Melissa was wonderful! Informative, kind, and so easy to talk to! Every time I come here I get such an incredible deal. With the combination of the savings and the environment along with the support from the staff, this place will have me coming back no question about it!
This location is always a pleasant experience. Not just for the product, but because of the employees working there as well. The employees at Mt. Vernon Thrive, are fantastic at making the overwhelming choices seemingly convenient and easy for me as a customer while catering to my preferences. From the security, check in desk, the employees on the floor helping with products, and who checks you out - I can’t say enough that I leave with a smile on my face every time. I’m glad today that Melissa and Dustin gave me the QR code today to leave a review. Great establishment! Highly recommend.
First time in the store. The staff was awesome! Naomi especially was exceptional and saved me over $100 as she realized I was a new customer and recommended I sign up for the loyalty program. She was very helpful in answering all my questions and made sure that I had all the necessary accessories I needed before leaving the store. Thank you again for an awesome experience! I recommend asking for Naomi for any help.
I love going here. For recreational it's good variety of selections.I have my medical card though the closet place for medical are at least a fifty minute drive.When you're disabled it's not easy.So I'm thankful I can have access to pain relief without having to drive there and back again.
Very convenient location, parking lot available (cars only). Had a pleasure to deal with Dylan & Jeremy. Extremely polite and knowledgeable, the weight was less than five minutes, and that is only because I changed my mind and they had to change the product. Definitely recommend this place.
The staff was very helpful. We checked out with Naomi and she was so nice and did a great job at explaining different products to us!
I stopped in to check things out and make my first purchase. Mandy helped me out. She was super nice, knowledgeable and very helpful. She made my first dispensary experience so easy!
Normally i have a wonderful experience but today i didn’t even feel welcomed .I handed the lady my license and she slammed it back on the counter and was speaking so low until the donation part came up which i normally round up my total to the nearesr dollar but not today her attitude was so poor i just wanted to leave. I wish i knew the other names of the employees because they are wonderful and joke with me all the time but today was very disappointing it was an older lady with two grey braids . i hope i never have her as my cashier again .
Naomi is fantastic. She was efficient and gave me great details about products I had questions on.Also love Thrives service all around all friendly and awesome staff.
Love this place! Everyone is so helpful and friendly, especially Amanda and James, who were patient and kind. I had a bunch of questions. Both of them listened and gave great recommendations. Can't recommend Thrive highly enough.
Zeppelin Wade is the best person there!! She is so dedicated and sweet! She made sure I got all that I needed and even recommended some new products to me (which were amazing btw)! She had such a welcoming and warm attitude! I’d love it if Zeppelin would take care of me each and every time!
I went in a little overwhelmed because of all products.. but an associate named Zeppelin must've seen that I looked confused and offered to help. She was extremely helpful and I am very pleased with all of the products she recommended! I am very satisfied and will definitely be back!
I always come here ever since they open they have great prices and always have awesome deals. The employees are amazing always there to help if you need it. Strongly recommend…
The employees are alright! I will not return due to the over priced products. A simple bag of gummies should never cost $35 for 100mg complete rip off in my opinion. If you’re wealthy and don’t mind spending a fortune this is the place for you. This pictured was a little over $200 🤦
It was a long drive but well worth it. A very organized business with excellent employees. Caitlin and Amanda we're very knowledgeable, helpful and respectful. They listened to our wants and needs and helped us make the right choice in Thrives products. The product is most excellent, the whole experience top notch. Thank you Caitlin and Amanda! And all the staff from the front door gentlemen to check out.
I was very impressed with this dispensary. We have our preferred dispensary near home but we were passing through and made the great choice to stop in! Melissa was extremely helpful in her explanations as well as saving us a lot of money by having us sign up for their rewards program.We will definitely be making trips to Mount Vernon now to visit again!
Amanda is always a pleasure to see! She does such an amazing job making sure we get what we need and making us feel welcome! My husband and I have coming to this place for almost 2 years and look forward to it every time we come and pick up our green because Amanda always puts a smile on our face!
I recently had the pleasure of visiting Thrive in Mt. Vernon, IL and I must say, my experience was truly exceptional. Upon arriving, I was greeted by the friendly and welcoming face of Dani, one of the employees at Thrive. From the moment I walked in, Dani's warm smile and positive energy made me feel right at home. She went above and beyond to make sure I was comfortable and taken care of during my visit. Not only was she incredibly nice, but she also displayed a high level of professionalism and knowledge about the products and services offered at Thrive. She patiently answered all of my questions and provided valuable recommendations based on my individual needs. I was thoroughly impressed by her attention to detail and dedication to providing top-notch customer service. It's clear that Dani takes pride in her work and truly cares about the satisfaction of her customers. Her positive attitude and exceptional customer service truly enhanced my experience at Thrive. I highly recommend anyone visiting Thrive in Mt. Vernon to seek out Dani for an outstanding and enjoyable experience. Thank you, Dani, for making my visit to Thrive a memorable one. Keep up the amazing work! Heck, everyone was nice, friendly and professional!
I absolutely love coming to Thrive! They always have excellent customer service. I really enjoy seeing Amanda W, she is very sweet and makes me want to continue coming back!
I had a great experience. The lady that helped me was very friendly and knowledgable. It was a clean and professional facility. I thought these folks were fantastic! Will definetly be back.
Very helpful staff, alot of different stuff to choose from.
Friendly service. Engaging employees to assist you if needed. Fast service with more checkout lanes now. Like 6 lanes. Usually wait 10mins or less. Rare busy times I waited 45mins.
Very cool place, from the guys working the front door to the staff behind the counter all very friendly and helpful, keep up the good work..Good product w/great prices..
This place is awesome! It’s a very well organized and clean environment with an incredible variety of products to suit your needs. Ask for Antonio. He’ll get you exactly what you need.
They will kick you out for accidently dropping an f bomb, but they do have weed. Pretty straightforward ordering and pickup. All prices are inflated about 100%, but, if you were born since 2000, you wouldn't know that. Hopefully we can get rid of all these soon and deregulate so everyone can grow their own. Sometimes their shake has viable beans!
Very glad we stopped by this dispensary! The place was awesome, everyone from check in to getting checked out all had amazing vibes, very friendly and helpful. Shoutout to DJ for taking great care of us yesterday! Ashley was also a delight to speak with, 10/10 recommend if you’re in the area or stopping through, you’re silly if you don’t stop here.
Excellent customer service! This location offers a wide variety of flavors and strengths that you're bound to find something that will uplift your spirits. Extremely clean, extremely organized and extremely knowledgeable staff. There are reading materials throughout so as to help better serve the customers in making the best decision. Seamless and friendly checkout.I will most definitely visit this location again.