Mebo was a great help during my shopping experience today. He was very knowledgeable and attentive. Mebo made some really great suggestions on products. I truly appreciated him and his customer service.
ZERO STARS. What’s frustrating is that we had a very great shopping experience for Black Friday. The manager helping us gave us a bunch of deals and discounts and was super cool. We bought two carts during the sale. Unfortunately, when we got home and opened them, the oil was nasty—brown, cloudy, and clearly not right. When we went back to exchange them or to just get some sort of discount to make this error right for both of us (we werenot expecting a full refund. Both our loss) the manager told us she couldn’t even give a $10 discount or do an exchange because “the money would come out of her pocket.”We spend hundreds of our hard-earned dollars here, and for them to care more about $10 than keeping a loyal customer is honestly unbelievable. It shows exactly how greedy and unprofessional this place is. The original manager was clearly trying to get rid of some very nasty and old carts that were not selling. Their Black Friday must be a purge to get rid of old products at a half off price. They do not care if someone were to get sick off of their products. We won’t be coming back, and I wouldn’t recommend this dispensary to anyone. Your health is more important than discounts!
Nia was awesome she greeted me with a smile and she was very pleasant. When i walked in she called me by my first name and that’s customer service 101 and that’s much appreciated
First time at Joyology and I think I just found my new favorite spot! Got paired up with Nia, who’s been there for 3 years and clearly knows exactly what she’s doing. She was super sweet, helpful, and honestly made it hard to focus on anything but her. She hooked me up with some great stuff and a killer goody bag for being a first-timer. If you go, ask for Nia—you’ll thank me later 😉
Great deals. The service is always amazing. They call if there is any issue with your order and they always have a solution prepared before they call. They have even added discounts to my order that I didn’t know I had available. It can feel crowded at times but if you order ahead and pickup it’s fast and you never have to enter the busier area. Pick up is a totally different area with its own entrance. Lately I’ve been using a place that’s closer to where I am, but honestly it’s just making me miss this place. In fact, I came to leave a 5 star review after leaving the other place a 3 star review lol.Thank you and please keep up the great work!
My brother and I heard of this dispensary and check it out during our weekend trip. We were not disappointed. Mariah was very kind, knowledgeable and made our 1st time experience wonderful!! She made sure as a 1st time shopper and my birthday that I was going to come back for more and I definitely will. With her knowledge, I was able to grab a nice spread of goodies and all met to my expectations. I would definitely recommend coming to this establishment and if you, make sure to ask for Mariah!! Thank you so much!!Cam
It's absolutely amazing. First dispensary visit from out of state..I was blown away by the selection of items. And you can see everything.Im from Florida where you just look at a iPad, make your order then they go in a vault and ring you up afterwards...The staff was extremely friendly and helpful. There is something for everyone. If you can't find it here , you probably don't need it. Hannah was very friendly and helpful, answered ally questions and led me to a few great purchases. I would definitely recommend you stop in. You won't be disappointed.
I just had the most wonderful first-time experience! The lady was super patient with me and even let me smell some products. She answered all my questions and since it was my first visit, I got some free gifts for spending a certain amount! 🎁 I love free stuff! Overall, I had a great time and I’ll definitely be going back! 💖
Large variety of options to satisfy my needs, but it can get overwhelming. Alex was patient and welcoming. He navigated me through my options and answered my questions and educated me on products I hadn't used before. Best part is he listened to my preferences and went from there serving as a guide instead of just selling me stuff. I was happy with his approach and service, and even happier when i got home and tried his suggestions. Definitely will be visiting again.
I loved going to this place. Not only does it take card but my specialist was the highlight of the entire experience. Lena was super knowledgeable and kind. She suggested all the best strains and knew exactly what to get for me. A great conversationalist as well. Would definitely come back just for this experience. If you guys get a chance, definitely request Lena
I was stoked to find a dispo that was open past 10pm! It is Memorial weekend and I got off work late which caused me to go on Google and search for a dispo that was open at 11pm and offers delivery....lone behold- I found Joyology! I went on their awesome and easy website and they had so many deals and varieties. I saw in bottom right corner a chat now blimp so I clicked on it and asked if I could get a delivery now to my pleasant surprise they said last order would have to be ordered by 1115pm. I browsed very quickly and bought a couple 1/2 Oz. I asked thr chat que if there was any current promotion codes but i didnt want to miss the time cut off and just ordered. The chat bot responded a couple minutes later and explained that they had free items for people spending $25+ and a special of 8 free items for peiple spending more than $100...the customer service chat bot then responded and actually went out the way to find my order and put the free items. How cool is that? So not even 30 minutes later I got a text saying the driver was a couple minutes away and a GPS tracking map to see where he was. At 1145 I got a message that he was outside, I met a very nice man who was so delighted to rexieve my tip and I thanked him for her service! On time, professional, very nice, attentive and it's 1145pm! Thank you!! I got inside my house opened the bag and sure enough 8 free big sized (not sample) items! 2 prerolled joints, 2 infused prerolled joints, a free infused peach ice tea, a free 1/8 of flower, and 2 packets of 100mg gummy packets!! It was about $100 worth of stuff! I'm so thankful that I found this place! And the flower and prerolls are 🔥 🔥 🔥! Great quality and products! Thank you!Edit review 07/02/24 this was my 2nd time In Store, I came about a week ago as well. The location is very nice, tons of variety, about 10 counter cashiers, 2 people at reception checking IDs upon walk in, they do accept cash and credit- also they have an ATM, both times being here there was about a 5-10 wait and both time I literally qalked in at 9:55pm so I was thrilled they served me and my boyfriend. I will update my photos as well, both times I got a half (2 diff kinds, qtr of each) I spent around $120-$130 bit I got a higher tier of flower. Will definitely recommend both their delivery and in store storefront to my friends/clients!
This place has an pleasant atmosphere! Paige was freaking awesome & she helped me navigate to what I wanted. Great selections to choose from with some great prices and just simply a top notch establishment. Thank You, Be Blessed, and Create a nice Day!
Great service and selection. Rachel was very helpful and knowledgeable. Highly recommend 💚💯💯
Dear Joyology Team,Re: LenaI wanted to take a moment to express my gratitude for the outstanding service I received from Lena. Her energy and warm smile created a truly 5-star customer experience. Not only did she impress me with her product knowledge and wisdom, but she also made the entire process incredibly enjoyable. Thanks to her, I’ve discovered a new favorite hobby—one that I absolutely love!The beauty of the flowering process has me hooked, and Lena’s guidance and care have been invaluable. She deserves special recognition for going above and beyond and sharing positive energy with everthing,. Really coik.As a former frequent customer of LIV, I’ve now shifted my business to Joyology because of Lena’s exceptional service. Her natural ability to care while maintaining kindness is commendable.Flower soon, as Lena Flower💥Shawn
When I say the customer service was on point! Alex was amazing and very helpful. My first visit? And definitely not my last. The hours are very convenient and their music selection ain’t to shabby either ! Alex was able to give recommendations based off what I liked ? And without spending a Ton too. And pretty goodies for my first visit. Thank you so much Alex!
As a first-time customer, I was a bit nervous, but the manager was incredibly polite and helpful they also went above and beyond by throwing in three free goodies with my vape pen purchase gummies and two pre-rolls!I was blown away by their generosity. The manager clearly values their customers. They looked out for me as a newbie, and I really appreciated their thoughtfulness.Thanks again for the awesome experience!
I want to say Celia M. Was really good on helping me out today . She really did satisfied me with my products. I will be coming back here Everytime because Celia M. Had good service and was really helpful . Keep up the good work Celia M .