary experience and he made me feel very comfortable and seemed to know a lot about the products. I had him pick me out a couple pre rolls which were amazing, I'll definitely be going back, hope to see him again! 🌟🌟🌟🌟🌟
Always a great experience! They are helpful and kind. I suffer from severe anxiety and it is always a nice trip to Flora. You can get everything you need here. If you need any info or recommendations they are there for you. They have great selection and pricing.
I have been a patron for about 10 months now. I always have a pleasant experience when shopping. All the employees seem to be happy and are very helpful. But I do have a sweet spot for Seth. He has gotten to know my preferences and always has suggestions. I know that it is a part of his job but he went out of his way to get to know exactly what I’m looking for. What products will help me are very important to me and Seth makes sure to tell me about all the products that will help me achieve this goal. No pressure either. Just good old AMAZING customer service. Good job hiring him. He’s definitely a leader!!!! I even go out of my way to visit Flora Farms over other dispensaries just because I feel totally happy with my purchases- and the friendly atmosphere! Definitely got my business - even if the taxes are going crazy! 😁