I love this location. The prices are excellent very knowledgeable staff. I was assisted by Jervante and he knew exactly What product I needed To relieve some anxiety and restless nights. I visit this location at least twice a week I was satisfied every time!
Selena - I won’t forget you and the amazing service you just gave me. Thank you for telling me about the sales and hooking me up! I will be back and will look for you so I can tip you properly. Check out Selena and the rest of the awesome team. They will take great care of you.
It was my second visit to thos Curaleaf and this visit was much more pleasant.It had been a year or so in between visits.I LOVE the huge inventory.I LOVE how the recreational menu is the same as the MEDICAL menu.The young woman who was my bud tender was awesome.She really took her time taking care of me. I had a very large order and she took her time and even talked with me about how good the products were. I loved that she offered soon to expire items at a reduced amount.I will definitely be back.
This is the best place. The staff is incredible. I have been coming here for years I’ve never had a negative experience. They’re always helpful and beyond polite.
Joseph assisted me today and he was SUPER friendly, helpful, professional, and knowledgeable! The man in the lobby with the glasses & two braids was EQUALLY the same! The two of them made my experience totally awesome, which is great since I’ve had some bad experiences with former employees years ago when I used to come here. So…Bravo!! 👏🏼👏🏼 👏🏼 Thanks so much!
Jaylin along with everyone - even security at the door were incredibly professional, helpful, genuine, compassionate, and caring! They greeted me and my wigglebutt puppy and gave us the 5 star treatment! We will definitely be back! Amazing service and superb bud!
I love this place, the employees are very kind and helpful. J was very knowable and understanding on what I was looking for. Customer service was 5 stars. It was my first time there, and I will be back. Keep up the great work. I’ll be back soon.
Racist, disrespectful and ghetto “staff” at the front door. Old black security lady which I had never seen before (& I’ve been shopping at this location for about 2 years now) wants to be rude and tell me to move my car from the handicap parking spot or take my business elsewhere. There was NO OTHER CUSTOMER IN THE STORE BUT ME, never had an issue prior to today. Black man and another black girl checking ID’s just gained up on me over a parking spot. I called to speak with an employee and Chris told me I could get my order brought to my car, LIE. I then spoke to an Abraham who then transferred me to a manager, who didn’t even mention their name, told me that basically there wasn’t anything they could do. A customer of years gone like that over this locations lack of professionalism, customer service & hiring ghetto employees. That black security lady should be at home babysitting her grandchildren instead of trying to act tough. GHETTO!EDIT: I did, in fact, take my business elsewhere. Took me less than 4 minutes from the moment I walked in the door to the moment I was exiting back to my car. I was treated with kindness, professionalism & quickness. Even received an additional discount at the end of my transaction. I left a nice tip & made someone else’s day a little brighter because they definitely made mine much better after leaving Curaleaf. Shout out to Ascend Chicago Ridge ✨
They have great staff. However, their management runs a 25% off the original price on Mondays for medical patients. They then discount everything which turns out to be a lower price than 25% off the original price. So essentially they are trying to trick you to get into the store. Probably never ever going back. To all the medical patients out there. Ascend midway gives 10% off every day to medical patients wether there is a sale or not. By by Curaleaf Justice! It was nice knowing ya!
Oscar was great. The security guard let me know about the deals before I entered so I knew what was available to me. Great staff always!
Today 04/28 is my 21st birthday and all I wanted to experience was going to a dispensary, and boy could I have not of gone to a better one. As soon as I walked in I was greeted with nothing but a joyful presence and all wishing me a happy birthday, after I came in and I was making my purchase they then gifted me a shirt, hat, and lanyard for my birthday and being a first time costumer. Extremely lovely people and immaculate vibes and will definitely be a returning customer 🙂
This goes out to that beautiful woman bri ❤️ 💕 she is the greatest. I was having a hard time. She went an made me feel like a person that really needs help. Thank you so bri . Love ya
I went into the store with an empty container of what I wanted so I could buy another one. They told me I couldn't come in with the empty container so they ordered something for me they thought was the same. Once I left I realized it was different and when I went back with the unopened container to see if I could exchange it they said no. I asked if they would give me a discount for a new order and they offered me $3. They can keep it.
Rachel and the whole team was extremely helpful. Made the whole process very swift and easy. They have iPad Kiosks for walk-in orders but also an employee to help answer questions, which is my ideal for a dispensary experience. Will definitely be back.
Your team was the best! They worked together as a team! Made me feel welcomed and comfy! That made me happy! And they knew what was best for me and knew what was in stock and what was aval. Very important in my eyes!
I'm trying to smoke less to go easier on my lungs. I figured I'd give edibles a try.I didn't catch the man's name, but he was really helpful. Thanks! 🤘😎🤘
Now this is amazing customer service! From the time I walked in and the security guard held the door open for me I was already hooked! I was greeted with kindness and warmth! The bud tender I had was an amazingly sweet man with such an honest and helpful attitude! I can’t ever go back to ascend after the way they treated me and I am definitely giving this place my money 100%!
Jaylin is the absolute best!! Every time I visit, she makes it a pleasurable experience with excellent customer service with a great smile. I don't on't know what I'll do without her advice because I'm always so indecisive. What a great way to start my Birthday!!
Had a great experience. Your people are very knowledgeable which made it easy to pick out what we needed. Thanks for all your help you guys are the best Jeff the plumber
Tried calling and they didn't pick up, sent me to "were not open" voicemail. Was trying to call and see if they would take digital IDs so I didn't waste my time going over there.Doorman was a rude, seems to be common here in IL. Then I was told they can't take my digital ID. So took my business elsewhere to the dispensary that takes my digital ID.
Jayline is ALWAYS professional, kind, provides EXCELLENT Customer Service and informative. Always makes my experience at this location a positive one! Thanx! Keep up the great work! An asset to the team!
Felix is awesome! Greeted with the best smile & hug! He made my day & set the tone for the rest of my week! He always knows what to recommend, say & do! Felix is absolutely fantabulous! I believe in me now too because of Felix...much love! 💙💜💚🦄🌈
Joseph (the cashier) was great. Very patient. Well aware of my order. Open the door of any questions I may had. Very generous, and knowledgeable about my products. Very courteous and professional.Thanks Joseph
Excellent customer service. Great prices. The whole staff was able to help me with all my questions. I ended up with way more product and spent a lot less than expected.