I love coming here. The staff is always pleasant and the wait is never too long. I’ve been coming here for years now and wont go anywhere else.
Every time I place an order at Windy City and walk in, I receive exceptional customer service. Everybody is so helpful when Iu go in & always suggest what’s strains are best for certain things.. I love the different flavors. The location is perfect!! I’m trying different strains every pre-order
Windy City has never let me down. Been a member since they first opened. Good product, great deals. We'll see how the new loyalty plan works out...
It’s hard to find dispensaries that still treat you as a patient and have knowledge of the product.Today, I had the pleasure of working with Iashea. Her vibes and knowledge brought me back to a better time where this industry was all about taking care of the patient. Thank you so much!!!
After posting my review about my medical card experience The staff decided to lie about Illinois protocols concerning medical card regulations. No you are not required to see my medical card when I enter your facility especially since it is a recreational and medical facility also I have visited numerous Wendy city locations and no one has ever asked for my medical card at the door except for the remedial people at Homewood I refuse to call the number because anytime you call their customer service number they do not answer when you step inside of the building the front desk people especially the younger black girls have attitudes and I say this as a younger black girl myself So instead of responding to reviews with false information maybe windy city should focus on their customer service. Last week I went on the third Wednesday which is medical card day and the line was to the back of the store while they took all of the recreational customers first so I think Windy city has even bigger problems before I report them to the state.
They always have a wide variety in selection of very good marijuana products. Everyime I go in, I get fast and courteous service. If I have any questions, they're answered to the best of the associates knowledge. I also enjoy their sales they have every first Monday and third Wednesday of the month, saving up to 35% on every product in the store. I will always shop here because it does feel like a second home.
I can't even begin.I love the people here from pre-reno. I'm warming up to the new ones, too, though 😒 slowly. lol Change is hard for me, but the new design is beautiful and popping!The military discounts are off the charts, and I always come away completely satisfied. I wish that when my medical allotment ran out, I could buy it as a regular customer, but you can't win them all 🤷🏽♀️👀
I can't believe this establishment allowed so many customers to wait in a ridiculously long line, just to make it to the register and say all black Friday items are sold out. I stood in line for nothing!!! Over an hour! This is not the first time I've had issues with this dispensary. Tried to give them another chance but never again! I've spent a lot of money at this place and for this to happen is the last straw they will never get my business again.
I'm thrilled to have this dispensary so close to home. I've been going here almost since it opened and I really enjoy relating to the staff as I find that they are very helpful, friendly, and knowledgeable. Of course, if you ever have any questions or problems while not at the dispensary, you can always call and speak to someone who will be glad to be of help.They have an enormous selection from which to choose and decent sales. While you don't get to combine them, you can do so with your birthday discount. There are some nice extras also. E.g., if you bring your receipt to Trendsetter / Happy Daze you get a percentage off of your purchase there based on the amount you spend, and vice versa. Also, you earn a percentage, or "reward" for what you spend at Windy City and you can spend that (in whole or in part), the next time you visit or keep it and let it build as long as you wish (if you want to amass a large savings), because your "rewards" never expire.I only have one complaint: I really wish they would remove that awkwardly obtrusive, median-like strip at the parking lot entrance. Particularly when entering the lot, an abnormally large swerve is required to avoid the thing and when one car is entering and another exiting simultaneously, it's doubly troubling. When it's raining and/or dark, it's difficult to see and very easy to drive into/onto the thing and damage your car.
Negative review incoming. Ordered online. The stores had 50% off 7G deals. I got there to pick up my order and they refuse to honor the deal. Stating it was a coding error in the system. They would give me $10 off. As you can imagine that’s a huge difference. $300 total vs $150. Highly unacceptable.
October 11, 2023During my first visit I felt welcome. I was pleased to discover that the line for medicinal cannabis was very short.The young lady behind the counter was very helpful and patient throughout my visit. She made recommendations on the various products available, and made my time there easy and quick.Given my wife's medical situation, I'm pretty sure I will be back.It would have been nice to have a place like this during my college years. 😎
Very good experience at this dispensary. Illinois is not a reciprocal state, meaning they don't honor out of state medical cards. However, I did get a 15% discount for out of state patient or 20% first timer. The people there are very friendly and helpful. Selection was excellent.
Friendly staff. Fast transactions, very clean. I was just too high to find it right away.its in little plaza facing east towards halsted.ave. turn in after the T intersection.