I’d like to give a special shout out to one of your bud tenders by the name of James B. He’s knowledgeable, kind & provides overall great customer service. I was having a bad day but after my experience with James my frown was turned upside down ! Keep up the great work FTE independence.. -Britt B
Terri, was absolutely Amazing! Greeted me once I came through the door. Smiling like she loves her job! Was very patient and answered everyone of my questions and had some suggestions for me as well and helped me find everything I was looking for! Y'all have a fantastic employee right there!
Sara was AMAZING! Very knowledgeable with products and the rewards/points system. Her positive attitude and all out cheerful vibe are contagious!
The store is well stocked and has a great atmosphere! Kevin was very helpful with my purchase and knowledgeable about the products and the services/specials this dispensary offers. I am glad I decided to try them out and will definitely be back again!
Got a delivery, I didn't even know that was an option until today, especially since I'm pretty far from this location but still in Independence. Bobby was the driver and had the best customer service. He called me before to let me know approximately when the delivery would be made and to answer any questions I had, then called again upon arrival. Great experience, friendly employee, I will use this service again.
Eric was the perfect example of customer service! They were knowledgeable about the products, able to quickly show us what we were looking for, and made the whole process super enjoyable. The products we went home with are amazing and we are grateful he was there to answer our questions and guide us to exactly what we needed. Thanks, again, Eric!
This was my first delivery after getting my med card renewed. He made sure that I had all of that done right so I could get my discount. It’s extra little steps that people take that can make a customer walk away happy with nothing… thankfully he reminded me that I might need my meds. Thank you very much, sir. You were most helpful.
5 stars for Brandon! He was a great budtender and very helpful, on the other hand, the female manager was quite rude to him and made everyone feel uncomfortable, not sure where the hostility came from but other than that it was a pleasant experience! Brandon was very professional handling the attitude and did great just brushing it off!
Quinn today, 8/25, was really sweet and funny. He genuinely laughed at my bad jokes and his service was quick, efficient and just what we needed. The shop itself was very clean, staff friendly and great deals!
Amber was absolutely Amazing! Greeted me once I came through the door. Smiling like she loves her job! Was very patient and answered everyone of my questions and had some suggestions for me as well and helped me find everything I was looking for! Y'all have a fantastic employee right there!
Wow! What an amazing experience. Our bud tender, James Brown, was so awesome. He explained everything to us in great detail, allowing us to make the best purchase. All the staff were so friendly and helpful. We appreciate the experience. We will definitely come back. I highly recommend this place to everyone. Thanks.
Kevin’s great!! Knowledgeable, friendly and helped me save a bunch of money. Always enjoy seeing him there.
When I walked in, there were at least 10 people waiting. After I checked in, it didn’t take long before it was my turn. Medical patient & online order helped me. Dominque checked my order to make sure nothing was damaged and I was on my way. This place always impresses me. The staff are always friendly and helpful.
Love this place. Super friendly and exceptionally clean. Felt safe inside and each person I talked to was trying to find the best thing for me and were not trying to just get me to buy stuff. Josh J was the best.
Used the delivery service for the first time and was a little confused online when I wasnt asked for payment info. So I called to ask. The person who answered the phone was extremely kind and helpful explained how the delivery system works. Richard who was the driver called me in advance and shared detailed instructions on how the delivery would be conducted. Confirmed my order and amount owed. Arrived in a timely manner was kind and courteous. Would definitely recommend using "Front The Earth" and their delivery services.
Matthew was great to work with! Very friendly, lots of recommendations, knew the products well, excellent customer service, extremely personable. Overall 15/10 employee! This guy deserves a raise and my first born son. Always a pleasure doing business with this guy! Definitely go get your tree and greens from the earth. 😎😮💨🍃💚
Thanks Tristan you were helpful and made our day a little more enjoyable. We will definitely be back around
I love coming here, it's clean and everyone is really nice and very knowledgeable about their products. I worked with Angelica and she was phenomenal. She told me about a sale that they were having, she was very cheerful and easy to work with! Highly recommend this place!
This was my first visit and from the minute I walked in the door I felt so welcome! Then I get to interact with Matt, and honestly it felt like he was my bestie I was coming to see! Such a fun person to talk to made my experience great!
Was a great first experience. Gina V. Was wonderful & made my first visit quick & easy. Everyone was super friendly & the amount of products & variety they had was amazing. Definitely recommend. 👍🏼
Amazing customer service! Was nicely greeted when I walked into the door, and was lucky enough to get to work with Mario R. !!! He was very knowledgeable and was fun to chat with. Definitely will be going back!
We had never been to From The Earth before, but we received a free gift from their vendor booth at Pride and decided to give them a try. Mario was very nice and helpful. Our visit went very smoothly, and their prices are comparable to other despensaries. Will definitely be coming back and recommend to anyone on the fence.
Went in today to cash in some points.. was greeted by Mario - he is such a pleasure to interact with! Told him what I was looking for and he was immediately helpful with options. He told me about an amazing deal that I couldn't turn down, so I added more points instead of using them, but it was a win/win either way! My fiance and I are super pleased with Mario's recommendations. Can't wait to see him again and try what he recommends next!!!
The sales lady was extremely nice and helpful with me finding a product I needed. She had wonderful customer service and put a smile on my face because she was being a bit silly in a good way. I’m not a people person but she made the transaction more comfortable and fun. The flower she recommended was straight fire too. It was an all around awesome experience.
Sonya is very professional and does everything with a positive and polite attitude. Best experience I have had here in Missouri 5 starsGreat recommendations .