I can't say enough great things about this business. The prices are decent, the selection is endless, and the staff is soooo knowledgeable and friendly. Special shout out to Timber for your help on finding the perfect blend for me. Will definitely be back!!
Awesome place to shop. The staff is very helpful. Just explain what it is you are looking for, and they probably have it. Wish I had more money to try everything!!
Very friendly staff from the time you come in the door to the time you leave they are willing to answer questions all in all I give him a five star keep up the good work Chris he was very helpful
Derek was awesome! Extremely helpful and listened to all my concerns and issues. He explained the products he was recommending and why he thought they would help me and asked me to come in and tell him how I was doing. Great customer service!
Everyone is always super friendly and helpful at this location. I struggle with social interactions, but the atmosphere here lessens my anxiety. Melissa helped me today and was very pleasant to work with. Thank you, everyone!
Very pleasant staff and very knowledgeable people who are willing to share their experiences with others
One of the best dispos I've been to knowledgeable staff and very friendly 5 stars for sure
Great and friendly staff that are always willing to help and share information. They always have good deals and help with any issues you have!
I was helped by Emily on my last visit. She was very helpful and kind. Decent rewards program and awesome inventory Will be coming back.
Nuera Pekin has the best staff! Emily and everyone else are always super helpful!
I like coming to New era and Pekin, everyone is very friendly and helpful great customer service
I want to thank Chris Wagner for his excellent advice on what I needed. He had my order ready in no time and he was very pleasant to talk to.
No point in pre-ordering anymore, you never get what your order. The website will say sativa, indica, or hybrid and it is never the same at the actual store. Never had this problem when they first opened and now it is a common problem. The staff is helpful, but I dont love hearing all the excuses about the website. It feels shifty and shady. This time I got the wrong product and the wrong price because of a website glitch. Then they tried to make me feel like I was getting a special price and I actually paid $13 more than what the website quoted me.
Alaina was an amazing lady, she helped me choose out the perfect strain that worked best for me. Took her time explaining the differences, not a lot of customer service like hers! When you top in ask for Alaina
My favorite location! Friendly staff and good prices! All around a good place:)
Jesse strange was great very friendly and got me what I needed I been here for a year and this place is the best
Live this place everyone's always friendly! Chris W. Can help you find what you need and with tge biggest smile too! They're fantastic!
Great staff. Good price and selection. Trinity does have dedicated pre-order lanes. Have you all considered doing this. It doesn't seem like many do, and I'm starting to wonder what the point of having it is here.
I enjoyed the visit, it was my first time buying legal cannabis. Everything was good, except I think my cartridge was a little low, like it leaked out. I'm not sure exactly if this possible.
Had an issue keeping me from picking up my order during the day of a sale. When I called to talk to someone about it, they informed me that the sale might still be going on and when I asked if they could check the products so I knew if I had to reorder something different or could get what I ordered they took me name. After that they informed me that they would extend my order to the next day and did not touch on the sale any further even though I specifically asked to check the products. That implied that since my order was extended, I would still receive the price I was given on the website. When we went to pick it up the next day and was told that they were no longer on sale and they refused to honor the price. If I had known that previously like I was trying to inquire about, I would have found an immediate solution instead of waiting until the next day with a false sense of security.
Product is good with a nice selection. Staff was helpful.
I love going into your facility everybody is always so friendly helpful and very well informed about the product that you guys distribute. I have been going to that facility since opening day and not one time have I ever had a bad experience. Great selection everything A+ all the way around
The staff are always so kind. They’re patient with a smile as well. I never have any problems ordering like I would trying to get fast food. I can use my communication cards with ease to order. I can see on the screen when discussing an order to assure I’m getting what I need. The entire venue is wheelchair accessible too as it’s all flat surfaced. The walls are not overly white anymore and it’s really amazingly designed. It’s easy to see inside as well as the products displayed inside. It’s like a little home and we’re all welcome to the family.
Every time I go in, I’m always greeted with a friendly smile. The workers are always so helpful and nice. This is probably the only dispensary I will go to now since they offer an awesome rewards program and great deals! Highly recommend
Iv always loved this place. Come here very often for edibles and am always greatest with smiles and jokes. Today Sydney helped me and cheered me right up. She was very helpful and made sure I got the good deals I needed. Will always recommend this place. There's also this girl that usually has pink hair. A couple piercings. Sadly I don't remember her name but I LOVE seeing her when I come in. She's super nice and great at her job.