Miss living close to this dispensary. Always good products, great customer service and very fast! Their rewards program is the best! Stop by when I can but wish I was still a regular here.
Staff is helpful, informative and welcoming. The space has various products out for view. Their processing system might need work due to accounts going missing with points built up along. Anticipate a possible lengthy visit if you did not order ahead.
Seems like these recent 1 star reviews as of late are coming from individuals that lack some understanding for business.The Corp may be greedy ... but which Corp ain't. New website is better by far. Sorry you techies geezers can't figure it out. Staff has been doing great deal with some of you sour mugs. Just a reminder the staff is not the Corp. They are the ones who are like you. So for all you one star reviews with zero merit. I'm sure some of you do have merit but not all. Think twice and choose nice with rice bitaches
I have been a regular shopper at this Enlightened location for a few years now. I came today to shop, and was greeted first to a new intake process, which was extraordinary slow and clunky. I felt it required too many steps, and the person checking me in was also on the phone trying to provide customer service at the same time. I get to the kiosk, come to find I can not place what I wanted to order, as the kiosk is pre-set to out-of-state allotment. If I try to sign in and change it from a guest order, nothing responds. The button does nothing. The line was incredibly slow because the register systems as well as rewards point systems were also changed. Employees must manually convert points to the new system while the customer is in front of them in the store. At the register I discover that I was not even properly checked in at intake, and so the girl trying desperately to get the items I'm asking for is unable to. She has to go pick the items herself. Overall, what should have taken 10 minutes became a 30 minute ordeal.I would advise others to avoid this dispensary until this process is streamlined or reverted, as it is currently highly inefficient.
My first experience was not the best.. My second visit was really Great! Talked with a nice manager and staff made sure the right product was provided. Overall worth trying out this location .