Very nice and clean location. The staff from beginning to the end were fantastic. I had the pleasure of checking out with Jen and I can’t recall a time where i had any better customer service. Kudos to her and the entire team.
Dude. Absolutely the best dispensary I’ve been to…ever. Everyone was super nice and helpful BUT GOO IS THE MAN! Literally is the nicest man and really cares about his customers. He made my first experience at SUNNYSIDE memorable and I will definitely be back AND recommend them! If you’re going to sunnyside, make sure GOO is ringing you up!!! It’s so hard to find great, enthusiastic employees so willing to help! 5stars just isn’t enough!! 🫶🏼
Haven’t been here before today, but the spot seemed very popular. A bunch of people showed up at the same time as I did.Huge space. Was able to get my order quickly. Our clerk was Jerrad, he was friendly and had a bunch of cool pins.I can use the coupon I got in the mail 2 more times so I’ll obviously be back for 50% off!
First time coming into Sunnyside & I had an overall great experience. I was able to call ahead of time to have some of my questions answered by the manager Braden. Upon arrival they were very welcoming with candies (not infused) for the guests. I was originally being taken care of by Louis & I was very impressed at how fast he became a track star to give the previous guest their products they had forgotten - Braden ended up checking me out and they both made sure I had a pleasant experience. I’ll definitely be coming back. 10/10 😊
Last weekend I was presented with such a phenomenal experience. It began by Lisette ecstatically greeting us upon arrival! Due to this being my first time I wasn’t aware of the convenience of selecting my meds online before arrival. Before I knew it there was a line out the door and what do you know; there’s Lisette gracefully aiding the other guests & her co-workers. We were delighted to share a final experience with her as she fulfilled my order with so much joy. Thanks for the stellar customer service next time I’m in the area I will definitely be back!
I recently visited Sunnyside in Schaumburg and had an amazing experience thanks to Kayla. She was incredibly knowledgeable, friendly, and went out of her way to help me find exactly what I needed. Her exceptional customer service and dedication stood out. Kayla’s hard work and expertise make her an invaluable asset to Sunnyside. I believe she deserves recognition and consideration for a raise or promotion. Thank you, Kayla, for making my visit so enjoyable!
I go in here pretty often and for the most part it’s always a great experience. (Sometimes they’re out of the strain I want, etc) but Lisette (staff) always seems to go out of her way to be helpful, always has good insight and just an overall great attitude.I go here as opposed to other dispos just for the staff. Thanks guys, you rock.
I had one of the greatest customer service experiences in my life today at Sunnyside. I had an issue with a product that I needed help with. I was greeted by Ian, very polite. He took care of my issue promptly. I then had the pleasure of working with Brian and Braden on some details. All three of these individuals did an outstanding job; leaving me completely satisfied with the final outcome. Thank you for taking pride in your positions.
The guy named princess had a huge attitude. He was complaining about us not doing a online order. Then was talking to us like a complete idiot. He asked us if we wanted bud that made us “up or down”. We said whatever is fine and he continued to ask us the same question with a massive attitude. That man needs a different job than customer service.
Marcus is the best guy in the building! Buy far the most helpful and polite! Had no issues leaving him a great review
Went to Sunnyside a couple of days ago, and Brett was our bud tender. He was great! My husband and I were quite impressed, he helped me pick out what I needed for my chronic pain. He seemed very knowledgeable, and was very kind to us. This was our first time at Sunnyside, and it left a very good impression on us! We will definitely recommend your store, and we look forward to another visit in the future.
It's always nice heading over to Sunnyside when I need a pick me up or if I'd like to celebrate something in my life. Front desk is always cheerful and easy to approach. The clerks are always super friendly and help out where necessary. No matter the person I'm speaking with at the front I always have a great customer service experience.Kayla is always super friendly and always puts me in a good mood. Her cheerful and exuberant energy is contagious. I don't typically write a lot of reviews, but Sunnyside clearly knows the right kind of people to hire.I don't think I need to talk about the product, If you have any questions about that, stop on by I'm sure you'll be in good hands. But I've never had any issues finding exactly what I need.
Great store. Staff is very friendly and knowledgeable. Store has a great layout and product selection. Thank you for your help Trevor!!Thank you Kayla for taking the time to write down the products I wanted to get at another time. I’m from Out of state and was not familiar with the limits and she took the time to write down the ones I couldn’t get due to the limits. Going to look for them in Florida.Fast forward ⏩ to March 6 and today, same great layout and awesome staff. Got to see Kayla and today Sam helped me with some new products. Love this Sunnyside store❤️
I used to love coming here. The friendly atmosphere, thorough help and accommodating staff kept me coming back. Unfortunately, recently , there has been some changes for the worse. The old staff is gone and I don’t feel the friendly vibe like I used to. I’ve decided to take my business elsewhere since these changes have taken place. New management? Not sure. But I want my old store back. For now I’ll be shopping elsewhere.
Fastest Service I have ever had in any dispensary. From walking in and not having an order, to checking in under 5 min. And everything was accurate! Thanks Aaron for ringing me up too!
Great advise and tips from our bud tender, cheers to you, and a guy named goo, he rang up my purchase and he we verry good about his customer service...Highly ratedPre rollsFlowerLiquid live resin vapeRated by me, and I would go every day if I could, but but but, the only bad thing is the Illinois taxes involved with the, and that is not the fault of Sunnyside. 5 plus stars in my book
I bought a cartridge on Monday and when I got home I noticed that it was broken. Every hit taste burnt and the concentrate was two different colors, not to mention it was missing the silicone cap around the threading. I tried calling but no answer, so I made a few requests online to reach someone. I really wish someone would answer the phone or get in contact with me and just swap it out but I'm on day 5 of reaching out and nothing. At one point Sunnyside was the Mecca for good products and customer service, but nowadays there are so many better dispensaries in the area that it's not worth going back. I added pictures below so everyone can see the quality of their high supply line and it's two tone color 🤢
My favorite dispensary but I am going to ask what the issue is with the disposable carts. Pretty consistently the disposables will have a decent amount missing from them . If you get a .5 it's more than often a .3 and if you get a .3 it's more than often a .2 I will still continue to come here the quality is definitely up to par. How ever when you buy a product you want the entire product .
Super friendly staff and they were extremely helpful. Also gave a Military discount. Was very happy with the items I received. Prices are reasonable.
I’m a regular customer here I don’t ever have any issues but this time I do I bought 3 pre rolls and one of the sealed containers was missing a pre roll joint inside I been trying to contact customer service but all you have available is the link to the website which I submitted it twice and I haven’t got no response back
If I could leave 10 stars I would. Ian was incredibly knowledgeable and helpful during our visit. He was able to explain the various strains. He listens to you and provides options for each person. Customer service was amazing. Thanks Ian! We will be back!
Great store. Staff is very friendly and knowledgeable. Store has a great layout and product selection. Thank you for your help Trevor!!Thank you Kayla for taking the time to write down the products I wanted to get at another time. I’m from Out of state and was not familiar with the limits and she took the time to write down the ones I couldn’t get due to the limits. Going to look for them in Florida.