Alysia was SO Knowledgeable and considerate of my needs and went above and beyond to make my experience the best it could be. Loved the community vibes here and will be shopping again:))
Ryan was so so so amazing during our brief interaction. Having a really hard time today and he made it better in the brief time. Would recommend him every time. Thanks so much for the support🩷
Friday 11/7/2025 ~4pm Alexa! She's friendly, efficient, patient. She helped me choose wisely!Walter at the front desk security was a dear and a delight to visit with on my way out.God bless them both!
Always a great experience, I just placed an order while in the parking lot, and I was out of there, with my purchase and paid for in less than 6 minutes. Eric is outstanding in customer service, and guidance, always really fast and attentive, and knows a lot about what he is selling. Totally recommend him, and the staff in general, awesome beautiful people. 😉 ;-*
Alexa was very kind and attentive. She gave me great recommendations and got me exactly what I needed! She helped create an easy no stress environment!
Deeply disappointed with From The Earth. During an urgent emergency, restroom access was denied with no compassion. This lack of basic human decency is unacceptable and humiliating. A company of this size should ensure its staff are trained to treat customers with respect. I urge corporate leadership to address this immediately.”
Ronald is such an amazing person, I appreciate him informing me of points I have, recommendations and his overall vibe! When I come to this location I just hope that Ronald is there! He also has great conversation! Extra kudos for complimenting me on my makeup😏
Ronnie at the Brookside location is absolutely amazing. Best customer service & good vibes from hi before my high. Definitely appreciate his smile big heart & even bigger hospitality. Gotta go check him out for sure. You’ll have the best experience ever.
I had a really good experience at the store. The online ordering is a little wonky. I don’t think it has the best technology because I made an account to order online. I go to check if I received points for an order and never have. As I go to look it’s saying I made previous orders before that I never even had a account made for so I don’t even know how that happen unless some person just out there using my number and even still I still have no points for those previous orders even though I never made them so idk if the rewards systems up to date or what’s going on cause I’ve only made one order and it’s saying I’ve made a few. Be wary if you sole purpose is for the rewards try somewhere else cause the software is whack. The dispensary itself is very nice.
Cheyanne was my bud-tender and she was incredibly helpful. She held a great conversation and found exactly what I was looking for within minutes. Love this location and the people that work in it 🙂
Emmalee is always so nice and helpful! She has so much knowledge and I love learning something new everytime I come in to shop! Never disappoints in anything she recommends as well! Very honest, and respectful, she’s awesome!!
Amanda J and the whole crew are so kind and helpful. This is my regular spot and they never fail to hook it up, answer questions and get me out the door in a timely fashion and in a better mood. Amanda J also helped me troubleshoot my Timeless pen. A real one. Also there's a fine redheaded dude here that makes visiting extra fun.
I had a great experience with Kathryn! Sadly due to the end of the sale they were having, they were out of the specific product I was looking for. She didn't let that ruin my experience though. She made sure we found what I needed! Thank you so much Kathryn!
My experiences from the few visits that I have had has been cordial and pleasant to say the least. Amanda just added on to that, very nice, thanks, see ya next time!
Davione took amazing and great care for me! She took the time to look for exactly what i needed and was so kind!! Love going here 🙂 Other employees such as Teira, Tim, Thayz and Keegan were all so welcoming and very kind!! Thank you a bunch!!
Had never been to From the Earth before but the experience was great! Heidi, who checked me in was quick, didn’t have to wait as I have at other dispo’s. Thumbs up to Heidi and the rest of the crew!!
I enjoyed this particular visit more than most and saved some green lol(pun intended) in the process. Shelby was great to work with. His personality and professionalism encouraged me to think outside the box😁. I am one happy customer💯💚
Keegan was great, we talked briefly about my selections and what products we both liked. He was super nice and had everything ready to go in a professional and expedient fashion. I was kind of grumpy and wanted to get out of there and get home to chill out so he was perfect!Great staff in general, I highly recommend.Because I have already written a review, I will have to just add the names of the staff members that help me and do a good job. I want them to get a tip!Ethan B. was amazing. We chatted as he checked and packed my order, and it was entertaining/ enjoyable!
Ethan was awesome. I'm pretty sure, it was the him at the back counter corner in front of the back room, He's took me into detailed instructions and information about something I had not purchased or tried before. While we were talking a couple of the guys behind the counter also offered help, very much appreciated. If you can find more like them hire them. Thank you, David
From The Earth is a great dispensary. Everyone there is so kind and knowledgeable! I work with Eric a lot, and feel like we have a good rapport and enjoy talking with him. They all always treat me so well and do a great job fulfilling my needs. Highly recommend!
Sarah was great she helped me with pickup for an online order that was not quite correct but she got it sorted out and I left happy. Great customer service
I love from the earth since it’s close to my work and I can just come in and get a pre roll before going home. Kristen B was super helpful in my last visit when I came in to redeem a reward, that it made me want to make a purchase another pre roll.
Emmalee was amazing! We had questions and didn't know exactly what we wanted and they did an amazing job letting us know about a promotion and I definitely spent more money than I was planning to. 😂
Daniel was professional yet humble and friendly. Fixed my AC in no time & explained everything very clearly. He was at my house within 30 minutes of me calling for service.GREAT EXPERIENCE!!
Such an amazing visit, everyone i saw was very welcoming. Davione was great and created a stress free experience where i got exactly what i wanted and we had a few laughs as well. from the earth brook side will continue to be my regular shop
Easy to find near 63rd and Troost with plenty of free parking. Today Hanna assisted me with my purchase. Compared with other dispensaries that I have been to these folks are head and shoulders above the competition. Even before I began using the on line ordering I have never had to wait long here I believe this is because this store is very organized and extremely well run. Timothy was able to answer all my questions and address my concerns. Today he suggested I purchase a larger quantity to save a little $ on the total and I agreed. I also appreciate not only the Senior discount but the frequent flier bonus points are also welcome.