Great employees and great products. However, the rewards program is the reason behind the 3 star review. You can’t even access your rewards dollars until you have accumulated 200 points. Probably best not to tell customers they have money off they can’t actually use.
Awesome customer service and great experiences on multiple occasions. The staff are extremely knowledgeable and are happy to take the time to answer questions and help with recommendations. Also have amazing deals on products! Would highly recommend.
Knowledgeable and helpful!!! Managers and tenders alike are eager and happy to assist you regardless if you're new or have been around for a bit. Great people to know for sure!!!
Wonderful staff from the security guard who held the door for me both coming in and leaving to the guy who check me in to the bud tender. All super friendly and good vibes. Great place to go
My partner and I were so impressed with the selection and deals here. Cody, our budtender, was not only knowledgeable but was fun and engaging to interact with. Bonded over being Bengals fans and left completely happy with everything we got. Great selection of flower, carts and edibles and an amazing first timer deal - worth checking out and will be back to visit Cody and try more strains!
They have excellent products great service and it is usually a few people in and out but quick and easy and the place is brand new.
I went in for my first time to get 2 eighths of cookies resin for 710. I get home and the melon bar is only a G instead of an eighth like the packaging states… don’t think I’ll ever go out of my way again.. I had high hopes and thought it was just my eyes playing tricks until I checked it.. crazy
I had a defunct disposable and they exchanged it no problem, no questions asked. #1 Dispensary in Kalamazoo with always competitive prices and great customer service.
They will send you text with sales and they're all lies. They never have what's in the text or when you show up at the store they'll say the the sale of everything in the store doesn't apply to everything in the store. Sorry they like to bait and switch. They're not trapping me in their stupid little sales schemes anymore. Drive halfway across town and it's all lies
Nice people there for sure. I went on 420 and spent about 280 with tip. Waited in line and was 3rd in the door and it went fast and smooth. Was told we wld get a preroll but no freebies except stickers, pin, and matches, grateful for by the way. Was looking forward to the pre roll but no big deal I had quite a 420 selection to keep chilled. To be honest, 40% off was plenty. They carry higher end and the value lines like redbud roots. Try the glorious bubble hash infused joints and if you like carts that taste like weed and not perfume, try the cannabis derived carts or cdt from redbud. Has a nice planty taste that doesn’t taste so artificial.
This is my main go to for dispensary Marijuana, as a card holder. I recommend this place to everyone! Fine staff, very sweet people, even sweeter products! They have soo much, not to mention the deals! The only thing I can say they don't have is regular hash rosin or hash concentrates, but I have yet to have a bad experience at this place, and I'm a regular. Not sure how they feel on taking pics so I won't include any. The parking lot isn't that big but that's okay.
Staff is seemingly "out of it" and provides awful service. The icing in the cake is arriving 15 minutes before close and they say they can't sell because they are understaffed. Upon making way to my vehicle I notcied 1 person in lobby and 3 employees. If you can't honor your posted hours you've lost my business. Wasted my time, and don't forget time is money. Go somewhere else, this place is full of stoners who dont want to work whatsoever.
Great customer service.Parking right in front of the place.And the employees are also helpful.
Since the cannabis corps have bought out/merged with the smaller ones in Michigan, we have been screwed over twice by them... we drive 170 miles ONE WAY to get to Kalamazoo and/or Buchanan (20 less). We ordered online, didn't get notified or messaged (cuz we leave very early in am and get there at opening) BUT THE NEW WEBSITE was wrong on the inventory and they only had 2 of the 25 items I ordered with poor other options, no substitutes! Hopefully they will get the websites to match inventory! HORRIBLE EXPERIENCES
I am a wrestling nerd dork. I looked up who was selling the Ric Flair weed. This spot had it. The guys who worked there were super nice. They were trying to be helpful, but like I said, I went for that Ric Flair Drip. They are a little pricey, but the have that good quality. I definitely suggest you check this spot out. You won't be disappointed.
The employee didn’t not offer any information or advice on the product I ended up buying. I went in and asked for something for sleep and pain relief. I wanted to try something different if he would have explained the difference between the products I would have purchased the ones a used before. Rair on Drake the employees really know what they are selling not at all at gage
Jordan is amazing! She is very knowledgeable and great with recommendations. Her kind and friendly demeanor makes for a stress free experience. 10/10 recommend her and this shop!
DEREK was amazing. Very kind and helpful. Would definitely recommend Gage to anyone who wants great service.
I’ve been helped by Cody before and he is AWESOME! Friendly, personable, very knowledgeable, and I love having him as my bud tender! I would love to go back when he is working, talk to him more, and have him answer more questions/drop some knowledge on me! Super dope dude! “Stay high out there” 😂 best parting words I’ve ever gotten leaving a dispensaryI only go to Lake Effect and Gage and I prefer Gage. No desire to try somewhere else
Everyone at Gage knows exactly who I am and always gives top notch service. I’m a frequent shopper! Thanks to all you guys and ladies at Gage!
Cody had amazing customer service and he greeted me with a big smile. I loved the energy from him
We’re first time visitors and Jordan was so patient and caring to us! This shop is also very clean, organized and fully stocked! Would highly recommend!!
Jackson was amazing. Very kind and helpful. Would definitely recommend going to Gage and have Jackson help you.
Cecilia was fantastic and very knowledgeable. She took the time to show me everything I was interested in and gave great options and recommendations. I was very happy with my visit and purchases.
Amazing visit to Gage! Big thanks to Jordan for walking me through everything. Really wanted to get that Gary Peyton but now I’ve got a reason to come back. From the moment I walked in, I could tell customer service was key to this location and everyone took care of us. Highly recommend you stop in for all your medical and recreational needs.
Great store and staff. Jackson was super helpful from when I walked in all the way thru my purchase.
The shopping experience is good here. Prices are alright but some things are definitely a little too pricey although not that bad. Wouldn't recommend the Mike Tyson strains but the gage brand stuff is good.
Great customer service as soon as you walk in. Has a fantastic set up though out the whole store. Christopher was very helpful on all the products we looked at. The free grab bag is definitely worth a visit....
Had an amazing experience as always. I love Gage and was happy to return. It was nice and clean as always and Christopher was very nice. Christopher, the cheese puffs are delicious fyi.
I was helped by David who was awesome!I came here specifically for a hash rosin gram disposable from mkx. The disposable tastes really good, is rechargeable, and is perfect for sipping in the evenings after work! It was a really good price for a full gram of hash rosin too. Overall I had a very good experience and got exactly what I came for. Thumbs up dudes!
Jason was an awesome bud tender. He took his time and explained everything about the buds to us all (I went with two other people). His recommendations were spot on. Super friendly too! On a scale from 1 being the worst and 5 being the best, he was a 10! Had a great experience! Best dispensary I've been to by far!
What a great shop! So clean and everyone was so friendly. Jordan was awesome and helped me pick out some local brands I’d never tried before. Will be back for sure the next time I’m in town. Thanks so much!
My review has nothing to do with the service I received my bud tender was great and very knowledgeable. The prices here are far to high I’ve been to about every dispensary in the area you can get same quality bud for half the price at most the dispensary’s around here. Figured I’d try it out with prices they have to see if it was that much better in my personal opinion it was not. They do have very nice set up and bud tender was great prices not so much I could understand if it was that much between it wasn’t.
Let me start off by saying Lain is Awesome!! He has outstanding customer service, very helpful with recommendations, super friendly. I noticed that he does care about his customer needs definitely a Satisfied Customer and Thank you for helping me $Save$$$ Great Job Lain.
Gage was, hands down, the best dispensary visit I have ever had. The staff, Cody specifically but the WHOLE staff was knowledgeable personable and conversational and really worked to make sure I got what I wanted and a good deal. I highly 😉 recommend that you visit Gage.
Helpful, professional and inviting atmosphere. Derek, our budtender had a wonderful, patient attitude, and I could not have asked for a better first time experience. You're very appreciated and keep up the good job Derek!
Derek was fantastic. He was very kind & understanding to my needs. It was my 1st visit to the store because they had something no one else had. Unless I went to Coldwater. An hour away. Thank you. And I would definitely work with them again.
Love this store! Great prices. Great atmosphere. Very friendly staff. Christine helped me this evening. Great young lady with a good attitude. Will be back for sure.
Christine is awesome! Today was my first time and also my birthday so I got some great deals and everyone made me feel very welcome and special today :). Can’t wait to come back. Super nice place!
The People were delightful and super helpful 💛 plus easy conversation but the security guard gave me the most uncomfortable feeling 😕 when me and my sister walked in he was outside and immediately came in and followed us when they let us in the back . 2 more (Caucasian) customers came in after us and he kept his attention on me the ENTIRE time and he kept touching his gun. I stayed calm as a person of my color has too. As soon as we walked out from the back he went to the lobby, sat down and got on his phone. Keep in mind there was still the 2 other customers in the back. I don't want to cause problems just warn my fellow black shoppers
Another Great experience at Gage cannabis. Nick is knowledgeable and definitely will help you get the best deal for your money. Jordan the manager is very easy to work with and Gage cannabis offers the best deals in town. Thanks again for making all my cannabis dreams come true ????
I've been going to Gage since they opened. Jason always remembers me and has great suggestions because he remembers what I've bought in the past. I've found amazing products per his recommendation. I also think David is amazing because he always reminds me of deals I wouldn't know about and gets on me when I don't use them when I could. Love them both. 💕
I am a 45 yr old mom who had to be out of town for 4 days for the first time in 20 yrs without any kids or husband. I was full of anxiety. After searching I found Gage! Besides having the best prices and selection, Gage has the best people working there. You feel so relaxed as soon as you walk in. Lane took the time to find the perfect products to help. He was absolutely my angel!!!! Highly recommended! I'm still missing home, but it's much more manageable now!!! Thanks Lane!!
Jordan was great!! Very friendly, efficient, knowledgeable and a pleasure to talk to. They were very busy, but she still took time to chat with me while making my purchase without taking too much time so she could help the next person. She has a great balance of customer service with the right amount of personal touch. Wonderful staff all around. Definitely recommend!
Awesome clean place. Great customer service. Friendly, knowledge staff. Good prices, good products. The way they show the product is unique. I'm definitely coming back.
Very good staff. My bud tender Lain was awesome! Always a good time chatting with him for a second before I check out. Highly recommend to everyone
Gage kills it. The design of the store is super aesthetically pleasing, budtenders have been friendly and knowledgeable each time I've been here, and of course, their weed is dank. This place cares about the customer experience. Thanks Jordan for helping me out tonight, sorry I came in right before close!
First time visiting here. The lady at the front desk was very pleasant and helpful. They helped me out with finding the best deals on my first visit which was great for me since I had no idea what I was doing. Thank you for that by the way????????
First visit to a dispensary. Friendly staff, welcoming and informative. Impressive array of selections, displays and signage. Very clean comfortable atmosphere. Highly recommended 😉
Nicest dispensary I’ve been too by far. Top notch service, very helpful, and on top of all that great prices. Amazing cashier at the counter. Great staff. Would definitely recommend.
Gage is setting the bar for cannabis retail in Kalamazoo. Bright, open and comfortable reception area. Welcoming staff at reception. My budtender, David, was exceptionally friendly and knowledgeable with an enthusiasm for both the products and the company that was positively infectious. The showroom is open, accessible to everyone and allows the shopper to peruse autonomously if desired, though I was grateful for David's presence and expertise when it came to recommendations. I will be telling EVERYONE about Gage. EVERYONE.
New store. Good prices if you buy enough to get a discount. Tons of flower to choose form. We ordered ahead online and got confirmation that the order was ready for pick up but when we got there it was not ready. It then took forever for a couple people to find the items we ordered. Hopefully they get the kinks worked out because Gage seems to be a decent dispensary to purchase from with product selection and discounts. Overall friendly staff but more training is needed.
I love the way Tee was knowledgeable about everything and very honest with me. He served me like a Queen that I am and saved me $50 my first time there very patient and respectful . Made me proud of seeing a young black man doing the right thing and trying. Thank I will be back
great low prices for those with medical cards! and there’s a wide range of selection for both rec and med consumers. tee was my bud tender and he was super helpful
I absolutely love to deal with Eddy when I come into the store. He has a great knowledge of the products that are available and is always happy to help you with some new choices. I HIGHLY recommend that you make a point to stop in and let him help you satisfy your needs. Thank you again for all that you and the staff do to make it a great experience.
Amazing service!! Never had a bad experience. Budtenders are incredibly kind and helpful. Vibe in the environment is also amazing. 10/10 recommended. If you get Megan as your bud tender, show her smart self some love!
Visited GAGE a couple of days ago and had an awesome experience. Friendly staff, chill vibe and great products and prices. Ask for Tee, he is the man. He was my budtender, really knowledgeable with excellent recommendations , he’ll set you up right.
Supreme quality cannabis right here! Conveniently located right off the interstate and knowledgeable budtenders. Thanks again meg for helping me out with my purchase.
I highly recommend this establishment, very professional, clean and welcoming. Jason was by far one of the most genuine individuals I dealt with. He showed me a few products and options that were in my price range and helped my needs. I left happy and very content.
10/10 recommend checking this place out! The store is super vibrant with a great selection of flower! Eddie is a very knowledgeable bud tender and makes sure you get all your needs!
Most def the best cannabis shop in Michigan. Gage is where it's at. Super knowledgeable budtenders and the quality is premium! Always a great time shopping there. Highly recommend David, he will always give you the best experience!!
My favorite Gage location!! This store is beautiful, with a friendly and helpful staff. 10/10 would recommend for all your medicated needs! The edible selection here is wild! ???????? ????????
The vibes are lit in this establishment for sure. Everyone was so nice and welcoming! My bud tender was Megan, and she was awesome! Very informative, cool, and laid back!