I was just there bought a half gram of orange cookies sauce and diamonds concentrate by there company, and get home open it it's a solid rock, so I look at date it's 4 years OLD!!!!!!! How dare them I will call the state I worked at dispensary I know that's illegal, easy way to get shut down!!! I wonder how old the rest of there stuff is!!!!!?????
Super friendly and knowledgeable! Really did go out the way to explain strains and uses.
I didn't care for the options and prices, I also had a coupon that was a 5/10 on pre rolls that said nothing about specific kinds but when I presented it that's when they tell you. I felt a little rushed but the gentleman was pretty decent.
I don’t see this shop making it past 2024, the prices are just too high .Every shop has a thing going on for them maybe one has cheap edibles and one might have the best cart deals ,but gage has none of that .Even on their deals for select days they are still beat by other shops .Reward points can’t beat cheaper items and these prices actually lead to low tips. I saw two former workers at different shops and they all had jars filled to the brim and I spent less money + got more items than I usually do even with a 5-10$ tip being left
Tried calling ahead to ensure product needed was in-stock (as their website does not enable search) I waited on hold for over 6 minutes as *first in cue… hung up and drove to store When I arrived to store about 10minutes later…. I see 4 employees not counting security, I was the only customer….. clearly too busy to answer the phone🤯
I went here a few times. I was unfamiliar with carts so I asked about carts since I didn't know much about them. I left with disposables because the gal said aren't they all disposables. Not really. A disposable is $20-25 and I can get carts 12/$99 @ Jars. Big difference in price. Disposables are almost 3 times as much as carts.
Sold me a tiny little pack of pre rolls for $40, a pack of 10 .35g rolls where the filter took up more space than the flower, when I can get much bigger ones for the same price at other dispos. I got mega ripped off never going here again they obviously don't care about their customers and just push the products they're told to.
Charles is hands down the best budtender. Always very honest & is extremely knowledgeable about the products. As well as always makes a good recommendation. If you get Charles you are in good hands.
Grest atmosphere all around, included the lay ou ut and design...AlsoCheck out **Muha Meds**
Charles had knowledge, and took good care of me! Super friendly place, and a great store! I will return!
I had a great experience. I went in with a good idea of what I wanted and Charlie helped my perfectly narrow it down. All the staff was super friendly. 👍
I think this is in my new favorite dispensary. The staff is super knowledgeable and friendly. Prices are very affordable and there's a great assortment of products. LOVE the two gram pre-rolls.
Evie was fantastic! She answered all my questions and was extremely patient with me even though I was super indecisive! She helped make my experience great and she is the reason I will be a customer for life! Also, she was really funny!
Whenever we are in Michigan we go to this location. Christian helped me this time around and he was amazing! They always have great deals and the store looks great
Xavier was one of the kindest, most helpful people I have ever encountered in the marijuana industry, it's so great to have a person that has so much knowledge and knows exactly what you want and/or are looking for to satisfy the customers needs over and over again on a consistent basis. I am very pleased and appreciative that you guys have a person like him that can dissect and really dig into the everyday customer to find exactly what they need. I have never been disappointed when having his help. THANKS AGAIN!!
Enjoyed the company - she made me feel like we have been friends for a long time and it was our first appointment.
I believe Robert was the one who helped me. He was very kind and was very professional. He said he normally works in the back but was pleased at his customer service. Made my experience worth the drive after a day of work.
Charles was my csr at the store and from the moment I walked in, he made me feel comfortable. He was fast, answered all my questions and did it with awesome energy. The service was great, a pleasant atmosphere and a very friendly staff. I’ll definitely be going to Gage from now on.
Charles listens to what I need and and then accommodates those needs. He is kind and always smiling when I go in. I haven't been to Gage a lot, but Charles has helped me more than once and I will go back as long as the people are so kind! Thank you Charles🙂
Xavier was chill as f, but really everyone in there was sweet. The security guard and Fabio with the dreamy eyes ( sorry bro didnt get your name 😂😂) I'd go back..
Charles definitely looked out. I was already down to pay the 8.16 but he was like hood on you have points u wanna use them.? I said yeah and ended up paying .16 cents. Came in clutch for ya boi.
Updated 11/15/22: This is my 1st time going into the store. All previous purchases were curbside pick up. Stopped by to get edibles and topicals. Charles helped me from the time I entered the building, checking me in and assisting me with my order. He was so pleasant to work with and I loved having one person help me instead of one person for each step. It's more of a personal, not department store experience. Charles made my 1st in-store experience great. I will definitely be back again.First time customer. Friendly staff. Will be nice when can go in to browse selection inside rather than online menu. Came specifically for Light Sky Farms cartridges which didn't disappoint. Edibles from Afternoon Delite were horrible, like eating a piece of plastic and not sure if really had any THC in them.
Kassie was just wonderful in so many areas. Her energy, genuine pleasant personality, helpful as well as knowledgeable about prices. She had a few suggestions for various products and helped us get a decent deal for the $. I also do customer service and I must say it was my first time there and was totally pleased from start to finish. Even the security and other gentleman there were polite and personable. Appreciate you and your hard work efforts!! Hail to Bud and Hail to the Wolverines LOL xo Thanks Kassie, Juliana a.k.a. Jules baby Jules 💞
Kassie is very friendly and has awesome customer service. She helps me get what I need every time and her recommendations are always great product. I highly suggest gage and everybody there is amazing! 🧡
I received a survey asking about my experience with Ross. I'm not sure who Ross is. I had a nice lady assist me today. She was very knowledgeable about the products and explained everything very well. The security inside the building was very helpful, respectful, and kind. He made me feel safe and comfortable in this establishment. The decor was very trendy, loved it. Products placed very nice for customers to easily see. Very clean, and fresh environment. I would definitely recommend customers to try this place.
Xavier is always so friendly and helpful. It was my mothers first time in and he took the time to explain things to her. Thank you so much! Your the best!
I was assisted by Brendan today. Cool dude. Asked about my gauges. Got me out the store super fast. I appreciated those kind words and the good energy that guy had. Seriously. The world needs more people like that.
It was my first time visiting Cage. It’sa nice, spacious and organized establishment. The staff was courteous and kind with answering my questions. My service rep was friendly and knowledgeable in making it easy to make a selection. I would recommend you check them out.
Great group of people who always spring on you a surprise discount on top of already competitive pricing. The only shop I go to these days. I have it delivered and Eddie is prompt and very nice every time!
Thankfully there are a lot of dispos in the greater Lansing area. Gage Lansing is one of THE BEST and within you’ll find some of the best Customer Service Reps this business has! Kassie is one of those staffers whom is knowledgeable about product and if she’s not sure she is not afraid to ask her colleagues. Kassie always !ALWAYS! Greets you with a smile (this is not my 1st encounter w/Her)!!! She is a warm and genuine human with great customer service skills! I highly recommend seeking out Kassie when at the Lansing Gage and you will NOT be disappointed! I’ll definitely return to this dispo and Kassie is one of the reasons why!!! Also. I like to do my research and I e found Gage Lansing to be one of (if not) THE cheapest place for carts🫶🏽🫶🏽🫶🏽🤩
Yes this dispensary has amazing deals but what sets it apart is there a customer service. To go into detail whenever I get a delivery or pick up in store the communication with the staff is always great. Best deals in town for carts and edibles and down to earth people ✌️
I love going to Gage. If Ross is working I never leave disappointed. And her recommendations on products have helped me find some great ones!!! Can't wait to see her again to see what's new in the shop!
Austin, Xavier, Rob G were all super helpful and all super knowledgeable on all the products. I previously had a bad experience at another shop but these guys made me a forever customer to Gage & Cookies 4Life! I LOVE IT HERE! They All Need Good Raises! The only thing I wish Gage would do is 1. Urgently Fix Lansings Parking Lot 2. Give Recreational Customer Loyalty Points 3. Accept Debit/Credit
Always a great experience... I've never tried any of their flower always the cartridges... I have yet to have one Bud tender be rude from the front to the back staff they are all very professional and sweet.... Joel was very helpful today....
Always clean when I come and everyone I have met in there are always super nice. Love the setup they have. They do have an ATM if needed, decent parking, easy online ordering, nice delivery driver I had about a week or so ago.
I think it's the overall best choice. Friendly staff, easy layout to understand product. I think the staff are very cool. The only thing is they are a cash only place. There's an atm if you need it but, would recommend getting your cash before you get there.
Eddie was super pleasant. Told him what I had to work with financially and he hooked it up. Plus the options of flower they had were crazy dope! Cool place.
Everyone is awesome. Special shout out to Xavier, Santiago, Scott, and Skyler. Great rewards program.When is Cookies coming to Lansing?!! I want a Cookies sweatshirt!Love you guys!
Always clean when I come and everyone I have met in there are always super nice. Love the setup they have. They do have an ATM if needed, decent parking, easy online ordering, nice delivery driver I had about a week or so ago.
Great selection and variety. Entire staff is friendly and helpful. Santi is very knowledgeable and honest with his recommendation on products.
I only give it 3 stars because of the website. I have had major problems with trying to get delivery. Gage vapes excellent quality and great price. Joel great, I have had him deliver before.
Fist time in for me. service was fast and friendly with a great atmosphere. Xavier got me all set up this place is highly recommended.
First time in this place, definitely not the last!! Absolutely amazing staff, product selection, prices, and product quality!!! The staff was polite, very helpful without being overbearing, and very well versed in the knowledge of thier products. GAGE is definitely my go to place.
I’m the caregiver of my minor child. I went in to find something new for my son with autism. The clerk did not know how to enter the info and then her manager came out and said I needed to bring him in! And I had to have a “paper” linking me to him! What?#1. He’s a minor and my cards show I am his caregiver allowed to possess his “plants”.#2 The cards show I am “linked” to him.This place is a joke. I have never had an issue at a dispensary before I will never go back here again.I went to Skymint and had an absolutely great experience.
Quick and easy. By far the best Gage location I’ve visited. My bud tender Emma was great! She helped me out with any question I had.
I only give it 3 stars because of the website. I have had major problems with trying to get delivery. Gage vapes excellent quality and great price. Joel great, I have had him deliver before.
Charles is a awesome dude. The whole crew be lit. Still wish i could hear back about a sponsorship though. Keep up the great work
Honestly my favorite dispensary in the area. It's like a 6 minute bus ride from me, quick in and out and great, personal service. Xavier was really friendly and helpful today, so thanks much for being there! Best prices and service around. Never thought I'd say it, but I wish I could rate them a 6 out of 5, that's how much I love Gage
Great service and high quality product. Skyler and the other staff members give awesome service with creating a very friendly and relaxed atmosphere for the guest. This is by far my go to dispo and I will continue to shop here.
Emma is awesome.. If I had the choice I would make her my permanent budtender. Plus she cute!
Very professional great staff very knowledgeable.if u into 420 give it a try.shanda was and still a very knowledgeable about any of ur needs.
Always excellent service when I come in. Everyone is always so helpful and friendly. I Was helped by Shanda today, she was amazing and super patient with me. Can't wait to go back. ????????????
Confused why everything is so expensive when you can buy the same thing for half the price up the road. Med side is way too pricey. Cheapest 8th is 38 dollars. Quickly found another place.
The unprofessionalism of both the budtenders and the manager is astounding. When attempting to inform us that my fiance's "metric" for the month was met, the budtender approached me aggressively, interrupted me, and raised his voice. When the manager was presented with this information, he was nonchalant and said it'd be "discussed". Casey, the manager, is completely backwards in his management style. The customer does NOT come first at Gage, and they make it clear they have no regard for professionalism. Budtender's greeting customers with "yo, wassup?" and the blatantly disrespectful budtender, Xavier, whom approached me aggressively said in front of me that I have "an attitude" because I complained to the manager about him. DO NOT GO HERE. YOU WILL COMPLETELY REGRET YOUR PURCHASE. They are overpriced, unprofessional, and significantly mismanaged. I recommend Pure Options in East Lansing.
Great staff very friendly!! The set up is great, you can examine and smell your product before purchase.
Awesome friendly knowledgeable staff. Willing to spend time with you, and help you get what you want. Staff is very friendly and helpful still. Great place.
Efficient, comparable price point, great customer service and specials. There are several dispensaries in Lansing Michigan. #MaskUpMichigan #Gage
Lots of options. The lady who helped me was very pleasant, informative and helpful! Wish I had caught her name... Just wanted to say Thanks again!!
Staff was friendly and answered my questions thoroughly and made me feel at home there. There are many options to choose from. Over all a good experience. I will be back.
Their customer service is quite atrocious. I placed a delivery order today that never arrived. Upon calling Gage I was on the phone with someone who did not offer to help get me into contact with my delivery driver. After the person on the phone professed their ignorance to each question I had, I eventually requested they at least reach out to someone. I was then told they do not have the numbers of their delivery drivers. I asked them to ask their manager, they said they would.I never heard anything back. No order to be found hours later. A complete waste of my time. There are far better dispensaries in the area who actually care about getting orders to their customers. I recommend Arcanna, I don't know why I chose to order here.My first and last time ordering from Gage.
UPDATE 9/4/21I spoke with Jay who handles reviews for Gage. He was very professional and understanding. He was very receptive to what I had to say and also very interested in not only doing right by me as a customer, but to improve the customer experience at Gage overall. I was very pleased with this exceptional level of customer service from Jay at the corporate level.I’ve been to Gage in Lansing several times and it’s been fine. Today I bought an ashtray with a price tag of $40. They charged me $50. When I went back in to have this mistake corrected they say no, $50 is the price. I told the manager that to the customer it is $40 since that’s what it’s marked. The manager would not give me the difference back and I told her “That is a crime”. She said “well, we have to make money”. One employee told me that he had mentioned to other employees that those price tags should be changed. Then my husband went in to complain and that same employee told him straight up that "it is false advertising, but she already bought it.” Am I upset about $10? No. I’m upset that I was scammed and Gage’s employees adhere to their criminal corporate policies. So will Gage see me in court over $10? You bet.