Not happy with my last three visits. They keep screwing people on their points and jacking up prices even though they are falling.Very disappointed and dissatisfied!
Great deals but the staff are what makes this my go to place. They're personable, knowledgeable, and so friendly!!
The employees know their products and are super helpful. It was a great experience. I will return for my next visit.
I always order through the app. I'm a caregiver for my brother who is a disabled veteran. They tell me I do not have to mark the veteran discount but I always do as they say it's in the computer and it always rings up. Even if I forget to add that. I go through the drive-thru today I knew how much his order was and I'm told it's more than what I had handed the person in cash. I said I don't believe that's correct because he is a veteran. Could you please look at that instead of asking me for more money so the gentleman went back inside as I went through the drive-thru and he said the computer wasn't working and wasn't taking any discounts off and I was correct and he said he was sorry but I'm not understanding how the computer forgot that he was a veteran as we've been a member for so long but he rightfully made it right was very pleasant and apologetic just questioning what's going on in there? Computer glitch or human error?
CONSUME Employees are very intuitive about the product that they are selling and if you are not Knowledgeable! No problem I’m turning 67 and the sales person ask what you need and I am always surprised that they are always empathetic with you as a customers 🇺🇸 !
Great wonderful helpful employees so so nice only place where I will take my business.
Local store.Love the energy of the staff. Always helpful and so polite.Great atmosphere and very clean.Good prices!Membership rewards available if you sign up.Definitely recommend!
Store is normally pretty busy. Good staff. However they have issues with restocking concentrates. They will restock the way over priced $60 for a gram (plus tax) but they won't stock any of the still over priced $45 a gram. Cmon now:edit: Brought up to 4*, 3 feels a bit harsh. Staff is 99% always helpful and nice. Products pricing isn't the greatest....but I guess that's the state of Illinois. Still consume is much better than Thrive, and they are on par with blyss.
The staff was awsome. Me and my wife really appreciate the time they took to explain and suggest different products.We will definitely be back
Fast friendly service, excellent product’s. Will be buying more
I love going here, it's a nice friendly environment, employees there seem to love doing their jobs. Sometimes their computers are super slow, so it's easier to order online.
Friendly and helpful staff. Great medical prices. Separate waiting area for medical. Daily deals posted on their website. 30% off first visit when you sign up for rewards.
My spouse has been coming here for a couple years and just about every visit the cart must be emptied and he leaves paying the same amount but less product. It also gets time consuming. There are always excuses to not give discount or not get his member benefits. The last two times, after bringing this up (actually recording from car) they are spot on and gave us the 40 off for 4 but before that-nope. Also, open bag and check expiration date before leaving. Thrive may seem more expensive but it has better staff and no drama.Beyond Hello and Codes give great military discounts -- and I wasnt humiliated when I attempted to purchase with discount like I did at Consume Marion & got a gathering to tell me I dont get the discount cause I am not military. Thats cool. It could have been done more gracefully but no worries.
Staff are cool and nice! But I keep getting bud that has a bad smell. Like when the bud is wet. Really upsets me. If I e gotten three so far that smell like that and taste horrible as well, how am I going to want to buy any bud from here again. Really sucks because I also emailed about this. I never got a response.
Consume was a good place to visit. They serve medical and recreational. It's easy to get to and wasn't extremely busy. Check in was simple, and even with a line ahead of me there wasn't a very long wait to get checked out. The price was comparable to others, but still the reason for only 4 stars.
Everyone (employees) I encountered here was super nice. The rep who got my order was incredibly kind, knowledgeable, and simply a pleasure to talk to. Besides that, the deals were great, too! It's cheaper than my local store. I will definitely be back. They worked efficiently with the long line. Way to go, guys/gals!
Not only are the staff awesome sauce, the whole vibe is awesome. Great products sold by great people. Definitely recommend people going there! I have medical and they are super helpful!! Only place I love to go. (I’ll have to add more photos later!!)