Employees were great, product selection was on point, but the wait for online orders was extremely long even within the pick up time window. Will definitely be back but will order in store next time.
I would like to thank Brian. You're security guard for helping me out before? I was having a panic attack. He did my Check-in for me and was very helpful and I am very appreciative.
I have been in there a couple times, every time I have been Ashley S has gone above and beyond! She has gone out of her way to teach me about all the products and has made me feel comfortable every time. 10/10 experience and if you get a chance to have Ashley help you out I promise she will make you feel like family!
They had great deals but it was not set up efficiently as a medical holder. Only 1 person checking people in and there was a long line. I waited almost 15 minutes just to be checked in. Then only 1 person in the med room was helping people so that also took a while. All in all it took me almost 30 minutes to get through the building for a very simple order.I liked the place as a whole but felt very much like just an-in and out customer. Nothing but the price is really the only reason I'd come back.
This has been my place for almost two years, and I like it for the quality products, and great staff. Today Aimee helped me, and as usual, she was brilliant. I didn’t get his name, but want to give a shout out to the security guard too! He’s always on his toes and very nice.
Last visit everything was very, very nice came through individuals. Help me make selections on the tab and was able to get In-N-Out within 20 minutes. The Visit was very pleasant. And I left with everything that I needed.Please note I've been there several times and I've never encountered and employed there. That was not genuinely friendly and willing to help
Great place! I would have given it five stars but it's just not in a very safe location. the store might not necessarily be able to help that. But they make me feel safe a secure the whole time I was there!
Never go here unless you have all day to waste. Today was my first time going and the line was all the way back to the door and they had one person . ONE Person serving the line and he was old so he was already taking a long time. I didn’t even get my order it took that long a true waste of time just go to ascend in and out with good deals. They never have one person working register either
Wanted to give them a fair chance before jumping to conclusions, but I’ve been coming here for 3 years now and this is one of the poorest run business of all time. Never properly staffed, never properly stocked, and today giving the biggest discount they’ve ever offered, only have 3 cashiers checking people out. There are 30+ people waiting and any idiot could have told you discount = more sales. Just lazy and a joke business
I love this place but they have to address there wait times especially for online orders. It's a very simple fix. Go to a one line system. Your customers will greatly appreciate this small fix. Guaranteed to see many more smiling face in line. PLEASE PLEASE PLEASE fix this 🙏.
This place is really disappointing now. I've been coming here for here for years, telling people this was the best dispensary in the area. I don't think that's true anymore. Aside from the 1 or 2 awesome employees, this place isn't worth coming to anymore. The wait times are horrendous and seeing 5 people behind the counter, not one of which helping a customer, with at least 6 customers in line behind me, I can't justify coming back. Especially not after seeing customers get legitimately yelled at on the sales floor for being on their phone. Whatever the reason, put some signs up. Don't yell at people. It's that easy. Once I use my points for a free visit, I'm gone. I'll try Ascend or maybe the MO side of the river. This place used to care and value customer service. Bummer.