John is AMAZING! So knowledgeable of all the products, and really really funny. He’s the reason why I drive all the way to Chevy Chase from Virginia!
I love that The Cannabist/Columbia Care in Bethesda tries to inform us consumers about the terpenes & cannabinoids in vape products. Terps are part of my medicine. That’s why i shop there.
I don’t live near by but the drive is soo worth it!! The customer service is immaculate. Everyone is so nice, informative & respectful.
It can be quiet overwhelming to order from the menu since there’s so much greatness to choose from. I really want to thanks him for making it easy and quality driven.
Reggie was good. I asked a a lot of questions with it being my first time and he was mad patient and didn't have any issues showing me different items. Clean spot. Plenty options and they seem to always have a deal or two active.
We had a great experience. Our bud tender really worked with us to find the perfect products! Thank you Ameer! 🙂
5/6 The general manager of their sister store contacted me and went above and beyond to make things right. Moving my rating from a 1 to a 4. If they get rid of Jasmine, it'll go to a 5.5/3 Jasmine the manager refused to exchange a cart I got 30 seconds prior that was oxidized and not filled properly. What should have been a very simple exchange ended up being a passive aggressive and rude and piss poor customer/patient experience for a regular customer.
I never post reviews, but picked up 1/4 oz (7g) here, got it home and the seal was broken, only weighed 4.5g. Never coming back.
Exceptional customer service!! We asked too many questions, but were accommodated with nicely detailed answers. Great environment to shop in.
This store suck donkey u know what. First off the staff is so blazed out of their mind that they can barely function let alone not mess up a simple transaction. There’s a skinny older African American woman there’s only one can’t confuse her with anyone else. Well this woman assures me that my cannpay order did not go through because she failed to add the discount. After asking multiple times if she could just refund the transaction she said no it’s fine it didn’t go through. I see on my debit card that it went through so I’m just puzzled why she said I didn’t get charged . I left and stupidly took her word. Today I check my account and surprise surprise my charge cleared and Columbus care left me with no product yet they just pocketed a free 89$ . Aside from the incompetent staff who have the worse attitude imaginable. The pot here is sketch the thc percentage is false . If you want to get some decent bud you have to pay around 45$ . I wish they just had government stores the independent stores are as trust worthy an addict jonesing for a hit. I legit mean it when I say everyone in that store needs to be replaced with some non smokers.
I still enjoy coming here for the deals but the lady who I think is the manager or supervisor always leaves a sour taste in my mouth, it makes me hesitant to come back. I recommend Sativa for her hopefully it will put some pep in her step
So sad I even have to write this but the store manager is the least helpful, least friendly, straight up rude person any customer service position I’ve experienced. Used to go out of my way to come here but I will not be coming back again. Luckily there are so many other options in MD DC and VA to go to.
I don't even know what to say. That was so humiliating. I won't be back until that security guard from today is gone. Jasmine and the rest of the upstairs staff were so kind to me, I want to emphasize that the upstairs staff was all wonderful. But that was so uncalled for. That security guard needs to be fired
Good deals if and when they update the website. Service is eh. Had them label over an entry to win 500 bucks from curio nothing I could do. Never offer to use my points. Selection is a bit light. Upstairs in the cut. Quiet never a line compared to hfl but also half the selection.
I will not be going back to this dispensary this has been the third time I felt like I’ve been getting hustled. The bud tenders are not too informative on sales and how to take advantage to get the best price. It has also felt frowned upon to ask questions like if they had a problem with me asking a question is sad because I’ve been going to this dispensary for quite some time but this new round of Bud Sanders it’s just not working for me so I won’t be going back.
Fast, reliable service and they always run great deals. Thank you Ameer for your help!
My go-to Dispensary...always has a great selection! Friendly, knowledgeable, and helpful staff. Would recommend highly!
Never had a dispensary convince me not to return, but here we are. Usually a dispo experience has me feeling like I'm excited to be there and happy to spend my money, but the manager really did not seem interested in anything but the price of my purchase. The only comment they made was a curt denial of coupon stacking, and they certainly had no interest in the rest of my experience. Most of the deals they have here are gLeaf exclusive so nothing to seek out there. First time I've walked out of a dispo less pleased then when I entered
I’m from the era before MD medical cannabis where, you had(to some extent) a relationship with your supplier.This place - I hope they paying security above his asking rate cause if he wasn’t so chipper. Prob would have cancelled my order. They have good product at good prices but, I don’t care for this place. Like - I’d rather take my money elsewhere kind of vibe.
Very nice & people . Clean environment.Great products! Will visit again
I don't think they move enough product to keep it fresh everything I've bought has been so dry! Like turn to dust dry! Prob not going back and can't recommend.
Placed a $300 order for pickup, received a call and was told to be there by 4:59 (at 4:50), arrived at 4:58 and was not let in then laughed at by the tender when they left the building less than 2 minutes later (they had clearly already packed up by 4:50 and had no intention of serving me to begin with).
No parking and lady with rastas is NOT nice. The guy from the entry is so nice, tho.
Great selection and location. Had an issue with an order that was mutual misunderstanding, but they reached out personally to fix the issue.
Get selection and location. Had an issue with an order that was mutual misunderstanding, but they reached out personally to fix the issue.
One of the BEST Dispensaries around, wish there hours were a lil more. Other than that they have the best deals on Wednesday's. The people are always so nice & helpful! My go to place! Right in the heart of downtown Chevy Chase/Bethesda. One of the best location is the NEW Marriott Corp is being built so close to it & the metro is a few blocks if that from the dispensary. If I could give Columbia Care 100 STARS I would!
Columbia Care has always been professional, friendly, helpful, and kind to me! I look forward to visiting them.
710 Day deals are awesome! My receipt was longer than a CVS purchase. Sarah & Connor are always fun and helpful! I'll be back!
Budtenders are knowledgeable and Sarah is wonderful to talk to. Curbside service could use some improvement.
Was the first dispensary I went to and remains one of my favorites. The staff is very knowledgeable and there is something for everyone. I appreciate that they have a small, experienced staff. They take medical cannabis seriously and the new points system is a great giveback to the patients. Everything in the Maryland medical market changes often but this place doesn't.
These guys are great. Very knowledgeable and take their time to find the best medicine for stated ailments. Prices are favorable and it is conveniently located. Go, you won't regret it!
Been here a few times and cannot say enough good things . Staff is knowledgeable, friendly and super helpful. Great range and selection of products and prices as well.
Very pleasant experience! The staff are VERY knowledgeable and gave me plenty of recommendations.
Amazing selection and helpful staff. Prices are higher but if you wait for sale days it's good deals.
Great dispensary only other place ive been to that compares in terms of service and quality is Peake ReLeaf
Super friendly staf!!! Love the vibe great location. Great discounts and variety of products.
These guys and Sarah 🙂 are great, always an easy in and out, and the staff can help you with any questions
Everyone was friendly and helpful. I would definitely recommend and will be returning.
The selection here is marvelous as well as the manager, Sarah. Very polite and knowledgeable on the phone, was able to answer all my questions with patience and outstanding expertise in her field. Thank you!
Ok so this place is amazing, and I have not even had the pleasure of shopping here yet. I met the General Manager, Sarah, on a Facebook group we are both part of for the cannabis community in Maryland as I was asking about making edibles with my product. Well let me tell you, after a day of back and forth conversing, even getting Andrew, the resident cook involved, they took 2 days of working with me and this was after she knew I lived an hour and a half away and would not be able to shop there but once in a blue moon.I'm telling you though with the wealth of info these 2 worked with me on, I know shopping there would be the best experience ever, and I look forward to when I can come down and meet these 2. Thank you so much for going above and beyond.
5 stars all the way through! As a first time patient, I couldn’t have hoped to find a more knowledgeable and inviting establishment! The staff was amazing, from the doorman to the budtenders. The staff was warm and welcoming, and the establishment itself was in pristine condition. Absolutely nothing negative to say about this place at all! Will be back 100%.
If you are looking for a dispensary in Bethesda, look no further. Columbia Care across from the Women's Co-op Farmers Market is the place to go. They are well staffed with the friendliest most knowledgeable staff who are eager to educate. They always take time to make sure you are getting exactly what you need. The facility is spacious and immaculately clean well stocked with a depth and breadth of inventory.
Top notch joint (pun intended ????). Feels much more like a pharmacy, and much less like a candy store... like that other place in Bethesda.Just sayin'. Not implying anything at all ????Anywho, they are very professional here. Great selection, with plenty of choice items. Easy to stop in, especially if you know what you're looking for. If you don't, there's a couple workers here that've impressed me with their knowledge... and that's not easy, lol. I think they're generally more knowledgeable than, well, that other place.Plus, they're open on the weekend! Unlike that OTHER place ????Parking is easier here, too... unlike THAT OTHER PLACE, lol.Nope, I'm not an employee! ????
Great new dispensary. Very nice staff and great products. First time discount is amazing as well!!
Solid dispensary! Great selection of products with a knowledgeable, unintimidating staff. They listened to me and gave me what was best suited to me. Very happy. I will be back.
Great place, convenient location, beautiful environment, knowledgeable & friendly staff, & well stocked products...love coming here!