I can’t say enough about the people who work here. They are all very helpful and very kind. And the sale that are always offered really helps. Great place, I drive out of my way to go there. And I’m walking distance from one place and 10 minutes away (driving) from two others.
I like this location the staff is very helpful when I am trying to place an order and I appreciate that. However, I would suggest that you offer promotions so I can continue to come here. I sometimes go to Burbank and Tinley Park because they offer monthly promotions.
I had never been to this dispensary before but needed to stop by due to an emergency closure at my regular dispensary. Using a second medical dispensary is easy in Illinois and Windy City had easy to use online ordering. The products were well priced and I was served quickly. If Mission has any more emergency closures I will return.
In and out fast, quick and prompt service. Very friendly. Checked out really fast had a promotion going on for new customers.Extremely friendly.
Great prices but the website is so damn buggy. I ordered online, it didn’t go through for some reason. Tried it again. Still didn’t work. Had to go to the kiosk and when I went back to the line that literally had no one in it when I arrived, the line was literally out the door.
I would give this zero stars as everyone else has said it too. This location has the worst employees working for them. They do not honor the prices online & they are extremely rude. No associate would give me their name because they said they didn’t have too. I also asked for a phone number to call for file a complaint and was ignored. I will NEVER go back to this location again even if it was the last dispensary in IL. I would review customer service steps with that whole store or just fire them all & rehire a better staff. Windy City is a great dispensary but the Posen location gives me a bad taste in my mouth since my visit.
Friday at 10am absolutely no staff medical line took 20 people that came in after me while I stood in the line first person on recreation side for 1 hour while the staff chatted took breaks only 2 cashiers all while I stood there 1st in line they were absolutely the slowest without shame. There needs to be a better system in place for the weekend especially!!! I never have this issue at any other place I go to Posen is the absolute worst I will never go there again. Also people were using other people’s medical card and they still excepted it is that not illegal!??? I’ll never spend a dollar there again. The worst
The cashiers were absolutely rude and took their sweet time helping taking breaks while a line was out the door only 2 cashiers on the weekend is just poor service! Also medical cards are being used in other peoples names while they still do not have a system for the recreational line and med line. I won’t ever come back here I’d rather spend more money than deal with the staff at this location!
Everyone here is friendly and chill. If you have a question, the staff are happy to help. Can’t see myself going anywhere else as long as this place is around. Good deals too.
I have been coming to Windy City cannabis for over 4 and 1/2 years now and the service has been excellent and today one of the bartenders named red really helped me out and the manager t and Tina and the entire staff is wonderful and they've served me well and they've helped me out. So if you are on Google and you want some good marijuana come to Windy City
The staff is extremely helpful and a lot of fun! A very enjoyable experience. Wouldn't go anywhere else. Love you guys!!!❤️
I'm Always greeted with tact and professional. Thanks for your service (For a fee), but lighten Up, if you will, with respect. I think that Some of You seem a bit uptight and at times scripted. Relax, Be Happy.
Always have an amazing experience here with the staff. I have yet to run into someone not super friendly and helpful. Also knowledgeable about the product they are selling. Prices are pretty good too!
Unfortunately, picking zero Stars was not available. That is truly what they deserve . The company allowed me to be assaulted in their foyer while an employee and the "security guard" stayed safe behind the glass the whole time. They have on more than one occasion served recreational patrons ahead of me and then attempted to defend their actions instead of fixing the issues the complete disregard and disrespect ended today for me with jen from corporate conducting herself like a child with zero customer service skills I strongly recommend steering clear of this circus
Try to edibles and my daughter took one and said it worked very well. Do good business. Take your ID with you and have a great time. I don't smoke cannabis but I think the edibles is good for certain conditions and they very polite. So have a great day
I would give this pathetic place negative stars if possible, i came here for a specific strain, at a specific price as advertised on their pos website. Despite "reserving" an item, & After driving in the cold & waiting in line they tell me they're out of it, when I attempt to get a different strain they tell me they're out again, this goes on 4 times in a row in one night with 4 seperate strains, & 3 different brands! The whole time their website is advertising they have it in stock. This is beyond unacceptable, it's not hard to update a simple website, or keep track of basic inventory. Every other dispensary does it, this is clearly on purpose to lure people in there. They Repeatedly Refuse to honor their own Sales. This is not the first or second or third time this has happened to me. AVOID this place at all costs, they'll purposely keep sold out listings up on their website to trick the customers into thinking they have that in stock. What kind of store doesn't honor its own sale? I Will never come here again, despite shopping here regularly since they opened. I'd rather drive the extra distance to mission dispensary or bodyandmind dispensary & actually get the product that i reserved (and at a better price)I can't stress enough how awful this place is!!-1/5 stars.
5 star review for Yoshi giving me the best experience of 2023 in WCC with over 150 trips all which are exceptional this one is number 1 thanks friend
Terrible experience at this store. Do not shop here. I was told they didn't have what I reserved online when I showed up at the store. So basically, they either kept my stuff for themselves, sold it to one of their friends instead, or just didn't want to honor the deal. Clearly, there is something shady going at this location. I live over an hour away, and that makes it even worse. Don't waste your time with these clowns.
Waste of time. Online order not in stock. Select new items at the store with the budtendress goes in the back comes back not in stock. Week long special from 11-13-11-19 not in stock. lol. Useless dispo that doesn’t even want to honor its own specials. Haven’t come to WCC in a year now I remember why.
Maybe if the workers were to use the products they would have better attitudes ! This will be the last time I patronize this facility. On my last visit the cashier was extremely rude and today the security guard that was sitting outside was rude. Everyone isn’t suitable to work with the public.
They have the worst service ever .There's no point of putting in your order online. if their not gonna bag it up right away .once u go pick up your order it's all ready out of stock
They were nice welcoming and informative. The prices were decent compared to out west.
Don't go here. Constantly getting carts not filled up all the way, and for the price you're paying, you'll be very upset. Better off driving to Michigan for a way better price and actually filled up carts.