First time coming here, entrance is in the front where it belongs. Has great products to choose from. Building is very small, good atmosphere to be in. Zach took care of me, gave me a discount for being a new customer.
Honestly wont go anywhere else! The staff is amazing there very friendly and are willing to try to help anyway they can. Great vibe better people incredible service! Shout out to Holly for never steering me wrong and being incredibly patient with her customers keep being awesome!!
From 55 yrs smoking I'd love to toke with any member of the Pontoon Cookies branch, hands down. Love their philosophy. Good vibes. Very helpful. Help you stay on top of your perks.Product line stable, so if you find something you like it's not gone in a month. But new products all the time as well. A great selection of perks via your sales, weekday specials always ongoing granting you a special piece. They rock, my humble opinion.
Amazing atmosphere all around, the staff was very friendly. Luis in particular was very nice from the start, and very helpful as I didn’t have a clue of what I was going to get! He educated me on some stuff and the transaction was very smooth! I’ll definitely be going back again! Great customer service.
Worst product ever definitely got finessed here for sure definitely not real product this is thca I was advertised thc that’s why you can’t see anything but on the tablet until after you pay smh truly disappointed I do not get bud from gas stations I travel for a living and have visited every state with legal rec dispensers this cookies is a fraud is not selling any product like la or San Diego this stuff may as well be in a vape shop has no scent and doesn’t do the job spent almost 200$ here to not even get buzzed
Loved my experience here. All staff members were friendly. Zach was super knowledgeable and helped us get exactly what we needed!
Worst product ever definitely got finessed here for sure definitely not real product this is thca I was advertised thc that’s why you can’t see anything but on the tablet until after you pay smh truly disappointed
Been going here since they opened. Love their products and their prices. Will always keep going back. Workers are great and never had an issue. Holly works hard and she always is working hard. When I go there. I would recommend going there
Excellent staff & quality products. 10/10 would recommend to anyone in the area or just passing through. Go check them out! 😎
Great staff with familiar faces!! 😉Reasonably priced goods in a clean and open space. Asked for variety, and wasn't let down!! Good times at the Halloween party, everyone had a blast!!
Best dispensary I have been to in Illinois just because of the people that work there and the good prices. Super knowledgeable as well I’ve had about 15 people try to explain to me my question and Zach and Luis finally made it click.
Good customer service and great deals sometimes
Went on a Wednesday and was happy with the Wednesday wheel product and Jake was extremely helpful very impressed with the store and location only sad thing is it's not a medical store but that isn't their fault it's the governors but other than that I'll definitely be back extremely impressed
Everyone is super knowledgeable and friendly!Today we had sarah helping us out and she was amazing, and super patient with us!We also had the pleasure of meeting the general manager Mike. He was very friendly and all around seemed to be a pretty good guy!We really have enjoyed every single experience we have encountered with this location! We will definitely be back!
Staff was incredibly knowledgeable and helpful with my visit. 1st time there and was impressed with cleanliness and efficiency. Sarah Jane is the bees knees at Cookies!
Nice, clean, & organized facility with quality products and friendly staff!! My favorite is named Sarah!! She’s always smiling and has a great energy!! She always has the best recommendations 😊
Over priced and limited selection. The staff was friendly and welcoming. Your better off to shop at Windy City or Green Temple. They have a better rewards program and daily deals.
I recently visited Cookies Dispensary, and I must say, it exceeded all my expectations. From the moment I walked in, I was impressed by the clean, modern, and welcoming atmosphere. The shop was well-organized, making it easy to browse through their extensive selection of products.
PRICES WAY TOO MUCH! I'm from California, Great Weed, Illinois adds ingredients I don't want either. Missouri has been very good.
It was great it was not a long wait time really well we had a long line cuz it was great grand opening but they handle us quickly they gave us bonus gifts for the way football very nice environment of professional environment inside and out .
I love this place! I don't get the hate. First time I went, I was indecisive and the budtender made awesome recommendations that I buy over and over now. Weed is pricey. Just is what it is for a fairly new legal and highly taxed product. I'd absolutely recommend this joint 😎
Staff is pretty cool. Yes, it's a little pricey but just like any other newly opened business, there are kinks to work out. My budtender was Zach and he seems to be doing a great job from my point of view.
Amazing management, best employees in the cannabis industry, state of the art facility. 🔥 strains that are packaged no longer than 70 days, so you know it's some fresh buds. Highly recommend this place over Ascend in Collinsville