Recently bought 2 of the Buoyant Bob's 1g disposable vapes, was told that if for some reason they broke I could bring them back within a 2 day period, one of them worked completely fine and i was very satisfied with it, however the second one after hitting it, would continue to actively stay on, and the battery was getting dangerously hot. Tried to come back and return it, and was kept in the waiting room for over half n hour while they cleared the waiting room multiple times, I had to eventually just leave because I had other things I needed to complete. I think Natures Med has really good deals and good bud tenders and I've enjoyed coming here for a while, however dealing with faulty issues not so much. Hence why I'm still giving it 3 stars, it was just a frustrating situation and felt like I was being put on the back burner for a complaint about a faulty disposal.
Morning customer service was terrible. literally made it to where I honestly don’t even wanna go back would rather drive the extra minute down the road a good day farm!!! They Didn’t know anything about the product. They were selling other than if it was as a sativa or hybrid and when asked about it they aggravated because I was wanting to know more about I what I was buying and they literally acted like I was crazy for asking about the product, and all five of them in there had attitudes about it and got mad because I told them that I figured they would know at least something about the product that they was selling especially when your website puts off all this great customer service they’re supposed to have. but all-around customer service was just terrible if you want to go somewhere that actually has great. Customer service shows their customer appreciation and can actually tell you about their product and has information about it. Trust me when I say good day farm is definitely your better selection. I would definitely drive the three seconds down the road to go to good day 100% It’s sad you would think I work for good day farm By the comment, but that’s literally how terrible their service was that I come on here and edited my comment because it .So if you are planning to shop there just take precaution when asking about the product Especially if you’re a new customer to morning shift.
This is BY FAR the BEST Dispensary!!! The customer service is AWESOME! Lupe was fantastic and made sure I left happy with my purchase. I recommend this place 10 out of 10! I will be coming back til the end of my days! 😜 Thank you Nature Med and Lupe you da best!
They always have what I need! Jacob helped me out and was awesome ! Get in here and be a part of the best out here. Check out the daily deals . Today I went in and my debit card was acting up . I had to change the payment type and my man Shayne came through and helped me out . The customer service at this location is top tier !!!!!
Edit #2: back to 1 star. Emailed as requested with no response. Just trying to look good for people reading reviews I'd assumeEdit: Bumped to 2 Stars because they did reach out pretty quickly.Bought a Show Me 1g Disposable Vape and left town. Got to destination and charged it up to use and it won't work at all. Called in and they said to bring it back when I get back. Got back in town and brought it back and they said the return has to be done within 2 days or they can't do anything about it. Out $50. I do not recommend NatureMed. This is my 3rd bad experience
This is our go to place! We always place our order online and it's always ready quickly. We're always in and out of the store which is very convienent.The staff is very friendly and pleasant to chat with! They're also great if you have questions or need recommendations. The store is clean and well maintained. They have GREAT daily specials and ALWAYS have great products on sale. They also offer $1 OFF for reusing your bag. They have a loyalty program that saves you $10 off your order per certain amount spent (I cant remember how much). Go check em out if you haven't!
Had a great visit today with Tamara. She was very informative and even told me to make sure to come back on my birthday for a Penny pre roll! If you haven’t tried this very nice dispensary you’re missing out! Great prices and employees!!!
I came here a few days ago Kelly helped me! She was so kind! And just good vibes through my whole purchasing experience. Place also was very clean! Love it!
I've been coming to Nature Med for years, since before it was open recreational, and I'll always come here. They've helped me find what works best for my medical and they're always so quick in and out. Mark is one that stands out to me, he's always so chill and ALWAYS gets my order right. This is where it's at!
When cannabis became legal medically, I got my card and started with let’s call them green light 🤣.. and then I saw a post about nature med, and let me just say that they have a totally different experience, quality, customer service, everything! I haven’t gone anywhere else since! So if you are looking for quality products that are kept in stock, customer service that goes above and beyond, no massive lines waiting to get in, then definitely go to nature med in independence off 24 hwy! All of the tenders there are amazing, Myles has been such a huge help when I come in there looking for something different! He’s very knowledgeable, calm and chill, you don’t feel rushed whatsoever! He wants to help you find the best product for you! So don’t wait around at the other places where the quality is so low, go to nature med!
Wish I lived closer to this place they have great variety and knowledgeable staff. Shawn was great picking out something the I would like. He listened and knew several great options. Thank and I will stop by when I am in your neighborhood 💯
Such an amazing store front! The customer service is always fast and the people are so kind. Mark helped me make my decisions so fast and easy. He was very knowledgeable on the product and the get deals they offer!!! Thanks again Mark and NatureMed at being great at what you do!
I used to be a good day customer but their customer service went down and their prices skyrocketed. I'm glad I don't have that experience here. Always friendly staff with great selection, great prices and great deals. I love placing my order online and being able to get in and out ☺️
Always my go to spot. I have not been disappointed with any product I have selected. Staff is always pleasant and knowledgeable. The place is just freaking wavy...
They are the best place to make as your first stop of the day. Employee's are always excited that you're there and they make your experience comfortable. The deals are hard to beat and their product is always better than I expected. Thank you!!! Merry Christmas!