Verilife Dispensary in Ottawa, IL
Andrea S.
1725503118
Great costumer service as always Krystal was her name today. She told me about the deals they had and it saved me money and I got to bring home more then expected. Very good prices. I love shopping there.
Jill K.
1725333490
Krystal was fantastic! Very knowledgeable. She answered all my questions. Other staff were equally friendly. Even let me know a product was on sale so I could get double without paying paying double. Always an great atmosphere without making you feel dumb for asking questions.Thanks Krystal and others! ✌️
Ashley B.
1725107115
Jeni is always such a delight to see behind the counter! She always makes sure I know about the deals you guys have going on and any new products she thinks would be a good fit for me. Always walk out with the best experience when she is my budtender!
Mary G.
1725069328
I have always had a pleasant experience, the employee's are always helpful and friendly. The one employee who really stood out was Jeni Sterchi. She was not only helpful and friendly. But she was also knowledgeable and knew exactly what I wanted. Any business would be lucky to have an employee like her. I hope to see more of her in the future.
Morgan H.
1724713247
Noland (he has really fun purple hair) provided amazing, kind, helpful, informative service for our experience. Highly recommend asking for him if you're stopping in!Definitely deserves a raise or promotion for his customer service. 😁
Rachel G.
1720734147
Great, friendly and knowledgeable bud tenders can’t say nothing wrong about any of them.It would be nice to have a 3rd register for medical.I waited a good 10 minutesBut all in all a nice place w great deals!!
Bryan O.
1720115237
They have some of the best deal and the staff are very patient with me always adding on to my order. Nolund S. is great with putting up with me. Only 4 stars though because I think your point system could be better.
Teffini C.
1719928885
Nathan hooked me up! Med patients go before 9am for the extra discount! Brand new beautiful store. A must see.
Rebecca P.
1718899032
Jeni was fabulous! She helped me get my order together and cashed out. She informed me about the recent move after I noted the changes from last time being there. She also invited me and my friend to the grand opening and told us the info about the events of the day! She makes me glad to return again!!
Kaycie S.
1716766742
Loved our experience at Ottawa Verilife thanks to Austin H.! I've never been to a dispensary before and he helped make the experience simple and quick! There were so many options I didn't even know what I was looking for, but he helped me find the perfect bud for myself, And kept me under my budget! Thanks again Ottawa Verilife and thanks again Austin for the help! Well definitely be back for more 💖
Jakob K.
1716320860
I came here after usually going to stash and was very impressed, the store was very welcoming and had wonderful displays. Paige was simply fantastic she was very helpful and informative about their rewards programs and assisted me in signing up. If you’re looking for a great place to start getting into the hobby here’s where you want to go with the people who want to help you!
Cruz T.
1715997104
Paige was so nice and helpful, I came up to her cash register and she said , " Happy 420 , with a smile , "she confirmed my online order and explained the door buster purchase. And asked Me if she could help me with anything else. Paige has excellent customer service skills and I really appreciate it , thank you paigy🤗
Zacaria A.
1715662534
I walked in and didn’t know what I was looking for but knew the effects I wanted… Austin helped me out and helped me find a product that worked BETTER than I was expecting! Austin was wonderful kind and very well learned and taught me a lot about their products and next time I’m there I will definitely be asking for his help and recommendations again! He was very polite and kind hearted and I will be returning with my business and more money specifically because of him!!! Such a good experience and the store is very nice as well as all the staff! Everyone was great but Austin stood out to me… 100000/10 overall rating for the store and everyone in it! They’ve made me a regular now!:):):)
Justin F.
1715649360
always a good vibe. super helpful staff when it comes to telling you discounts and new arrivals. easy to enter as well, doesn't feel so pressured like others. love the people here
Jacob C.
1714145765
Came in for a half ounce left with 14 more grams. Paige hooked me up with a cheaper price and more flower. She was a delight to deal with. 10/10 service. Now that's quality 👌
Edward M.
1713924965
The entire staff was great. Excellent experience tonight. Austin, Diego, Jeni, Ben, Paige, Jess, Erica, Rob, Cody, Jasmine Ryan, Jake, Rachel were all so friendly and helpful. They really helped me understand a new product I am trying out this time.
Cruz T.
1713626178
Paige was so nice and helpful, I came up to her cash register and she said , " Happy 420 , with a smile , "she confirmed my online order and explained the door buster purchase. And asked Me if she could help me with anything else. Paige has excellent customer service skills and I really appreciate it , thank you paigy🤗
Benjamin J.
1713549547
Amazing deal always now and it’s so nice to see.. Ottawa store definitely has it rockin.. process is super quick, easy when you order online, people are so nice there and my man Cody.. what a dude!!! Thank you Cody for the great help on 4/19
Kathy
1713490950
Shannon assisted me. She was very professional, thorough and kind. I loved the t-shirts also.Looking forward to seeing the new place when they move. ☮️Thanks Verilife!I’ll be back😊
Kathy P.
1713280597
This place is soo helpful and organized. I love this place, especially Jess today! Jess helped me out and saved me money today too! AND... she does it all with a smile. Thanks Jess for your help today. You are the best girl
Michael W.
1713030227
Cody A. was the most upbeat and friendly human interaction I have ever had in my entire life.Today was my birthday and seeing this man was the biggest present I could have ever received.I am truly blessed to walk the earth at the same time as this man.Please check out verilife, great prices, great humans, great herbal essence.10/10 would recommend
Sonia K.
1713015559
I've been going to Verilife for a couple years now. I'm always getting great deals and they are helpful with offering suggestions if I'm not sure what I am looking for. Cody is my absolute favorite⭐️ This last time Cody wasn't there, but Chris helped out and got me a great deal. Thanks guys! ⭐️⭐️⭐️⭐️⭐️
David F.
1711994906
First time there, pretty simple and easy. Quick and not too bad of a line either thanks to Paige helping me and my Step Dad get in and out. Super helpful great place to shop at.
Christina Y.
1711899262
Love the staff, THEY ARE NOT the issue! The low rating is due to the lack of availability of affordable medical options, the genuine lack of follow through from this company to discuss things. Verilife responded to me once upon a time, but when I followed up by reaching out to their contact info I was given, NEVER did they answer my multiple attempts to reach out. Maybe with a new review, they will ACTIVELY interact with me instead of blowing me off. We shall see...
Paul L.
1711810189
An absolute positive experience. I was hooked up with a great deal, so thank you to Paige. Definitely know how to brighten a dull day. Made my week. Thanks again!
Niko C.
1711113865
I’ve been going to this store for about 6 months regularly and it’s very convenient, usually pretty fast and very nice staff. Prices are pretty good (for Illinois lol). I order online and am able to quickly get in, get my stuff and get out. I wish i knew the names of more of the staff because they do such a great job but Cody helped me this last time and he was wonderful. I would recommend this dispensary.
Tricia D.
1710656713
Stopped in Saturday, they where super busy ! But Cody was the Man! He did great i was watching him check IDs, answering phones, helping with the tablets and then ended up in the back running a register when the line was almost out the door! He's always so personable and a great help! Thanks again
Steffanie J.
1704675527
I had a great time seeing the old crew! Chris was quick to check my ID and check me in. Jake helped with the sale 2 grams of crumble for $60! Paige helped cash out my transaction and It was nice to see you Girl!!! I also seen John doing a great job as always!
Andrew C.
1704405383
The staff definitely is the biggest reason for the rating and review. Otherwise it’s kind of a DMV with security feels, which has been most places in IL to be fair. Ashley pops out as an all star. I have really bad social anxiety coupled with hearing loss from military service and she’s very attentive and informative.
Brant D.
1702520655
Darcy was great! i had a few questions regarding the products and she was glad to assist and did it with a smile! i appreciate Darcy and her help making my experience amazing
Jason G M.
1702485526
*** UPDATE*** Jerry Ann greeted me promptly at 9am with an open door and a friendly hello .It's apparent everyone loves their job and is happy. Ashley and Erica were absolutely the best and helped me for the majority of my stay in the area! I will be back and look forward to my next visit with everyone . See you all around Christmas.Staff is super friendly and helpful. Sometimes there's a line but it moves swiftly. I can't complain about the prices as those are mostly governed by the state but the sale prices here are the way to go. I would like to mention I've been back home for a week and have went to many stores with much disappointment, this establishment seems to be The shining light of Ottawa a friendly helpful staff. All the other businesses in the area should look to you guys as a model for customer service. In my opinion in my opinion everyone at this establishment deserves some kind of bonus for doing good work and being friendly I want to thank you guys for making at least this portion of my visit pleasant 💕
Jason G M.
1701448504
Staff is super friendly and helpful. Sometimes there's a line but it moves swiftly. I can't complain about the prices as those are mostly governed by the state but the sale prices here are the way to go. I would like to mention I've been back home for a week and have went to many stores with much disappointment, this establishment seems to be The shining light of Ottawa a friendly helpful staff. All the other businesses in the area should look to you guys as a model for customer service. In my opinion in my opinion everyone at this establishment deserves some kind of bonus for doing good work and being friendly I want to thank you guys for making at least this portion of my visit pleasant 💕
Mari F.
1698070716
The staff is always very friendly and helpful. They let me know when I can get a better deal and I really appreciate that. Also Jessica turned me onto formula 420.
Mike F.
1696096817
I had the most amazing experience with Ashley M. Actually I always do. She’s so friendly and always makes me feel welcomed. It’s nice to see someone like what they do and be exceptional at it!
Lauren W.
1694997151
Paige was very helpful and made sure to give me the best deals they had! She took her time, recommended product, and had me in and out in no time. I was able to get all of the product and was provided excellent customer service.
Claire V.
1694794433
My girl Erica ALWAYS provides the best customer service and maintains the best attitude. She asks questions regarding products I’ve bought to grow her knowledge and provide better recommendations for other patients and customers. All of the staff at Verilife are great, but Erica truly elevates my experience. Thank you for all you do!
The F.
1692473926
Have been coming for a few months now, and am always impressed by the efficiency and quality of service from staff, being kind and helpful. I particularly advise ordering online in advance for speed of service, and I’m sure that they appreciate it. Today I was in and out in under five minutes from the door check to Hanna(h)‘s great service.
Zina A.
1686857330
I would rate it a negative 5 if I could. Be prepared to wait in line (even if you’re medical or pre order) and the employees can give you a bad experience if you prefer being treated respectfully and expect professionalism. I pre ordered medical and ended up waiting for 30 min before having a terrible experience because the girl that checked me out was a total beeyoch. If you’re checking reviews- they all sound the same. Leads me to believe they asked people to submit them or the employees themselves are writing the reviews. Worst dispensary I’ve been to and I’m from Chicago
4100 Columbus St
Ottawa, IL 61350
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CLOSED
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Payment Methods:
Cash Only
ATM Available On Site
Dispensaries Nearby
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ABOUT THIS DISPENSARY
Verilife, located at 4100 Columbus St in Ottawa, is open to serve the cannabis community.
Medical: Yes
Recreational: Yes
Delivery: No
Before this dispensary could open, it was licensed by the state.
Product types and availability can vary from store menu to store menu, depending on demand. If Verilife in Ottawa does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card, if needed, is universally accepted at any dispensary in Ottawa.
Purchasing Marijuana Products at Verilife
Preparation Helps: See what’s available ahead of time. If Verilife in Ottawa online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.
Low tetrahydrocannabinol (THC) cannabis with higher CBD products are generally available to patients as well who prefer the non-euphoric effect.
Contact the dispensary if you encounter product-related issues or problems. Verilife has a policy & procedure for this.
Please enjoy the menu products from this dispensary responsibly!
To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.
What People Are Saying
Andrea S.
1725503118
Great costumer service as always Krystal was her name today. She told me about the deals they had and it saved me money and I got to bring home more then expected. Very good prices. I love shopping there.
Jill K.
1725333490
Krystal was fantastic! Very knowledgeable. She answered all my questions. Other staff were equally friendly. Even let me know a product was on sale so I could get double without paying paying double. Always an great atmosphere without making you feel dumb for asking questions.Thanks Krystal and others! ✌️
Ashley B.
1725107115
Jeni is always such a delight to see behind the counter! She always makes sure I know about the deals you guys have going on and any new products she thinks would be a good fit for me. Always walk out with the best experience when she is my budtender!
Mary G.
1725069328
I have always had a pleasant experience, the employee's are always helpful and friendly. The one employee who really stood out was Jeni Sterchi. She was not only helpful and friendly. But she was also knowledgeable and knew exactly what I wanted. Any business would be lucky to have an employee like her. I hope to see more of her in the future.
Morgan H.
1724713247
Noland (he has really fun purple hair) provided amazing, kind, helpful, informative service for our experience. Highly recommend asking for him if you're stopping in!Definitely deserves a raise or promotion for his customer service. 😁
Rachel G.
1720734147
Great, friendly and knowledgeable bud tenders can’t say nothing wrong about any of them.It would be nice to have a 3rd register for medical.I waited a good 10 minutesBut all in all a nice place w great deals!!
Bryan O.
1720115237
They have some of the best deal and the staff are very patient with me always adding on to my order. Nolund S. is great with putting up with me. Only 4 stars though because I think your point system could be better.
Teffini C.
1719928885
Nathan hooked me up! Med patients go before 9am for the extra discount! Brand new beautiful store. A must see.
Rebecca P.
1718899032
Jeni was fabulous! She helped me get my order together and cashed out. She informed me about the recent move after I noted the changes from last time being there. She also invited me and my friend to the grand opening and told us the info about the events of the day! She makes me glad to return again!!
Kaycie S.
1716766742
Loved our experience at Ottawa Verilife thanks to Austin H.! I've never been to a dispensary before and he helped make the experience simple and quick! There were so many options I didn't even know what I was looking for, but he helped me find the perfect bud for myself, And kept me under my budget! Thanks again Ottawa Verilife and thanks again Austin for the help! Well definitely be back for more 💖
Jakob K.
1716320860
I came here after usually going to stash and was very impressed, the store was very welcoming and had wonderful displays. Paige was simply fantastic she was very helpful and informative about their rewards programs and assisted me in signing up. If you’re looking for a great place to start getting into the hobby here’s where you want to go with the people who want to help you!
Cruz T.
1715997104
Paige was so nice and helpful, I came up to her cash register and she said , " Happy 420 , with a smile , "she confirmed my online order and explained the door buster purchase. And asked Me if she could help me with anything else. Paige has excellent customer service skills and I really appreciate it , thank you paigy🤗
Zacaria A.
1715662534
I walked in and didn’t know what I was looking for but knew the effects I wanted… Austin helped me out and helped me find a product that worked BETTER than I was expecting! Austin was wonderful kind and very well learned and taught me a lot about their products and next time I’m there I will definitely be asking for his help and recommendations again! He was very polite and kind hearted and I will be returning with my business and more money specifically because of him!!! Such a good experience and the store is very nice as well as all the staff! Everyone was great but Austin stood out to me… 100000/10 overall rating for the store and everyone in it! They’ve made me a regular now!:):):)
Justin F.
1715649360
always a good vibe. super helpful staff when it comes to telling you discounts and new arrivals. easy to enter as well, doesn't feel so pressured like others. love the people here
Jacob C.
1714145765
Came in for a half ounce left with 14 more grams. Paige hooked me up with a cheaper price and more flower. She was a delight to deal with. 10/10 service. Now that's quality 👌
Edward M.
1713924965
The entire staff was great. Excellent experience tonight. Austin, Diego, Jeni, Ben, Paige, Jess, Erica, Rob, Cody, Jasmine Ryan, Jake, Rachel were all so friendly and helpful. They really helped me understand a new product I am trying out this time.
Cruz T.
1713626178
Paige was so nice and helpful, I came up to her cash register and she said , " Happy 420 , with a smile , "she confirmed my online order and explained the door buster purchase. And asked Me if she could help me with anything else. Paige has excellent customer service skills and I really appreciate it , thank you paigy🤗
Benjamin J.
1713549547
Amazing deal always now and it’s so nice to see.. Ottawa store definitely has it rockin.. process is super quick, easy when you order online, people are so nice there and my man Cody.. what a dude!!! Thank you Cody for the great help on 4/19
Kathy
1713490950
Shannon assisted me. She was very professional, thorough and kind. I loved the t-shirts also.Looking forward to seeing the new place when they move. ☮️Thanks Verilife!I’ll be back😊
Kathy P.
1713280597
This place is soo helpful and organized. I love this place, especially Jess today! Jess helped me out and saved me money today too! AND... she does it all with a smile. Thanks Jess for your help today. You are the best girl
Michael W.
1713030227
Cody A. was the most upbeat and friendly human interaction I have ever had in my entire life.Today was my birthday and seeing this man was the biggest present I could have ever received.I am truly blessed to walk the earth at the same time as this man.Please check out verilife, great prices, great humans, great herbal essence.10/10 would recommend
Sonia K.
1713015559
I've been going to Verilife for a couple years now. I'm always getting great deals and they are helpful with offering suggestions if I'm not sure what I am looking for. Cody is my absolute favorite⭐️ This last time Cody wasn't there, but Chris helped out and got me a great deal. Thanks guys! ⭐️⭐️⭐️⭐️⭐️
David F.
1711994906
First time there, pretty simple and easy. Quick and not too bad of a line either thanks to Paige helping me and my Step Dad get in and out. Super helpful great place to shop at.
Christina Y.
1711899262
Love the staff, THEY ARE NOT the issue! The low rating is due to the lack of availability of affordable medical options, the genuine lack of follow through from this company to discuss things. Verilife responded to me once upon a time, but when I followed up by reaching out to their contact info I was given, NEVER did they answer my multiple attempts to reach out. Maybe with a new review, they will ACTIVELY interact with me instead of blowing me off. We shall see...
Paul L.
1711810189
An absolute positive experience. I was hooked up with a great deal, so thank you to Paige. Definitely know how to brighten a dull day. Made my week. Thanks again!
Niko C.
1711113865
I’ve been going to this store for about 6 months regularly and it’s very convenient, usually pretty fast and very nice staff. Prices are pretty good (for Illinois lol). I order online and am able to quickly get in, get my stuff and get out. I wish i knew the names of more of the staff because they do such a great job but Cody helped me this last time and he was wonderful. I would recommend this dispensary.
Tricia D.
1710656713
Stopped in Saturday, they where super busy ! But Cody was the Man! He did great i was watching him check IDs, answering phones, helping with the tablets and then ended up in the back running a register when the line was almost out the door! He's always so personable and a great help! Thanks again
Steffanie J.
1704675527
I had a great time seeing the old crew! Chris was quick to check my ID and check me in. Jake helped with the sale 2 grams of crumble for $60! Paige helped cash out my transaction and It was nice to see you Girl!!! I also seen John doing a great job as always!
Andrew C.
1704405383
The staff definitely is the biggest reason for the rating and review. Otherwise it’s kind of a DMV with security feels, which has been most places in IL to be fair. Ashley pops out as an all star. I have really bad social anxiety coupled with hearing loss from military service and she’s very attentive and informative.
Brant D.
1702520655
Darcy was great! i had a few questions regarding the products and she was glad to assist and did it with a smile! i appreciate Darcy and her help making my experience amazing
Jason G M.
1702485526
*** UPDATE*** Jerry Ann greeted me promptly at 9am with an open door and a friendly hello .It's apparent everyone loves their job and is happy. Ashley and Erica were absolutely the best and helped me for the majority of my stay in the area! I will be back and look forward to my next visit with everyone . See you all around Christmas.Staff is super friendly and helpful. Sometimes there's a line but it moves swiftly. I can't complain about the prices as those are mostly governed by the state but the sale prices here are the way to go. I would like to mention I've been back home for a week and have went to many stores with much disappointment, this establishment seems to be The shining light of Ottawa a friendly helpful staff. All the other businesses in the area should look to you guys as a model for customer service. In my opinion in my opinion everyone at this establishment deserves some kind of bonus for doing good work and being friendly I want to thank you guys for making at least this portion of my visit pleasant 💕
Jason G M.
1701448504
Staff is super friendly and helpful. Sometimes there's a line but it moves swiftly. I can't complain about the prices as those are mostly governed by the state but the sale prices here are the way to go. I would like to mention I've been back home for a week and have went to many stores with much disappointment, this establishment seems to be The shining light of Ottawa a friendly helpful staff. All the other businesses in the area should look to you guys as a model for customer service. In my opinion in my opinion everyone at this establishment deserves some kind of bonus for doing good work and being friendly I want to thank you guys for making at least this portion of my visit pleasant 💕
Mari F.
1698070716
The staff is always very friendly and helpful. They let me know when I can get a better deal and I really appreciate that. Also Jessica turned me onto formula 420.
Mike F.
1696096817
I had the most amazing experience with Ashley M. Actually I always do. She’s so friendly and always makes me feel welcomed. It’s nice to see someone like what they do and be exceptional at it!
Lauren W.
1694997151
Paige was very helpful and made sure to give me the best deals they had! She took her time, recommended product, and had me in and out in no time. I was able to get all of the product and was provided excellent customer service.
Claire V.
1694794433
My girl Erica ALWAYS provides the best customer service and maintains the best attitude. She asks questions regarding products I’ve bought to grow her knowledge and provide better recommendations for other patients and customers. All of the staff at Verilife are great, but Erica truly elevates my experience. Thank you for all you do!
The F.
1692473926
Have been coming for a few months now, and am always impressed by the efficiency and quality of service from staff, being kind and helpful. I particularly advise ordering online in advance for speed of service, and I’m sure that they appreciate it. Today I was in and out in under five minutes from the door check to Hanna(h)‘s great service.
Zina A.
1686857330
I would rate it a negative 5 if I could. Be prepared to wait in line (even if you’re medical or pre order) and the employees can give you a bad experience if you prefer being treated respectfully and expect professionalism. I pre ordered medical and ended up waiting for 30 min before having a terrible experience because the girl that checked me out was a total beeyoch. If you’re checking reviews- they all sound the same. Leads me to believe they asked people to submit them or the employees themselves are writing the reviews. Worst dispensary I’ve been to and I’m from Chicago
